ITIL Contracts in England

ITIL (Information Technology Infrastructure Library)
UK > England

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 1 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 39 42 48
Rank change year-on-year +3 +6 +11
Contract jobs citing ITIL 1,656 2,334 3,501
As % of all contract jobs advertised in England 4.49% 4.92% 4.97%
As % of the Processes & Methodologies category 5.24% 5.46% 5.47%
Number of daily rates quoted 1,098 1,656 2,368
10th Percentile £205 £213 £185
25th Percentile £325 £350 £317
Median daily rate (50th Percentile) £475 £475 £475
Median % change year-on-year - - +8.57%
75th Percentile £575 £580 £575
90th Percentile £663 £694 £669
UK median daily rate £475 £473 £475
% change year-on-year +0.42% -0.42% +11.76%
Number of hourly rates quoted 139 129 214
10th Percentile £14.00 £13.29 £13.00
25th Percentile £14.16 £13.41 £13.41
Median hourly rate £17.69 £17.50 £15.50
Median % change year-on-year +1.09% +12.90% -18.42%
75th Percentile £24.03 £43.75 £22.16
90th Percentile £43.54 £65.00 £36.19
UK median hourly rate £17.69 £17.50 £16.00
% change year-on-year +1.09% +9.38% -14.67%

All Process and Methodology Skills
England

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 31,623 42,710 64,053
As % of all contract IT jobs advertised in England 85.71% 89.97% 90.85%
Number of daily rates quoted 20,632 29,989 45,672
10th Percentile £300 £325 £338
25th Percentile £413 £445 £431
Median daily rate (50th Percentile) £525 £550 £545
Median % change year-on-year -4.55% +0.92% +9.00%
75th Percentile £650 £675 £650
90th Percentile £750 £768 £750
UK median daily rate £525 £550 £538
% change year-on-year -4.55% +2.33% +7.50%
Number of hourly rates quoted 2,323 1,520 1,714
10th Percentile £12.86 £10.63 £12.50
25th Percentile £16.00 £15.74 £15.25
Median hourly rate £37.50 £37.32 £25.00
Median % change year-on-year +0.48% +49.28% +11.11%
75th Percentile £61.30 £65.00 £49.48
90th Percentile £72.50 £75.05 £65.00
UK median hourly rate £36.50 £36.25 £25.68
% change year-on-year +0.69% +41.16% +9.74%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing ITIL in England.

Daily rate trend for ITIL in England

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 1 June 2024.

Daily rate histogram for ITIL in England

ITIL
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing ITIL in England.

Hourly rate trend for ITIL in England

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 1 June 2024.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +14 607 £500 +0.25% 231
South East -7 314 £475 +1.93% 143
South West +6 246 £500 -9.09% 86
North of England -13 219 £452 +0.33% 151
Midlands -10 127 £450 - 125
East of England -14 118 £365 -8.18% 57
North West -23 110 £450 -2.70% 82
West Midlands +7 103 £425 -12.82% 73
Yorkshire +12 97 £475 +18.75% 51
East Midlands -34 23 £513 +24.24% 51
North East +10 12 £420 +29.23% 21
ITIL
UK

