Incident Management Jobs in England

Incident Management
UK > England

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 1 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 220 237 271
Rank change year-on-year +17 +34 +18
Permanent jobs citing Incident Management 1,210 1,307 2,169
As % of all permanent jobs advertised in England 1.33% 1.55% 1.54%
As % of the Processes & Methodologies category 1.59% 1.63% 1.60%
Number of salaries quoted 913 866 1,553
10th Percentile £28,750 £28,125 £24,778
25th Percentile £33,500 £36,250 £32,500
Median annual salary (50th Percentile) £50,000 £54,000 £47,500
Median % change year-on-year -7.41% +13.68% -9.52%
75th Percentile £70,000 £72,500 £63,750
90th Percentile £92,000 £87,500 £80,000
UK median annual salary £50,000 £52,500 £47,500
% change year-on-year -4.76% +10.53% -9.52%

All Process and Methodology Skills
England

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 76,066 80,344 135,543
As % of all permanent jobs advertised in England 83.60% 95.49% 95.97%
Number of salaries quoted 55,107 48,707 73,448
10th Percentile £29,000 £34,324 £33,294
25th Percentile £40,000 £46,000 £44,000
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £72,500 £82,500 £80,000
90th Percentile £93,250 £102,500 £97,500
UK median annual salary £55,000 £60,800 £60,000
% change year-on-year -9.54% +1.33% +9.09%

Incident Management
Job Vacancy Trend in England

Job postings citing Incident Management as a proportion of all IT jobs advertised in England.

Job vacancy trend for Incident Management in England

Incident Management
Salary Trend in England

3-month moving average salary quoted in jobs citing Incident Management in England.

Salary trend for Incident Management in England

Incident Management
Salary Histogram in England

Salary distribution for jobs citing Incident Management in England over the 6 months to 1 June 2024.

Salary histogram for Incident Management in England

Incident Management
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the England region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +85 368 £70,000 +7.69% 85
North of England -8 269 £42,500 -10.53% 40
South East -6 233 £45,000 -5.26% 62
South West +48 155 £50,000 +38.89% 16
North West -6 124 £45,000 -10.00% 18
Midlands -2 115 £53,250 +42.00% 43
West Midlands +2 91 £48,750 -7.14% 30
Yorkshire -21 90 £44,000 -2.22% 19
East of England -28 61 £32,000 -41.82% 25
North East +18 55 £32,500 -18.75% 5
East Midlands -27 23 £64,500 +98.46% 13
Incident Management
UK

