1 to 25 of 720 Customer Requirements Jobs

the options for this particular role. Salary: £47,683 - £52,426 depending on experience What you'll be doing: Analyse new and emerging Customers requirements and provide a Safety and Avionic scoping together with a feasibility analysis for all the 7 main sub-systems teams Co-ordinate a review … of the provided requirements, either a Customer Statement of Requirements (SOR) or an EF System Requirements Document (SRD), to identify the initial Customer needs. The Customer requirements along with an assessment of the ConEmp scenarios are assessed to identify the ''Problem Space''. … for Weapon System Preliminary Hazard Analysis (WS PHA). The output is also captured in the ASFAR Co-ordinate initial technical assessments of the Customer Business Cases (BC) to identify and document the overall scope, impact of the change(s) and a potential solutions. The solutions will be analysed more »

Nationals only. The primary role of the Senior Technical Consultant is to work closely with Customers to understand and translate their business and technical requirements, propose solutions to business problems and lead the technical delivery of the chosen solution. If you have a strong and proven background in Service … for the following deliverables: • Preparing and running functional design workshops including the creation of design specifications based on out-of-the-box functionality and customer requirements • Full customer engagement around the technical solution including challenging and validating the customer requirements with regards to “needs” versus … wants”. Working with the Client this requires thought leadership in transforming “solutionised” requirements to true business outcomes • Providing creative solutions to resolve business problems via customer requirements based on the technology (ServiceNow, HP, etc.), process gaps (ITSM/ITIL) and cultural challenges (people) • Working with the more »

cutting-edge technology solutions to empower businesses and organizations to achieve their goals. As a trusted Microsoft Partner, they are committed to excellence and customer satisfaction. My client is seeking a talented Dynamics 365 CE Pre-Sales Consultant to join their team. In this role, you will be responsible … for providing pre-sales support and expertise for Dynamics 365 Customer Engagement (CE) solutions. As a subject matter expert, you will collaborate with their sales team to understand customer requirements, develop tailored demonstrations, and articulate the value proposition of Dynamics 365 CE to potential clients. Responsibilities: Engage … business needs and challenges. Conduct product demonstrations and presentations to showcase the features and capabilities of Dynamics 365 CE. Customize demonstrations to align with customer requirements and objectives. Collaborate with the sales team to develop compelling proposals and solution recommendations. Respond to RFPs (Request for Proposals) and RFIs more »

fantastic deals The person What you will need to bring to the role: * Great communication skills - both verbal and written * Established experience in a customer focused environment where you can demonstrate exceptional customer support skills * Ability to follow, understand multiple and complex processes * Problem solving, logistical thinking, with … targets Desirable Skills: * SAP/C4C/Ticket Management experience * Environmental Supports/Waste Management/Recycling experience Job description This is no ordinary customer service role, and our people are our biggest asset. Due to continued success and growth, we are looking to recruit proactive and enthusiastic team … members who focus on providing excellent, friendly, and professional service to our customers. Our customer support team members actively improve our culture of customer delivery and take responsibility for making our department a great place to work. The happiness of our team is a Key Performance Indicator. This more »

Orchestration, operational activities. Key Responsibilities: Understand Architecture Solution for the implementation or Maintenance of ServiceNow platform. Work with Architect and customers for the technical requirements, document them, play back and baseline. Develop a design aligned with the Architecture (if applicable) and technical requirements. Review requirements for accurate estimation. … issues as needed. Lead a team of ServiceNow developers, web designers, integration SMEs and QA analysts to build and deploy the applications meeting the customer requirements. Mentor and share technical knowledge/guidance to team. Perform Sprint activities (if agile) with the customer and the team. Do sprint … resilience of the components as per the design. Evaluate and identify the opportunities for continuous improvement in Delivery and/or in Design. Handle customer meetings and provide weekly/monthly reports for customer as well as TCS management. Participate and provide feedback during planning meetings (i.e., pre more »

experienced Systems Engineer looking to make a significant impact in the aerospace and defence industry. What you'll be doing: Analysing new and emerging customer requirements and providing a Safety and Avionic scoping together with a feasibility analysis for all 7 main sub-systems teams Coordinating a review … of the provided requirements to identify the initial customer needs Examining customer requirements and assessing the scenarios to identify the "Problem Space," documenting the findings in the Avionic System Scope and Feasibility Analysis Report (ASFAR) Being responsible for the overall system level functional Avionic design and … systems and 100+ "black boxes" Leading avionics safety analysis, qualification, and certification of the integrated system Ensuring the delivery of the final product to customer(s) Your skills and experiences: Essential: A strong Systems Engineering background throughout the whole system development lifecycle, ideally from the Aerospace or Defence sectors more »

