Second Line Support Analyst
UK
The median Second Line Support Analyst salary in the UK is £33,000 per year according to job vacancies posted during the 6 months to 18 May 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 18 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 774 | 810 | 919 |
| Rank change year-on-year | +36 | +109 | -185 |
| Permanent jobs requiring a 2nd Line Support Analyst | 116 | 167 | 331 |
| As % of all permanent jobs advertised in the UK | 0.12% | 0.17% | 0.21% |
| As % of the Job Titles category | 0.12% | 0.18% | 0.21% |
| Number of salaries quoted | 102 | 154 | 292 |
| 10th Percentile | £26,500 | £26,250 | £23,025 |
| 25th Percentile | £29,250 | £27,875 | £25,500 |
| Median annual salary (50th Percentile) | £33,000 | £31,250 | £30,000 |
| Median % change year-on-year | +5.60% | +4.17% | +7.14% |
| 75th Percentile | £40,000 | £35,000 | £35,000 |
| 90th Percentile | £46,250 | £43,375 | £39,000 |
| UK excluding London median annual salary | £31,500 | £30,500 | £26,500 |
| % change year-on-year | +3.28% | +15.09% | -4.68% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 94,593 | 90,744 | 154,424 |
| % of permanent jobs with a recognized job title | 94.69% | 91.51% | 96.08% |
| Number of salaries quoted | 67,603 | 57,335 | 84,442 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,521 |
| Median annual salary (50th Percentile) | £52,500 | £60,000 | £60,000 |
| Median % change year-on-year | -12.50% | - | +9.09% |
| 75th Percentile | £71,000 | £80,000 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £95,000 |
| UK excluding London median annual salary | £50,000 | £53,000 | £50,000 |
| % change year-on-year | -5.66% | +6.00% | +5.26% |
2nd Line Support Analyst
Job Vacancy Trend
Job postings that featured 2nd Line Support Analyst in the job title as a proportion of all IT jobs advertised.
2nd Line Support Analyst
Salary Trend
3-month moving average salary quoted in jobs citing 2nd Line Support Analyst.
2nd Line Support Analyst
Salary Histogram
Salary distribution for jobs citing 2nd Line Support Analyst over the 6 months to 18 May 2024.
2nd Line Support Analyst
Top 14 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the UK over the 6 months to 18 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +39 | 102 | £34,500 | +9.52% | 20 |
| UK excluding London | -59 | 75 | £31,500 | +3.28% | 11 |
| London | +81 | 29 | £39,000 | +20.00% | 10 |
| Work from Home | +41 | 27 | £30,500 | -1.61% | 5 |
| North of England | +59 | 21 | £30,500 | -6.15% | 1 |
| South East | -16 | 18 | £30,750 | -0.81% | 4 |
| Midlands | -16 | 16 | £29,000 | +1.75% | 3 |
| South West | -23 | 12 | £43,000 | +43.33% | 1 |
| North West | +12 | 11 | £31,250 | -4.58% | 1 |
| Yorkshire | +85 | 10 | £30,500 | -6.15% | |
| West Midlands | +4 | 10 | £34,500 | +23.21% | 1 |
| East Midlands | -7 | 6 | £28,750 | -4.17% | 2 |
| East of England | -3 | 5 | £35,000 | +26.13% | 2 |
| Scotland | -64 | 3 | £40,000 | +29.03% |
2nd Line Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 18 May 2024, 2nd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 2nd Line Support Analyst in the job title.
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2nd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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