Support Engineer Jobs with Work from Home Options

Support Engineer
UK > Work from Home

The median Support Engineer salary in Work from Home is £35,750 per year according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 179 211 344
Rank change year-on-year +32 +133 -86
Permanent jobs requiring a Support Engineer 617 621 789
As % of all permanent jobs with a WFH option 1.78% 1.61% 1.06%
As % of the Job Titles category 1.85% 1.68% 1.09%
Number of salaries quoted 562 535 690
10th Percentile £25,775 £25,000 £25,000
25th Percentile £30,000 £30,500 £28,813
Median annual salary (50th Percentile) £35,750 £35,000 £35,000
Median % change year-on-year +2.14% - -
75th Percentile £46,438 £47,500 £48,750
90th Percentile £53,750 £58,750 £62,050
UK median annual salary £32,500 £33,500 £34,000
% change year-on-year -2.99% -1.47% -

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 33,422 36,879 72,309
% of permanent jobs with a recognized job title 96.21% 95.89% 97.34%
Number of salaries quoted 25,463 26,702 42,447
10th Percentile £33,250 £36,750 £36,250
25th Percentile £42,500 £47,447 £45,000
Median annual salary (50th Percentile) £55,500 £62,500 £60,000
Median % change year-on-year -11.20% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £93,750 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Support Engineer
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Support Engineer in the job title as a proportion of all IT jobs advertised.

Support Engineer trend for jobs with a WFH option

Support Engineer
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Support Engineer.

Support Engineer salary trend for jobs with a WFH option

Support Engineer
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Support Engineer over the 6 months to 1 June 2024.

Support Engineer salary histogram for jobs with a WFH option

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 1 June 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring Support Engineer in the job title.

1 297 (48.14%) Azure
2 296 (47.97%) Windows
3 280 (45.38%) Microsoft
4 266 (43.11%) Microsoft 365
5 228 (36.95%) Active Directory
6 227 (36.79%) Social Skills
7 152 (24.64%) Windows Server
8 140 (22.69%) VMware
9 138 (22.37%) Problem-Solving
10 123 (19.94%) Customer Service
11 122 (19.77%) ITIL
12 113 (18.31%) Degree
13 108 (17.50%) Firewall
14 106 (17.18%) Hyper-V
15 101 (16.37%) VMware Infrastructure
16 99 (16.05%) Microsoft Intune
17 98 (15.88%) SQL Server
17 98 (15.88%) Microsoft Exchange
18 96 (15.56%) Entra ID
19 89 (14.42%) Finance
20 88 (14.26%) SQL
21 85 (13.78%) Linux
22 76 (12.32%) SharePoint
23 73 (11.83%) Windows 10
24 70 (11.35%) Infrastructure Engineering
25 67 (10.86%) Microsoft Office
26 65 (10.53%) Driving Licence
27 64 (10.37%) Cisco
27 64 (10.37%) Analytical Skills
28 61 (9.89%) Citrix

