First Line Support Engineer
UK
The median First Line Support Engineer salary in the UK is £27,000 per year according to job vacancies posted during the 6 months to 1 June 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 1 Jun 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 792 | 821 | 1130 |
| Rank change year-on-year | +29 | +309 | -261 |
| Permanent jobs requiring a 1st Line Support Engineer | 115 | 126 | 131 |
| As % of all permanent jobs advertised in the UK | 0.11% | 0.13% | 0.078% |
| As % of the Job Titles category | 0.12% | 0.15% | 0.081% |
| Number of salaries quoted | 111 | 117 | 118 |
| 10th Percentile | £21,000 | £21,250 | £19,675 |
| 25th Percentile | £22,495 | £23,250 | £21,250 |
| Median annual salary (50th Percentile) | £27,000 | £25,000 | £24,250 |
| Median % change year-on-year | +8.00% | +3.09% | +7.78% |
| 75th Percentile | £28,750 | £28,750 | £27,250 |
| 90th Percentile | £36,500 | £30,300 | £29,750 |
| UK excluding London median annual salary | £25,375 | £25,000 | £22,750 |
| % change year-on-year | +1.50% | +9.89% | +3.41% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 99,552 | 86,380 | 162,088 |
| % of permanent jobs with a recognized job title | 94.85% | 91.27% | 96.05% |
| Number of salaries quoted | 70,786 | 55,655 | 84,889 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,625 |
| Median annual salary (50th Percentile) | £52,500 | £60,000 | £60,000 |
| Median % change year-on-year | -12.50% | - | +9.09% |
| 75th Percentile | £70,000 | £80,000 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £95,000 |
| UK excluding London median annual salary | £50,000 | £53,500 | £50,244 |
| % change year-on-year | -6.54% | +6.48% | +5.78% |
1st Line Support Engineer
Job Vacancy Trend
Job postings that featured 1st Line Support Engineer in the job title as a proportion of all IT jobs advertised.
1st Line Support Engineer
Salary Trend
3-month moving average salary quoted in jobs citing 1st Line Support Engineer.
1st Line Support Engineer
Salary Histogram
Salary distribution for jobs citing 1st Line Support Engineer over the 6 months to 1 June 2024.
1st Line Support Engineer
Top 17 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Engineer within the UK over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| UK excluding London | -36 | 92 | £25,375 | +1.50% | 33 |
| England | -5 | 80 | £25,125 | +0.50% | 39 |
| Work from Home | +16 | 27 | £27,500 | +10.00% | 7 |
| South East | -4 | 26 | £24,000 | -2.04% | 15 |
| North of England | +45 | 21 | £22,826 | -17.00% | 5 |
| London | +105 | 20 | £27,500 | -5.17% | 8 |
| North West | +8 | 15 | £22,826 | -12.21% | 4 |
| Northern Ireland | - | 15 | £35,000 | - | 1 |
| Scotland | -58 | 12 | £27,500 | +20.88% | 2 |
| South West | -28 | 5 | £25,000 | - | 3 |
| Wales | - | 5 | £22,000 | - | |
| North East | - | 5 | £22,000 | - | |
| East of England | -15 | 4 | £24,750 | -1.00% | 3 |
| Midlands | -42 | 4 | £25,500 | +2.00% | 6 |
| West Midlands | -20 | 3 | £27,500 | +27.91% | 1 |
| Yorkshire | +58 | 1 | £21,500 | -21.82% | 1 |
| East Midlands | -41 | 1 | £22,500 | -10.00% | 5 |
1st Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 1 June 2024, 1st Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 1st Line Support Engineer in the job title.
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1st Line Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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