Technical Support Jobs in London

Technical Support
England > London

The median Technical Support salary in London is £38,750 per year according to job vacancies posted during the 6 months to 9 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 Jun 2024
Same period 2023 Same period 2022
Rank 407 533 736
Rank change year-on-year +126 +203 -178
Permanent jobs requiring a Technical Support 123 63 181
As % of all permanent jobs advertised in London 0.50% 0.20% 0.24%
As % of the Job Titles category 0.53% 0.21% 0.25%
Number of salaries quoted 112 56 123
10th Percentile £26,875 £31,250 £26,250
25th Percentile £29,875 £32,375 £31,625
Median annual salary (50th Percentile) £38,750 £40,000 £38,500
Median % change year-on-year -3.13% +3.90% -9.41%
75th Percentile £55,000 £50,000 £55,000
90th Percentile £55,745 £63,125 £71,000
England median annual salary £35,000 £35,000 £32,500
% change year-on-year - +7.69% -

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 23,153 29,839 71,327
% of permanent jobs with a recognized job title 94.46% 94.99% 96.18%
Number of salaries quoted 17,040 22,415 34,936
10th Percentile £37,500 £41,578 £41,250
25th Percentile £50,000 £54,750 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £52,500 £60,331 £60,000
% change year-on-year -12.98% +0.55% +9.09%

Technical Support
Job Vacancy Trend in London

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Technical Support in London

Technical Support
Salary Trend in London

3-month moving average salary quoted in jobs citing Technical Support in London.

Salary trend for Technical Support in London

Technical Support
Salary Histogram in London

Salary distribution for jobs citing Technical Support in London over the 6 months to 9 June 2024.

Salary histogram for Technical Support in London

Technical Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the London region over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West London 0 12 £30,475 -32.28% 6
Central London +41 11 £42,500 +21.43% 2
North London - 8 £42,500 - 1
South London -6 2 £31,250 -8.09% 5
Technical Support
England

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 9 June 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Technical Support in the job title.

1 36 (29.27%) SQL
2 32 (26.02%) Customer Service
3 31 (25.20%) Social Skills
4 27 (21.95%) Active Directory
5 24 (19.51%) Finance
6 23 (18.70%) Windows
6 23 (18.70%) Degree
7 22 (17.89%) Microsoft
8 21 (17.07%) CRM
8 21 (17.07%) ITIL
9 20 (16.26%) German Language
10 18 (14.63%) Dynamics CRM
10 18 (14.63%) French Language
11 17 (13.82%) Problem-Solving
12 14 (11.38%) Driving Licence
12 14 (11.38%) PL/SQL
12 14 (11.38%) Change Management
12 14 (11.38%) Banking
13 13 (10.57%) T-SQL
13 13 (10.57%) SQL Server
13 13 (10.57%) ETL
13 13 (10.57%) Requirements Analysis
13 13 (10.57%) SQL Server Integration Services
14 12 (9.76%) FIX Protocol
14 12 (9.76%) Linux
14 12 (9.76%) Front Office
15 11 (8.94%) Management Information System
16 10 (8.13%) Root Cause Analysis
16 10 (8.13%) Incident Management
17 9 (7.32%) Microsoft 365

