Customer Requirements
UK

The following table provides summary statistics for permanent job vacancies with a requirement for Customer Requirements skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Requirements over the 6 months to 18 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
18 May 2024
Same period 2023 Same period 2022
Rank 249 179 318
Rank change year-on-year -70 +139 -8
Permanent jobs citing Customer Requirements 1,191 2,119 2,074
As % of all permanent jobs advertised in the UK 1.19% 2.14% 1.29%
As % of the Processes & Methodologies category 1.40% 2.24% 1.35%
Number of salaries quoted 693 600 931
10th Percentile £28,500 £31,262 £32,500
25th Percentile £36,250 £37,500 £43,500
Median annual salary (50th Percentile) £50,000 £57,500 £57,734
Median % change year-on-year -13.04% -0.40% +0.41%
75th Percentile £65,000 £80,000 £75,000
90th Percentile £82,500 £91,250 £95,000
UK excluding London median annual salary £48,500 £52,500 £50,000
% change year-on-year -7.62% +5.00% -2.91%

All Process and Methodology Skills
UK

Customer Requirements is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 85,135 94,784 153,905
As % of all permanent jobs advertised in the UK 85.22% 95.58% 95.76%
Number of salaries quoted 59,872 55,911 82,488
10th Percentile £29,089 £34,000 £33,635
25th Percentile £40,000 £45,000 £43,750
Median annual salary (50th Percentile) £55,000 £61,180 £60,000
Median % change year-on-year -10.10% +1.97% +9.09%
75th Percentile £72,500 £81,250 £80,000
90th Percentile £92,500 £100,000 £96,250
UK excluding London median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +9.38%

Customer Requirements
Job Vacancy Trend

Job postings citing Customer Requirements as a proportion of all IT jobs advertised.

Job vacancy trend for Customer Requirements in the UK

Customer Requirements
Salary Trend

3-month moving average salary quoted in jobs citing Customer Requirements.

Salary trend for Customer Requirements in the UK

Customer Requirements
Salary Histogram

Salary distribution for jobs citing Customer Requirements over the 6 months to 18 May 2024.

Salary histogram for Customer Requirements in the UK

Customer Requirements
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Requirements within the UK over the 6 months to 18 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -48 1,112 £50,000 -13.04% 603
UK excluding London -70 997 £48,500 -7.62% 548
Work from Home -30 355 £55,000 -18.22% 224
South East -61 317 £45,000 -12.20% 114
Midlands +62 289 £50,000 - 128
West Midlands +81 225 £57,500 +9.52% 83
North of England +21 157 £50,000 -9.09% 137
London -50 145 £70,000 -6.67% 96
South West -64 123 £44,000 -9.74% 66
North West +12 99 £50,000 -4.76% 79
East of England -89 83 £55,000 -4.35% 62
East Midlands -5 64 £29,500 -28.05% 45
Yorkshire +35 51 £55,000 - 46
Wales -54 15 £32,500 +41.30% 9
Scotland -202 15 £42,500 -13.27% 45
North East +2 11 £40,250 -26.82% 13
Northern Ireland +20 10 £42,500 +39.34% 9

