ITIL Jobs with Work from Home Options

ITIL (Information Technology Infrastructure Library)
UK > Work from Home

The table below provides summary statistics for permanent job vacancies with an option to work from home (WFH) and a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 18 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
18 May 2024
Same period 2023 Same period 2022
Rank 53 66 85
Rank change year-on-year +13 +19 +15
Permanent jobs citing ITIL 1,617 1,918 2,982
As % of all permanent jobs with a WFH option 4.78% 4.75% 4.24%
As % of the Processes & Methodologies category 5.24% 4.94% 4.37%
Number of salaries quoted 1,322 1,515 2,480
10th Percentile £31,250 £31,000 £29,750
25th Percentile £40,000 £37,500 £40,000
Median annual salary (50th Percentile) £54,000 £52,500 £52,500
Median % change year-on-year +2.86% - +10.53%
75th Percentile £64,690 £67,500 £65,000
90th Percentile £77,500 £85,000 £77,250
UK median annual salary £49,000 £47,500 £48,500
% change year-on-year +3.16% -2.06% +5.43%

All Process and Methodology Skills
Work from Home

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a WFH option and a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 30,883 38,813 68,245
As % of all permanent jobs with a WFH option 91.21% 96.05% 97.04%
Number of salaries quoted 23,380 26,991 41,246
10th Percentile £33,750 £37,500 £36,250
25th Percentile £42,500 £47,500 £45,750
Median annual salary (50th Percentile) £57,500 £62,500 £60,000
Median % change year-on-year -8.00% +4.17% +9.09%
75th Percentile £75,000 £82,500 £80,000
90th Percentile £95,000 £100,000 £95,000
UK median annual salary £55,000 £61,180 £60,000
% change year-on-year -10.10% +1.97% +9.09%

ITIL
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing ITIL as a proportion of all IT jobs advertised.

ITIL trend for jobs with a WFH option

ITIL
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing ITIL.

ITIL salary trend for jobs with a WFH option

ITIL
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing ITIL over the 6 months to 18 May 2024.

