ITIL Jobs in England

ITIL (Information Technology Infrastructure Library)
UK > England

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 18 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
18 May 2024
Same period 2023 Same period 2022
Rank 42 54 74
Rank change year-on-year +12 +20 -16
Permanent jobs citing ITIL 4,151 4,825 6,674
As % of all permanent jobs advertised in England 4.80% 5.47% 4.93%
As % of the Processes & Methodologies category 5.64% 5.72% 5.15%
Number of salaries quoted 3,265 3,592 5,076
10th Percentile £27,338 £28,000 £27,000
25th Percentile £34,000 £35,000 £35,000
Median annual salary (50th Percentile) £48,000 £47,500 £47,676
Median % change year-on-year +1.05% -0.37% +5.23%
75th Percentile £62,500 £63,750 £62,500
90th Percentile £76,250 £77,500 £73,761
UK median annual salary £49,000 £47,500 £48,500
% change year-on-year +3.16% -2.06% +5.43%

All Process and Methodology Skills
England

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 73,598 84,339 129,671
As % of all permanent jobs advertised in England 85.11% 95.60% 95.82%
Number of salaries quoted 53,968 50,108 73,057
10th Percentile £29,000 £34,324 £33,500
25th Percentile £40,000 £46,000 £44,000
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £73,250 £82,500 £80,000
90th Percentile £93,750 £102,500 £97,500
UK median annual salary £55,000 £61,180 £60,000
% change year-on-year -10.10% +1.97% +9.09%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Salary Trend in England

3-month moving average salary quoted in jobs citing ITIL in England.

Salary trend for ITIL in England

ITIL
Salary Histogram in England

Salary distribution for jobs citing ITIL in England over the 6 months to 18 May 2024.

Salary histogram for ITIL in England

ITIL
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the England region over the 6 months to 18 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +13 1,097 £60,000 +9.09% 252
North of England +24 931 £42,500 +6.25% 144
South East +4 834 £50,000 +9.65% 181
Midlands -6 548 £42,500 -7.31% 142
North West +14 475 £43,500 -1.19% 68
South West +11 451 £47,500 +5.56% 108
West Midlands -9 383 £47,500 - 92
East of England +15 304 £37,500 -25.00% 78
Yorkshire +32 301 £42,500 +6.25% 51
East Midlands +6 163 £32,500 -18.75% 50
North East +10 155 £35,000 -7.28% 27
ITIL
UK