ITIL
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 117 (7.07%) Microsoft Exchange
2 104 (6.28%) SharePoint
3 45 (2.72%) Confluence
4 36 (2.17%) SharePoint Server
5 15 (0.91%) Skype for Business
6 11 (0.66%) CMS
7 7 (0.42%) SharePoint 2010
8 6 (0.36%) Exchange Server 2007
8 6 (0.36%) IIS
9 5 (0.30%) Exchange Server 2010
9 5 (0.30%) Oracle Self-Service HR
9 5 (0.30%) Oracle Workflow
10 3 (0.18%) Adobe Experience Manager
10 3 (0.18%) Drupal
10 3 (0.18%) SAS
11 2 (0.12%) Apache
11 2 (0.12%) IBM Notes
11 2 (0.12%) MQSeries
11 2 (0.12%) nginx
11 2 (0.12%) Tomcat
Applications
1 138 (8.33%) Microsoft Office
2 71 (4.29%) Microsoft Excel
3 34 (2.05%) Microsoft PowerPoint
4 14 (0.85%) MS Visio
5 9 (0.54%) Microsoft Project
6 4 (0.24%) Spreadsheet
7 3 (0.18%) SPSS
8 1 (0.060%) Adobe Creative Suite
8 1 (0.060%) AutoCAD
Business Applications
1 33 (1.99%) Remedy ITSM
2 10 (0.60%) SAP S/4HANA
3 7 (0.42%) Aladdin
3 7 (0.42%) SimCorp Dimension
4 5 (0.30%) Oracle HRMS
5 3 (0.18%) Dynamics CRM
5 3 (0.18%) Shopify
6 2 (0.12%) ION MarketView
6 2 (0.12%) OPENHousing
6 2 (0.12%) Remedy AR System
6 2 (0.12%) Salesforce CRM
6 2 (0.12%) SAP HCM
6 2 (0.12%) SAP Oil and Gas
6 2 (0.12%) Sparx Enterprise Architect
6 2 (0.12%) SystmOne
7 1 (0.060%) Oracle Assets
7 1 (0.060%) Oracle Cash Management
7 1 (0.060%) Oracle Payables
7 1 (0.060%) Oracle Procure-to-Pay
7 1 (0.060%) Oracle Receivables
Cloud Services
1 282 (17.03%) Microsoft 365
2 277 (16.73%) Azure
3 94 (5.68%) AWS
4 77 (4.65%) Power Platform
5 60 (3.62%) Entra ID
6 31 (1.87%) Azure Stack
7 29 (1.75%) PaaS
8 28 (1.69%) Azure Monitor
9 27 (1.63%) IaaS
10 26 (1.57%) OneDrive
10 26 (1.57%) SaaS
11 21 (1.27%) GCP
12 20 (1.21%) Azure Storage
13 18 (1.09%) Azure DevOps
14 15 (0.91%) OCI
15 14 (0.85%) Dynamics 365
15 14 (0.85%) PowerApps
16 13 (0.79%) Serverless
17 10 (0.60%) Mimecast
18 9 (0.54%) Power Automate
Communications & Networking
1 148 (8.94%) Firewall
2 95 (5.74%) DNS
3 86 (5.19%) WAN
4 80 (4.83%) DHCP
5 75 (4.53%) LAN
6 66 (3.99%) SAN
7 64 (3.86%) Wi-Fi
8 52 (3.14%) VPN
9 51 (3.08%) BGP
10 36 (2.17%) TCP/IP
11 27 (1.63%) Wireless
12 25 (1.51%) Cisco ISE
13 24 (1.45%) Cisco ASA
13 24 (1.45%) Network Security
13 24 (1.45%) OSPF
14 23 (1.39%) VoIP
15 22 (1.33%) Cisco Firepower
16 21 (1.27%) IPsec
16 21 (1.27%) Skype
17 19 (1.15%) SNMP
Database & Business Intelligence
1 62 (3.74%) Power BI
2 31 (1.87%) SQL Server
3 22 (1.33%) Relational Database
4 15 (0.91%) MySQL
4 15 (0.91%) Tableau
5 12 (0.72%) SQL Server Reporting Services
5 12 (0.72%) Sybase ASE
6 10 (0.60%) Big Data
6 10 (0.60%) Data Lake
6 10 (0.60%) Qlik Sense
7 8 (0.48%) Metadata
8 7 (0.42%) Crystal Reports
8 7 (0.42%) Elasticsearch
8 7 (0.42%) PowerPivot
9 6 (0.36%) Data Mining
9 6 (0.36%) Microsoft Power View
10 5 (0.30%) DB2
10 5 (0.30%) RDBMS
11 4 (0.24%) BusinessObjects
11 4 (0.24%) Data Warehouse
Development Applications
1 82 (4.95%) JIRA
2 23 (1.39%) Rational DOORS
3 17 (1.03%) Jenkins
4 12 (0.72%) Git
5 10 (0.60%) Artifactory
6 8 (0.48%) Subversion
7 4 (0.24%) GitLab
7 4 (0.24%) Selenium
8 3 (0.18%) Maven
8 3 (0.18%) Visual Studio
9 2 (0.12%) MSI
9 2 (0.12%) Oracle Forms
9 2 (0.12%) Sonatype Nexus
10 1 (0.060%) Hudson
10 1 (0.060%) IBM UrbanCode
10 1 (0.060%) Team Foundation Server
