Break/Fix Jobs

Break/Fix
UK

The following table provides summary statistics for permanent job vacancies with a requirement for Break/Fix skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Break/Fix over the 6 months to 1 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 706 791 1005
Rank change year-on-year +85 +214 -145
Permanent jobs citing Break/Fix 203 157 258
As % of all permanent jobs advertised in the UK 0.19% 0.17% 0.15%
As % of the Processes & Methodologies category 0.23% 0.17% 0.16%
Number of salaries quoted 181 123 173
10th Percentile £25,760 £23,750 £21,500
25th Percentile £27,500 £27,625 £25,000
Median annual salary (50th Percentile) £29,605 £42,500 £30,900
Median % change year-on-year -30.34% +37.54% +2.15%
75th Percentile £38,750 £61,250 £40,000
90th Percentile £59,000 £75,000 £57,500
UK excluding London median annual salary £29,290 £29,000 £29,000
% change year-on-year +1.00% - -1.69%

All Process and Methodology Skills
UK

Break/Fix is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 87,829 90,354 161,874
As % of all permanent jobs advertised in the UK 83.68% 95.46% 95.93%
Number of salaries quoted 61,251 54,292 82,971
10th Percentile £29,250 £34,000 £33,500
25th Percentile £40,000 £45,000 £43,750
Median annual salary (50th Percentile) £55,000 £60,800 £60,000
Median % change year-on-year -9.54% +1.33% +9.09%
75th Percentile £72,500 £81,250 £80,000
90th Percentile £92,500 £100,000 £96,250
UK excluding London median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +9.38%

Break/Fix
Job Vacancy Trend

Job postings citing Break/Fix as a proportion of all IT jobs advertised.

Job vacancy trend for Break/Fix in the UK

Break/Fix
Salary Trend

3-month moving average salary quoted in jobs citing Break/Fix.

Salary trend for Break/Fix in the UK

Break/Fix
Salary Histogram

Salary distribution for jobs citing Break/Fix over the 6 months to 1 June 2024.

Salary histogram for Break/Fix in the UK

Break/Fix
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Break/Fix within the UK over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +79 179 £30,000 -29.41% 51
UK excluding London +56 163 £29,290 +1.00% 65
South East +13 43 £31,500 - 13
London +80 36 £37,500 -28.57% 5
East of England +24 35 £31,500 -25.88% 11
Midlands +4 24 £28,000 +16.67% 7
North of England +39 23 £28,000 +14.29% 5
West Midlands +3 23 £28,000 +17.89% 4
Work from Home +10 20 £37,500 -25.00% 6
North West +4 18 £28,000 +14.29% 5
South West -17 18 £29,448 -1.84% 9
Wales +22 14 £28,290 +23.00%
North East -7 5 £50,000 +66.67%
Northern Ireland - 5 £28,000 - 9
East Midlands -18 1 - - 3
Scotland -71 1 £25,000 -18.70% 12