Support Engineer Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 98 (15.88%) Microsoft Exchange
2 76 (12.32%) SharePoint
3 23 (3.73%) Apache
4 8 (1.30%) IIS
5 6 (0.97%) CMS
5 6 (0.97%) Exchange Server 2000
5 6 (0.97%) Exchange Server 2013
5 6 (0.97%) Tomcat
6 4 (0.65%) SAS
7 3 (0.49%) Exchange Server 2007
8 2 (0.32%) Confluence
8 2 (0.32%) Exchange Server 2010
8 2 (0.32%) WordPress
9 1 (0.16%) Site Server
Applications
1 67 (10.86%) Microsoft Office
2 3 (0.49%) Microsoft Excel
2 3 (0.49%) SPSS
2 3 (0.49%) Trello
3 2 (0.32%) MS Visio
4 1 (0.16%) Spreadsheet
Business Applications
1 7 (1.13%) Dynamics CRM
2 1 (0.16%) Carpe Diem
2 1 (0.16%) Dynamics AX
2 1 (0.16%) Elite 3E
2 1 (0.16%) Endur
2 1 (0.16%) Findur
2 1 (0.16%) Salesforce CRM
Cloud Services
1 297 (48.14%) Azure
2 266 (43.11%) Microsoft 365
3 96 (15.56%) Entra ID
4 48 (7.78%) AWS
5 26 (4.21%) SaaS
6 21 (3.40%) GCP
7 16 (2.59%) OneDrive
8 13 (2.11%) WhatsApp
9 12 (1.94%) OpenShift
10 10 (1.62%) Power Platform
11 8 (1.30%) Dynamics 365
12 7 (1.13%) Amazon EC2
13 6 (0.97%) Azure DevOps
14 4 (0.65%) Azure Monitor
14 4 (0.65%) Nutanix
14 4 (0.65%) Power Automate
15 3 (0.49%) Azure Cosmos DB
15 3 (0.49%) Mimecast
15 3 (0.49%) PowerApps
15 3 (0.49%) Rubrik
Communications & Networking
1 108 (17.50%) Firewall
2 59 (9.56%) SAN
3 54 (8.75%) DNS
4 46 (7.46%) TCP/IP
5 45 (7.29%) Wi-Fi
6 43 (6.97%) WAN
7 40 (6.48%) DHCP
8 39 (6.32%) Internet
8 39 (6.32%) LAN
8 39 (6.32%) VLAN
8 39 (6.32%) Wireless
9 25 (4.05%) Remote Desktop
10 22 (3.57%) VoIP
11 20 (3.24%) VPN
12 14 (2.27%) NAS
12 14 (2.27%) Unified Communications
13 11 (1.78%) Multicast
14 9 (1.46%) WLAN
15 8 (1.30%) iSCSI
16 7 (1.13%) FTP
Database & Business Intelligence
1 98 (15.88%) SQL Server
2 32 (5.19%) Amazon RDS
3 22 (3.57%) MongoDB
3 22 (3.57%) PostgreSQL
4 14 (2.27%) MySQL
5 10 (1.62%) DB2
6 3 (0.49%) Big Data
6 3 (0.49%) EDRMS
6 3 (0.49%) GIS
6 3 (0.49%) Oracle Database
6 3 (0.49%) Power BI
6 3 (0.49%) SQL Server Analysis Services
6 3 (0.49%) SQL Server Reporting Services
7 2 (0.32%) MariaDB
7 2 (0.32%) PowerPivot
7 2 (0.32%) SQL Server Integration Services
8 1 (0.16%) Elasticsearch
8 1 (0.16%) Microsoft Analysis Services
8 1 (0.16%) Sisense
8 1 (0.16%) Tableau
Development Applications
1 23 (3.73%) JIRA
2 12 (1.94%) IBM UrbanCode
3 7 (1.13%) Git
4 5 (0.81%) Visual Studio
5 1 (0.16%) Bitbucket
5 1 (0.16%) Eclipse
5 1 (0.16%) GitLab
5 1 (0.16%) Gradle
5 1 (0.16%) HP UFT
5 1 (0.16%) IntelliJ
5 1 (0.16%) Jenkins
5 1 (0.16%) JMeter
5 1 (0.16%) JUnit
5 1 (0.16%) LoadRunner
5 1 (0.16%) MSI
5 1 (0.16%) MSTest
5 1 (0.16%) Selenium
5 1 (0.16%) Team Foundation Server
General
1 227 (36.79%) Social Skills
