ITIL Jobs in the West Midlands

ITIL (Information Technology Infrastructure Library)
England > West Midlands

The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 18 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
18 May 2024
Same period 2023 Same period 2022
Rank 35 26 26
Rank change year-on-year -9 0 -2
Permanent jobs citing ITIL 383 524 622
As % of all permanent jobs advertised in the West Midlands 5.13% 8.38% 8.43%
As % of the Processes & Methodologies category 6.22% 8.66% 8.82%
Number of salaries quoted 289 421 477
10th Percentile £25,750 £31,000 £28,100
25th Percentile £35,920 £36,250 £36,250
Median annual salary (50th Percentile) £47,500 £47,500 £45,000
Median % change year-on-year - +5.56% +5.88%
75th Percentile £62,200 £60,000 £56,000
90th Percentile £72,500 £71,000 £67,500
England median annual salary £48,000 £47,500 £47,676
% change year-on-year +1.05% -0.37% +5.23%

All Process and Methodology Skills
West Midlands

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 6,157 6,052 7,053
As % of all permanent jobs advertised in the West Midlands 82.42% 96.80% 95.61%
Number of salaries quoted 4,566 3,147 4,742
10th Percentile £26,250 £30,500 £31,250
25th Percentile £35,713 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +5.26%
75th Percentile £64,375 £67,500 £65,000
90th Percentile £77,500 £78,750 £78,750
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

ITIL
Job Vacancy Trend in the West Midlands

Job postings citing ITIL as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for ITIL in the West Midlands

ITIL
Salary Trend in the West Midlands

3-month moving average salary quoted in jobs citing ITIL in the West Midlands.

Salary trend for ITIL in the West Midlands

ITIL
Salary Histogram in the West Midlands

Salary distribution for jobs citing ITIL in the West Midlands over the 6 months to 18 May 2024.

