Incident Manager Jobs

Incident Manager
UK

The median Incident Manager salary in the UK is £52,084 per year according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 807 879 1136
Rank change year-on-year +72 +257 -270
Permanent jobs requiring an Incident Manager 100 68 125
As % of all permanent jobs advertised in the UK 0.095% 0.072% 0.074%
As % of the Job Titles category 0.10% 0.079% 0.077%
Number of salaries quoted 76 53 90
10th Percentile £39,221 £37,353 £37,000
25th Percentile £50,938 £41,250 £45,688
Median annual salary (50th Percentile) £52,084 £50,000 £55,000
Median % change year-on-year +4.17% -9.09% -
75th Percentile £63,750 £57,500 £62,500
90th Percentile £72,500 £84,750 £77,500
UK excluding London median annual salary £52,084 £42,500 £50,000
% change year-on-year +22.55% -15.00% -0.07%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 99,552 86,380 162,088
% of permanent jobs with a recognized job title 94.85% 91.27% 96.05%
Number of salaries quoted 70,786 55,655 84,889
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,625
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £70,000 £80,000 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,500 £50,244
% change year-on-year -6.54% +6.48% +5.78%

Incident Manager
Job Vacancy Trend

Job postings that featured Incident Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Incident Manager in the UK

Incident Manager
Salary Trend

3-month moving average salary quoted in jobs citing Incident Manager.

Salary trend for Incident Manager in the UK

Incident Manager
Salary Histogram

Salary distribution for jobs citing Incident Manager over the 6 months to 1 June 2024.

Salary histogram for Incident Manager in the UK

Incident Manager
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Manager within the UK over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +65 90 £52,084 +1.63% 18
UK excluding London -5 74 £52,084 +22.55% 8
North of England +67 44 £52,084 +30.21%
North West +20 27 £52,084 +37.31%
London +120 25 £85,000 +13.33% 11
Work from Home +25 15 £57,500 +9.52% 9
South West -16 15 £62,500 +25.00% 1
Yorkshire +70 13 £55,000 +37.50%
Midlands -6 10 £57,500 +79.69% 3
North East -3 8 £40,849 -9.22%
West Midlands -9 8 £57,500 +79.69% 2
Scotland -63 5 £57,500 +98.28% 2
South East -28 4 £57,500 +9.52% 1
Isle of Man - 4 - -
East Midlands - 2 £64,500 - 1

Incident Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 1 June 2024, Incident Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Incident Manager in the job title.

1 76 (76.00%) Incident Management
2 49 (49.00%) ITIL
3 43 (43.00%) Social Skills
4 36 (36.00%) Cybersecurity
5 35 (35.00%) Incident Response
6 30 (30.00%) Root Cause Analysis
6 30 (30.00%) Degree
7 26 (26.00%) Problem Management
7 26 (26.00%) Management Information System
8 25 (25.00%) Information Security
9 23 (23.00%) ITSM
9 23 (23.00%) Military
9 23 (23.00%) CISM
9 23 (23.00%) CISSP
9 23 (23.00%) Vulnerability Management
9 23 (23.00%) Major Incident Management
10 22 (22.00%) Service Management
11 16 (16.00%) Problem-Solving
12 13 (13.00%) Finance
13 12 (12.00%) Analytical Skills
14 11 (11.00%) ITIL Foundation Certificate
14 11 (11.00%) ServiceNow
14 11 (11.00%) Microsoft
14 11 (11.00%) SLA
15 10 (10.00%) ITIL Certification
15 10 (10.00%) Time Management
16 9 (9.00%) Digital Forensics
16 9 (9.00%) Customer Experience
16 9 (9.00%) Service Delivery
17 8 (8.00%) Change Management

Incident Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (4.00%) Microsoft Exchange
2 2 (2.00%) Confluence
Applications
1 8 (8.00%) Microsoft Office
2 4 (4.00%) Microsoft Excel
2 4 (4.00%) Microsoft PowerPoint
Business Applications
1 4 (4.00%) Remedy ITSM
Cloud Services
1 8 (8.00%) Microsoft 365
2 3 (3.00%) Azure
2 3 (3.00%) Entra ID
Communications & Networking
1 5 (5.00%) LAN
1 5 (5.00%) SD-WAN
1 5 (5.00%) WAN
1 5 (5.00%) Wireless
2 4 (4.00%) SAN
2 4 (4.00%) Skype
Development Applications
1 2 (2.00%) JIRA
General
1 43 (43.00%) Social Skills
2 23 (23.00%) Military
3 13 (13.00%) Finance
4 12 (12.00%) Analytical Skills
5 7 (7.00%) Presentation Skills
6 5 (5.00%) Banking
6 5 (5.00%) Legal
7 4 (4.00%) Organisational Skills
7 4 (4.00%) Public Sector
8 3 (3.00%) Inclusion and Diversity
8 3 (3.00%) Law
9 2 (2.00%) Advertising
9 2 (2.00%) Telecoms
Miscellaneous
1 26 (26.00%) Management Information System
2 3 (3.00%) Cyber Defence
2 3 (3.00%) Cyberattack
3 2 (2.00%) Cyber Threat
4 1 (1.00%) Data Centre
4 1 (1.00%) Self-Motivation
Operating Systems
1 4 (4.00%) Windows
Processes & Methodologies
1 76 (76.00%) Incident Management
2 49 (49.00%) ITIL
3 36 (36.00%) Cybersecurity
4 35 (35.00%) Incident Response
5 30 (30.00%) Root Cause Analysis
6 26 (26.00%) Problem Management
7 25 (25.00%) Information Security
8 23 (23.00%) ITSM
8 23 (23.00%) Major Incident Management
8 23 (23.00%) Vulnerability Management
9 22 (22.00%) Service Management
10 16 (16.00%) Problem-Solving
11 10 (10.00%) Time Management
12 9 (9.00%) Customer Experience
12 9 (9.00%) Digital Forensics
12 9 (9.00%) Service Delivery
13 8 (8.00%) Change Management
13 8 (8.00%) Matrix Management
13 8 (8.00%) Process Improvement
14 5 (5.00%) Continuous Improvement
Qualifications
1 30 (30.00%) Degree
2 23 (23.00%) CISM
2 23 (23.00%) CISSP
3 11 (11.00%) ITIL Foundation Certificate
4 10 (10.00%) ITIL Certification
5 5 (5.00%) SC Cleared
5 5 (5.00%) Security Cleared
6 2 (2.00%) CCNA
6 2 (2.00%) Cisco Certification
6 2 (2.00%) Computer Science Degree
Quality Assurance & Compliance
1 11 (11.00%) SLA
System Software
1 7 (7.00%) Active Directory
Vendors
1 11 (11.00%) Microsoft
1 11 (11.00%) ServiceNow
2 4 (4.00%) BMC
2 4 (4.00%) Remedy
3 2 (2.00%) Cisco
3 2 (2.00%) Citrix
3 2 (2.00%) Juniper
3 2 (2.00%) Palo Alto