2 89 (14.42%) Finance
3 64 (10.37%) Analytical Skills
4 28 (4.54%) Banking
5 27 (4.38%) Organisational Skills
6 22 (3.57%) Inclusion and Diversity
7 17 (2.76%) Documentation Skills
7 17 (2.76%) Law
8 15 (2.43%) Games
9 14 (2.27%) Telecoms
10 13 (2.11%) Presentation Skills
11 11 (1.78%) Legal
11 11 (1.78%) Public Sector
12 9 (1.46%) Manufacturing
12 9 (1.46%) Marketing
12 9 (1.46%) Retail
13 7 (1.13%) Pharmaceutical
14 6 (0.97%) Billing
14 6 (0.97%) Military
15 4 (0.65%) Electronics
Libraries, Frameworks & Software Standards
1 37 (6.00%) .NET
2 30 (4.86%) REST
3 28 (4.54%) Web Services
4 27 (4.38%) SOAP
5 15 (2.43%) CSS
6 13 (2.11%) HTML
7 10 (1.62%) JSON
8 9 (1.46%) LAPP Stack
9 8 (1.30%) XML
10 5 (0.81%) ASP.NET
10 5 (0.81%) XSLT
11 3 (0.49%) .NET Framework
11 3 (0.49%) EDI
11 3 (0.49%) Lightning Web Components
12 2 (0.32%) FIX Protocol
13 1 (0.16%) CSS3
13 1 (0.16%) ISPF
13 1 (0.16%) jQuery
13 1 (0.16%) MDX
13 1 (0.16%) Node.js
Miscellaneous
1 65 (10.53%) Driving Licence
2 44 (7.13%) Self-Motivation
3 27 (4.38%) Enterprise Storage
4 23 (3.73%) Enterprise Software
5 21 (3.40%) Management Information System
6 18 (2.92%) Onboarding
7 17 (2.76%) Replication
8 16 (2.59%) Data Centre
9 14 (2.27%) Public Cloud
10 13 (2.11%) iPad
10 13 (2.11%) Social Media
11 12 (1.94%) Client/Server
11 12 (1.94%) Clustering
11 12 (1.94%) Foreign Exchange (FX)
11 12 (1.94%) PKI
12 9 (1.46%) iPhone
13 8 (1.30%) Greenfield Project
14 7 (1.13%) Video Conferencing
15 6 (0.97%) Apple TV
16 4 (0.65%) Analytical Mindset
Operating Systems
1 296 (47.97%) Windows
2 152 (24.64%) Windows Server
3 85 (13.78%) Linux
4 73 (11.83%) Windows 10
5 51 (8.27%) Windows Server 2012
6 28 (4.54%) Windows Server 2016
7 27 (4.38%) Android
8 26 (4.21%) Windows Server 2019
9 23 (3.73%) AIX
9 23 (3.73%) Mac OS
10 18 (2.92%) Apple iOS
11 11 (1.78%) Ubuntu
12 8 (1.30%) Mac OS X
12 8 (1.30%) Unix
13 5 (0.81%) CentOS
13 5 (0.81%) SUSE
13 5 (0.81%) Windows 7
13 5 (0.81%) Windows Server 2008
14 3 (0.49%) Red Hat Enterprise Linux
15 2 (0.32%) Debian
Processes & Methodologies
1 138 (22.37%) Problem-Solving
2 123 (19.94%) Customer Service
3 122 (19.77%) ITIL
4 70 (11.35%) Infrastructure Engineering
5 45 (7.29%) Incident Management
6 37 (6.00%) Problem Management
7 35 (5.67%) Service Management
8 34 (5.51%) Agile
9 32 (5.19%) DevOps
10 31 (5.02%) ERP
11 29 (4.70%) Customer Requirements
12 28 (4.54%) Computer Science
13 26 (4.21%) Migration
14 25 (4.05%) OO
15 24 (3.89%) Mentoring
16 21 (3.40%) Cybersecurity
16 21 (3.40%) Service Delivery
17 20 (3.24%) Desktop Virtualisation
17 20 (3.24%) Fintech
18 19 (3.08%) Remote Monitoring and Management
Programming Languages
