Technical Support
UK
The median Technical Support salary in the UK is £35,000 per year according to job vacancies posted during the 6 months to 9 June 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 9 Jun 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 236 | 496 | 609 |
| Rank change year-on-year | +260 | +113 | -13 |
| Permanent jobs requiring a Technical Support | 1,281 | 537 | 871 |
| As % of all permanent jobs advertised in the UK | 1.18% | 0.58% | 0.51% |
| As % of the Job Titles category | 1.25% | 0.63% | 0.53% |
| Number of salaries quoted | 1,056 | 262 | 508 |
| 10th Percentile | £24,000 | £26,020 | £19,750 |
| 25th Percentile | £28,000 | £29,401 | £24,750 |
| Median annual salary (50th Percentile) | £35,000 | £37,500 | £32,500 |
| Median % change year-on-year | -6.67% | +15.38% | +2.36% |
| 75th Percentile | £45,000 | £47,500 | £43,750 |
| 90th Percentile | £50,000 | £56,000 | £57,500 |
| UK excluding London median annual salary | £34,000 | £35,000 | £30,000 |
| % change year-on-year | -2.86% | +16.67% | +5.26% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 102,753 | 84,908 | 164,946 |
| % of permanent jobs with a recognized job title | 94.75% | 91.21% | 95.96% |
| Number of salaries quoted | 72,538 | 55,143 | 85,388 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,524 | £45,000 | £42,750 |
| Median annual salary (50th Percentile) | £52,500 | £60,000 | £60,000 |
| Median % change year-on-year | -12.50% | - | +9.09% |
| 75th Percentile | £70,000 | £80,000 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £95,000 |
| UK excluding London median annual salary | £50,000 | £53,500 | £50,296 |
| % change year-on-year | -6.54% | +6.37% | +5.89% |
Technical Support
Job Vacancy Trend
Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised.
Technical Support
Salary Trend
3-month moving average salary quoted in jobs citing Technical Support.
Technical Support
Salary Histogram
Salary distribution for jobs citing Technical Support over the 6 months to 9 June 2024.
Technical Support
Top 18 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the UK over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +256 | 1,166 | £35,000 | - | 207 |
| UK excluding London | +162 | 1,131 | £34,000 | -2.86% | 191 |
| North of England | +133 | 289 | £35,000 | +11.11% | 38 |
| South East | +109 | 266 | £33,500 | -18.79% | 54 |
| Midlands | +136 | 240 | £32,500 | +0.30% | 48 |
| Work from Home | +126 | 224 | £33,500 | -10.67% | 55 |
| North West | +113 | 170 | £35,000 | +16.92% | 15 |
| West Midlands | +87 | 143 | £35,000 | +12.17% | 34 |
| South West | +27 | 142 | £34,000 | -15.00% | 19 |
| London | +126 | 123 | £38,750 | -3.13% | 25 |
| East of England | +30 | 104 | £34,500 | +4.55% | 26 |
| East Midlands | - | 97 | £28,500 | - | 14 |
| Yorkshire | +58 | 92 | £32,500 | -27.78% | 13 |
| Scotland | -57 | 42 | £30,000 | -33.33% | 8 |
| Wales | +33 | 28 | £35,000 | -22.22% | 8 |
| North East | +10 | 27 | £34,500 | -25.41% | 10 |
| Northern Ireland | +21 | 12 | £34,500 | -13.75% | 1 |
| Isle of Man | - | 8 | £45,000 | - |
Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 9 June 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Technical Support in the job title.
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Technical Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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