Break/Fix
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (6.40%) Microsoft Exchange
1 13 (6.40%) SharePoint
2 9 (4.43%) CMS
3 4 (1.97%) Exchange Server 2007
3 4 (1.97%) Exchange Server 2010
3 4 (1.97%) Exchange Server 2013
4 1 (0.49%) Blackberry Enterprise Server
4 1 (0.49%) Confluence
4 1 (0.49%) IIS
4 1 (0.49%) Skype for Business
Applications
1 42 (20.69%) Microsoft Office
2 34 (16.75%) Microsoft Excel
3 32 (15.76%) Microsoft PowerPoint
Business Applications
1 1 (0.49%) Eikon
1 1 (0.49%) Remedy ITSM
Cloud Services
1 66 (32.51%) Azure
2 64 (31.53%) Microsoft 365
3 46 (22.66%) Entra ID
4 32 (15.76%) OneDrive
5 12 (5.91%) OCI
6 7 (3.45%) Mimecast
7 4 (1.97%) IaaS
8 2 (0.99%) Google Workspace
9 1 (0.49%) Azure ExpressRoute
9 1 (0.49%) Azure Storage
9 1 (0.49%) Dropbox
9 1 (0.49%) Google Drive
9 1 (0.49%) Nutanix
Communications & Networking
1 32 (15.76%) Remote Desktop
2 26 (12.81%) DNS
3 24 (11.82%) DHCP
4 20 (9.85%) Firewall
5 19 (9.36%) Structured Cabling
6 13 (6.40%) SAN
7 11 (5.42%) Wi-Fi
8 9 (4.43%) TCP/IP
8 9 (4.43%) VPN
9 6 (2.96%) WAN
10 4 (1.97%) LAN
11 2 (0.99%) Internet
11 2 (0.99%) Skype
12 1 (0.49%) Fibre Channel
12 1 (0.49%) Intranet
12 1 (0.49%) NAS
12 1 (0.49%) NetScaler
12 1 (0.49%) Wireless
Database & Business Intelligence
1 2 (0.99%) SQL Server
2 1 (0.49%) Amazon RDS
2 1 (0.49%) Elasticsearch
2 1 (0.49%) Hazelcast
2 1 (0.49%) MongoDB
2 1 (0.49%) MySQL
Development Applications
1 1 (0.49%) JIRA
1 1 (0.49%) Snyk
General
1 120 (59.11%) Social Skills
2 50 (24.63%) Organisational Skills
3 31 (15.27%) Analytical Skills
4 29 (14.29%) Finance
4 29 (14.29%) Retail
5 13 (6.40%) Law
5 13 (6.40%) Telecoms
6 11 (5.42%) Marketing
7 5 (2.46%) Inclusion and Diversity
8 4 (1.97%) Legal
8 4 (1.97%) Public Sector
9 3 (1.48%) Banking
10 2 (0.99%) Aerospace
10 2 (0.99%) Financial Institution
10 2 (0.99%) Front Office
11 1 (0.49%) Electronics
11 1 (0.49%) Investment Banking
11 1 (0.49%) Local Government
11 1 (0.49%) Manufacturing
Job Titles
1 62 (30.54%) Senior
2 60 (29.56%) Support Engineer
3 45 (22.17%) Desktop Support
4 44 (21.67%) Desktop Engineer
5 40 (19.70%) Desktop Support Engineer
6 37 (18.23%) Field Engineer
7 36 (17.73%) Field Service Engineer
8 27 (13.30%) Senior Field Engineer
9 26 (12.81%) Senior Field Service Engineer
10 23 (11.33%) Hardware Engineer
10 23 (11.33%) IT Support
11 18 (8.87%) IT Engineer
12 14 (6.90%) IT Support Engineer
13 13 (6.40%) Technical Engineer
14 12 (5.91%) Data Centre Engineer
14 12 (5.91%) Infrastructure Engineer
15 10 (4.93%) Data Engineer
15 10 (4.93%) Senior Data Engineer
16 9 (4.43%) Project Manager
17 8 (3.94%) VMware Engineer
Libraries, Frameworks & Software Standards
1 2 (0.99%) .NET
1 2 (0.99%) HTML
1 2 (0.99%) SOAP
1 2 (0.99%) XML
2 1 (0.49%) AngularJS
2 1 (0.49%) Apache Camel
2 1 (0.49%) ARM Templates
2 1 (0.49%) ASP.NET
2 1 (0.49%) ASP.NET MVC
2 1 (0.49%) Elastic Stack
2 1 (0.49%) Flash
2 1 (0.49%) JSP
2 1 (0.49%) Node.js
2 1 (0.49%) REST
2 1 (0.49%) Servlets
2 1 (0.49%) Spring
Miscellaneous
1 53 (26.11%) Driving Licence
2 38 (18.72%) Self-Motivation
3 29 (14.29%) EPoS
4 24 (11.82%) Data Centre
5 13 (6.40%) Smartphone
6 10 (4.93%) Onboarding
7 9 (4.43%) Digital Signage
8 7 (3.45%) Management Information System
9 3 (1.48%) Enterprise Storage
9 3 (1.48%) Hedge funds
9 3 (1.48%) Video Conferencing
10 2 (0.99%) Blackberry
10 2 (0.99%) Digital Media
