Desktop Support Jobs

Desktop Support
UK

The median Desktop Support salary in the UK is £32,500 per year according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 615 565 731
Rank change year-on-year -50 +166 -33
Permanent jobs requiring a Desktop Support 312 424 592
As % of all permanent jobs advertised in the UK 0.30% 0.45% 0.35%
As % of the Job Titles category 0.31% 0.49% 0.37%
Number of salaries quoted 254 353 477
10th Percentile £24,240 £25,250 £24,500
25th Percentile £27,625 £26,250 £27,000
Median annual salary (50th Percentile) £32,500 £31,000 £33,000
Median % change year-on-year +4.84% -6.06% +1.54%
75th Percentile £38,750 £38,000 £42,500
90th Percentile £47,500 £48,750 £55,000
UK excluding London median annual salary £29,000 £27,500 £27,500
% change year-on-year +5.45% - -5.98%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 99,552 86,380 162,088
% of permanent jobs with a recognized job title 94.85% 91.27% 96.05%
Number of salaries quoted 70,786 55,655 84,889
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,625
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £70,000 £80,000 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,500 £50,244
% change year-on-year -6.54% +6.48% +5.78%

Desktop Support
Job Vacancy Trend

Job postings that featured Desktop Support in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Desktop Support in the UK

Desktop Support
Salary Trend

3-month moving average salary quoted in jobs citing Desktop Support.

Salary trend for Desktop Support in the UK

Desktop Support
Salary Histogram

Salary distribution for jobs citing Desktop Support over the 6 months to 1 June 2024.

Salary histogram for Desktop Support in the UK

Desktop Support
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the UK over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -63 277 £32,500 +3.17% 50
UK excluding London -69 193 £29,000 +5.45% 39
London +43 113 £41,250 +8.55% 17
South East -25 44 £30,000 +2.04% 4
South West -47 42 £29,290 +6.51% 9
Work from Home +15 32 £36,000 +2.86% 11
North of England +19 29 £28,000 +8.36% 8
Midlands 0 29 £32,500 +21.50% 4
North West -13 22 £27,000 +4.49% 5
East of England -12 20 £25,870 -0.50% 7
East Midlands -5 18 £31,000 +8.77% 1
Scotland -54 15 £24,240 -25.42% 7
Wales +8 13 £28,290 +2.87%
West Midlands -14 11 £32,500 +22.64% 3
Yorkshire +63 7 £32,500 +16.07% 2
Northern Ireland - 1 £35,000 -

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 1 June 2024, Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Desktop Support in the job title.

1 220 (70.51%) Windows
2 205 (65.71%) Microsoft
3 183 (58.65%) Active Directory
4 143 (45.83%) Microsoft 365
5 119 (38.14%) Social Skills
6 109 (34.94%) Microsoft Office
7 89 (28.53%) Windows 10
8 87 (27.88%) Finance
9 72 (23.08%) Customer Service
10 69 (22.12%) Azure
11 65 (20.83%) ITIL
11 65 (20.83%) Problem-Solving
12 63 (20.19%) Microsoft Intune
13 56 (17.95%) SCCM
13 56 (17.95%) Security Cleared
14 51 (16.35%) Degree
14 51 (16.35%) Entra ID
15 50 (16.03%) Microsoft Exchange
16 48 (15.38%) Driving Licence
17 45 (14.42%) Break/Fix
18 39 (12.50%) Asset Management
19 35 (11.22%) Microsoft Certification
20 33 (10.58%) Smartphone
21 32 (10.26%) ServiceNow
21 32 (10.26%) Remote Desktop
22 31 (9.94%) OneDrive
22 31 (9.94%) Mac OS
22 31 (9.94%) Microsoft Excel
23 30 (9.62%) DNS
23 30 (9.62%) Dell

