Service Delivery Manager Jobs in the West Midlands

Service Delivery Manager
England > West Midlands

The median Service Delivery Manager salary in the West Midlands is £60,000 per year according to job vacancies posted during the 6 months to 9 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 Jun 2024
Same period 2023 Same period 2022
Rank 226 235 276
Rank change year-on-year +9 +41 -65
Permanent jobs requiring a Service Delivery Manager 36 17 19
As % of all permanent jobs advertised in the West Midlands 0.43% 0.29% 0.24%
As % of the Job Titles category 0.45% 0.33% 0.26%
Number of salaries quoted 23 13 17
10th Percentile £42,000 £46,350 £42,500
25th Percentile £46,813 £50,750 £46,250
Median annual salary (50th Percentile) £60,000 £65,000 £52,500
Median % change year-on-year -7.69% +23.81% +16.67%
75th Percentile £65,000 £71,250 £58,750
90th Percentile £68,000 - £69,000
England median annual salary £50,000 £62,500 £60,000
% change year-on-year -20.00% +4.17% +14.29%

All Permanent IT Job Vacancies
West Midlands

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the West Midlands with a recognized job title 7,925 5,201 7,370
% of permanent jobs with a recognized job title 93.84% 89.90% 94.79%
Number of salaries quoted 5,725 3,210 4,866
10th Percentile £26,500 £30,000 £29,503
25th Percentile £35,000 £38,750 £37,762
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +5.26%
75th Percentile £63,750 £67,500 £65,000
90th Percentile £77,500 £77,500 £78,750
England median annual salary £52,500 £60,331 £60,000
% change year-on-year -12.98% +0.55% +9.09%

Service Delivery Manager
Job Vacancy Trend in the West Midlands

Job postings that featured Service Delivery Manager in the job title as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for Service Delivery Manager in the West Midlands

Service Delivery Manager
Salary Trend in the West Midlands

3-month moving average salary quoted in jobs citing Service Delivery Manager in the West Midlands.

Salary trend for Service Delivery Manager in the West Midlands

Service Delivery Manager
Salary Histogram in the West Midlands

Salary distribution for jobs citing Service Delivery Manager in the West Midlands over the 6 months to 9 June 2024.

Salary histogram for Service Delivery Manager in the West Midlands

Service Delivery Manager
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery Manager within the West Midlands region over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Birmingham -8 25 £56,500 -13.08% 2
Warwickshire - 3 - -
Solihull -1 2 £41,250 -15.38% 1
Service Delivery Manager
England

Service Delivery Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in the West Midlands

For the 6 months to 9 June 2024, Service Delivery Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Midlands region featuring Service Delivery Manager in the job title.

1 36 (100.00%) Service Delivery
2 15 (41.67%) Spanish Language
3 13 (36.11%) Incident Response
3 13 (36.11%) Finance
4 12 (33.33%) ITIL
5 10 (27.78%) Project Management
6 9 (25.00%) Incident Management
7 8 (22.22%) Accessibility
7 8 (22.22%) Technology Strategy
7 8 (22.22%) Problem-Solving
7 8 (22.22%) Project Delivery
7 8 (22.22%) French Language
7 8 (22.22%) IT Strategy
8 7 (19.44%) Social Skills
8 7 (19.44%) ITIL Certification
9 6 (16.67%) SLA
10 5 (13.89%) ITSM
10 5 (13.89%) Contract Negotiation
10 5 (13.89%) Customer Service
11 4 (11.11%) ServiceNow
11 4 (11.11%) Law
12 3 (8.33%) Stakeholder Management
12 3 (8.33%) Retail
12 3 (8.33%) Change Management
12 3 (8.33%) Public Sector
13 2 (5.56%) Contract Management
13 2 (5.56%) Budget Management
13 2 (5.56%) Inclusion and Diversity
13 2 (5.56%) Mentoring
13 2 (5.56%) SAP

Service Delivery Manager Skill Set
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (5.56%) SaaS
General
1 15 (41.67%) Spanish Language
2 13 (36.11%) Finance
3 8 (22.22%) French Language
4 7 (19.44%) Social Skills
5 4 (11.11%) Law
6 3 (8.33%) Public Sector
6 3 (8.33%) Retail
7 2 (5.56%) Inclusion and Diversity
7 2 (5.56%) Telecoms
8 1 (2.78%) Organisational Skills
Miscellaneous
1 1 (2.78%) Operational Technology
Processes & Methodologies
1 36 (100.00%) Service Delivery
2 13 (36.11%) Incident Response
3 12 (33.33%) ITIL
4 10 (27.78%) Project Management
5 9 (25.00%) Incident Management
6 8 (22.22%) IT Strategy
6 8 (22.22%) Problem-Solving
6 8 (22.22%) Project Delivery
6 8 (22.22%) Technology Strategy
7 5 (13.89%) Contract Negotiation
7 5 (13.89%) Customer Service
7 5 (13.89%) ITSM
8 3 (8.33%) Change Management
8 3 (8.33%) Stakeholder Management
9 2 (5.56%) Asset Management
9 2 (5.56%) B2B
9 2 (5.56%) CRM
9 2 (5.56%) ERP
9 2 (5.56%) PRINCE
9 2 (5.56%) Service Management
Qualifications
1 7 (19.44%) ITIL Certification
Quality Assurance & Compliance
1 8 (22.22%) Accessibility
2 6 (16.67%) SLA
3 1 (2.78%) Cyber Essentials
3 1 (2.78%) ISO/IEC 27001
3 1 (2.78%) PCI DSS
Vendors
1 4 (11.11%) ServiceNow
2 2 (5.56%) Dell
2 2 (5.56%) Microsoft
2 2 (5.56%) SAP