Incident Management
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 70 (5.79%) Microsoft Exchange
2 35 (2.89%) WebLogic
3 31 (2.56%) SharePoint
4 14 (1.16%) SAS
5 13 (1.07%) Oracle Service Bus
6 9 (0.74%) IIS
7 6 (0.50%) Confluence
8 4 (0.33%) CMS
9 3 (0.25%) IBM Notes
9 3 (0.25%) nginx
9 3 (0.25%) WordPress
10 2 (0.17%) Apache
10 2 (0.17%) Liferay
10 2 (0.17%) Magnolia
10 2 (0.17%) Sitecore CMS
10 2 (0.17%) Skype for Business
11 1 (0.083%) Exchange Server 2013
11 1 (0.083%) Oracle Spatial
11 1 (0.083%) Oracle Workflow
Applications
1 99 (8.18%) Microsoft Office
2 53 (4.38%) Microsoft Excel
3 24 (1.98%) MS Visio
4 18 (1.49%) Microsoft PowerPoint
5 5 (0.41%) Microsoft Project
6 2 (0.17%) Adobe Creative Suite
6 2 (0.17%) Spreadsheet
7 1 (0.083%) Chatbot
Business Applications
1 26 (2.15%) Remedy ITSM
2 7 (0.58%) Dynamics CRM
2 7 (0.58%) Elite 3E
3 5 (0.41%) Fidessa
3 5 (0.41%) Oracle ERP
3 5 (0.41%) Workday HCM
4 4 (0.33%) SAP S/4HANA
5 3 (0.25%) Endur
5 3 (0.25%) NEC Housing
5 3 (0.25%) SAP MM
6 2 (0.17%) SAP HCM
7 1 (0.083%) Oracle Cash Management
7 1 (0.083%) Oracle EBS R12
7 1 (0.083%) Oracle E-Business Tax
7 1 (0.083%) Oracle General Ledger
7 1 (0.083%) Oracle Internet Expenses
7 1 (0.083%) Oracle iProcurement
7 1 (0.083%) Oracle Payables
7 1 (0.083%) Oracle Receivables
7 1 (0.083%) SAP PP
Cloud Services
1 297 (24.55%) Azure
2 225 (18.60%) Microsoft 365
3 108 (8.93%) AWS
4 53 (4.38%) Entra ID
5 33 (2.73%) SaaS
6 28 (2.31%) Power Platform
7 27 (2.23%) PaaS
8 24 (1.98%) Azure DevOps
8 24 (1.98%) IaaS
9 23 (1.90%) Serverless
10 20 (1.65%) Azure Functions
11 18 (1.49%) Azure Data Factory
12 17 (1.40%) Cloud Computing
13 16 (1.32%) Azure Monitor
14 15 (1.24%) Azure Logic Apps
14 15 (1.24%) Azure Storage
14 15 (1.24%) GCP
14 15 (1.24%) Mimecast
15 14 (1.16%) Azure Service Bus
16 13 (1.07%) PowerApps
Communications & Networking
1 142 (11.74%) Firewall
2 72 (5.95%) DNS
2 72 (5.95%) Network Security
3 60 (4.96%) LAN
4 51 (4.21%) WAN
5 49 (4.05%) DHCP
6 44 (3.64%) SAN
6 44 (3.64%) VPN
7 33 (2.73%) TCP/IP
8 30 (2.48%) Wireless
9 28 (2.31%) Wi-Fi
10 20 (1.65%) Internet
10 20 (1.65%) Intrusion Detection
11 19 (1.57%) VoIP
12 17 (1.40%) SD-WAN
13 16 (1.32%) Remote Desktop
14 15 (1.24%) MPLS
15 11 (0.91%) VLAN
16 10 (0.83%) Cisco ASA
17 9 (0.74%) Unified Communications
Database & Business Intelligence
1 60 (4.96%) SQL Server
2 22 (1.82%) Elasticsearch
3 21 (1.74%) Oracle Database
4 19 (1.57%) MySQL
5 16 (1.32%) Power BI
6 14 (1.16%) Amazon RDS
6 14 (1.16%) RDBMS
6 14 (1.16%) Relational Database
7 13 (1.07%) Oracle Database 10g
7 13 (1.07%) Oracle Database 11g
7 13 (1.07%) VLDB
8 11 (0.91%) Azure SQL Database
9 9 (0.74%) SQL Server Integration Services
10 3 (0.25%) PostgreSQL
10 3 (0.25%) Redis
10 3 (0.25%) SAP HANA
10 3 (0.25%) SQL Server Reporting Services
11 2 (0.17%) Crystal Reports
11 2 (0.17%) DB2
11 2 (0.17%) NoSQL
Development Applications
1 44 (3.64%) JIRA
2 7 (0.58%) Jenkins
3 5 (0.41%) Git
3 5 (0.41%) HP UFT
3 5 (0.41%) JMeter
3 5 (0.41%) LoadRunner
3 5 (0.41%) MSTest
3 5 (0.41%) Selenium
3 5 (0.41%) Team Foundation Server
4 4 (0.33%) GitLab
5 3 (0.25%) Burp Suite
5 3 (0.25%) Metasploit
5 3 (0.25%) Sonatype Nexus
5 3 (0.25%) sqlmap