Customer Requirements
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (2.77%) Microsoft Exchange
2 16 (1.34%) SharePoint
3 9 (0.76%) Confluence
4 8 (0.67%) IIS
5 6 (0.50%) Apache
5 6 (0.50%) Tomcat
6 5 (0.42%) CMS
6 5 (0.42%) JBoss
6 5 (0.42%) Kinematics
6 5 (0.42%) SharePoint 2010
6 5 (0.42%) SharePoint 2013
6 5 (0.42%) WebLogic
6 5 (0.42%) WebSphere
6 5 (0.42%) WildFly
7 4 (0.34%) Umbraco
8 2 (0.17%) Adobe Experience Manager
8 2 (0.17%) Blackberry Enterprise Server
8 2 (0.17%) Oracle SOA Suite
8 2 (0.17%) Oracle Workflow
8 2 (0.17%) WinCC
Applications
1 215 (18.05%) Microsoft Office
2 130 (10.92%) Microsoft Excel
3 25 (2.10%) Microsoft PowerPoint
4 18 (1.51%) Simulink
5 14 (1.18%) Microsoft Project
5 14 (1.18%) SOLIDWORKS
6 12 (1.01%) Spreadsheet
7 11 (0.92%) MS Visio
8 10 (0.84%) OrCAD
9 9 (0.76%) Solid Edge
10 8 (0.67%) Stateflow
11 6 (0.50%) InVision
11 6 (0.50%) Sketch
12 5 (0.42%) AutoCAD
12 5 (0.42%) CANalyzer
12 5 (0.42%) Trello
13 1 (0.084%) Siemens NX
Business Applications
1 11 (0.92%) Dynamics CRM
2 7 (0.59%) Teamcenter
3 6 (0.50%) Remedy ITSM
4 5 (0.42%) Oracle ERP
5 4 (0.34%) SAP WM
6 2 (0.17%) Dynamics NAV
6 2 (0.17%) Oracle Applications
6 2 (0.17%) Oracle Cash Management
6 2 (0.17%) Oracle EBS
6 2 (0.17%) Oracle EBS R12
6 2 (0.17%) Primavera
6 2 (0.17%) SAP S/4HANA
6 2 (0.17%) Workfront
7 1 (0.084%) Elite 3E
7 1 (0.084%) HiPortfolio
7 1 (0.084%) SAP ERP
7 1 (0.084%) SAP SD
Cloud Services
1 102 (8.56%) Azure
2 68 (5.71%) SaaS
3 66 (5.54%) Microsoft 365
4 61 (5.12%) AWS
5 42 (3.53%) Power Platform
6 26 (2.18%) Azure DevOps
7 22 (1.85%) Cloud Computing
8 19 (1.60%) Dynamics 365
9 18 (1.51%) Entra ID
10 11 (0.92%) GCP
10 11 (0.92%) Power Automate
11 8 (0.67%) PaaS
12 7 (0.59%) Google Sheets
12 7 (0.59%) PowerApps
13 5 (0.42%) GitHub
13 5 (0.42%) IaaS
13 5 (0.42%) WhatsApp
14 4 (0.34%) Google Analytics
14 4 (0.34%) Snowflake
15 3 (0.25%) Google Data Studio
Communications & Networking
1 47 (3.95%) WAN
2 30 (2.52%) Firewall
3 29 (2.43%) VPN
4 27 (2.27%) TCP/IP
4 27 (2.27%) Wireless
5 25 (2.10%) LAN
6 24 (2.02%) Internet
7 22 (1.85%) SD-WAN
8 21 (1.76%) DNS
9 20 (1.68%) 5G
10 17 (1.43%) BGP
10 17 (1.43%) MPLS
11 16 (1.34%) Ethernet
12 15 (1.26%) RS-232
12 15 (1.26%) SAN
12 15 (1.26%) Unified Communications
12 15 (1.26%) Wi-Fi
13 14 (1.18%) DHCP
13 14 (1.18%) SSL
14 13 (1.09%) HTTP
Database & Business Intelligence
1 49 (4.11%) SQL Server
2 30 (2.52%) Power BI
3 23 (1.93%) NoSQL
4 16 (1.34%) MongoDB
5 10 (0.84%) GIS
6 9 (0.76%) Data Warehouse
7 8 (0.67%) Geospatial Data
7 8 (0.67%) Relational Database
8 7 (0.59%) MySQL
9 6 (0.50%) SQL Server Analysis Services
10 5 (0.42%) Big Data
10 5 (0.42%) PostgreSQL
10 5 (0.42%) SQL Server Reporting Services
11 4 (0.34%) DTS
11 4 (0.34%) PowerPivot
11 4 (0.34%) Redis
12 3 (0.25%) Amazon RDS
12 3 (0.25%) Elasticsearch
12 3 (0.25%) Looker
12 3 (0.25%) SQL Server Integration Services
Development Applications
1 47 (3.95%) JIRA
2 35 (2.94%) Git
3 24 (2.02%) Subversion
4 19 (1.60%) Rational DOORS
4 19 (1.60%) Visual Studio
5 16 (1.34%) GitLab
6 9 (0.76%) Rational Rhapsody
7 7 (0.59%) Eclipse
7 7 (0.59%) Jenkins
