Technical Support Jobs in the East of England

Technical Support
England > East of England

The median Technical Support salary in the East of England is £34,500 per year according to job vacancies posted during the 6 months to 9 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 Jun 2024
Same period 2023 Same period 2022
Rank 130 160 225
Rank change year-on-year +30 +65 -31
Permanent jobs requiring a Technical Support 104 56 70
As % of all permanent jobs advertised in the East of England 1.54% 1.19% 0.98%
As % of the Job Titles category 1.64% 1.43% 1.06%
Number of salaries quoted 76 27 28
10th Percentile £24,875 - £20,250
25th Percentile £26,250 £23,500 £22,563
Median annual salary (50th Percentile) £34,500 £33,000 £30,500
Median % change year-on-year +4.55% +8.20% +14.02%
75th Percentile £38,000 £38,750 £44,063
90th Percentile £52,500 £50,500 £52,125
England median annual salary £35,000 £35,000 £32,500
% change year-on-year - +7.69% -

All Permanent IT Job Vacancies
East of England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 6,346 3,910 6,627
% of permanent jobs with a recognized job title 94.06% 82.96% 93.08%
Number of salaries quoted 4,821 2,081 2,961
10th Percentile £26,000 £26,250 £27,500
25th Percentile £31,500 £36,250 £35,000
Median annual salary (50th Percentile) £47,500 £55,000 £50,000
Median % change year-on-year -13.64% +10.00% -
75th Percentile £62,500 £67,500 £65,000
90th Percentile £75,750 £80,000 £77,500
England median annual salary £52,500 £60,331 £60,000
% change year-on-year -12.98% +0.55% +9.09%

Technical Support
Job Vacancy Trend in the East of England

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Technical Support in the East of England

Technical Support
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing Technical Support in the East of England.

Salary trend for Technical Support in the East of England

Technical Support
Salary Histogram in the East of England

Salary distribution for jobs citing Technical Support in the East of England over the 6 months to 9 June 2024.

Salary histogram for Technical Support in the East of England

Technical Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the East of England region over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cambridgeshire +28 33 £38,000 +1.33% 7
Hertfordshire +6 33 £35,000 +6.06% 11
Norfolk - 17 £27,500 -
Essex +11 13 £34,500 +43.75% 3
Suffolk -7 7 £24,000 -60.00% 3
Bedfordshire - 1 £35,000 - 3
Technical Support
England

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the East of England

For the 6 months to 9 June 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Technical Support in the job title.

1 33 (31.73%) Windows
2 26 (25.00%) Social Skills
3 15 (14.42%) Windows Server
4 14 (13.46%) Customer Service
5 13 (12.50%) Analytical Skills
6 12 (11.54%) Active Directory
7 10 (9.62%) French Language
7 10 (9.62%) Security Cleared
7 10 (9.62%) Microsoft 365
7 10 (9.62%) LTE
7 10 (9.62%) 4G
7 10 (9.62%) Microsoft
7 10 (9.62%) 3G
7 10 (9.62%) HTML
7 10 (9.62%) Bluetooth
7 10 (9.62%) GPRS
7 10 (9.62%) GSM
8 9 (8.65%) Manufacturing
8 9 (8.65%) Mac OS
8 9 (8.65%) Azure
8 9 (8.65%) JIRA
9 8 (7.69%) Degree
9 8 (7.69%) AWS
10 7 (6.73%) SharePoint
10 7 (6.73%) Problem-Solving
10 7 (6.73%) Power Automate
11 6 (5.77%) Technical Leadership
11 6 (5.77%) Windows Server 2016
11 6 (5.77%) Windows Server 2019
11 6 (5.77%) Collaborative Culture

