Support Engineer Contracts in England

Support Engineer
UK > England

The median Support Engineer daily rate in England is £215 according to job vacancies posted during the 6 months to 9 June 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 Jun 2024
Same period 2023 Same period 2022
Rank 117 104 133
Rank change year-on-year -13 +29 +101
Contract jobs requiring a Support Engineer 728 1,123 1,435
As % of all contract jobs advertised in England 1.96% 2.39% 2.03%
As % of the Job Titles category 2.11% 2.53% 2.13%
Number of daily rates quoted 504 820 950
10th Percentile £140 £150 £135
25th Percentile £163 £185 £163
Median daily rate (50th Percentile) £215 £250 £213
Median % change year-on-year -14.00% +17.65% +1.19%
75th Percentile £326 £450 £300
90th Percentile £476 £700 £438
UK median daily rate £211 £250 £213
% change year-on-year -15.50% +17.65% -1.16%
Number of hourly rates quoted 46 50 104
10th Percentile £16.25 £13.05 £13.00
25th Percentile £18.13 £16.51 £15.69
Median hourly rate £22.75 £20.30 £17.67
Median % change year-on-year +12.07% +14.88% +10.44%
75th Percentile £43.75 £25.94 £23.30
90th Percentile £64.20 £34.03 £32.83
UK median hourly rate £22.15 £20.60 £17.53
% change year-on-year +7.52% +17.51% +9.56%

All Contract IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 34,518 44,474 67,322
% of contract IT jobs with a recognized job title 92.80% 94.49% 95.39%
Number of daily rates quoted 22,601 31,623 48,168
10th Percentile £288 £313 £313
25th Percentile £413 £425 £425
Median daily rate (50th Percentile) £525 £550 £533
Median % change year-on-year -4.55% +3.19% +6.60%
75th Percentile £638 £663 £650
90th Percentile £750 £763 £750
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +6.60%
Number of hourly rates quoted 2,625 1,324 1,768
10th Percentile £12.86 £14.38 £12.74
25th Percentile £16.30 £20.00 £15.90
Median hourly rate £39.50 £45.00 £23.91
Median % change year-on-year -12.22% +88.21% +13.59%
75th Percentile £62.50 £65.00 £49.25
90th Percentile £74.00 £77.50 £65.00
UK median hourly rate £37.50 £45.00 £25.00
% change year-on-year -16.67% +80.00% +16.28%

Support Engineer
Job Vacancy Trend in England

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Engineer in England

Support Engineer
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Support Engineer in England.

Daily rate trend for Support Engineer in England

Support Engineer
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Engineer in England over the 6 months to 9 June 2024.

Daily rate histogram for Support Engineer in England

Support Engineer
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Support Engineer in England.

Hourly rate trend for Support Engineer in England

Support Engineer
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Engineer in England over the 6 months to 9 June 2024.

Hourly rate histogram for Support Engineer in England

Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the England region over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -21 303 £250 -33.33% 88
South East -15 122 £215 -4.44% 172
Midlands 0 95 £200 -20.00% 73
North of England -28 81 £190 -13.64% 102
South West -15 65 £182 -9.25% 73
West Midlands -22 51 £200 -25.93% 32
East of England -12 49 £225 +17.65% 65
East Midlands +16 44 £200 -20.00% 41
North West -28 42 £160 -31.18% 54
Yorkshire -11 31 £200 -6.98% 35
North East +9 8 £175 -12.50% 14
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 9 June 2024, Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Support Engineer in the job title.

1 419 (57.55%) Windows
2 252 (34.62%) Active Directory
3 239 (32.83%) Social Skills
4 231 (31.73%) Microsoft
5 219 (30.08%) Microsoft 365
6 154 (21.15%) Windows 10
6 154 (21.15%) Security Cleared
7 141 (19.37%) Customer Service
8 130 (17.86%) Problem-Solving
8 130 (17.86%) SCCM
9 113 (15.52%) Azure
10 101 (13.87%) SC Cleared
10 101 (13.87%) Finance
10 101 (13.87%) ITIL
11 91 (12.50%) Windows Server
12 85 (11.68%) Microsoft Office
13 78 (10.71%) Firewall
14 76 (10.44%) Cisco
15 75 (10.30%) Microsoft Exchange
15 75 (10.30%) Degree
16 73 (10.03%) PowerShell
17 70 (9.62%) Linux
18 64 (8.79%) VPN
18 64 (8.79%) Microsoft Intune
19 62 (8.52%) Public Sector
20 57 (7.83%) VMware
21 56 (7.69%) DNS
21 56 (7.69%) Windows 7
22 52 (7.14%) Telecoms
23 50 (6.87%) ServiceNow

Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 75 (10.30%) Microsoft Exchange
2 32 (4.40%) SharePoint
3 14 (1.92%) Confluence
4 8 (1.10%) Blackberry Enterprise Server
4 8 (1.10%) IIS
5 7 (0.96%) Skype for Business
6 6 (0.82%) JBoss
7 5 (0.69%) Tomcat
8 3 (0.41%) CMS
9 2 (0.27%) nginx
9 2 (0.27%) Oracle SOA Suite
10 1 (0.14%) Apache
10 1 (0.14%) Exchange Server 2013
10 1 (0.14%) Red Hat Fuse
10 1 (0.14%) SharePoint Server
10 1 (0.14%) Site Server
Applications
1 85 (11.68%) Microsoft Office
2 18 (2.47%) Microsoft Excel
3 10 (1.37%) MS Visio
4 8 (1.10%) Microsoft PowerPoint
5 5 (0.69%) Microsoft Project
6 1 (0.14%) Acrobat
6 1 (0.14%) AutoCAD
6 1 (0.14%) DaVinci Resolve
6 1 (0.14%) PTC Creo
6 1 (0.14%) Spreadsheet
6 1 (0.14%) Windchill
Business Applications
1 6 (0.82%) Actimize
2 3 (0.41%) Endur
3 2 (0.27%) BusinessWorks
3 2 (0.27%) Dynamics CRM
3 2 (0.27%) Global One
3 2 (0.27%) Oracle EBS
3 2 (0.27%) Shopify
3 2 (0.27%) SystmOne
4 1 (0.14%) Eikon
4 1 (0.14%) Elite 3E
4 1 (0.14%) ION MarketView
4 1 (0.14%) NetSuite
4 1 (0.14%) Oracle Assets
4 1 (0.14%) Oracle EBS R12
4 1 (0.14%) Oracle E-Business Tax
4 1 (0.14%) Oracle General Ledger
4 1 (0.14%) Oracle Payables
4 1 (0.14%) Oracle Receivables
4 1 (0.14%) Temenos T24
4 1 (0.14%) thinkFolio
Cloud Services
1 219 (30.08%) Microsoft 365
2 113 (15.52%) Azure
3 29 (3.98%) Entra ID
4 27 (3.71%) AWS
5 23 (3.16%) WhatsApp
6 11 (1.51%) Cloud Computing
7 9 (1.24%) Azure DevOps
7 9 (1.24%) Power Platform
8 8 (1.10%) Azure Monitor
9 7 (0.96%) Azure Storage
9 7 (0.96%) OneDrive
10 6 (0.82%) Azure AI
11 5 (0.69%) OpenShift
11 5 (0.69%) Slack
12 3 (0.41%) Amazon EC2
12 3 (0.41%) Asana
12 3 (0.41%) Dynamics 365
12 3 (0.41%) GCP
12 3 (0.41%) GitHub
12 3 (0.41%) IaaS
Communications & Networking
1 78 (10.71%) Firewall
2 64 (8.79%) VPN
3 56 (7.69%) DNS
4 43 (5.91%) WAN
5 39 (5.36%) LAN
6 34 (4.67%) DHCP
7 30 (4.12%) TCP/IP
8 29 (3.98%) Wi-Fi
9 26 (3.57%) Wireless
10 25 (3.43%) SAN
11 21 (2.88%) VoIP
12 20 (2.75%) Internet
12 20 (2.75%) VLAN
13 17 (2.34%) BGP
14 15 (2.06%) IPsec
14 15 (2.06%) MPLS
15 13 (1.79%) Cisco Nexus
16 12 (1.65%) Junos
17 11 (1.51%) Ethernet
17 11 (1.51%) SD-WAN
Database & Business Intelligence
1 23 (3.16%) SQL Server
2 17 (2.34%) MySQL
3 11 (1.51%) Relational Database
4 9 (1.24%) PostgreSQL
5 8 (1.10%) Elasticsearch
5 8 (1.10%) RDBMS
6 7 (0.96%) Data Warehouse
7 6 (0.82%) MongoDB
7 6 (0.82%) Power BI
8 4 (0.55%) Azure SQL Database
9 3 (0.41%) NoSQL
10 2 (0.27%) DB2
10 2 (0.27%) MariaDB
10 2 (0.27%) Oracle Database
10 2 (0.27%) Sybase ASE
11 1 (0.14%) IDOL
11 1 (0.14%) SQL Server Integration Services
Development Applications
1 39 (5.36%) JIRA
2 12 (1.65%) Git
3 7 (0.96%) Jenkins
4 5 (0.69%) Bitbucket Server
4 5 (0.69%) CA Release Automation
4 5 (0.69%) SonarQube