8 5 (0.42%) CANoe
8 5 (0.42%) LabVIEW
8 5 (0.42%) NUnit
9 3 (0.25%) Bitbucket
9 3 (0.25%) SonarQube
9 3 (0.25%) TeamCity
10 2 (0.17%) Cypress.io
10 2 (0.17%) Hudson
10 2 (0.17%) Selenium
10 2 (0.17%) SoapUI
10 2 (0.17%) WebDriver
General
1 559 (46.94%) Social Skills
2 289 (24.27%) Analytical Skills
3 196 (16.46%) Organisational Skills
4 188 (15.79%) Finance
5 155 (13.01%) Influencing Skills
6 104 (8.73%) Marketing
7 81 (6.80%) Manufacturing
8 80 (6.72%) Electronics
9 79 (6.63%) Presentation Skills
10 57 (4.79%) Retail
11 49 (4.11%) Inclusion and Diversity
12 42 (3.53%) Telecoms
13 36 (3.02%) Aerospace
13 36 (3.02%) Legal
14 35 (2.94%) Automotive
15 29 (2.43%) Games
16 27 (2.27%) Public Sector
17 23 (1.93%) Law
18 21 (1.76%) Military
19 13 (1.09%) Aviation
Job Titles
1 173 (14.53%) Analyst
2 143 (12.01%) Senior
3 120 (10.08%) Product Analyst
3 120 (10.08%) Sales Analyst
4 105 (8.82%) Project Manager
5 90 (7.56%) Architect
6 84 (7.05%) Consultant
6 84 (7.05%) Support Engineer
7 81 (6.80%) Developer
8 80 (6.72%) Systems Engineer
9 79 (6.63%) Lead
10 44 (3.69%) Applications Engineer
10 44 (3.69%) Solutions Architect
11 43 (3.61%) Software Engineer
12 29 (2.43%) Network Engineer
13 28 (2.35%) Product Manager
14 27 (2.27%) Senior Developer
15 26 (2.18%) Technical Consultant
16 24 (2.02%) Development Manager
16 24 (2.02%) Technical Manager
Libraries, Frameworks & Software Standards
1 69 (5.79%) .NET
2 47 (3.95%) HTML
3 43 (3.61%) CSS
3 43 (3.61%) SOAP
4 38 (3.19%) Web Services
5 33 (2.77%) XML
6 29 (2.43%) .NET Framework
7 25 (2.10%) JSON
7 25 (2.10%) RESTful
8 24 (2.02%) REST
9 23 (1.93%) React
10 20 (1.68%) AngularJS
10 20 (1.68%) Node.js
11 17 (1.43%) RabbitMQ
12 15 (1.26%) Qt
13 11 (0.92%) jQuery
13 11 (0.92%) NETCONF
13 11 (0.92%) RESTCONF
13 11 (0.92%) YAML
13 11 (0.92%) YANG
Miscellaneous
1 132 (11.08%) Self-Motivation
2 124 (10.41%) Management Information System
3 54 (4.53%) Data Centre
4 46 (3.86%) IoT
5 45 (3.78%) Driving Licence
6 38 (3.19%) Product Ownership
7 34 (2.85%) Robotics
8 29 (2.43%) Algorithms
9 26 (2.18%) Virtual Team
10 25 (2.10%) Clustering
11 21 (1.76%) Analytical Mindset
12 20 (1.68%) Public Cloud
13 18 (1.51%) Analogue Electronics
14 16 (1.34%) Data Structures
15 15 (1.26%) Embedded Systems
15 15 (1.26%) Hybrid Cloud
16 13 (1.09%) FPGA
16 13 (1.09%) Renewable Energy
17 12 (1.01%) Onboarding
18 11 (0.92%) Distributed Systems
Operating Systems
1 126 (10.58%) Windows
2 87 (7.30%) Linux
3 35 (2.94%) Windows Server
4 27 (2.27%) Windows 10
5 18 (1.51%) Unix
6 17 (1.43%) Windows 7
7 14 (1.18%) AIX
7 14 (1.18%) Windows Server 2012
8 13 (1.09%) CentOS
9 12 (1.01%) Ubuntu
10 5 (0.42%) Embedded Linux
11 4 (0.34%) Android
11 4 (0.34%) Apple iOS
12 3 (0.25%) FreeBSD
12 3 (0.25%) Mac OS X
13 2 (0.17%) Oracle Linux
13 2 (0.17%) OS/2
13 2 (0.17%) Red Hat Enterprise Linux
13 2 (0.17%) Windows Server 2008
13 2 (0.17%) Windows XP
Processes & Methodologies
1 430 (36.10%) Problem-Solving
2 245 (20.57%) Project Management
3 220 (18.47%) Continuous Improvement
4 219 (18.39%) Customer Service
5 204 (17.13%) Agile
6 162 (13.60%) Mathematics