10 2 (0.99%) PKI
10 2 (0.99%) Replication
11 1 (0.49%) EMC VMAX
11 1 (0.49%) iPad
11 1 (0.49%) iPhone
11 1 (0.49%) Mobile App
11 1 (0.49%) Social Media
Operating Systems
1 148 (72.91%) Windows
2 39 (19.21%) Windows 10
3 26 (12.81%) Windows Server
4 17 (8.37%) Windows 7
4 17 (8.37%) Windows Server 2012
4 17 (8.37%) Windows Server 2016
5 14 (6.90%) Linux
6 13 (6.40%) Windows Server 2019
6 13 (6.40%) Windows XP
7 10 (4.93%) Android
8 5 (2.46%) Windows Server 2008
9 4 (1.97%) Windows Vista
10 2 (0.99%) Apple iOS
10 2 (0.99%) Mac OS
11 1 (0.49%) Unix
11 1 (0.49%) Windows Server 2003
Processes & Methodologies
1 74 (36.45%) Customer Service
2 68 (33.50%) Problem-Solving
3 67 (33.00%) ITIL
4 40 (19.70%) Time Management
5 36 (17.73%) Ticket Management
6 28 (13.79%) Innovative Thinking
7 21 (10.34%) Project Management
8 20 (9.85%) Asset Management
9 16 (7.88%) Disaster Recovery
10 14 (6.90%) Server Management
11 13 (6.40%) IT Asset Management
11 13 (6.40%) Mobile Device Management
11 13 (6.40%) Performance Tuning
12 12 (5.91%) Converged Infrastructure
12 12 (5.91%) Infrastructure Engineering
12 12 (5.91%) Performance Monitoring
12 12 (5.91%) Preventative Maintenance
12 12 (5.91%) Proactive Monitoring
12 12 (5.91%) Storage Management
13 11 (5.42%) Content Management
Programming Languages
1 14 (6.90%) PowerShell
2 2 (0.99%) C#
2 2 (0.99%) Java
2 2 (0.99%) JavaScript
3 1 (0.49%) Bash
3 1 (0.49%) Python
3 1 (0.49%) SQL
Qualifications
1 59 (29.06%) Security Cleared
2 51 (25.12%) SC Cleared
3 29 (14.29%) BPSS Clearance
4 27 (13.30%) Degree
4 27 (13.30%) DV Cleared
5 25 (12.32%) A+ Certification
6 20 (9.85%) Microsoft Certification
7 18 (8.87%) Cisco Certification
8 17 (8.37%) CCNA
8 17 (8.37%) MCP
9 12 (5.91%) CCNP
10 5 (2.46%) MCSE
10 5 (2.46%) Server+ Certification
11 4 (1.97%) MCSA
12 2 (0.99%) HND
12 2 (0.99%) ITIL Foundation Certificate
12 2 (0.99%) Network+ Certification
12 2 (0.99%) NVQ Level 4
13 1 (0.49%) (ISC)2 CCSP
13 1 (0.49%) CompTIA Security+
Quality Assurance & Compliance
1 52 (25.62%) SLA
2 13 (6.40%) GDPR
3 9 (4.43%) Cyber Essentials
4 2 (0.99%) Accessibility
4 2 (0.99%) ISO/IEC 15288
4 2 (0.99%) QA
5 1 (0.49%) Data Quality
System Software
1 104 (51.23%) Active Directory
2 25 (12.32%) Firmware
3 16 (7.88%) VMware Infrastructure
4 14 (6.90%) VMware ESXi
5 12 (5.91%) Hyper-V
6 2 (0.99%) Virtual Machines
6 2 (0.99%) Virtual Servers
6 2 (0.99%) vSphere
7 1 (0.49%) Veritas Cluster Server
Systems Management
1 48 (23.65%) Microsoft Intune
2 39 (19.21%) SCCM
3 14 (6.90%) NetBackup
3 14 (6.90%) SCOM
3 14 (6.90%) vCenter Server
3 14 (6.90%) WSUS
4 12 (5.91%) EMC NetWorker
5 7 (3.45%) Jamf Pro
6 4 (1.97%) McAfee ePO
7 1 (0.49%) EMC VPLEX
7 1 (0.49%) HP SIM
7 1 (0.49%) Kibana
7 1 (0.49%) Norton AntiVirus
7 1 (0.49%) OfficeScan
7 1 (0.49%) PowerCLI
7 1 (0.49%) SCOrch
7 1 (0.49%) Symantec Enterprise Vault
7 1 (0.49%) Trend Micro Deep Security
7 1 (0.49%) vRealize
7 1 (0.49%) vRealize Orchestrator
Vendors
1 120 (59.11%) Microsoft
2 59 (29.06%) Dell
3 55 (27.09%) HP
4 38 (18.72%) IBM
5 24 (11.82%) NetApp
6 19 (9.36%) VMware
7 17 (8.37%) EMC
7 17 (8.37%) Oracle
8 14 (6.90%) 3PAR
8 14 (6.90%) Cisco
8 14 (6.90%) McAfee
9 13 (6.40%) Palo Alto
9 13 (6.40%) Symantec
9 13 (6.40%) Veeam
10 12 (5.91%) Extreme Networks
10 12 (5.91%) Juniper
10 12 (5.91%) MobileIron
11 5 (2.46%) Apple
11 5 (2.46%) Sun
12 4 (1.97%) SolarWinds