4 5 (0.69%) Sonatype Nexus
4 5 (0.69%) TeamCity
5 4 (0.55%) Hudson
6 1 (0.14%) GitLab
6 1 (0.14%) Selenium
6 1 (0.14%) SQL Server Management Studio (SSMS)
General
1 239 (32.83%) Social Skills
2 101 (13.87%) Finance
3 62 (8.52%) Public Sector
4 52 (7.14%) Telecoms
5 48 (6.59%) Analytical Skills
6 41 (5.63%) Manufacturing
7 29 (3.98%) Marketing
8 28 (3.85%) Banking
9 27 (3.71%) Organisational Skills
10 21 (2.88%) Electronics
11 20 (2.75%) Presentation Skills
12 17 (2.34%) Legal
13 13 (1.79%) Financial Institution
14 12 (1.65%) Documentation Skills
15 9 (1.24%) Law
16 8 (1.10%) Retail
17 6 (0.82%) Automotive
17 6 (0.82%) French Language
17 6 (0.82%) Japanese Language
17 6 (0.82%) Police
Libraries, Frameworks & Software Standards
1 13 (1.79%) .NET
2 11 (1.51%) Web Services
3 7 (0.96%) CSS
3 7 (0.96%) Elastic Stack
3 7 (0.96%) REST
3 7 (0.96%) Spring Boot
4 6 (0.82%) ARM Templates
4 6 (0.82%) FIX Protocol
5 5 (0.69%) HTML
5 5 (0.69%) HTML5
5 5 (0.69%) JSON
5 5 (0.69%) Middleware
6 3 (0.41%) Hugging Face
6 3 (0.41%) Kafka
6 3 (0.41%) LangChain
6 3 (0.41%) PyTorch
6 3 (0.41%) RESTful
6 3 (0.41%) TIBCO EMS
6 3 (0.41%) XMPP
6 3 (0.41%) XSLT
Miscellaneous
1 35 (4.81%) Data Centre
2 33 (4.53%) Driving Licence
3 32 (4.40%) Video Conferencing
4 23 (3.16%) PKI
5 22 (3.02%) Self-Motivation
6 20 (2.75%) Onboarding
7 19 (2.61%) NHS
8 16 (2.20%) Clustering
8 16 (2.20%) Management Information System
9 15 (2.06%) Data Protection Act
9 15 (2.06%) iPad
9 15 (2.06%) iPhone
10 9 (1.24%) Blackberry
10 9 (1.24%) Linux Command Line
11 8 (1.10%) CMDB
12 7 (0.96%) BYOD
12 7 (0.96%) Smartphone
13 6 (0.82%) Fat Client
13 6 (0.82%) Hedge funds
13 6 (0.82%) Renewable Energy
Operating Systems
1 419 (57.55%) Windows
2 154 (21.15%) Windows 10
3 91 (12.50%) Windows Server
4 70 (9.62%) Linux
5 56 (7.69%) Windows 7
6 36 (4.95%) Windows Server 2016
7 34 (4.67%) Windows Server 2012
8 31 (4.26%) Mac OS
9 29 (3.98%) Windows Server 2019
10 27 (3.71%) Android
11 24 (3.30%) Apple iOS
12 15 (2.06%) Red Hat Enterprise Linux
13 13 (1.79%) Unix
14 7 (0.96%) Windows 8
15 6 (0.82%) VMS
15 6 (0.82%) Windows Vista
16 5 (0.69%) CentOS
16 5 (0.69%) Mac OS X
17 4 (0.55%) Windows Server 2008
18 3 (0.41%) Ubuntu
Processes & Methodologies
1 141 (19.37%) Customer Service
2 130 (17.86%) Problem-Solving
3 101 (13.87%) ITIL
4 38 (5.22%) Migration
5 36 (4.95%) Service Management
6 34 (4.67%) Asset Management
7 32 (4.40%) Service Delivery
8 30 (4.12%) Disaster Recovery
9 29 (3.98%) Mobile Device Management
10 28 (3.85%) Business Intelligence
10 28 (3.85%) DevOps
10 28 (3.85%) Incident Management
11 26 (3.57%) Infrastructure Engineering
12 24 (3.30%) Decision-Making
13 23 (3.16%) Agile
13 23 (3.16%) Customer Experience
14 21 (2.88%) Analytics
14 21 (2.88%) Digital Marketing
