IT Services Manager Jobs

IT Service Manager
UK

The median IT Service Manager salary in the UK is £55,000 per year according to job vacancies posted during the 6 months to 9 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 Jun 2024
Same period 2023 Same period 2022
Rank 655 703 934
Rank change year-on-year +48 +231 -187
Permanent jobs requiring an IT Services Manager 274 245 358
As % of all permanent jobs advertised in the UK 0.25% 0.26% 0.21%
As % of the Job Titles category 0.27% 0.29% 0.22%
Number of salaries quoted 234 199 324
10th Percentile £32,750 £37,700 £38,258
25th Percentile £40,988 £42,625 £46,250
Median annual salary (50th Percentile) £55,000 £55,000 £60,000
Median % change year-on-year - -8.33% +9.09%
75th Percentile £68,750 £67,500 £70,000
90th Percentile £80,000 £78,579 £80,000
UK excluding London median annual salary £50,000 £52,500 £52,500
% change year-on-year -4.76% - +10.53%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 102,753 84,908 164,946
% of permanent jobs with a recognized job title 94.75% 91.21% 95.96%
Number of salaries quoted 72,538 55,143 85,388
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,524 £45,000 £42,750
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £70,000 £80,000 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,500 £50,296
% change year-on-year -6.54% +6.37% +5.89%

IT Services Manager
Job Vacancy Trend

Job postings that featured IT Services Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Services Manager in the UK

IT Services Manager
Salary Trend

3-month moving average salary quoted in jobs citing IT Services Manager.

Salary trend for IT Services Manager in the UK

IT Services Manager
Salary Histogram

Salary distribution for jobs citing IT Services Manager over the 6 months to 9 June 2024.

Salary histogram for IT Services Manager in the UK

IT Services Manager
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Services Manager within the UK over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +37 242 £55,000 -0.87% 27
UK excluding London -30 194 £50,000 -4.76% 21
Work from Home +94 138 £55,000 -15.38% 12
North of England +42 81 £45,000 -10.00% 8
London +48 65 £70,000 +7.69% 7
North West +12 44 £41,774 +4.44% 4
Yorkshire +56 31 £50,000 - 3
Midlands -21 29 £56,500 +32.94% 5
South East -23 25 £45,000 -26.53% 4
East of England +4 23 £56,250 +9.76%
West Midlands +1 20 £60,000 +41.17% 3
South West -30 17 £52,500 -4.55% 3
Scotland -56 14 £80,000 +45.45% 1
East Midlands -34 9 £35,000 -15.98% 2
Wales +18 6 £30,000 -40.21%
North East -10 6 £40,887 -18.23% 1

IT Services Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 9 June 2024, IT Services Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring IT Services Manager in the job title.

1 133 (48.54%) ITIL
2 105 (38.32%) Service Delivery
3 99 (36.13%) Service Management
4 88 (32.12%) ITSM
5 71 (25.91%) Social Skills
6 54 (19.71%) Microsoft
7 53 (19.34%) Finance
8 52 (18.98%) Microsoft 365
9 40 (14.60%) SLA
10 35 (12.77%) Mentoring
11 33 (12.04%) Azure
12 31 (11.31%) Problem Management
13 30 (10.95%) Continuous Improvement
14 29 (10.58%) Project Management
15 28 (10.22%) Coaching
15 28 (10.22%) Cybersecurity
16 27 (9.85%) Problem-Solving
17 26 (9.49%) ITIL Certification
18 24 (8.76%) Change Management
19 22 (8.03%) Customer Service
20 21 (7.66%) Windows
21 20 (7.30%) Stakeholder Management
21 20 (7.30%) ServiceNow
21 20 (7.30%) Line Management
21 20 (7.30%) Security Cleared
22 19 (6.93%) Analytical Skills
22 19 (6.93%) Incident Management
22 19 (6.93%) ISO/IEC 27001
22 19 (6.93%) Decision-Making
23 18 (6.57%) Degree

