Service Analyst Jobs in the UK excluding London

Service Analyst
UK > UK excluding London

The median Service Analyst salary in the UK excluding London is £26,000 per year according to job vacancies posted during the 6 months to 9 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 Jun 2024
Same period 2023 Same period 2022
Rank 285 293 282
Rank change year-on-year +8 -11 +36
Permanent jobs requiring a Service Analyst 692 603 968
As % of all permanent jobs advertised in the UK excluding London 0.88% 1.08% 1.28%
As % of the Job Titles category 0.92% 1.22% 1.34%
Number of salaries quoted 504 452 734
10th Percentile £22,000 £21,250 £19,750
25th Percentile £23,500 £23,500 £21,750
Median annual salary (50th Percentile) £26,000 £26,000 £25,750
Median % change year-on-year - +0.97% +7.29%
75th Percentile £30,000 £33,063 £30,500
90th Percentile £35,850 £40,000 £47,500
UK median annual salary £27,500 £28,500 £27,500
% change year-on-year -3.51% +3.64% -

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 74,927 49,444 72,458
% of permanent jobs with a recognized job title 94.84% 88.83% 95.55%
Number of salaries quoted 52,326 29,284 42,904
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,500 £50,296
Median % change year-on-year -6.54% +6.37% +5.89%
75th Percentile £63,750 £68,750 £67,500
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Service Analyst
Job Vacancy Trend in the UK excluding London

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Analyst in the UK excluding London

Service Analyst
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Service Analyst in the UK excluding London.

Salary trend for Service Analyst in the UK excluding London

Service Analyst
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Service Analyst in the UK excluding London over the 6 months to 9 June 2024.

Salary histogram for Service Analyst in the UK excluding London

Service Analyst
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the UK excluding London region over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +79 238 £24,500 -2.00% 40
North West +29 121 £25,000 -2.18% 25
South East -55 121 £26,000 -5.45% 21
South West +40 109 £27,588 -1.47% 10
Midlands -6 106 £28,165 -2.88% 11
Yorkshire +85 86 £24,500 +1.45% 12
West Midlands +5 71 £27,500 -5.17% 5
East of England +9 70 £26,500 +10.42% 20
East Midlands -20 35 £28,165 +2.42% 6
North East 0 31 £24,500 -5.77% 5
Wales +10 23 £25,500 -23.88% 11
Scotland -102 23 £28,000 +21.74% 10
Northern Ireland +14 2 £31,500 -3.08% 1
Service Analyst
UK

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 9 June 2024, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Service Analyst in the job title.

1 345 (49.86%) Microsoft
2 325 (46.97%) Social Skills
3 271 (39.16%) Customer Service
4 264 (38.15%) Active Directory
4 264 (38.15%) Windows
5 256 (36.99%) Microsoft 365
6 218 (31.50%) ITIL
7 172 (24.86%) Problem-Solving
8 126 (18.21%) Microsoft Office
9 105 (15.17%) SLA
10 89 (12.86%) Finance
11 85 (12.28%) Analytical Skills
12 79 (11.42%) Windows 10
13 77 (11.13%) Time Management
14 73 (10.55%) Incident Management
14 73 (10.55%) ServiceNow
15 71 (10.26%) ITSM
16 69 (9.97%) Law
16 69 (9.97%) Windows Server
17 67 (9.68%) Azure
18 60 (8.67%) Microsoft Exchange
19 57 (8.24%) LAN
20 54 (7.80%) Inclusion and Diversity
21 50 (7.23%) TCP/IP
21 50 (7.23%) Service Delivery
22 49 (7.08%) VPN
22 49 (7.08%) Retail
23 46 (6.65%) Degree
24 45 (6.50%) Service Management
25 42 (6.07%) Android