ITIL
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 470 (11.32%) Microsoft Exchange
2 291 (7.01%) SharePoint
3 38 (0.92%) CMS
4 34 (0.82%) Confluence
5 32 (0.77%) Skype for Business
6 24 (0.58%) IIS
7 22 (0.53%) WebLogic
8 11 (0.26%) OpenStack
9 9 (0.22%) IBM Notes
10 8 (0.19%) Exchange Server 2013
11 7 (0.17%) Apache
11 7 (0.17%) WebSphere
12 6 (0.14%) EPiServer
12 6 (0.14%) Exchange Server 2000
12 6 (0.14%) SharePoint 2010
13 5 (0.12%) Exchange Server 2010
13 5 (0.12%) SAS
13 5 (0.12%) SharePoint 2013
14 4 (0.096%) Moodle
14 4 (0.096%) WordPress
Applications
1 505 (12.17%) Microsoft Office
2 150 (3.61%) Microsoft Excel
3 50 (1.20%) Microsoft PowerPoint
4 34 (0.82%) MS Visio
5 18 (0.43%) Microsoft Project
6 12 (0.29%) Trello
7 5 (0.12%) Spreadsheet
8 4 (0.096%) SPSS
9 3 (0.072%) Chatbot
10 2 (0.048%) CATIA
10 2 (0.048%) NASTRAN
11 1 (0.024%) Adobe Creative Suite
Business Applications
1 69 (1.66%) Dynamics CRM
2 40 (0.96%) NEC Housing
3 33 (0.79%) Sparx Enterprise Architect
4 29 (0.70%) Remedy ITSM
5 16 (0.39%) Fidessa
6 13 (0.31%) Infor SunSystems
6 13 (0.31%) iTrent
7 10 (0.24%) NetSuite
7 10 (0.24%) SAP S/4HANA
8 9 (0.22%) SAP CX
9 8 (0.19%) PlanetPress Connect
10 7 (0.17%) Dynamics GP
10 7 (0.17%) Elite 3E
11 6 (0.14%) Aladdin
11 6 (0.14%) thinkFolio
11 6 (0.14%) Workday HCM
12 5 (0.12%) Dynamics NAV
13 4 (0.096%) Oracle Cash Management
13 4 (0.096%) Oracle EBS R12
13 4 (0.096%) SAP ERP
Cloud Services
1 1,255 (30.23%) Microsoft 365
2 1,160 (27.95%) Azure
3 322 (7.76%) AWS
4 288 (6.94%) Entra ID
5 197 (4.75%) Power Platform
6 147 (3.54%) SaaS
7 144 (3.47%) IaaS
8 112 (2.70%) Azure DevOps
9 98 (2.36%) PaaS
10 90 (2.17%) OneDrive
11 76 (1.83%) PowerApps
12 67 (1.61%) Cloud Computing
13 64 (1.54%) Power Automate
14 60 (1.45%) GCP
15 50 (1.20%) Dynamics 365
16 46 (1.11%) Mimecast
17 32 (0.77%) WhatsApp
18 30 (0.72%) OpenShift
19 27 (0.65%) Azure Data Factory
20 25 (0.60%) Azure Logic Apps
Communications & Networking
1 480 (11.56%) Firewall
2 393 (9.47%) DNS
3 314 (7.56%) DHCP
4 310 (7.47%) WAN
5 309 (7.44%) LAN
6 226 (5.44%) TCP/IP
7 196 (4.72%) VPN
8 166 (4.00%) SAN
9 144 (3.47%) Wireless
10 126 (3.04%) Wi-Fi
11 120 (2.89%) Network Security
12 91 (2.19%) VoIP
13 78 (1.88%) VLAN
14 65 (1.57%) SD-WAN
15 61 (1.47%) Internet
16 58 (1.40%) Remote Desktop
17 57 (1.37%) MPLS
18 44 (1.06%) Skype
19 38 (0.92%) WLAN
20 37 (0.89%) Cisco IOS
Database & Business Intelligence
1 251 (6.05%) SQL Server
2 118 (2.84%) Power BI
3 67 (1.61%) Relational Database
4 58 (1.40%) Data Warehouse
5 57 (1.37%) Amazon RDS
6 51 (1.23%) MySQL
7 45 (1.08%) Oracle Database
8 44 (1.06%) SQL Server Reporting Services
9 40 (0.96%) SQL Server Integration Services
10 26 (0.63%) Azure SQL Database
11 25 (0.60%) PostgreSQL
12 23 (0.55%) Elasticsearch
12 23 (0.55%) Oracle Database 12c
13 16 (0.39%) BusinessObjects
14 15 (0.36%) Big Data
15 11 (0.26%) SQL Server Analysis Services
16 10 (0.24%) Tableau
17 9 (0.22%) MariaDB
18 8 (0.19%) Metadata
19 6 (0.14%) Data Lake
Development Applications
1 135 (3.25%) JIRA
2 37 (0.89%) GitLab
3 32 (0.77%) Git
4 21 (0.51%) Artifactory
5 20 (0.48%) Jenkins
6 18 (0.43%) Eclipse
7 17 (0.41%) Visual Studio
8 14 (0.34%) MSI
8 14 (0.34%) SQL Server Management Studio (SSMS)
9 11 (0.26%) IBM UrbanCode
10 7 (0.17%) Team Foundation Server