Salary histogram for ITIL in the West Midlands

ITIL
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the West Midlands region over the 6 months to 18 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Birmingham -21 144 £52,500 +11.70% 36
Staffordshire -22 55 £40,000 - 19
Warwickshire +26 46 £55,000 +4.76% 18
Coventry +16 24 £42,500 +10.39% 6
Wolverhampton +12 18 £50,000 -7.41% 2
Solihull -7 11 £55,000 +53.85% 4
Wednesbury +8 9 £30,000 -14.29%
Shropshire -8 9 £37,500 -53.13% 1
Worcestershire -33 9 £30,581 -32.04% 2
Walsall - 7 £45,000 - 1
Dudley - 3 - -
Halesowen - 1 £38,000 -
Smethwick - 1 £42,500 -
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (8.09%) Microsoft Exchange
2 27 (7.05%) SharePoint
3 6 (1.57%) Apache
3 6 (1.57%) Confluence
3 6 (1.57%) IIS
4 5 (1.31%) WebSphere
5 3 (0.78%) IBM Notes
6 2 (0.52%) BizTalk Server
6 2 (0.52%) CMS
Applications
1 36 (9.40%) Microsoft Office
2 18 (4.70%) Microsoft Excel
Business Applications
1 7 (1.83%) NEC Housing
2 5 (1.31%) Dynamics CRM
3 2 (0.52%) Dynamics NAV
3 2 (0.52%) Oracle EBS
3 2 (0.52%) SAP Business One
4 1 (0.26%) Remedy ITSM
Cloud Services
1 119 (31.07%) Microsoft 365
2 98 (25.59%) Azure
3 38 (9.92%) Entra ID
4 29 (7.57%) AWS
5 22 (5.74%) Power Platform
6 13 (3.39%) SaaS
7 12 (3.13%) Cloud Computing
8 6 (1.57%) Dynamics 365
8 6 (1.57%) IaaS
9 5 (1.31%) OneDrive
10 4 (1.04%) Power Automate
11 3 (0.78%) Google Workspace
12 2 (0.52%) PaaS
12 2 (0.52%) PowerApps
13 1 (0.26%) Azure Data Factory
13 1 (0.26%) Azure DevOps
13 1 (0.26%) Azure ExpressRoute
13 1 (0.26%) GCP
13 1 (0.26%) Snowflake
13 1 (0.26%) WhatsApp
Communications & Networking
1 40 (10.44%) Firewall
2 29 (7.57%) DNS
3 28 (7.31%) DHCP
4 23 (6.01%) Network Security
5 22 (5.74%) Wireless
6 20 (5.22%) SAN
7 18 (4.70%) SD-WAN
8 17 (4.44%) WAN
9 16 (4.18%) Intranet
10 12 (3.13%) VoIP
11 11 (2.87%) LAN
11 11 (2.87%) SNMP
11 11 (2.87%) TCP/IP
11 11 (2.87%) Wi-Fi
12 7 (1.83%) FTP
12 7 (1.83%) HTTP
12 7 (1.83%) SMTP
12 7 (1.83%) SSH
12 7 (1.83%) SSL
12 7 (1.83%) Telnet
Database & Business Intelligence
1 24 (6.27%) SQL Server
2 20 (5.22%) Power BI
3 8 (2.09%) Amazon RDS
3 8 (2.09%) Relational Database
4 7 (1.83%) Oracle Database
4 7 (1.83%) Oracle Database 12c
4 7 (1.83%) PostgreSQL
5 4 (1.04%) InfluxDB
6 3 (0.78%) SQL Server Reporting Services
7 2 (0.52%) Azure SQL Data Warehouse
7 2 (0.52%) Data Warehouse
7 2 (0.52%) SQL Server Integration Services
Development Applications
1 12 (3.13%) JIRA
2 3 (0.78%) Sonatype Nexus
3 2 (0.52%) GitLab
General
1 135 (35.25%) Social Skills
2 88 (22.98%) Finance
3 47 (12.27%) Retail
4 42 (10.97%) Analytical Skills
5 37 (9.66%) Inclusion and Diversity
6 21 (5.48%) Public Sector
7 16 (4.18%) Police
8 14 (3.66%) Documentation Skills
8 14 (3.66%) Manufacturing
9 12 (3.13%) Law
9 12 (3.13%) Local Government
10 11 (2.87%) Legal
11 9 (2.35%) Back Office
12 8 (2.09%) Organisational Skills
13 6 (1.57%) Social Housing
14 5 (1.31%) Fire and Rescue
14 5 (1.31%) Spanish Language
15 4 (1.04%) Presentation Skills
15 4 (1.04%) Telecoms
16 3 (0.78%) Norwegian Language
Job Titles
1 82 (21.41%) Analyst
2 47 (12.27%) IT Manager
3 42 (10.97%) Senior
4 41 (10.70%) IT Engineer
5 36 (9.40%) IT Support
5 36 (9.40%) Lead
6 32 (8.36%) Support Engineer
7 31 (8.09%) Service Manager
8 28 (7.31%) Infrastructure Engineer
8 28 (7.31%) IT Support Engineer
9 22 (5.74%) IT Analyst
9 22 (5.74%) Service Analyst
10 19 (4.96%) Network Engineer
11 17 (4.44%) Technical Support
12 15 (3.92%) Infrastructure Manager
13 14 (3.66%) Delivery Manager
13 14 (3.66%) Team Leader
14 13 (3.39%) Senior Network Engineer
15 12 (3.13%) Business Analyst
15 12 (3.13%) Service Delivery Manager
Libraries, Frameworks & Software Standards
1 20 (5.22%) .NET
2 18 (4.70%) EDI
3 8 (2.09%) cXML
3 8 (2.09%) EDIFACT
4 6 (1.57%) .NET Framework
4 6 (1.57%) XML
Miscellaneous
1 31 (8.09%) Data Centre
2 29 (7.57%) Management Information System
3 25 (6.53%) Driving Licence