Service Analyst Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 60 (8.67%) Microsoft Exchange
2 36 (5.20%) SharePoint
3 25 (3.61%) Confluence
4 3 (0.43%) IBM Notes
5 2 (0.29%) Exchange Server 2003
5 2 (0.29%) Exchange Server 2007
5 2 (0.29%) Exchange Server 2010
5 2 (0.29%) Exchange Server 2013
6 1 (0.14%) IBM Domino
6 1 (0.14%) Skype for Business
Applications
1 126 (18.21%) Microsoft Office
2 29 (4.19%) Microsoft Excel
3 16 (2.31%) Microsoft PowerPoint
4 2 (0.29%) Microsoft Project
4 2 (0.29%) MS Visio
5 1 (0.14%) AutoCAD
5 1 (0.14%) Chatbot
5 1 (0.14%) SOLIDWORKS
Business Applications
1 2 (0.29%) assyst
1 2 (0.29%) BambooHR
1 2 (0.29%) iTrent
1 2 (0.29%) NEC Housing
2 1 (0.14%) Remedy ITSM
Cloud Services
1 256 (36.99%) Microsoft 365
2 67 (9.68%) Azure
3 34 (4.91%) SaaS
4 21 (3.03%) Entra ID
5 13 (1.88%) Mimecast
6 6 (0.87%) Dynamics 365
7 4 (0.58%) OneDrive
8 3 (0.43%) Power Platform
9 2 (0.29%) PaaS
10 1 (0.14%) AWS
Communications & Networking
1 57 (8.24%) LAN
2 50 (7.23%) TCP/IP
3 49 (7.08%) VPN
4 41 (5.92%) DNS
5 39 (5.64%) Firewall
6 35 (5.06%) WAN
7 34 (4.91%) VoIP
8 30 (4.34%) DHCP
9 25 (3.61%) Internet
10 20 (2.89%) Wireless
11 17 (2.46%) Remote Desktop
12 11 (1.59%) Broadband
13 9 (1.30%) Wi-Fi
14 4 (0.58%) Cisco IOS
14 4 (0.58%) SAN
14 4 (0.58%) Skype
15 3 (0.43%) VLAN
16 2 (0.29%) Structured Cabling
Database & Business Intelligence
1 14 (2.02%) SQL Server
2 3 (0.43%) Oracle Reports
2 3 (0.43%) Power BI
3 2 (0.29%) SAP HANA
3 2 (0.29%) SQL Server Integration Services
3 2 (0.29%) SQL Server Reporting Services
Development Applications
1 24 (3.47%) JIRA
2 2 (0.29%) Atlassian Bamboo
General
1 325 (46.97%) Social Skills
2 89 (12.86%) Finance
3 85 (12.28%) Analytical Skills
4 69 (9.97%) Law
5 54 (7.80%) Inclusion and Diversity
6 49 (7.08%) Retail
7 39 (5.64%) Telecoms
8 34 (4.91%) Banking
9 32 (4.62%) Investment Banking
10 27 (3.90%) French Language
10 27 (3.90%) Legal
11 25 (3.61%) Public Sector
12 23 (3.32%) Digital Economy
13 19 (2.75%) Corporate Banking
13 19 (2.75%) Presentation Skills
14 13 (1.88%) Front Office
15 11 (1.59%) Documentation Skills
16 9 (1.30%) Organisational Skills
17 8 (1.16%) German Language
18 6 (0.87%) Italian Language
Libraries, Frameworks & Software Standards
1 16 (2.31%) OLE
2 5 (0.72%) XML
3 2 (0.29%) Oracle Fusion
Miscellaneous
1 29 (4.19%) Smartphone
2 25 (3.61%) Self-Motivation
3 24 (3.47%) Driving Licence
3 24 (3.47%) Management Information System
4 20 (2.89%) Data Centre
5 19 (2.75%) Mobile App
6 12 (1.73%) Team-Oriented Environment
7 10 (1.45%) Replication
8 9 (1.30%) Onboarding
9 8 (1.16%) Life Science
10 7 (1.01%) Credit Derivative
10 7 (1.01%) Credit Risk
10 7 (1.01%) Derivative
10 7 (1.01%) Foreign Exchange (FX)
11 6 (0.87%) Fixed Income
12 5 (0.72%) iPad
13 4 (0.58%) iPhone
14 3 (0.43%) EPoS
14 3 (0.43%) Mainframe