our dynamic team. We are looking for an experienced PLM (Product Lifecycle Management) Solution Architect who will play a key role in leading successful customer deployments of Aras Innovator solutions. You will lead the technical implementation team in the analysis of business needs, creation of system requirements from … customer requirements, planning, design, configuration, integration, testing, establishing performance metrics and deployment of PLM solutions. What You Will Be Doing: You will be leading a technical implementation team in all aspects of solution deployment. You will facilitate workshops, develop solutions, build consensus across all stakeholders to ensure timely … of technology aligned to business value. You will develop conceptual solution architecture using combination of standard and custom applications to produce end-to-end customer solution. You will lead as well as support the development of requirements specifications, Use Cases, and functional specifications for customer sign off more »

The role of the Senior Project Manager is toensure all assigned projects are properly planned, budgeted, organised, directed, monitored and controlled to safely meet customer requirements and agreed timescales and company financial objectives Be the prime customer point of contact manage relationships with all stakeholders Provide leadership … for the cross functional team (Sales, Technical, Quality, Production) with accountabilities for successful delivery of the customer project External supply chain management to ensure externally sourced parts and services are delivered on time and to cost and quality requirements Maintain a close working relationship with key customer stakeholders to identify project requirements and critical delivery dates and plans Represent the Company at external customer meetings and facilitate customer communications to resolve issues and develop shared plans and objectives Ensure a regular cycle of project review governance meetings to meet the requirements of more »

for both fixed and mobile infrastructure networks across the operator and utility markets. Role Purpose: The Solution Architect (SA) is responsible for creating the customer solution, Statements of work, associated costs and High Level Design to support the proposal. They will work closely with the customer and account … teams refining the requirements, providing guidance, subject matter expertise and assist with strategy resulting in solutions that are deliverable, operational and commercially sound. The Solution Architect (SA) role is the Design Authority for the end-to-end technical solutions and services for the customer. The role will be responsible … to be offered. You will be responsible for the design, development, documentation and delivery of solutions for both active and passive technologies within the customer estate. Day to day you will evaluate new network and IT technologies, ensure systems are aligned to customer strategy, meeting customer requirements more »

We are looking for x2 Customer Success Managers to join our Business Development Team based in Coventry. Reporting to the Head of Sales operations, the Sales Operations team is tasked with acquiring, managing, and growing our customer relationships whilst maximising margins. This key role will work proactively to … provide support services to customers with a focus on maximising sales operations effectiveness and customer experience. Duties and Responsibilities The role will foster and cultivate client relationships to help The MTC develop even greater levels of customer intimacy. Liaising, influencing and working alongside the Marketing team around specific … events, collateral required for Sales, Bids, or other customer related events. Support the collations and production of customer and business specific presentation/Case Studies to ensure this is to the required standard. Ensuring relevant business information/Sales reports are produced and shared when necessary. Working closely more »

for a Technical Account Manager to join an established managed IT services provider based in Halesowen. The successful candidate will be responsible for managing customer relationships, being the primary point of contact for all clients and ensuring customer satisfaction. Key Responsibilities: * Manage customer relationships, ensuring customer satisfaction and responding to customer enquiries including growth and development * Develop and maintain a clear understanding of customer needs and requirements, advising how their services and products can address their needs * Liaise with internal teams to ensure customer requirements are met * Prepare technical proposals … demonstrations and proof of concept presentations * Maintain and update CRM system with relevant client updates and records * Monitor and report on customer service performance * Identify opportunities for improvement Technical Skills Required: * Previous experience in a customer service/account management/sales executive role desirably essentially within the more »

for a Technical Account Manager to join an established managed IT services provider based in Halesowen. The successful candidate will be responsible for managing customer relationships, being the primary point of contact for all clients and ensuring customer satisfaction. Key Responsibilities: * Manage customer relationships, ensuring customer satisfaction and responding to customer enquiries including growth and development * Develop and maintain a clear understanding of customer needs and requirements, advising how their services and products can address their needs * Liaise with internal teams to ensure customer requirements are met * Prepare technical proposals … demonstrations and proof of concept presentations * Maintain and update CRM system with relevant client updates and records * Monitor and report on customer service performance * Identify opportunities for improvement Technical Skills Required: * Previous experience in a customer service/account management/sales executive role desirably essentially within the more »