7 143 (12.01%) Mentoring
8 142 (11.92%) Presales
9 113 (9.49%) Business Development
10 109 (9.15%) Collaborative Working
11 97 (8.14%) Decision-Making
12 96 (8.06%) DevOps
12 96 (8.06%) Software Engineering
13 92 (7.72%) ITIL
14 85 (7.14%) Systems Engineering
15 84 (7.05%) Coaching
16 81 (6.80%) Project Delivery
17 76 (6.38%) Cybersecurity
18 72 (6.05%) Actionable Insight
19 70 (5.88%) Roadmaps
Programming Languages
1 121 (10.16%) SQL
2 85 (7.14%) Python
3 77 (6.47%) JavaScript
4 71 (5.96%) C#
5 57 (4.79%) C
6 54 (4.53%) C++
7 34 (2.85%) Java
8 23 (1.93%) PowerShell
9 21 (1.76%) MATLAB
10 19 (1.60%) VB
11 11 (0.92%) ActionScript
12 10 (0.84%) TypeScript
13 7 (0.59%) Bash
13 7 (0.59%) Go
14 6 (0.50%) T-SQL
15 5 (0.42%) XAML
16 4 (0.34%) Assembly Language
16 4 (0.34%) Embedded C
16 4 (0.34%) Ruby
17 3 (0.25%) Apex Code
Qualifications
1 468 (39.29%) Degree
2 188 (15.79%) Security Cleared
3 90 (7.56%) SC Cleared
4 35 (2.94%) DV Cleared
4 35 (2.94%) Master's Degree
5 24 (2.02%) BPSS Clearance
5 24 (2.02%) HND
6 19 (1.60%) Cisco Certification
7 18 (1.51%) Microsoft Certification
8 14 (1.18%) Computer Science Degree
8 14 (1.18%) DBS Check
9 13 (1.09%) HNC
9 13 (1.09%) ITIL Certification
10 12 (1.01%) CCNP
11 11 (0.92%) MBA
11 11 (0.92%) PRINCE2 Practitioner
12 9 (0.76%) CCNA
12 9 (0.76%) Chartered Engineer
12 9 (0.76%) PMI Certification
13 8 (0.67%) PhD
Quality Assurance & Compliance
1 77 (6.47%) SLA
2 73 (6.13%) PMO
3 47 (3.95%) QA
4 29 (2.43%) ISO 9001
5 26 (2.18%) ISO/IEC 27001
6 17 (1.43%) ISO 26262
7 16 (1.34%) GDPR
8 15 (1.26%) Accessibility
9 11 (0.92%) Actionable Recommendations
9 11 (0.92%) Automotive SPICE
10 10 (0.84%) Cyber Essentials
11 7 (0.59%) ISO 9000
11 7 (0.59%) ISO/IEC 17025
11 7 (0.59%) JTAG
12 5 (0.42%) NCSC
12 5 (0.42%) NIST
13 4 (0.34%) IEC 61131
13 4 (0.34%) ISO/IEC 15288
14 3 (0.25%) ECSS
14 3 (0.25%) GRC
System Software
1 63 (5.29%) Active Directory
2 50 (4.20%) Firmware
3 37 (3.11%) VMware Infrastructure
4 34 (2.85%) Docker
5 12 (1.01%) vSphere
6 11 (0.92%) OpenSSH
6 11 (0.92%) VMware ESXi
6 11 (0.92%) XenApp
7 6 (0.50%) Hyper-V
8 4 (0.34%) Embedded Firmware
9 1 (0.084%) FreeRADIUS
9 1 (0.084%) NFS
9 1 (0.084%) Shibboleth
9 1 (0.084%) vCloud
Systems Management
1 29 (2.43%) Kubernetes
2 23 (1.93%) Ansible
3 21 (1.76%) Terraform
4 14 (1.18%) Functional Safety
5 13 (1.09%) Microsoft Intune
6 12 (1.01%) Backup Exec
6 12 (1.01%) NetBackup
7 11 (0.92%) IBM BigFix
7 11 (0.92%) PowerCLI
7 11 (0.92%) vCenter Server
8 9 (0.76%) SCCM
9 6 (0.50%) Endace
10 5 (0.42%) HP UCMDB
11 4 (0.34%) FortiGate
12 3 (0.25%) Dell DRAC
12 3 (0.25%) Fluentd
12 3 (0.25%) Grafana
12 3 (0.25%) logstash
12 3 (0.25%) Prometheus
13 2 (0.17%) Wonderware InTouch
Vendors
1 218 (18.30%) Microsoft
2 53 (4.45%) Oracle
3 48 (4.03%) VMware
4 45 (3.78%) Cisco
5 33 (2.77%) IBM
6 26 (2.18%) Apple
6 26 (2.18%) Google
7 24 (2.02%) Dell
8 23 (1.93%) HP
9 22 (1.85%) IFS
10 21 (1.76%) Juniper
10 21 (1.76%) ServiceNow
11 20 (1.68%) Adobe
11 20 (1.68%) Citrix
12 17 (1.43%) SAP
13 16 (1.34%) Workday
14 14 (1.18%) NetApp
15 12 (1.01%) Hitachi
15 12 (1.01%) Snow
15 12 (1.01%) Veritas