15 2 (0.29%) Blackberry
Operating Systems
1 264 (38.15%) Windows
2 79 (11.42%) Windows 10
3 69 (9.97%) Windows Server
4 42 (6.07%) Android
5 24 (3.47%) Windows Server 2019
6 22 (3.18%) Windows Server 2016
7 19 (2.75%) Apple iOS
8 14 (2.02%) Windows Server 2012
9 13 (1.88%) Windows 7
10 6 (0.87%) Unix
11 5 (0.72%) Windows Server 2008
12 4 (0.58%) Linux
12 4 (0.58%) Mac OS
13 2 (0.29%) Windows 8
13 2 (0.29%) Windows Server 2003
Processes & Methodologies
1 271 (39.16%) Customer Service
2 218 (31.50%) ITIL
3 172 (24.86%) Problem-Solving
4 77 (11.13%) Time Management
5 73 (10.55%) Incident Management
6 71 (10.26%) ITSM
7 50 (7.23%) Service Delivery
8 45 (6.50%) Service Management
9 30 (4.34%) Collaborative Working
10 29 (4.19%) Change Management
10 29 (4.19%) Project Management
11 25 (3.61%) Root Cause Analysis
12 24 (3.47%) Customer Experience
13 22 (3.18%) Business Analysis
13 22 (3.18%) Continuous Improvement
14 21 (3.03%) Asset Management
14 21 (3.03%) Problem Management
15 18 (2.60%) Statistics
16 16 (2.31%) Process Improvement
16 16 (2.31%) Ticket Management
Programming Languages
1 16 (2.31%) R
1 16 (2.31%) SQL
2 10 (1.45%) PowerShell
Qualifications
1 46 (6.65%) Degree
2 26 (3.76%) A+ Certification
2 26 (3.76%) Microsoft Certification
3 21 (3.03%) Security Cleared
4 19 (2.75%) ITIL Certification
5 12 (1.73%) DV Cleared
6 9 (1.30%) MCP
6 9 (1.30%) NVQ Level 3
7 8 (1.16%) DBS Check
7 8 (1.16%) ITIL Foundation Certificate
7 8 (1.16%) SC Cleared
8 5 (0.72%) BPSS Clearance
9 3 (0.43%) MCDST
9 3 (0.43%) MCITP
10 2 (0.29%) CCA
10 2 (0.29%) Citrix Certification
10 2 (0.29%) HND
10 2 (0.29%) MCSA
11 1 (0.14%) Cisco Certification
11 1 (0.14%) ISEB
Quality Assurance & Compliance
1 105 (15.17%) SLA
2 22 (3.18%) GDPR
3 4 (0.58%) Accessibility
3 4 (0.58%) ISO 9001
4 3 (0.43%) ISO 14001
4 3 (0.43%) ISO/IEC 27001
5 1 (0.14%) PMO
System Software
1 264 (38.15%) Active Directory
2 10 (1.45%) Hyper-V
3 9 (1.30%) VMware Infrastructure
3 9 (1.30%) vSphere
4 6 (0.87%) XenApp
4 6 (0.87%) XenDesktop
5 2 (0.29%) Citrix Hypervisor
6 1 (0.14%) BitLocker
6 1 (0.14%) Terminal Services
6 1 (0.14%) Virtual Servers
Systems Management
1 20 (2.89%) Microsoft Intune
2 19 (2.75%) SCCM
3 2 (0.29%) Active Directory Federation Services
3 2 (0.29%) Backup Exec
3 2 (0.29%) Symantec Endpoint Protection
4 1 (0.14%) IBM BigFix
4 1 (0.14%) Icinga
4 1 (0.14%) Jamf Pro
4 1 (0.14%) Tivoli
Vendors
1 345 (49.86%) Microsoft
2 73 (10.55%) ServiceNow
3 30 (4.34%) VMware
4 24 (3.47%) Apple
4 24 (3.47%) Cisco
5 22 (3.18%) Citrix
6 17 (2.46%) Dell
7 13 (1.88%) HP
8 11 (1.59%) iManage
8 11 (1.59%) Virgin Media
9 10 (1.45%) NetApp
9 10 (1.45%) Remedy
9 10 (1.45%) Snow
9 10 (1.45%) Veeam
10 9 (1.30%) Adobe
11 6 (0.87%) Aderant
12 5 (0.72%) Meraki
12 5 (0.72%) Oracle
12 5 (0.72%) Splunk
13 4 (0.58%) SAP