4 24 (6.27%) Self-Motivation
5 16 (4.18%) Product Ownership
6 12 (3.13%) Onboarding
6 12 (3.13%) PKI
7 11 (2.87%) CMDB
7 11 (2.87%) Fat Client
7 11 (2.87%) Thin Client
8 8 (2.09%) TRADACOMS
9 7 (1.83%) EFT
10 6 (1.57%) EPoS
10 6 (1.57%) Security Operations Centre
11 5 (1.31%) Security Posture
12 4 (1.04%) Cyber Threat
12 4 (1.04%) Private Cloud
12 4 (1.04%) Virtual Team
13 3 (0.78%) Hybrid Cloud
13 3 (0.78%) Public Cloud
Operating Systems
1 112 (29.24%) Windows
2 53 (13.84%) Windows Server
3 23 (6.01%) Windows 10
4 11 (2.87%) Unix
5 10 (2.61%) Linux
6 6 (1.57%) Windows 7
6 6 (1.57%) Windows Server 2016
6 6 (1.57%) Windows Server 2019
7 5 (1.31%) SUSE
7 5 (1.31%) SUSE Linux Enterprise Server
8 4 (1.04%) VMS
8 4 (1.04%) Windows Server 2003
8 4 (1.04%) Windows Server 2012
9 3 (0.78%) Android
10 2 (0.52%) Apple iOS
10 2 (0.52%) Windows 8
11 1 (0.26%) CentOS
11 1 (0.26%) Red Hat Enterprise Linux
11 1 (0.26%) Scientific Linux
11 1 (0.26%) Windows Server 2008
Processes & Methodologies
1 94 (24.54%) Problem-Solving
2 91 (23.76%) Service Delivery
3 88 (22.98%) Agile
4 79 (20.63%) Service Management
5 68 (17.75%) ITSM
6 66 (17.23%) Customer Service
7 59 (15.40%) Change Management
8 54 (14.10%) Infrastructure Engineering
9 53 (13.84%) Continuous Improvement
9 53 (13.84%) Line Management
10 51 (13.32%) Roadmaps
11 48 (12.53%) Project Delivery
12 47 (12.27%) Problem Management
13 39 (10.18%) Incident Management
14 38 (9.92%) Cybersecurity
15 36 (9.40%) Project Management
16 29 (7.57%) Asset Management
16 29 (7.57%) Mentoring
17 27 (7.05%) Digital Strategy
18 24 (6.27%) IT Strategy
Programming Languages
1 30 (7.83%) PowerShell
2 27 (7.05%) SQL
3 8 (2.09%) ActionScript
3 8 (2.09%) ActionScript 2.0
4 4 (1.04%) Python
5 3 (0.78%) C
6 1 (0.26%) Data Analysis Expressions
6 1 (0.26%) JavaScript
6 1 (0.26%) T-SQL
6 1 (0.26%) VBScript
Qualifications
1 68 (17.75%) Degree
2 42 (10.97%) Security Cleared
3 32 (8.36%) ITIL Certification
3 32 (8.36%) SC Cleared
4 21 (5.48%) Cisco Certification
5 19 (4.96%) CCNA
6 17 (4.44%) CCNP
6 17 (4.44%) Microsoft Certification
7 10 (2.61%) Computer Science Degree
7 10 (2.61%) DV Cleared
8 8 (2.09%) AWS Certification
8 8 (2.09%) Azure Certification
8 8 (2.09%) CCSA
8 8 (2.09%) MCSA
8 8 (2.09%) MCSE
9 7 (1.83%) BPSS Clearance
9 7 (1.83%) Oracle Certification
10 6 (1.57%) A+ Certification
11 5 (1.31%) PMI Certification
11 5 (1.31%) PMP
Quality Assurance & Compliance
1 36 (9.40%) Cyber Essentials
1 36 (9.40%) SLA
2 23 (6.01%) QA
3 16 (4.18%) GDPR
4 15 (3.92%) Accessibility
5 8 (2.09%) ISO/IEC 20000
5 8 (2.09%) Sarbanes-Oxley
6 5 (1.31%) ISO/IEC 27001
6 5 (1.31%) NIST
7 4 (1.04%) PMO
8 2 (0.52%) GRC
8 2 (0.52%) PCI DSS
9 1 (0.26%) Data Quality
9 1 (0.26%) ISO 22301
9 1 (0.26%) ISO 9001
System Software
1 94 (24.54%) Active Directory
2 36 (9.40%) VMware Infrastructure
3 16 (4.18%) Hyper-V
4 12 (3.13%) Docker
5 11 (2.87%) VMware ESXi
6 5 (1.31%) vSphere
7 4 (1.04%) Firmware
7 4 (1.04%) pfSense
8 2 (0.52%) BitLocker
8 2 (0.52%) Virtual Desktop
9 1 (0.26%) Terminal Services
9 1 (0.26%) VMware Server
9 1 (0.26%) VMware Workstation
9 1 (0.26%) XenApp
9 1 (0.26%) XenDesktop
Systems Management
1 29 (7.57%) SCCM
2 26 (6.79%) Terraform
3 20 (5.22%) Microsoft Intune
4 12 (3.13%) Kubernetes
5 9 (2.35%) Ansible
6 8 (2.09%) Single Sign-On
7 7 (1.83%) vCenter Server
8 6 (1.57%) SCOM
9 5 (1.31%) Tivoli Storage Manager
10 4 (1.04%) Grafana
11 3 (0.78%) Nagios
12 2 (0.52%) Failover Clustering
13 1 (0.26%) NetBackup
Vendors
1 154 (40.21%) Microsoft
2 63 (16.45%) VMware
3 45 (11.75%) Cisco
4 43 (11.23%) ServiceNow
5 21 (5.48%) Citrix
5 21 (5.48%) Sophos
6 17 (4.44%) Veeam
7 16 (4.18%) CheckPoint
7 16 (4.18%) Dell
7 16 (4.18%) HP
8 10 (2.61%) IBM
8 10 (2.61%) Oracle
9 9 (2.35%) Meraki
9 9 (2.35%) Zerto
10 8 (2.09%) Apple
10 8 (2.09%) Fortinet
11 7 (1.83%) Globalscape
11 7 (1.83%) NEC
11 7 (1.83%) Nimble Storage
11 7 (1.83%) Salesforce