14 21 (2.88%) Programme Management
15 20 (2.75%) Release Management
Programming Languages
1 73 (10.03%) PowerShell
2 46 (6.32%) SQL
3 34 (4.67%) Python
4 18 (2.47%) C#
5 17 (2.34%) Java
6 13 (1.79%) Shell Script
7 9 (1.24%) Perl
7 9 (1.24%) VB
8 7 (0.96%) Bash
9 6 (0.82%) Bicep
9 6 (0.82%) VBScript
10 5 (0.69%) Kusto Query Language
10 5 (0.69%) PHP
10 5 (0.69%) T-SQL
11 3 (0.41%) F#
11 3 (0.41%) JavaScript
11 3 (0.41%) Korn
11 3 (0.41%) VBA
11 3 (0.41%) XPath
12 2 (0.27%) C++
Qualifications
1 154 (21.15%) Security Cleared
2 101 (13.87%) SC Cleared
3 75 (10.30%) Degree
4 47 (6.46%) DV Cleared
5 27 (3.71%) Cisco Certification
6 24 (3.30%) CCNA
7 22 (3.02%) Microsoft Certification
8 16 (2.20%) DBS Check
9 13 (1.79%) BPSS Clearance
10 10 (1.37%) ITIL Foundation Certificate
11 9 (1.24%) CCNP
11 9 (1.24%) ITIL Certification
12 7 (0.96%) MCSA
13 6 (0.82%) A+ Certification
14 5 (0.69%) Computer Science Degree
14 5 (0.69%) MCSE
15 4 (0.55%) Azure Certification
16 3 (0.41%) MCP
17 2 (0.27%) Dell Certification
17 2 (0.27%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 49 (6.73%) SLA
2 5 (0.69%) GAMP
2 5 (0.69%) GxP
2 5 (0.69%) ISO 9000
2 5 (0.69%) ISO/IEC 27001
2 5 (0.69%) QA
3 3 (0.41%) Accessibility
4 2 (0.27%) Cyber Essentials
4 2 (0.27%) Data Quality
5 1 (0.14%) COBIT
5 1 (0.14%) COPPA
5 1 (0.14%) GDPR
5 1 (0.14%) HIPAA
5 1 (0.14%) IASME
5 1 (0.14%) ISO 22301
5 1 (0.14%) NIST
5 1 (0.14%) NIST 800
System Software
1 252 (34.62%) Active Directory
2 47 (6.46%) VMware Infrastructure
3 24 (3.30%) Hyper-V
4 12 (1.65%) Virtual Machines
5 9 (1.24%) vSphere
6 8 (1.10%) Docker
6 8 (1.10%) Firmware
6 8 (1.10%) Virtual Desktop
7 7 (0.96%) VMware ESXi
8 5 (0.69%) VMware Workstation
9 4 (0.55%) BitLocker
10 3 (0.41%) NFS
11 2 (0.27%) VMware NSX
11 2 (0.27%) XenApp
12 1 (0.14%) Virtual Servers
12 1 (0.14%) XenDesktop
Systems Management
1 130 (17.86%) SCCM
2 64 (8.79%) Microsoft Intune
3 19 (2.61%) WSUS
4 16 (2.20%) Jamf Pro
5 15 (2.06%) Kubernetes
6 14 (1.92%) SCOM
7 11 (1.51%) Autotask
8 10 (1.37%) Failover Clustering
9 9 (1.24%) Active Directory Federation Services
10 8 (1.10%) Ansible
11 7 (0.96%) Nessus
11 7 (0.96%) OpenView
12 5 (0.69%) Kibana
12 5 (0.69%) Progress Chef
13 4 (0.55%) vCenter Server
14 3 (0.41%) Grafana
14 3 (0.41%) Red Hat Satellite
14 3 (0.41%) Single Sign-On
14 3 (0.41%) vRealize
14 3 (0.41%) ZABBIX
Vendors
1 231 (31.73%) Microsoft
2 76 (10.44%) Cisco
3 57 (7.83%) VMware
4 50 (6.87%) ServiceNow
5 46 (6.32%) Apple
6 44 (6.04%) Citrix
7 37 (5.08%) HP
8 23 (3.16%) SAP
9 21 (2.88%) Red Hat
10 19 (2.61%) Juniper
10 19 (2.61%) Oracle
11 17 (2.34%) CheckPoint
12 16 (2.20%) Avaya
12 16 (2.20%) Bloomberg
13 15 (2.06%) Atlassian
14 14 (1.92%) EMC
15 13 (1.79%) Dell
16 9 (1.24%) Adobe
17 8 (1.10%) BT
17 8 (1.10%) IBM