and performing responsibly is integral to our success and sustainability. We are committed to delivering projects and services whilst ensuring that we meet our customer and society needs, whilst managing the social and environmental impacts of our business. Since trading commenced in 1986, WGM has continued to develop its … company of choice. WGM Engineering are looking to recruit a Delivery Manager to lead the ES01 function, ensuring delivery is within budget and to customer requirements and standards. Full accountability for ensuring safety, customer quality, cost and delivery requirements are met. Responsible for developing an enthusiastic … motivated and flexible team by building working relationships ensuring that Health, Safety and Environmental requirements are adhered to. Manage the team on best practice and establish standard policies and procedures whilst also mentoring and leading the delivery teams. Implement and manage continuous improvement by highlighting deficiencies and recommending changes more »

and performing responsibly is integral to our success and sustainability. We are committed to delivering projects and services whilst ensuring that we meet our customer and society needs, whilst managing the social and environmental impacts of our business. Since trading commenced in 1986, WGM has continued to develop its … company of choice. WGM Engineering are looking to recruit a Delivery Manager to lead the ES01 function, ensuring delivery is within budget and to customer requirements and standards. Full accountability for ensuring safety, customer quality, cost and delivery requirements are met. Responsible for developing an enthusiastic … motivated and flexible team by building working relationships ensuring that Health, Safety and Environmental requirements are adhered to. Manage the team on best practice and establish standard policies and procedures whilst also mentoring and leading the delivery teams. Implement and manage continuous improvement by highlighting deficiencies and recommending changes more »

you. Responsibilities: Product vision - Help us define our product vision and shape the short- and long-term product roadmaps. Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth. Roadmap development - Research … markets, gather customer requirements, talk to analysts, understand the competition, work with engineering on “what will it take” and use your knowledge and experience to propose roadmap ideas for approval by the executive team. Requirements Management & Specification - the clear definition and documentation of functional and non-functional … software requirements. This includes the identification, exact specification, prioritization and validation of requirements so that these can be planned across various product releases. Product Planning - For new products on the roadmap, scope and prioritize features based on business and customer requirements as well as the capacity of more »

then read on. Role and responsibilities:- Team Leadership Develop and code software Undertake functional testing Lead investigations in to product use scenario's Translate customer requirements to technical requirements Project planning and decide on resource allocation Produce design/specifications to meet customer requirements Experience more »

way of working. Role and responsibilities:- Team Leadership Develop and code software Undertake functional testing Lead investigations in to product use scenario's Translate customer requirements to technical requirements Project planning and decide on resource allocation Produce design/specifications to meet customer requirements Experience more »

Essential skills: Approx 6 months+ experience as Application Support Analyst, 1st Line Support Analyst, Software Support Analyst or similar Experience of working in a customer facing environment IT literate and familiar with current Microsoft™ applications Good communication skills and ability to engage at all customer levels Experience of … in a delivery capacity, ideally as part of a service desk/helpdesk capacity Previous or current experience of supporting release testing, UAT and customer Live environment testing Anyone with C# programming knowledge Application Support Analyst Responsibilities : Customer Support: Reacting to first line application queries Recording requirements within the customer ticketing and helpdesk system Replicating where necessary customer experiences within the internal environments Raising issues with the development team where necessary Tracking and ensuring that customer expectations and SLA’s are being met Escalating any items that fall outside expected SLA internally to more »

Line Support Analyst, Software Support Analyst OR Junior IT Support Analyst OR IT Graduate (ideally with some C# knowledge) Experience of working in a customer facing environment IT literate and familiar with current Microsoft™ applications Good communication skills and ability to engage at all customer levels Experience of … in a delivery capacity, ideally as part of a service desk/helpdesk capacity Previous or current experience of supporting release testing, UAT and customer Live environment testing Anyone with C# programming knowledge would be very beneficial Junior IT Support Analyst Responsibilities : Customer Support: Reacting to first line … application queries Recording requirements within the customer ticketing and helpdesk system Replicating where necessary customer experiences within the internal environments Raising issues with the development team where necessary Tracking and ensuring that customer expectations and SLA’s are being met Escalating any items that fall outside more »

the expert for formulating and leading presales technical/functional support activity to both Oracle Technology software/license sales and customers whilst ensuring customer satisfaction. Acts as a technical resource and mentor for less experienced Sales Reps or junior Solution Engineer’s. Focuses on large or complex sales … aspects of the technical sales process. Advises internal and external clients on overall architect solutions. Supporting the sales team with account planning, identifying potential customer requirements and progression through to opportunity creation via strong discovery techniques. To work beyond single product discussions to architect solutions based upon customer requirements. Support sales with demonstrating to the customer how the technical solution will provide business value with positive outcomes. Ability to communicate functionality and lead discovery discussions with customers in technical roles. Ability to shift from functionality level and articulate high-level business value benefits when meeting executive more »