ITIL salary histogram for jobs with a WFH option

ITIL
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 149 (9.21%) Microsoft Exchange
2 71 (4.39%) SharePoint
3 21 (1.30%) Confluence
4 18 (1.11%) CMS
5 17 (1.05%) OpenStack
6 13 (0.80%) IIS
7 6 (0.37%) Apache
7 6 (0.37%) Exchange Server 2000
8 4 (0.25%) ArcGIS
8 4 (0.25%) EPiServer
8 4 (0.25%) SAS
9 3 (0.19%) Exchange Server 2013
10 2 (0.12%) BizTalk Server
10 2 (0.12%) Oracle Workflow
10 2 (0.12%) Tomcat
11 1 (0.062%) Drupal
11 1 (0.062%) Moodle
11 1 (0.062%) SharePoint 2010
11 1 (0.062%) WordPress
Applications
1 108 (6.68%) Microsoft Office
2 30 (1.86%) Microsoft Excel
3 15 (0.93%) MS Visio
4 8 (0.49%) Microsoft PowerPoint
5 7 (0.43%) Microsoft Project
6 6 (0.37%) Trello
7 3 (0.19%) SPSS
8 2 (0.12%) CATIA
8 2 (0.12%) NASTRAN
Business Applications
1 46 (2.84%) Dynamics CRM
2 16 (0.99%) PlanetPress Connect
3 15 (0.93%) NEC Housing
4 10 (0.62%) Infor SunSystems
4 10 (0.62%) iTrent
4 10 (0.62%) SAP S/4HANA
5 9 (0.56%) SAP CX
6 8 (0.49%) Remedy ITSM
7 6 (0.37%) Aladdin
7 6 (0.37%) Dynamics NAV
7 6 (0.37%) Oracle EBS
7 6 (0.37%) thinkFolio
8 4 (0.25%) BASE24
8 4 (0.25%) Elite 3E
8 4 (0.25%) SAP ERP
8 4 (0.25%) Sparx Enterprise Architect
9 3 (0.19%) SAP GTS
9 3 (0.19%) SAP WM
10 2 (0.12%) BusinessWorks
10 2 (0.12%) Unit4 Business World
Cloud Services
1 485 (29.99%) Azure
2 395 (24.43%) Microsoft 365
3 124 (7.67%) AWS
4 116 (7.17%) Entra ID
5 74 (4.58%) Power Platform
6 67 (4.14%) SaaS
7 65 (4.02%) IaaS
8 63 (3.90%) Azure DevOps
9 34 (2.10%) Cloud Computing
10 30 (1.86%) PaaS
11 29 (1.79%) GCP
12 28 (1.73%) PowerApps
12 28 (1.73%) WhatsApp
13 26 (1.61%) Dynamics 365
14 24 (1.48%) OpenShift
15 21 (1.30%) Nutanix
16 20 (1.24%) Azure Data Factory
17 18 (1.11%) Azure Monitor
17 18 (1.11%) Azure Storage
17 18 (1.11%) Power Automate
Communications & Networking
1 169 (10.45%) Firewall
2 125 (7.73%) DNS
3 87 (5.38%) LAN
4 84 (5.19%) TCP/IP
5 82 (5.07%) DHCP
6 80 (4.95%) WAN
7 57 (3.53%) SAN
7 57 (3.53%) VPN
8 55 (3.40%) Wi-Fi
9 46 (2.84%) Wireless
10 40 (2.47%) Network Security
11 30 (1.86%) SD-WAN
11 30 (1.86%) VLAN
12 23 (1.42%) MPLS
13 22 (1.36%) Internet
14 20 (1.24%) WLAN
15 18 (1.11%) BGP
16 17 (1.05%) Remote Desktop
17 15 (0.93%) VoIP
18 14 (0.87%) OSPF
Database & Business Intelligence
1 129 (7.98%) SQL Server
2 48 (2.97%) Relational Database
3 44 (2.72%) Data Warehouse
4 38 (2.35%) Power BI
5 27 (1.67%) SQL Server Integration Services
6 20 (1.24%) Amazon RDS
7 19 (1.18%) SQL Server Reporting Services
8 17 (1.05%) MySQL
9 16 (0.99%) Oracle Database
10 12 (0.74%) BusinessObjects
11 11 (0.68%) RDBMS
12 10 (0.62%) Azure SQL Database
13 9 (0.56%) Big Data
14 5 (0.31%) Geospatial Data
15 4 (0.25%) GIS
15 4 (0.25%) InfluxDB
15 4 (0.25%) NonStop SQL
15 4 (0.25%) PostgreSQL
15 4 (0.25%) SQL Server Analysis Services
16 3 (0.19%) EDRMS
Development Applications
1 68 (4.21%) JIRA
2 35 (2.16%) GitLab
3 21 (1.30%) Artifactory
4 20 (1.24%) SQL Server Management Studio (SSMS)
5 18 (1.11%) Git
6 17 (1.05%) IBM UrbanCode
7 10 (0.62%) MSI
8 6 (0.37%) Jenkins
9 4 (0.25%) AdminStudio
9 4 (0.25%) InstallShield
9 4 (0.25%) Visual Studio
10 3 (0.19%) Rational DOORS
11 2 (0.12%) HP UFT
11 2 (0.12%) JMeter
11 2 (0.12%) LoadRunner