1 88 (14.26%) SQL
2 51 (8.27%) PowerShell
3 50 (8.10%) C#
4 34 (5.51%) VB
5 28 (4.54%) Java
6 27 (4.38%) Python
7 26 (4.21%) C++
8 23 (3.73%) C
9 12 (1.94%) ActionScript
9 12 (1.94%) Groovy
10 11 (1.78%) JavaScript
11 7 (1.13%) Bash
12 5 (0.81%) T-SQL
12 5 (0.81%) XPath
13 3 (0.49%) Apex Code
14 1 (0.16%) JCL
14 1 (0.16%) PHP
14 1 (0.16%) REXX
14 1 (0.16%) VB.NET
14 1 (0.16%) VBA
Qualifications
1 113 (18.31%) Degree
2 57 (9.24%) Microsoft Certification
3 31 (5.02%) Azure Certification
4 27 (4.38%) CCNA
4 27 (4.38%) Cisco Certification
5 17 (2.76%) Network+ Certification
6 13 (2.11%) Computer Science Degree
7 10 (1.62%) Security Cleared
8 9 (1.46%) MCSE
9 8 (1.30%) A+ Certification
9 8 (1.30%) ITIL Certification
10 7 (1.13%) AWS Certification
10 7 (1.13%) ITIL Foundation Certificate
10 7 (1.13%) MCP
10 7 (1.13%) SC Cleared
11 6 (0.97%) GCSC
12 5 (0.81%) Citrix Certification
12 5 (0.81%) VMware Certified Professional (VCP)
13 4 (0.65%) Master's Degree
13 4 (0.65%) MCITP
Quality Assurance & Compliance
1 55 (8.91%) SLA
2 12 (1.94%) Cyber Essentials
3 7 (1.13%) ISO/IEC 27001
4 3 (0.49%) Accessibility
4 3 (0.49%) GDPR
5 1 (0.16%) GxP
5 1 (0.16%) ISO 9001
5 1 (0.16%) QA
System Software
1 228 (36.95%) Active Directory
2 106 (17.18%) Hyper-V
3 101 (16.37%) VMware Infrastructure
4 35 (5.67%) VMware ESXi
5 24 (3.89%) vSphere
6 20 (3.24%) XenApp
7 18 (2.92%) Virtual Desktop
8 12 (1.94%) OpenSSH
9 8 (1.30%) XenDesktop
10 6 (0.97%) NFS
11 5 (0.81%) Terminal Services
12 3 (0.49%) Docker
12 3 (0.49%) Virtual Machines
13 1 (0.16%) DFS Replication
13 1 (0.16%) Job Entry Subsystem
13 1 (0.16%) Microcode
13 1 (0.16%) Time Sharing Option
13 1 (0.16%) VMware Server
Systems Management
1 99 (16.05%) Microsoft Intune
2 23 (3.73%) vCenter Server
3 22 (3.57%) SCCM
4 15 (2.43%) Terraform
5 13 (2.11%) Cisco CUCM
5 13 (2.11%) ServiceCenter
6 12 (1.94%) Ansible
6 12 (1.94%) IBM BigFix
6 12 (1.94%) PowerCLI
6 12 (1.94%) Progress Chef
7 5 (0.81%) Jamf Pro
7 5 (0.81%) Pingdom
8 3 (0.49%) NetBackup
9 2 (0.32%) Grafana
9 2 (0.32%) Microsoft Data Protection Manager
9 2 (0.32%) Prometheus
9 2 (0.32%) SCDPM
9 2 (0.32%) Single Sign-On
10 1 (0.16%) Active Directory Federation Services
10 1 (0.16%) QRadar
Vendors
1 280 (45.38%) Microsoft
2 140 (22.69%) VMware
3 64 (10.37%) Cisco
4 61 (9.89%) Citrix
5 39 (6.32%) HP
6 36 (5.83%) IBM
7 32 (5.19%) Meraki
8 31 (5.02%) Oracle
9 28 (4.54%) Apple
10 26 (4.21%) Veeam
11 21 (3.40%) Sophos
12 19 (3.08%) Google
13 14 (2.27%) Aruba
13 14 (2.27%) Fortinet
13 14 (2.27%) Palo Alto
14 12 (1.94%) ConnectWise
15 11 (1.78%) Barracuda Networks
16 10 (1.62%) Draytek
17 9 (1.46%) ESET
17 9 (1.46%) ServiceNow