The E-7 On-Site Quality Assurance Engineer will have the following primary responsibilities: * Participates in Quality reviews of proposals, contracts, regulatory, program and customer requirements to develop quality assurance strategies, plans and tests for hardware and software products, processes and services ensuring early quality involvement in program … development. * Development of Quality cost estimates based on Statements of Work (SOW) assigned. * Develop and implement processes for determining, verifying and meeting Customer SOW requirements * Verification of product conformity to design * Verification of compliance to Customers' requirements * Participate in the maintenance of processes, procedures and metrics to … assure program, contract, customer and regulatory requirements are adhered to * Validation of work instructions, tooling requirements, certifications, process standards, policies and procedures * Identify and documents discrepancies, segregates and controls non-conforming items to prevent unintended use or delivery * Verification of compliance to Regulatory requirements * Identifying opportunities more »

a motivated individual to develop the position and achieve their own career goals . Main Duties: Communication with customers and suppliers Review and clarify customer requirements Gather quotations from suppliers and sub-contractors for parts and services Raise purchase orders Track progress of purchase orders at regular intervals … the requested item is obsolete or on long lead time Find solutions to drive sales Liaise with suppliers and manufacturers for parts information Process customer orders for parts and accessories Helping customers find and purchase the correct parts Provide customer with technical advice by liaising with our engineers … Meet and exceed sales targets and performance metrics Supporting in all areas of work where appropriate Ensure compliance with customer requirements Embrace and support company values Candidate Requirements: Excellent IT skills with confident use of Microsoft Office packages including Word, Excel and Outlook Excellent personal organisation and more »

and air. Our services range from a full vehicle inspection to overhaul of complete piece of equipment to single part re-engineering, offering the customer full peace of mind that our design will increase the length of time between service intervals and in the long term save them money … of projects. This will involve working as the day-to-day interface between Tidyco and our customers. Creating project plans to met the customers requirements, liaising with our production team and providing feedback both internally and externally. This will be a new role within the business so it allows … the successful candidate to set-up and mould appropriate structures to ensure success. Reporting Relationship Reporting to Rail Divisional Director Main functions '' Understanding customer requirements and turning that into detailed project plans '' Ability to work on multiple projects at once '' Ability to identify and understand project risks and more »

with a focus on advancing offerings in hybrid and private cloud solutions. You will collaborate closely with product management teams to ensure alignment between customer requirements, market trends, and product development strategies. Key Responsibilities: Solution Architecture Development: Lead the design and architecture of cloud solutions, ensuring they meet … sets, prioritizing development efforts, and assessing market demand. Identify opportunities to enhance existing products or develop new products based on emerging cloud technologies and customer needs. Solution Delivery: Engage directly with stakeholders to understand business objectives, technical requirements, and challenges related to cloud adoption. Collaborate with sales and … Google Cloud Platform, and VMware. Strong understanding of cloud-native operations, including containerization, microservices architecture, serverless computing, and DevOps practices. Demonstrated ability to translate customer requirements and market insights into actionable product strategies and roadmaps. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross more »

such as HNC or HND would be advantageous. Key Responsibilities: Utilize engineering expertise to identify and address customers' needs, understanding both technical and budgetary requirements to specify the optimal solution. Recognize new application opportunities through in-depth customer interactions and needs assessments. Daily Tasks: Deliver technical product presentations … and demonstrations tailored to customer requirements Visit customers and prospects to discuss technical applications Provide pre-sales technical assistance and product education Establish and maintain strong relationships with customers Identify and interpret customer requirements effectively Persuade clients that our product best fits their needs Write technical … reports and prepare quotes Record and maintain customer information and data in the CRM system Negotiate price, delivery, and terms Provide after-sales support Research new industries for potential clients Prepare quarterly sales reports and sales action plans Ensure sales targets are met Attend trade shows, conferences, and other more »