11 6 (0.14%) Rational DOORS
12 5 (0.12%) AdminStudio
12 5 (0.12%) HP UFT
12 5 (0.12%) Hudson
12 5 (0.12%) JMeter
12 5 (0.12%) LoadRunner
12 5 (0.12%) MSTest
12 5 (0.12%) Selenium
12 5 (0.12%) SonarQube
General
1 1,621 (39.05%) Social Skills
2 834 (20.09%) Finance
3 505 (12.17%) Analytical Skills
4 219 (5.28%) Legal
5 210 (5.06%) Public Sector
6 208 (5.01%) Inclusion and Diversity
7 190 (4.58%) Organisational Skills
8 182 (4.38%) Law
9 147 (3.54%) Retail
10 119 (2.87%) Telecoms
11 108 (2.60%) Banking
12 77 (1.85%) Presentation Skills
13 76 (1.83%) Manufacturing
14 70 (1.69%) Police
15 56 (1.35%) Influencing Skills
16 49 (1.18%) Local Government
16 49 (1.18%) Pharmaceutical
17 48 (1.16%) Documentation Skills
18 47 (1.13%) Automotive
19 37 (0.89%) Back Office
Job Titles
1 839 (20.21%) Analyst
2 450 (10.84%) Senior
3 402 (9.68%) IT Support
4 389 (9.37%) Support Engineer
5 354 (8.53%) Lead
6 331 (7.97%) Service Manager
7 330 (7.95%) Infrastructure Engineer
8 320 (7.71%) IT Manager
9 290 (6.99%) Support Analyst
10 280 (6.75%) IT Engineer
11 243 (5.85%) Service Analyst
12 219 (5.28%) IT Analyst
13 188 (4.53%) Team Leader
14 181 (4.36%) Service Desk Analyst
15 173 (4.17%) IT Support Engineer
16 164 (3.95%) Applications Support
17 146 (3.52%) 2nd Line Support
18 135 (3.25%) Network Engineer
19 131 (3.16%) Architect
20 130 (3.13%) IT Services Manager
Libraries, Frameworks & Software Standards
1 110 (2.65%) .NET
2 68 (1.64%) Web Services
3 66 (1.59%) HTML
4 61 (1.47%) CSS
5 59 (1.42%) EDI
6 56 (1.35%) XML
7 39 (0.94%) JSON
7 39 (0.94%) REST
8 36 (0.87%) LDAP
9 35 (0.84%) AngularJS
9 35 (0.84%) SOAP
10 31 (0.75%) .NET Framework
11 27 (0.65%) FIX Protocol
12 24 (0.58%) J2EE
13 23 (0.55%) ARM Templates
13 23 (0.55%) Spring
14 22 (0.53%) Java EE
15 20 (0.48%) Twitter Bootstrap
16 18 (0.43%) Ajax
16 18 (0.43%) Middleware
Miscellaneous
1 309 (7.44%) Management Information System
2 272 (6.55%) Data Centre
3 232 (5.59%) Driving Licence
4 168 (4.05%) Self-Motivation
5 94 (2.26%) Onboarding
6 92 (2.22%) CMDB
7 78 (1.88%) Public Cloud
8 75 (1.81%) Product Ownership
9 59 (1.42%) Replication
10 58 (1.40%) PKI
11 50 (1.20%) Video Conferencing
12 48 (1.16%) Enterprise Software
13 47 (1.13%) Fat Client
13 47 (1.13%) Thin Client
14 37 (0.89%) Enterprise Storage
14 37 (0.89%) Hybrid Cloud
15 36 (0.87%) iPad
16 35 (0.84%) Cyber Threat
17 31 (0.75%) Smartphone
18 30 (0.72%) iPhone
Operating Systems
1 1,477 (35.58%) Windows
2 573 (13.80%) Windows Server
3 479 (11.54%) Windows 10
4 276 (6.65%) Linux
5 167 (4.02%) Windows Server 2016
6 161 (3.88%) Unix
7 151 (3.64%) Windows 7
8 148 (3.57%) Windows Server 2019
9 119 (2.87%) Windows Server 2012
10 95 (2.29%) Android
11 66 (1.59%) Apple iOS
12 51 (1.23%) Mac OS
13 47 (1.13%) Windows 8
14 46 (1.11%) Windows Server 2008
15 41 (0.99%) CentOS
16 30 (0.72%) Red Hat Enterprise Linux
17 22 (0.53%) Ubuntu
18 19 (0.46%) CoreOS
19 16 (0.39%) Mac OS X
19 16 (0.39%) Windows XP
Processes & Methodologies
1 1,028 (24.77%) Service Management
2 983 (23.68%) Problem-Solving
3 829 (19.97%) Customer Service
4 782 (18.84%) Service Delivery
5 757 (18.24%) ITSM
6 550 (13.25%) Agile
7 545 (13.13%) Change Management
8 472 (11.37%) Incident Management
9 469 (11.30%) Infrastructure Engineering
10 468 (11.27%) Project Management