10 1 (0.060%) Zephyr
General
1 562 (33.94%) Social Skills
2 259 (15.64%) Finance
3 173 (10.45%) Analytical Skills
4 160 (9.66%) Public Sector
5 96 (5.80%) Telecoms
6 70 (4.23%) Banking
7 59 (3.56%) Organisational Skills
8 52 (3.14%) Retail
9 50 (3.02%) Presentation Skills
10 45 (2.72%) Legal
11 30 (1.81%) Manufacturing
11 30 (1.81%) Marketing
12 27 (1.63%) Documentation Skills
13 20 (1.21%) Front Office
14 18 (1.09%) Law
15 17 (1.03%) Influencing Skills
16 15 (0.91%) Local Government
17 14 (0.85%) Inclusion and Diversity
18 12 (0.72%) Financial Institution
19 11 (0.66%) Electronics
Job Titles
1 344 (20.77%) Analyst
2 159 (9.60%) Architect
3 158 (9.54%) Service Analyst
4 136 (8.21%) Service Manager
5 127 (7.67%) Senior
6 125 (7.55%) Service Desk Analyst
7 110 (6.64%) Support Engineer
8 69 (4.17%) Lead
9 67 (4.05%) Developer
10 63 (3.80%) Support Analyst
11 60 (3.62%) IT Support
12 57 (3.44%) Infrastructure Engineer
13 55 (3.32%) Consultant
14 53 (3.20%) IT Manager
14 53 (3.20%) Technical Support
15 49 (2.96%) Desktop Support
16 46 (2.78%) Project Manager
17 45 (2.72%) Network Engineer
18 44 (2.66%) Solutions Architect
18 44 (2.66%) Transition Manager
Libraries, Frameworks & Software Standards
1 34 (2.05%) CSS
2 29 (1.75%) Middleware
2 29 (1.75%) Web Services
3 26 (1.57%) HTML
4 23 (1.39%) .NET
5 20 (1.21%) ARM Templates
6 19 (1.15%) REST
7 15 (0.91%) AngularJS
8 13 (0.79%) LDAP
9 12 (0.72%) Jinja
10 10 (0.60%) Kafka
11 9 (0.54%) SailPoint
12 6 (0.36%) ActiveMQ
12 6 (0.36%) Elastic Stack
12 6 (0.36%) jQuery
13 5 (0.30%) .NET Framework
13 5 (0.30%) Lightning Web Components
13 5 (0.30%) SAP ALE
13 5 (0.30%) Software Packaging
13 5 (0.30%) Visualforce
Miscellaneous
1 104 (6.28%) Management Information System
2 72 (4.35%) CMDB
3 71 (4.29%) Data Centre
4 52 (3.14%) Self-Motivation
5 46 (2.78%) PKI
6 43 (2.60%) Driving Licence
7 38 (2.29%) Video Conferencing
8 34 (2.05%) Private Cloud
9 29 (1.75%) Virtual Team
10 20 (1.21%) iPhone
11 19 (1.15%) Security Operations Centre
12 18 (1.09%) CSOC
12 18 (1.09%) Hedge funds
12 18 (1.09%) Onboarding
13 17 (1.03%) Replication
14 16 (0.97%) Linux Command Line
15 15 (0.91%) Product Ownership
16 14 (0.85%) Blackberry
16 14 (0.85%) Clustering
16 14 (0.85%) Data Protection Act
Operating Systems
1 452 (27.29%) Windows
2 165 (9.96%) Windows 10
3 161 (9.72%) Linux
4 151 (9.12%) Windows Server
5 77 (4.65%) Windows Server 2016
6 65 (3.93%) Windows Server 2019
7 59 (3.56%) Unix
8 51 (3.08%) Windows Server 2012
9 41 (2.48%) Windows 7
10 25 (1.51%) Mac OS
11 19 (1.15%) Ubuntu
12 17 (1.03%) Windows NT
13 16 (0.97%) Android
13 16 (0.97%) Apple iOS
14 14 (0.85%) Solaris
14 14 (0.85%) Windows XP
15 13 (0.79%) Debian
16 7 (0.42%) AIX
16 7 (0.42%) Red Hat Enterprise Linux
17 5 (0.30%) Windows Server 2008
Processes & Methodologies
1 493 (29.77%) Service Management
2 365 (22.04%) ITSM
3 318 (19.20%) Problem-Solving
4 313 (18.90%) Agile
5 304 (18.36%) Customer Service
6 223 (13.47%) Service Delivery
7 221 (13.35%) Incident Management
8 204 (12.32%) Change Management
9 172 (10.39%) Problem Management
10 155 (9.36%) Continuous Improvement
11 153 (9.24%) Project Management
12 151 (9.12%) DevOps
13 120 (7.25%) Stakeholder Management
14 103 (6.22%) Configuration Management