Technical Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (5.69%) Microsoft Exchange
2 6 (4.88%) SharePoint
3 1 (0.81%) CMS
3 1 (0.81%) SharePoint 2013
3 1 (0.81%) Skype for Business
Applications
1 2 (1.63%) Microsoft Excel
1 2 (1.63%) Microsoft Office
Business Applications
1 18 (14.63%) Dynamics CRM
2 9 (7.32%) NEC Housing
3 1 (0.81%) Bloomberg AIM
3 1 (0.81%) Oracle Receivables
Cloud Services
1 9 (7.32%) Microsoft 365
2 6 (4.88%) Dynamics 365
3 5 (4.07%) OneDrive
4 4 (3.25%) AWS
5 3 (2.44%) Azure
6 2 (1.63%) Azure Monitor
6 2 (1.63%) Oracle CX
6 2 (1.63%) Power Platform
6 2 (1.63%) Snowflake
7 1 (0.81%) Entra ID
7 1 (0.81%) Mimecast
7 1 (0.81%) WhatsApp
Communications & Networking
1 9 (7.32%) Wireless
2 6 (4.88%) Internet
3 5 (4.07%) Intranet
4 4 (3.25%) LAN
4 4 (3.25%) VoIP
4 4 (3.25%) WAN
4 4 (3.25%) Wi-Fi
5 3 (2.44%) BGP
5 3 (2.44%) IGMP
5 3 (2.44%) IPv6
5 3 (2.44%) Multicast
5 3 (2.44%) OSPF
5 3 (2.44%) RIP
5 3 (2.44%) SNMP
5 3 (2.44%) VLAN
5 3 (2.44%) VRRP
6 2 (1.63%) DNS
6 2 (1.63%) TCP/IP
6 2 (1.63%) VPN
7 1 (0.81%) Firewall
Database & Business Intelligence
1 13 (10.57%) SQL Server
1 13 (10.57%) SQL Server Integration Services
2 2 (1.63%) MySQL
2 2 (1.63%) Power BI
2 2 (1.63%) RDBMS
2 2 (1.63%) Relational Database
Development Applications
1 1 (0.81%) PowerBuilder
General
1 31 (25.20%) Social Skills
2 24 (19.51%) Finance
3 20 (16.26%) German Language
4 18 (14.63%) French Language
5 14 (11.38%) Banking
6 12 (9.76%) Front Office
7 6 (4.88%) Analytical Skills
7 6 (4.88%) Marketing
8 5 (4.07%) Retail
9 3 (2.44%) Aviation
9 3 (2.44%) Law
10 2 (1.63%) Greek Language
10 2 (1.63%) Hungarian Language
10 2 (1.63%) Italian Language
10 2 (1.63%) Japanese Language
10 2 (1.63%) Latvian Language
10 2 (1.63%) Legal
10 2 (1.63%) Lithuanian Language
10 2 (1.63%) Polish Language
10 2 (1.63%) Portuguese Language
Libraries, Frameworks & Software Standards
1 12 (9.76%) FIX Protocol
2 3 (2.44%) CSS
3 2 (1.63%) XML
4 1 (0.81%) .NET
4 1 (0.81%) OLE
4 1 (0.81%) Web Services
Miscellaneous
1 14 (11.38%) Driving Licence
2 11 (8.94%) Management Information System
3 7 (5.69%) Housing Association
4 6 (4.88%) Social Media
5 5 (4.07%) Onboarding
6 4 (3.25%) CCTV
6 4 (3.25%) EPoS
7 3 (2.44%) Smart City
8 2 (1.63%) Robotics
9 1 (0.81%) ASIC
9 1 (0.81%) Blackberry
9 1 (0.81%) Fixed Income
9 1 (0.81%) Video Conferencing
Operating Systems
1 23 (18.70%) Windows
2 12 (9.76%) Linux
3 6 (4.88%) Android
3 6 (4.88%) Apple iOS
4 3 (2.44%) Windows 10
5 2 (1.63%) Mac OS
6 1 (0.81%) Windows 7
6 1 (0.81%) Windows Server
6 1 (0.81%) Windows Server 2016
6 1 (0.81%) Windows Server 2019
Processes & Methodologies
1 32 (26.02%) Customer Service
2 21 (17.07%) CRM
2 21 (17.07%) ITIL
3 17 (13.82%) Problem-Solving
4 14 (11.38%) Change Management
5 13 (10.57%) ETL
5 13 (10.57%) Requirements Analysis
6 10 (8.13%) Incident Management
6 10 (8.13%) Root Cause Analysis
7 7 (5.69%) Change Advisory Board
7 7 (5.69%) Data Security
7 7 (5.69%) Knowledge Transfer
7 7 (5.69%) Risk Register
7 7 (5.69%) Task Automation
8 6 (4.88%) Customer Experience
8 6 (4.88%) Disaster Recovery
8 6 (4.88%) PRINCE2
9 5 (4.07%) Data Analysis
9 5 (4.07%) Mentoring
9 5 (4.07%) Requirements Gathering
Programming Languages
1 36 (29.27%) SQL
2 14 (11.38%) PL/SQL
3 13 (10.57%) T-SQL
4 2 (1.63%) C++
4 2 (1.63%) Java
5 1 (0.81%) C#
5 1 (0.81%) VB.NET
Qualifications
1 23 (18.70%) Degree
2 6 (4.88%) PRINCE2 Practitioner
3 3 (2.44%) MCT
4 2 (1.63%) A+ Certification
4 2 (1.63%) Computer Science Degree
4 2 (1.63%) MCP
4 2 (1.63%) Microsoft Certification
5 1 (0.81%) ITIL Foundation Certificate
5 1 (0.81%) Master's Degree
5 1 (0.81%) MBA
Quality Assurance & Compliance
1 3 (2.44%) QA
2 1 (0.81%) EMIR
2 1 (0.81%) GDPR
2 1 (0.81%) MiFID
2 1 (0.81%) SLA
System Software
1 27 (21.95%) Active Directory
2 1 (0.81%) Hyper-V
2 1 (0.81%) Virtual Desktop
2 1 (0.81%) VMware Infrastructure
Systems Management
1 6 (4.88%) Microsoft Intune
2 1 (0.81%) Backup Exec
2 1 (0.81%) SCCM
Vendors
1 22 (17.89%) Microsoft
2 9 (7.32%) NEC
3 6 (4.88%) Cisco
4 3 (2.44%) HP
4 3 (2.44%) Oracle
5 2 (1.63%) Alteryx
5 2 (1.63%) Citrix
5 2 (1.63%) MuleSoft
5 2 (1.63%) Polycom
6 1 (0.81%) Apple
6 1 (0.81%) Bloomberg
6 1 (0.81%) BroadSoft
6 1 (0.81%) CheckPoint
6 1 (0.81%) Juniper
6 1 (0.81%) Palo Alto
6 1 (0.81%) Salesforce
6 1 (0.81%) Veritas
6 1 (0.81%) VMware