11 417 (10.05%) Cybersecurity
12 414 (9.97%) Problem Management
13 407 (9.80%) Continuous Improvement
14 388 (9.35%) Mentoring
15 344 (8.29%) Roadmaps
16 320 (7.71%) Stakeholder Management
17 305 (7.35%) DevOps
18 283 (6.82%) PRINCE2
19 262 (6.31%) Disaster Recovery
20 256 (6.17%) Coaching
Programming Languages
1 425 (10.24%) SQL
2 349 (8.41%) PowerShell
3 132 (3.18%) Python
4 123 (2.96%) JavaScript
5 78 (1.88%) T-SQL
6 77 (1.85%) Bash
7 61 (1.47%) C#
8 56 (1.35%) Java
9 48 (1.16%) Perl
10 27 (0.65%) PL/SQL
11 26 (0.63%) Shell Script
12 20 (0.48%) Ruby
13 19 (0.46%) Bicep
13 19 (0.46%) COBOL
13 19 (0.46%) VB
14 15 (0.36%) VBScript
15 14 (0.34%) RPG
16 12 (0.29%) Groovy
17 10 (0.24%) Swift
18 9 (0.22%) PHP
Qualifications
1 875 (21.08%) Degree
2 534 (12.86%) Security Cleared
3 318 (7.66%) ITIL Certification
4 293 (7.06%) SC Cleared
5 280 (6.75%) Microsoft Certification
6 200 (4.82%) Cisco Certification
7 176 (4.24%) DV Cleared
8 164 (3.95%) CCNA
9 144 (3.47%) ITIL Foundation Certificate
10 112 (2.70%) CISSP
10 112 (2.70%) Computer Science Degree
11 111 (2.67%) Azure Certification
12 99 (2.38%) A+ Certification
13 96 (2.31%) CCNP
14 95 (2.29%) PMI Certification
15 93 (2.24%) DBS Check
16 82 (1.98%) PMP
17 78 (1.88%) MCSE
18 68 (1.64%) MCP
19 66 (1.59%) BPSS Clearance
Quality Assurance & Compliance
1 506 (12.19%) SLA
2 188 (4.53%) ISO/IEC 27001
3 131 (3.16%) GDPR
4 119 (2.87%) Cyber Essentials
5 68 (1.64%) QA
6 58 (1.40%) NIST
7 55 (1.32%) COBIT
8 49 (1.18%) Accessibility
9 43 (1.04%) PCI DSS
10 38 (0.92%) Data Quality
11 37 (0.89%) Sarbanes-Oxley
12 29 (0.70%) GRC
13 22 (0.53%) ISO/IEC 20000
13 22 (0.53%) PMO
14 20 (0.48%) ISO 9001
15 19 (0.46%) NCSC
16 15 (0.36%) Cyber Essentials PLUS
16 15 (0.36%) HIPAA
17 13 (0.31%) ITGC
18 8 (0.19%) SOC 2
System Software
1 1,155 (27.82%) Active Directory
2 435 (10.48%) VMware Infrastructure
3 277 (6.67%) Hyper-V
4 81 (1.95%) vSphere
5 68 (1.64%) XenApp
6 65 (1.57%) XenDesktop
7 60 (1.45%) Virtual Desktop
8 59 (1.42%) Firmware
9 58 (1.40%) VMware ESXi
10 54 (1.30%) Virtual Machines
11 43 (1.04%) VirtualBox
12 41 (0.99%) Docker
13 19 (0.46%) Terminal Services
14 18 (0.43%) Virtual Servers
15 15 (0.36%) Microsoft App-V
16 7 (0.17%) IAG
17 6 (0.14%) Microsoft Virtual Server
17 6 (0.14%) VMware Workstation
18 5 (0.12%) BitLocker
19 4 (0.096%) pfSense
Systems Management
1 301 (7.25%) Microsoft Intune
2 291 (7.01%) SCCM
3 111 (2.67%) Terraform
4 91 (2.19%) Ansible
5 76 (1.83%) WSUS
6 73 (1.76%) Kubernetes
7 71 (1.71%) SCOM
8 66 (1.59%) Single Sign-On
9 39 (0.94%) Jamf Pro
10 33 (0.79%) vCenter Server
11 32 (0.77%) Puppet
12 31 (0.75%) NetBackup
13 28 (0.67%) Active Directory Federation Services
14 22 (0.53%) OpenSSO
15 20 (0.48%) ZABBIX
16 17 (0.41%) Backup Exec
17 16 (0.39%) FortiGate
17 16 (0.39%) Nessus
18 15 (0.36%) Progress Chef
19 13 (0.31%) WMI
Vendors
1 1,753 (42.23%) Microsoft
2 595 (14.33%) VMware
3 372 (8.96%) Cisco
4 320 (7.71%) ServiceNow
5 252 (6.07%) Citrix
6 175 (4.22%) Oracle
7 162 (3.90%) HP
8 133 (3.20%) Apple
9 126 (3.04%) Veeam
10 105 (2.53%) Dell
11 94 (2.26%) Meraki
12 93 (2.24%) IBM
13 88 (2.12%) SAP
14 68 (1.64%) Fortinet
15 61 (1.47%) Remedy
16 60 (1.45%) Google
16 60 (1.45%) Salesforce
17 58 (1.40%) Sophos
18 56 (1.35%) Palo Alto
18 56 (1.35%) SolarWinds