6 2 (0.17%) Bower
6 2 (0.17%) git-flow
6 2 (0.17%) gulp
6 2 (0.17%) Moq
6 2 (0.17%) Visual Studio
7 1 (0.083%) Toad
General
1 455 (37.60%) Social Skills
2 246 (20.33%) Finance
3 222 (18.35%) Analytical Skills
4 63 (5.21%) Law
5 59 (4.88%) Organisational Skills
6 52 (4.30%) Legal
7 48 (3.97%) Banking
8 43 (3.55%) Military
9 41 (3.39%) Telecoms
10 38 (3.14%) Retail
11 36 (2.98%) Inclusion and Diversity
12 25 (2.07%) Police
13 23 (1.90%) Presentation Skills
13 23 (1.90%) Public Sector
14 20 (1.65%) Documentation Skills
15 13 (1.07%) Advertising
15 13 (1.07%) Aerospace
15 13 (1.07%) Influencing Skills
15 13 (1.07%) Manufacturing
16 12 (0.99%) French Language
Job Titles
1 331 (27.36%) Analyst
2 134 (11.07%) Senior
3 116 (9.59%) Lead
4 114 (9.42%) Support Analyst
5 95 (7.85%) Service Manager
6 94 (7.77%) IT Support
7 84 (6.94%) Security Analyst
8 79 (6.53%) Service Analyst
8 79 (6.53%) Support Engineer
9 75 (6.20%) Applications Support
10 74 (6.12%) IT Analyst
11 73 (6.03%) Consultant
12 69 (5.70%) Senior Analyst
13 67 (5.54%) Incident Manager
14 66 (5.45%) Service Desk Analyst
15 60 (4.96%) Team Leader
16 59 (4.88%) Infrastructure Engineer
17 58 (4.79%) IT Engineer
17 58 (4.79%) Security Consultant
18 52 (4.30%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 39 (3.22%) .NET
2 29 (2.40%) Elastic Stack
3 24 (1.98%) CSS
3 24 (1.98%) Spring
4 22 (1.82%) J2EE
4 22 (1.82%) Java EE
5 21 (1.74%) .NET Framework
5 21 (1.74%) FIX Protocol
5 21 (1.74%) Web Services
6 20 (1.65%) HTML
7 16 (1.32%) AngularJS
8 14 (1.16%) Twitter Bootstrap
9 7 (0.58%) ARM Templates
9 7 (0.58%) JSON
10 6 (0.50%) Oracle Fusion
11 3 (0.25%) ASP.NET MVC
11 3 (0.25%) Entity Framework
11 3 (0.25%) Kafka
11 3 (0.25%) Node.js
11 3 (0.25%) RESTful
Miscellaneous
1 144 (11.90%) Management Information System
2 53 (4.38%) Data Centre
3 43 (3.55%) Security Operations Centre
4 35 (2.89%) Cyber Kill Chain
5 31 (2.56%) Driving Licence
6 30 (2.48%) Enterprise Storage
7 27 (2.23%) Cyber Threat
7 27 (2.23%) Security Posture
7 27 (2.23%) Self-Motivation
8 25 (2.07%) Onboarding
9 24 (1.98%) Cyber Defence
10 19 (1.57%) CMDB
11 16 (1.32%) Legacy Systems
12 14 (1.16%) Hybrid Cloud
13 13 (1.07%) Cyberattack
14 12 (0.99%) Analytical Mindset
15 11 (0.91%) Linux Command Line
16 10 (0.83%) Data Protection Act
16 10 (0.83%) iPhone
16 10 (0.83%) Public Cloud
Operating Systems
1 331 (27.36%) Windows
2 119 (9.83%) Windows Server
3 109 (9.01%) Linux
4 82 (6.78%) Windows 10
5 72 (5.95%) Unix
6 27 (2.23%) Windows Server 2016
7 23 (1.90%) Windows Server 2019
8 16 (1.32%) Apple iOS
9 14 (1.16%) Android
9 14 (1.16%) Solaris
10 10 (0.83%) Windows Server 2003
11 8 (0.66%) Windows 7
12 7 (0.58%) Mac OS X
13 6 (0.50%) CentOS
13 6 (0.50%) Ubuntu
14 5 (0.41%) Kali Linux
14 5 (0.41%) Windows Server 2012
15 3 (0.25%) Amazon Linux
15 3 (0.25%) Mac OS
15 3 (0.25%) Windows Server 2008
Processes & Methodologies
1 466 (38.51%) ITIL
2 311 (25.70%) Problem-Solving
3 271 (22.40%) Service Management
4 238 (19.67%) Change Management
5 230 (19.01%) Cybersecurity
6 191 (15.79%) Problem Management
7 183 (15.12%) Customer Service
8 172 (14.21%) Information Security
9 170 (14.05%) Service Delivery
10 162 (13.39%) Incident Response