11 2 (0.12%) MSTest
11 2 (0.12%) Selenium
11 2 (0.12%) Team Foundation Server
12 1 (0.062%) Eclipse
General
1 637 (39.39%) Social Skills
2 374 (23.13%) Finance
3 138 (8.53%) Analytical Skills
4 115 (7.11%) Public Sector
5 98 (6.06%) Inclusion and Diversity
6 97 (6.00%) Legal
7 83 (5.13%) Law
8 73 (4.51%) Organisational Skills
9 49 (3.03%) Presentation Skills
10 43 (2.66%) Banking
11 36 (2.23%) Retail
12 27 (1.67%) Influencing Skills
13 22 (1.36%) Manufacturing
14 21 (1.30%) Local Government
15 20 (1.24%) Advertising
15 20 (1.24%) Front Office
16 16 (0.99%) Police
17 15 (0.93%) Military
18 14 (0.87%) Documentation Skills
18 14 (0.87%) Fire and Rescue
Job Titles
1 315 (19.48%) Analyst
2 249 (15.40%) Senior
3 176 (10.88%) Infrastructure Engineer
4 150 (9.28%) IT Manager
5 142 (8.78%) Service Manager
6 135 (8.35%) IT Support
7 123 (7.61%) Support Analyst
7 123 (7.61%) Support Engineer
8 113 (6.99%) Lead
9 96 (5.94%) IT Engineer
10 85 (5.26%) IT Services Manager
11 84 (5.19%) Developer
12 69 (4.27%) Applications Support
12 69 (4.27%) IT Support Engineer
13 68 (4.21%) Service Analyst
14 66 (4.08%) 3rd Line Support
15 65 (4.02%) Senior Infrastructure Engineer
16 56 (3.46%) Architect
17 51 (3.15%) IT Analyst
18 50 (3.09%) Network Engineer
Libraries, Frameworks & Software Standards
1 54 (3.34%) .NET
2 38 (2.35%) HTML
3 31 (1.92%) CSS
4 29 (1.79%) .NET Framework
5 27 (1.67%) XML
6 22 (1.36%) REST
7 21 (1.30%) JSON
8 18 (1.11%) SOAP
9 17 (1.05%) Web Services
10 15 (0.93%) ASP.NET
10 15 (0.93%) EDI
11 14 (0.87%) ARM Templates
12 12 (0.74%) FIX Protocol
13 8 (0.49%) cXML
13 8 (0.49%) EDIFACT
14 7 (0.43%) LDAP
15 5 (0.31%) Ajax
15 5 (0.31%) AngularJS
15 5 (0.31%) HTML5 Canvas
15 5 (0.31%) XSLT
Miscellaneous
1 136 (8.41%) Data Centre
2 128 (7.92%) Management Information System
3 75 (4.64%) Driving Licence
3 75 (4.64%) Public Cloud
4 71 (4.39%) Self-Motivation
5 42 (2.60%) Onboarding
6 39 (2.41%) Product Ownership
7 35 (2.16%) CMDB
8 29 (1.79%) Enterprise Software
9 28 (1.73%) Enterprise Storage
10 27 (1.67%) Hybrid Cloud
11 26 (1.61%) PKI
12 22 (1.36%) Housing Association
12 22 (1.36%) Mainframe
13 16 (0.99%) Replication
14 14 (0.87%) Cyber Threat
15 13 (0.80%) Data Structures
15 13 (0.80%) Digital Signage
15 13 (0.80%) IoT
16 12 (0.74%) Private Cloud
Operating Systems
1 521 (32.22%) Windows
2 227 (14.04%) Windows Server
3 147 (9.09%) Windows 10
4 141 (8.72%) Linux
5 70 (4.33%) Unix
6 63 (3.90%) Windows Server 2016
7 55 (3.40%) Windows Server 2019
8 52 (3.22%) Windows 7
9 35 (2.16%) Windows Server 2012
10 30 (1.86%) Windows 8
11 26 (1.61%) Apple iOS
12 18 (1.11%) Android
13 16 (0.99%) Mac OS
14 14 (0.87%) Mac OS X
15 12 (0.74%) Windows NT
15 12 (0.74%) Windows Server 2008
16 11 (0.68%) CentOS
16 11 (0.68%) Red Hat Enterprise Linux
17 10 (0.62%) Ubuntu
18 7 (0.43%) CoreOS
Processes & Methodologies
1 440 (27.21%) Service Management
2 336 (20.78%) Service Delivery
3 317 (19.60%) ITSM
4 309 (19.11%) Customer Service
5 288 (17.81%) Problem-Solving
6 285 (17.63%) Agile
7 238 (14.72%) Infrastructure Engineering
8 232 (14.35%) Mentoring
9 227 (14.04%) Change Management
10 208 (12.86%) Project Management
11 199 (12.31%) DevOps
12 184 (11.38%) Problem Management