Desktop Support Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 50 (16.03%) Microsoft Exchange
2 15 (4.81%) SharePoint
3 6 (1.92%) Skype for Business
4 3 (0.96%) Exchange Server 2010
4 3 (0.96%) IBM Domino
5 1 (0.32%) CMS
Applications
1 109 (34.94%) Microsoft Office
2 31 (9.94%) Microsoft Excel
3 29 (9.29%) Microsoft PowerPoint
Business Applications
1 4 (1.28%) Eikon
Cloud Services
1 143 (45.83%) Microsoft 365
2 69 (22.12%) Azure
3 51 (16.35%) Entra ID
4 31 (9.94%) OneDrive
5 8 (2.56%) Mimecast
5 8 (2.56%) WhatsApp
6 4 (1.28%) AWS
7 3 (0.96%) Slack
8 2 (0.64%) SaaS
9 1 (0.32%) GCP
9 1 (0.32%) Google Workspace
9 1 (0.32%) PaaS
Communications & Networking
1 32 (10.26%) Remote Desktop
2 30 (9.62%) DNS
3 25 (8.01%) Wi-Fi
4 23 (7.37%) Network Security
5 16 (5.13%) TCP/IP
6 14 (4.49%) LAN
7 12 (3.85%) DHCP
8 10 (3.21%) Skype
9 9 (2.88%) Firewall
10 7 (2.24%) VPN
10 7 (2.24%) WAN
11 6 (1.92%) Cisco IOS
12 3 (0.96%) Internet
12 3 (0.96%) Telepresence
12 3 (0.96%) VoIP
13 2 (0.64%) Structured Cabling
13 2 (0.64%) Unified Communications
13 2 (0.64%) VLAN
13 2 (0.64%) WebEx
13 2 (0.64%) Wireless
Database & Business Intelligence
1 2 (0.64%) DTS
Development Applications
1 2 (0.64%) JIRA
2 1 (0.32%) MSI
General
1 119 (38.14%) Social Skills
2 87 (27.88%) Finance
3 25 (8.01%) Organisational Skills
4 14 (4.49%) Banking
4 14 (4.49%) Legal
5 13 (4.17%) Analytical Skills
6 12 (3.85%) Automotive
7 11 (3.53%) Inclusion and Diversity
8 8 (2.56%) Law
8 8 (2.56%) Retail
9 7 (2.24%) Telecoms
10 5 (1.60%) Manufacturing
11 4 (1.28%) Front Office
12 3 (0.96%) Marketing
12 3 (0.96%) Multimedia
12 3 (0.96%) Pharmaceutical
12 3 (0.96%) Public Sector
13 2 (0.64%) Billing
13 2 (0.64%) Electronics
13 2 (0.64%) Local Government
Libraries, Frameworks & Software Standards
1 1 (0.32%) CSS
1 1 (0.32%) XML
Miscellaneous
1 48 (15.38%) Driving Licence
2 33 (10.58%) Smartphone
3 30 (9.62%) Onboarding
4 22 (7.05%) Video Conferencing
5 19 (6.09%) iPhone
6 9 (2.88%) iPad
7 7 (2.24%) Blackberry
8 5 (1.60%) Management Information System
8 5 (1.60%) Self-Motivation
9 3 (0.96%) BYOD
9 3 (0.96%) Hedge funds
10 2 (0.64%) Data Centre
10 2 (0.64%) Data Protection Act
10 2 (0.64%) Fat Client
10 2 (0.64%) Hybrid Cloud
10 2 (0.64%) Team-Oriented Environment
10 2 (0.64%) Thin Client
11 1 (0.32%) Derivative
11 1 (0.32%) EPoS
11 1 (0.32%) Virtual Team
Operating Systems
1 220 (70.51%) Windows
2 89 (28.53%) Windows 10
3 31 (9.94%) Mac OS
4 30 (9.62%) Windows 7
5 22 (7.05%) Android
6 16 (5.13%) Windows Server
7 8 (2.56%) Apple iOS
8 6 (1.92%) Mac OS X