15 102 (6.16%) Release Management
16 97 (5.86%) Disaster Recovery
17 95 (5.74%) Project Delivery
18 94 (5.68%) Service Design
19 93 (5.62%) Asset Management
20 91 (5.50%) Computer Science
Programming Languages
1 167 (10.08%) PowerShell
2 103 (6.22%) SQL
3 78 (4.71%) Python
4 43 (2.60%) C#
5 40 (2.42%) JavaScript
6 32 (1.93%) Perl
7 24 (1.45%) VBScript
8 22 (1.33%) VB
9 21 (1.27%) Bicep
10 19 (1.15%) Java
11 13 (0.79%) Shell Script
12 12 (0.72%) Tcl
13 11 (0.66%) Bash
14 8 (0.48%) C++
14 8 (0.48%) VB.NET
15 7 (0.42%) VBA
16 6 (0.36%) Apex Code
16 6 (0.36%) Go
17 5 (0.30%) T-SQL
18 4 (0.24%) ABAP
Qualifications
1 550 (33.21%) Security Cleared
2 363 (21.92%) SC Cleared
3 273 (16.49%) Degree
4 236 (14.25%) DV Cleared
5 142 (8.57%) ITIL Certification
6 109 (6.58%) Microsoft Certification
7 92 (5.56%) Cisco Certification
8 71 (4.29%) CCNA
9 60 (3.62%) ITIL Foundation Certificate
10 50 (3.02%) A+ Certification
10 50 (3.02%) MCSA
11 49 (2.96%) Computer Science Degree
12 44 (2.66%) CCNP
13 41 (2.48%) MCP
14 34 (2.05%) BPSS Clearance
15 29 (1.75%) MCSE
16 20 (1.21%) PMP
17 18 (1.09%) PMI Certification
17 18 (1.09%) TOGAF Certification
18 17 (1.03%) Master's Degree
Quality Assurance & Compliance
1 150 (9.06%) SLA
2 65 (3.93%) QA
3 31 (1.87%) Government Security Classifications
4 29 (1.75%) GDPR
4 29 (1.75%) ISO/IEC 27001
5 25 (1.51%) ISO/IEC 20000
6 19 (1.15%) Data Quality
7 18 (1.09%) COBIT
8 17 (1.03%) NCSC
8 17 (1.03%) NIST
9 10 (0.60%) PCI DSS
10 9 (0.54%) Cyber Essentials
11 8 (0.48%) ISO 9001
12 5 (0.30%) PMO
13 4 (0.24%) Accessibility
14 3 (0.18%) GRC
14 3 (0.18%) ISO 22301
15 1 (0.060%) Cyber Essentials PLUS
15 1 (0.060%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
15 1 (0.060%) NIST 800
System Software
1 297 (17.93%) Active Directory
2 103 (6.22%) VMware Infrastructure
3 45 (2.72%) Firmware
4 37 (2.23%) Hyper-V
4 37 (2.23%) Virtual Desktop
5 33 (1.99%) Virtual Machines
6 26 (1.57%) VMware ESXi
7 20 (1.21%) Virtual Servers
8 16 (0.97%) vSphere
9 13 (0.79%) VMware NSX
10 6 (0.36%) VMware Workstation
10 6 (0.36%) XenApp
10 6 (0.36%) XenDesktop
11 5 (0.30%) Microsoft Virtual Server
11 5 (0.30%) Veritas Cluster Server
12 4 (0.24%) Docker
12 4 (0.24%) Microsoft App-V
13 3 (0.18%) BitLocker
14 2 (0.12%) Samba
15 1 (0.060%) Snort
Systems Management
1 146 (8.82%) SCCM
2 84 (5.07%) Microsoft Intune
3 74 (4.47%) Ansible
4 71 (4.29%) SCOM
5 63 (3.80%) WSUS
6 31 (1.87%) Kubernetes
7 27 (1.63%) Active Directory Federation Services
8 26 (1.57%) NetBackup
9 23 (1.39%) vCenter Server
10 21 (1.27%) EMC NetWorker
11 20 (1.21%) Puppet
11 20 (1.21%) Terraform
12 19 (1.15%) Single Sign-On
13 17 (1.03%) Sysprep
14 10 (0.60%) Jamf Pro
15 9 (0.54%) Rancher
16 8 (0.48%) Control-M
16 8 (0.48%) PingFederate
17 7 (0.42%) AirWatch
17 7 (0.42%) Red Hat Satellite
Vendors
1 509 (30.74%) Microsoft
2 338 (20.41%) ServiceNow
3 154 (9.30%) VMware
4 139 (8.39%) Citrix
5 137 (8.27%) Cisco
6 68 (4.11%) HP
7 51 (3.08%) Palo Alto
8 48 (2.90%) SAP
9 47 (2.84%) Juniper
10 46 (2.78%) Oracle
11 41 (2.48%) IBM
12 40 (2.42%) EMC
13 38 (2.29%) Dell
13 38 (2.29%) Remedy
14 35 (2.11%) Atlassian
15 31 (1.87%) SolarWinds
16 30 (1.81%) Red Hat
17 29 (1.75%) Symantec
18 27 (1.63%) Veeam
19 26 (1.57%) Google