IT Services Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (1.46%) Microsoft Exchange
1 4 (1.46%) SharePoint
2 2 (0.73%) Confluence
Applications
1 12 (4.38%) Microsoft Office
2 8 (2.92%) Microsoft Excel
Business Applications
1 7 (2.55%) Dynamics CRM
2 4 (1.46%) SAP ERP
3 1 (0.36%) Remedy ITSM
Cloud Services
1 52 (18.98%) Microsoft 365
2 33 (12.04%) Azure
3 10 (3.65%) Cloud Computing
3 10 (3.65%) Power Platform
4 6 (2.19%) SaaS
5 4 (1.46%) Entra ID
6 2 (0.73%) AWS
6 2 (0.73%) Azure Cosmos DB
7 1 (0.36%) Dynamics 365
7 1 (0.36%) Google Workspace
7 1 (0.36%) OneDrive
Communications & Networking
1 8 (2.92%) WAN
2 7 (2.55%) Firewall
3 4 (1.46%) Remote Desktop
3 4 (1.46%) Wi-Fi
4 2 (0.73%) Internet
4 2 (0.73%) SD-WAN
4 2 (0.73%) Unified Communications
4 2 (0.73%) VoIP
4 2 (0.73%) VPLS
4 2 (0.73%) Wireless
5 1 (0.36%) LAN
5 1 (0.36%) NAS
5 1 (0.36%) Network Security
Database & Business Intelligence
1 14 (5.11%) SQL Server
2 10 (3.65%) Power BI
3 6 (2.19%) SAP HANA
4 2 (0.73%) Data Warehouse
Development Applications
1 4 (1.46%) JIRA
General
1 71 (25.91%) Social Skills
2 53 (19.34%) Finance
3 19 (6.93%) Analytical Skills
4 17 (6.20%) Influencing Skills
4 17 (6.20%) Presentation Skills
5 16 (5.84%) Public Sector
5 16 (5.84%) Retail
6 12 (4.38%) Banking
6 12 (4.38%) Legal
6 12 (4.38%) Telecoms
7 9 (3.28%) Inclusion and Diversity
7 9 (3.28%) Law
7 9 (3.28%) Manufacturing
7 9 (3.28%) Pharmaceutical
8 6 (2.19%) Marketing
8 6 (2.19%) Organisational Skills
9 5 (1.82%) Advertising
10 4 (1.46%) Agriculture
10 4 (1.46%) Military
11 3 (1.09%) Private Banking
Libraries, Frameworks & Software Standards
1 2 (0.73%) .NET
Miscellaneous
1 9 (3.28%) Self-Motivation
2 6 (2.19%) Data Centre
3 5 (1.82%) FMCG
4 4 (1.46%) Cloud Native
4 4 (1.46%) Onboarding
5 3 (1.09%) Management Information System
5 3 (1.09%) PMI
5 3 (1.09%) Product Ownership
5 3 (1.09%) Team-Oriented Environment
6 2 (0.73%) Client/Server
6 2 (0.73%) Reinsurance
7 1 (0.36%) Analytical Mindset
7 1 (0.36%) CMDB
7 1 (0.36%) Driving Licence
7 1 (0.36%) Replication
Operating Systems
1 21 (7.66%) Windows
2 3 (1.09%) Mac OS
3 2 (0.73%) Linux
4 1 (0.36%) Windows Server
Processes & Methodologies
1 133 (48.54%) ITIL
2 105 (38.32%) Service Delivery
3 99 (36.13%) Service Management
4 88 (32.12%) ITSM
5 35 (12.77%) Mentoring
6 31 (11.31%) Problem Management
7 30 (10.95%) Continuous Improvement
8 29 (10.58%) Project Management
9 28 (10.22%) Coaching
9 28 (10.22%) Cybersecurity
10 27 (9.85%) Problem-Solving
11 24 (8.76%) Change Management
12 22 (8.03%) Customer Service
13 20 (7.30%) Line Management
13 20 (7.30%) Stakeholder Management
14 19 (6.93%) Decision-Making
14 19 (6.93%) Incident Management
15 17 (6.20%) Business Development
15 17 (6.20%) DevOps
16 16 (5.84%) Stakeholder Engagement
Programming Languages
1 4 (1.46%) PowerShell
2 2 (0.73%) Java
3 1 (0.36%) SQL
Qualifications
1 26 (9.49%) ITIL Certification
2 20 (7.30%) Security Cleared
3 18 (6.57%) Degree
4 12 (4.38%) CCNA
4 12 (4.38%) Cisco Certification
5 10 (3.65%) CCNP
6 9 (3.28%) Azure Certification
6 9 (3.28%) SC Cleared
7 7 (2.55%) Microsoft Certification
8 6 (2.19%) A+ Certification
9 5 (1.82%) MCP
10 3 (1.09%) PMI Certification
10 3 (1.09%) PMP
11 2 (0.73%) BC Cleared
12 1 (0.36%) Computer Science Degree
12 1 (0.36%) DBS Check
12 1 (0.36%) DV Cleared
12 1 (0.36%) ITIL Foundation Certificate
12 1 (0.36%) JNCIA
12 1 (0.36%) MCITP
Quality Assurance & Compliance
1 40 (14.60%) SLA
2 19 (6.93%) ISO/IEC 27001
3 13 (4.74%) Accessibility
3 13 (4.74%) Cyber Essentials
4 9 (3.28%) GDPR
5 5 (1.82%) Data Quality
5 5 (1.82%) ISO 22301
6 4 (1.46%) PMO
7 3 (1.09%) NIST
8 2 (0.73%) Cyber Essentials PLUS
8 2 (0.73%) QA
9 1 (0.36%) ISO 9001
9 1 (0.36%) ISO/IEC 20000
9 1 (0.36%) NIST 800
9 1 (0.36%) PCI DSS
9 1 (0.36%) SOC 2
System Software
1 11 (4.01%) IAG
2 10 (3.65%) Active Directory
3 2 (0.73%) VMware Infrastructure
3 2 (0.73%) VMware Workstation
4 1 (0.36%) Hyper-V
Systems Management
1 11 (4.01%) Microsoft Intune
2 2 (0.73%) Terraform
3 1 (0.36%) Jamf Pro
Vendors
1 54 (19.71%) Microsoft
2 20 (7.30%) ServiceNow
3 11 (4.01%) Cisco
4 10 (3.65%) SAP
5 9 (3.28%) Fortinet
6 5 (1.82%) Apple
6 5 (1.82%) Google
7 4 (1.46%) Citrix
8 3 (1.09%) VMware
9 2 (0.73%) HubSpot
10 1 (0.36%) Genesys
10 1 (0.36%) iManage
10 1 (0.36%) Meraki
10 1 (0.36%) Remedy
10 1 (0.36%) SolarWinds