13 163 (10.08%) Cybersecurity
14 160 (9.89%) Incident Management
15 156 (9.65%) Roadmaps
16 150 (9.28%) Coaching
17 137 (8.47%) Stakeholder Management
18 129 (7.98%) PRINCE2
19 123 (7.61%) Continuous Improvement
20 100 (6.18%) Disaster Recovery
Programming Languages
1 191 (11.81%) SQL
2 130 (8.04%) PowerShell
3 66 (4.08%) JavaScript
4 55 (3.40%) C#
5 50 (3.09%) Python
6 44 (2.72%) T-SQL
7 36 (2.23%) Bash
8 26 (1.61%) PL/SQL
9 19 (1.18%) COBOL
9 19 (1.18%) VB
10 17 (1.05%) Groovy
11 14 (0.87%) Bicep
11 14 (0.87%) VBScript
12 13 (0.80%) Perl
13 9 (0.56%) Java
14 8 (0.49%) ActionScript
14 8 (0.49%) ActionScript 2.0
15 6 (0.37%) Data Analysis Expressions
16 4 (0.25%) MATLAB
16 4 (0.25%) VBA
Qualifications
1 348 (21.52%) Degree
2 240 (14.84%) Security Cleared
3 130 (8.04%) SC Cleared
4 113 (6.99%) ITIL Certification
5 101 (6.25%) Microsoft Certification
6 88 (5.44%) DV Cleared
7 67 (4.14%) Cisco Certification
8 66 (4.08%) ITIL Foundation Certificate
9 57 (3.53%) PMI Certification
10 55 (3.40%) CCNA
10 55 (3.40%) CISSP
11 54 (3.34%) PMP
12 48 (2.97%) Azure Certification
13 46 (2.84%) Computer Science Degree
14 44 (2.72%) CCNP
14 44 (2.72%) DBS Check
15 33 (2.04%) CTC Cleared
16 29 (1.79%) NVQ Level 3
17 27 (1.67%) MCSE
18 26 (1.61%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 122 (7.54%) SLA
2 70 (4.33%) ISO/IEC 27001
3 59 (3.65%) Cyber Essentials
4 43 (2.66%) GDPR
4 43 (2.66%) QA
5 31 (1.92%) NIST
6 22 (1.36%) PCI DSS
7 19 (1.18%) Data Quality
8 16 (0.99%) GRC
9 13 (0.80%) Accessibility
9 13 (0.80%) Sarbanes-Oxley
10 12 (0.74%) ISO/IEC 20000
11 9 (0.56%) COBIT
12 7 (0.43%) ISO 9001
12 7 (0.43%) SOC 1
13 6 (0.37%) NCSC
14 5 (0.31%) ISO 22301
14 5 (0.31%) PMO
15 4 (0.25%) HIPAA
15 4 (0.25%) ITGC
System Software
1 395 (24.43%) Active Directory
2 171 (10.58%) VMware Infrastructure
3 110 (6.80%) Hyper-V
4 39 (2.41%) Virtual Desktop
5 38 (2.35%) XenDesktop
6 36 (2.23%) Docker
6 36 (2.23%) Virtual Machines
6 36 (2.23%) XenApp
7 34 (2.10%) vSphere
8 28 (1.73%) VirtualBox
9 17 (1.05%) VMware ESXi
10 15 (0.93%) Virtual Servers
11 14 (0.87%) Firmware
12 11 (0.68%) IAG
13 7 (0.43%) Microsoft App-V
14 5 (0.31%) Microsoft Virtual Server
15 4 (0.25%) Terminal Services
16 3 (0.19%) VMware Server
16 3 (0.19%) VMware Workstation
17 2 (0.12%) Terminal Server
Systems Management
1 130 (8.04%) Microsoft Intune
2 103 (6.37%) SCCM
3 82 (5.07%) Terraform
4 73 (4.51%) Ansible
5 48 (2.97%) Kubernetes
6 39 (2.41%) SCOM
7 37 (2.29%) WSUS
8 22 (1.36%) Active Directory Federation Services
9 19 (1.18%) Single Sign-On
10 17 (1.05%) Progress Chef
10 17 (1.05%) Puppet
11 11 (0.68%) vCenter Server
11 11 (0.68%) ZABBIX
12 10 (0.62%) Nessus
13 8 (0.49%) Jamf Pro
13 8 (0.49%) Sysprep
14 6 (0.37%) CSIRT
14 6 (0.37%) Grafana
15 5 (0.31%) HP UCMDB
15 5 (0.31%) Microsoft Clustering
Vendors
1 583 (36.05%) Microsoft
2 220 (13.61%) VMware
3 127 (7.85%) ServiceNow
4 109 (6.74%) Cisco
5 78 (4.82%) Citrix
6 45 (2.78%) HP
7 44 (2.72%) SAP
8 43 (2.66%) Meraki
9 42 (2.60%) Oracle
10 39 (2.41%) Dynatrace
11 37 (2.29%) IBM
12 36 (2.23%) Veeam
13 33 (2.04%) Fortinet
14 29 (1.79%) Dell
15 28 (1.73%) Google
16 27 (1.67%) Apple
17 24 (1.48%) BMC
18 21 (1.30%) Splunk
19 20 (1.24%) Salesforce
20 19 (1.18%) Unisys