9 5 (1.60%) Windows Server 2008
10 3 (0.96%) Windows XP
11 1 (0.32%) Linux
11 1 (0.32%) Windows Server 2012
Processes & Methodologies
1 72 (23.08%) Customer Service
2 65 (20.83%) ITIL
2 65 (20.83%) Problem-Solving
3 45 (14.42%) Break/Fix
4 39 (12.50%) Asset Management
5 29 (9.29%) Ticket Management
6 26 (8.33%) Computer Science
6 26 (8.33%) ITSM
7 19 (6.09%) Proactive Maintenance
8 18 (5.77%) Service Delivery
8 18 (5.77%) Time Management
9 16 (5.13%) Mobile Device Management
10 15 (4.81%) Service Management
11 14 (4.49%) Software Deployment
12 13 (4.17%) Incident Management
13 11 (3.53%) Continuous Improvement
14 8 (2.56%) Root Cause Analysis
15 7 (2.24%) Customer Requirements
15 7 (2.24%) Software Testing
16 6 (1.92%) Stakeholder Management
Programming Languages
1 11 (3.53%) PowerShell
2 1 (0.32%) JavaScript
2 1 (0.32%) Python
2 1 (0.32%) SQL
Qualifications
1 56 (17.95%) Security Cleared
2 51 (16.35%) Degree
3 35 (11.22%) Microsoft Certification
4 25 (8.01%) A+ Certification
5 24 (7.69%) Computer Science Degree
6 23 (7.37%) DBS Check
6 23 (7.37%) MCP
7 19 (6.09%) BPSS Clearance
8 18 (5.77%) SC Cleared
9 15 (4.81%) DV Cleared
10 9 (2.88%) ITIL Certification
11 4 (1.28%) Master's Degree
11 4 (1.28%) NVQ Level 3
12 3 (0.96%) ITIL Foundation Certificate
12 3 (0.96%) MBA
13 2 (0.64%) MCSA
13 2 (0.64%) MCSE
14 1 (0.32%) AWS Certification
14 1 (0.32%) CCNA
14 1 (0.32%) Cisco Certification
Quality Assurance & Compliance
1 29 (9.29%) SLA
2 19 (6.09%) PCI DSS
3 10 (3.21%) GDPR
4 1 (0.32%) Accessibility
4 1 (0.32%) ISO/IEC 27001
System Software
1 183 (58.65%) Active Directory
2 19 (6.09%) KVM
3 16 (5.13%) VMware Infrastructure
4 10 (3.21%) Hyper-V
5 8 (2.56%) Firmware
5 8 (2.56%) vSphere
6 2 (0.64%) Terminal Services
6 2 (0.64%) Virtual Desktop
6 2 (0.64%) XenApp
7 1 (0.32%) VMware ESXi
7 1 (0.32%) XenDesktop
Systems Management
1 63 (20.19%) Microsoft Intune
2 56 (17.95%) SCCM
3 7 (2.24%) McAfee ePO
4 3 (0.96%) Jamf Pro
5 2 (0.64%) Cisco CUCM
5 2 (0.64%) Single Sign-On
6 1 (0.32%) Backup Exec
6 1 (0.32%) NetBackup
6 1 (0.32%) Norton AntiVirus
6 1 (0.32%) Symantec Enterprise Vault
6 1 (0.32%) vCenter Server
6 1 (0.32%) WSUS
Vendors
1 205 (65.71%) Microsoft
2 32 (10.26%) ServiceNow
3 30 (9.62%) Dell
4 19 (6.09%) VMware
5 17 (5.45%) Citrix
5 17 (5.45%) McAfee
6 14 (4.49%) Apple
6 14 (4.49%) Cisco
7 13 (4.17%) Bloomberg
8 12 (3.85%) MobileIron
9 9 (2.88%) HP
10 6 (1.92%) Unisys
11 5 (1.60%) Polycom
12 4 (1.28%) Acronis
12 4 (1.28%) Ivanti
12 4 (1.28%) Sage
12 4 (1.28%) Samsung
13 3 (0.96%) Lotus
13 3 (0.96%) Okta
14 2 (0.64%) Symantec