11 151 (12.48%) ITSM
12 143 (11.82%) Continuous Improvement
13 121 (10.00%) Root Cause Analysis
13 121 (10.00%) Security Operations
14 113 (9.34%) SIEM
15 107 (8.84%) Major Incident Management
16 102 (8.43%) Mentoring
17 100 (8.26%) Infrastructure Engineering
18 97 (8.02%) Process Improvement
19 88 (7.27%) Risk Management
Programming Languages
1 106 (8.76%) SQL
2 101 (8.35%) PowerShell
3 63 (5.21%) Python
4 45 (3.72%) Java
5 35 (2.89%) C#
6 31 (2.56%) Bash
7 25 (2.07%) JavaScript
8 24 (1.98%) Shell Script
9 22 (1.82%) PL/SQL
10 13 (1.07%) VBA
11 12 (0.99%) MATLAB
11 12 (0.99%) VB.NET
12 9 (0.74%) T-SQL
13 5 (0.41%) Perl
13 5 (0.41%) Ruby
14 4 (0.33%) C++
14 4 (0.33%) VB
15 2 (0.17%) C
15 2 (0.17%) PHP
15 2 (0.17%) XAML
Qualifications
1 178 (14.71%) Degree
2 176 (14.55%) Security Cleared
3 109 (9.01%) CISSP
4 106 (8.76%) SC Cleared
5 73 (6.03%) DV Cleared
6 70 (5.79%) CISM
6 70 (5.79%) ITIL Certification
7 60 (4.96%) Microsoft Certification
8 57 (4.71%) Azure Certification
9 45 (3.72%) Cisco Certification
10 44 (3.64%) CISA
11 33 (2.73%) Computer Science Degree
12 30 (2.48%) CCNP
13 23 (1.90%) CCNA
14 22 (1.82%) CRISC
15 21 (1.74%) ISO 27001 Lead Auditor
15 21 (1.74%) ITIL Foundation Certificate
16 17 (1.40%) AWS Certification
17 16 (1.32%) MCSE
18 13 (1.07%) A+ Certification
Quality Assurance & Compliance
1 202 (16.69%) SLA
2 103 (8.51%) ISO/IEC 27001
3 77 (6.36%) NIST
4 39 (3.22%) Cyber Essentials
5 29 (2.40%) GDPR
6 22 (1.82%) PCI DSS
7 20 (1.65%) JSP 440
8 18 (1.49%) GRC
9 14 (1.16%) PMO
10 11 (0.91%) QA
11 10 (0.83%) Accessibility
11 10 (0.83%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
12 8 (0.66%) Cyber Essentials PLUS
12 8 (0.66%) HIPAA
12 8 (0.66%) NIST 800
13 6 (0.50%) ISO 9001
14 4 (0.33%) California Consumer Privacy Act
14 4 (0.33%) HMG Security Policy Framework
14 4 (0.33%) ISO 22301
15 3 (0.25%) NCSC
System Software
1 257 (21.24%) Active Directory
2 69 (5.70%) Hyper-V
2 69 (5.70%) VMware Infrastructure
3 47 (3.88%) vSphere
4 14 (1.16%) Docker
5 13 (1.07%) Oracle RAC
5 13 (1.07%) Virtual Machines
6 12 (0.99%) Firmware
7 10 (0.83%) Virtual Desktop
8 8 (0.66%) VMware ESXi
9 5 (0.41%) VMware NSX
10 3 (0.25%) Virtual Servers
11 2 (0.17%) Microsoft Virtual Server
11 2 (0.17%) Terminal Services
11 2 (0.17%) VMware Workstation
12 1 (0.083%) NFS
Systems Management
1 58 (4.79%) SCCM
2 49 (4.05%) Microsoft Intune
3 31 (2.56%) Terraform
4 27 (2.23%) Single Sign-On
5 22 (1.82%) OpenSSO
6 21 (1.74%) vCenter Server
7 18 (1.49%) Ansible
8 17 (1.40%) Kubernetes
9 15 (1.24%) Data Guard
10 13 (1.07%) Oracle RMAN
11 12 (0.99%) QRadar
11 12 (0.99%) SCOM
12 8 (0.66%) WSUS
13 7 (0.58%) NetBackup
14 6 (0.50%) Cisco Prime
14 6 (0.50%) NetCrunch
14 6 (0.50%) VxRail
15 5 (0.41%) Opsview
15 5 (0.41%) Suricata
16 3 (0.25%) Grafana
Vendors
1 402 (33.22%) Microsoft
2 129 (10.66%) VMware
3 119 (9.83%) Cisco
4 105 (8.68%) ServiceNow
5 70 (5.79%) Oracle
6 58 (4.79%) Remedy
7 43 (3.55%) Citrix
8 40 (3.31%) SolarWinds
9 38 (3.14%) Dell
10 29 (2.40%) Splunk
10 29 (2.40%) Tanium
11 28 (2.31%) Tripwire
12 23 (1.90%) HP
13 22 (1.82%) Palo Alto
14 20 (1.65%) Meraki
15 17 (1.40%) BMC
16 16 (1.32%) IBM
17 15 (1.24%) Google
17 15 (1.24%) ION Trading
18 13 (1.07%) Sun