Technical Support Skill Set
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (6.73%) SharePoint
2 6 (5.77%) Confluence
Applications
1 3 (2.88%) Trello
2 2 (1.92%) Microsoft Excel
3 1 (0.96%) Microsoft Office
3 1 (0.96%) Microsoft PowerPoint
3 1 (0.96%) Spreadsheet
Cloud Services
1 10 (9.62%) Microsoft 365
2 9 (8.65%) Azure
3 8 (7.69%) AWS
4 7 (6.73%) Power Automate
5 5 (4.81%) GCP
5 5 (4.81%) Power Platform
6 1 (0.96%) IaaS
Communications & Networking
1 10 (9.62%) 3G
1 10 (9.62%) 4G
1 10 (9.62%) Bluetooth
1 10 (9.62%) GPRS
1 10 (9.62%) GSM
1 10 (9.62%) LTE
2 4 (3.85%) Internet
3 3 (2.88%) Ethernet
3 3 (2.88%) Firewall
3 3 (2.88%) HTTP
4 2 (1.92%) LAN
4 2 (1.92%) Network Security
4 2 (1.92%) WAN
5 1 (0.96%) Modbus
Database & Business Intelligence
1 5 (4.81%) Power BI
2 4 (3.85%) BusinessObjects
2 4 (3.85%) QlikView
2 4 (3.85%) Relational Database
3 3 (2.88%) GIS
Development Applications
1 9 (8.65%) JIRA
General
1 26 (25.00%) Social Skills
2 13 (12.50%) Analytical Skills
3 10 (9.62%) French Language
4 9 (8.65%) Manufacturing
5 6 (5.77%) Italian Language
6 4 (3.85%) Danish Language
6 4 (3.85%) German Language
6 4 (3.85%) Spanish Language
6 4 (3.85%) Telecoms
7 3 (2.88%) Public Sector
8 1 (0.96%) Health Technology
8 1 (0.96%) Legal
8 1 (0.96%) Retail
Libraries, Frameworks & Software Standards
1 10 (9.62%) HTML
2 6 (5.77%) CSS
3 3 (2.88%) JSON
3 3 (2.88%) Lightning Web Components
3 3 (2.88%) REST
Miscellaneous
1 5 (4.81%) Onboarding
2 3 (2.88%) ASTM
2 3 (2.88%) Driving Licence
3 2 (1.92%) Life Science
4 1 (0.96%) Analytical Mindset
4 1 (0.96%) NHS
Operating Systems
1 33 (31.73%) Windows
2 15 (14.42%) Windows Server
3 9 (8.65%) Mac OS
4 6 (5.77%) Windows 10
4 6 (5.77%) Windows Server 2016
4 6 (5.77%) Windows Server 2019
5 5 (4.81%) Android
5 5 (4.81%) Linux
Processes & Methodologies
1 14 (13.46%) Customer Service
2 7 (6.73%) Problem-Solving
3 6 (5.77%) Collaborative Culture
3 6 (5.77%) Process Improvement
3 6 (5.77%) Technical Leadership
4 5 (4.81%) Business Intelligence
4 5 (4.81%) CRM
5 4 (3.85%) Chemistry
5 4 (3.85%) Computer Science
5 4 (3.85%) Presales
5 4 (3.85%) Ticket Management
6 3 (2.88%) Acceptance Criteria
6 3 (2.88%) Code Quality
6 3 (2.88%) Customer Requirements
6 3 (2.88%) Data Analysis
6 3 (2.88%) Digital Transformation Programme
6 3 (2.88%) Document Management
6 3 (2.88%) Proactive Maintenance
6 3 (2.88%) Software Testing
6 3 (2.88%) Web Development
Programming Languages
1 3 (2.88%) Apex Code
1 3 (2.88%) JavaScript
Qualifications
1 10 (9.62%) Security Cleared
2 8 (7.69%) Degree
3 1 (0.96%) CCNA
3 1 (0.96%) Cisco Certification
3 1 (0.96%) CISSP
3 1 (0.96%) Microsoft Certification
Quality Assurance & Compliance
1 3 (2.88%) Accessibility
2 2 (1.92%) QA
3 1 (0.96%) SLA
System Software
1 12 (11.54%) Active Directory
2 6 (5.77%) vSphere
3 4 (3.85%) Hyper-V
4 1 (0.96%) Firmware
Systems Management
1 1 (0.96%) Autotask
Vendors
1 10 (9.62%) Microsoft
2 6 (5.77%) Commvault
2 6 (5.77%) VMware
3 4 (3.85%) Cognos
4 3 (2.88%) Salesforce
5 2 (1.92%) Citrix
5 2 (1.92%) Cyberscience
5 2 (1.92%) Facebook
6 1 (0.96%) WatchGuard