SLA Jobs in the UK excluding London

Service Level Agreement (SLA)
UK > UK excluding London

The following table provides summary statistics for permanent job vacancies advertised in the UK excluding London with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 9 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
9 Jun 2024
Same period 2023 Same period 2022
Rank 129 120 121
Rank change year-on-year -9 +1 +13
Permanent jobs citing SLA 1,642 1,615 2,202
As % of all permanent jobs advertised in the UK excluding London 2.08% 2.90% 2.90%
As % of the Quality Assurance & Compliance category 16.55% 14.93% 16.66%
Number of salaries quoted 1,275 1,019 1,501
10th Percentile £23,500 £25,000 £21,500
25th Percentile £24,807 £28,750 £26,000
Median annual salary (50th Percentile) £30,000 £39,475 £35,000
Median % change year-on-year -24.00% +12.79% -6.67%
75th Percentile £46,030 £52,500 £47,500
90th Percentile £59,135 £66,250 £60,000
UK median annual salary £32,500 £40,000 £37,500
% change year-on-year -18.75% +6.67% -6.25%

All Quality Assurance and Compliance Skills
UK excluding London

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the UK excluding London with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 9,924 10,814 13,219
As % of all permanent jobs advertised in the UK excluding London 12.56% 19.43% 17.43%
Number of salaries quoted 6,387 4,420 7,021
10th Percentile £25,000 £28,500 £27,000
25th Percentile £32,500 £38,500 £36,021
Median annual salary (50th Percentile) £47,500 £50,000 £48,500
Median % change year-on-year -5.00% +3.09% +2.11%
75th Percentile £62,500 £66,250 £63,750
90th Percentile £76,250 £79,775 £77,500
UK median annual salary £52,500 £57,500 £55,000
% change year-on-year -8.70% +4.55% +4.76%

SLA
Job Vacancy Trend in the UK excluding London

Job postings citing SLA as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for SLA in the UK excluding London

SLA
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing SLA in the UK excluding London.

Salary trend for SLA in the UK excluding London

SLA
Salary Histogram in the UK excluding London

Salary distribution for jobs citing SLA in the UK excluding London over the 6 months to 9 June 2024.

Salary histogram for SLA in the UK excluding London

SLA
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the UK excluding London region over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +2 503 £31,250 -20.84% 70
North of England -7 378 £29,500 -20.27% 95
Midlands +2 287 £28,500 -24.00% 71
West Midlands +10 199 £28,119 -25.02% 52
South West -3 166 £37,500 +0.22% 41
North West -4 165 £28,750 -36.11% 55
East of England -46 142 £32,500 -40.91% 37
Yorkshire -6 139 £37,500 +15.38% 29
Scotland -42 93 £24,811 -37.97% 21
East Midlands -17 88 £28,500 -13.64% 19
North East +19 74 £24,960 -30.67% 11
Wales +20 70 £26,500 -17.19% 11
Northern Ireland +9 7 £28,000 -37.78% 8
SLA
UK

SLA
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 160 (9.74%) Microsoft Exchange
2 70 (4.26%) SharePoint
3 68 (4.14%) WebLogic
4 43 (2.62%) Oracle Service Bus
5 27 (1.64%) Apache Spark
6 6 (0.37%) Confluence
7 5 (0.30%) CMS
8 3 (0.18%) IBM Notes
8 3 (0.18%) IIS
9 2 (0.12%) Exchange Server 2013
10 1 (0.061%) Exchange Server 2007
10 1 (0.061%) OpenEdge
10 1 (0.061%) OpenStack
Applications
1 287 (17.48%) Microsoft Office
2 112 (6.82%) Microsoft Excel
3 51 (3.11%) MS Visio
4 23 (1.40%) Microsoft PowerPoint
5 11 (0.67%) Spreadsheet
6 7 (0.43%) Microsoft Project
7 2 (0.12%) Trello
8 1 (0.061%) Adobe Creative Suite
Business Applications
1 45 (2.74%) Remedy ITSM
2 42 (2.56%) Salesforce CRM
3 18 (1.10%) SAP S/4HANA
4 17 (1.04%) SAP Oil and Gas
5 13 (0.79%) Infor SunSystems
5 13 (0.79%) iTrent
6 3 (0.18%) Dynamics CRM
7 2 (0.12%) assyst
7 2 (0.12%) NEC Housing
7 2 (0.12%) Oracle ERP
8 1 (0.061%) Cognos Business Intelligence
8 1 (0.061%) Dynamics NAV
8 1 (0.061%) Maximo
8 1 (0.061%) Sage 200
8 1 (0.061%) Sage 50
8 1 (0.061%) SAP ERP
8 1 (0.061%) SAP PP
8 1 (0.061%) SAP SD
8 1 (0.061%) SAP WM
8 1 (0.061%) Unit4 Business World
Cloud Services
1 420 (25.58%) Microsoft 365
2 250 (15.23%) Azure
3 105 (6.39%) AWS
4 70 (4.26%) SaaS
5 53 (3.23%) Entra ID
6 24 (1.46%) Mimecast
7 22 (1.34%) Cloud Computing
8 18 (1.10%) OneDrive
9 17 (1.04%) Dynamics 365
10 16 (0.97%) Power Platform
11 14 (0.85%) GCP
12 10 (0.61%) Google Workspace
13 7 (0.43%) Azure DevOps
13 7 (0.43%) IaaS
14 5 (0.30%) PaaS
15 4 (0.24%) Amazon SQS
15 4 (0.24%) Azure Storage
15 4 (0.24%) GitHub
16 3 (0.18%) Amazon CloudWatch
16 3 (0.18%) GitHub Actions
Communications & Networking
1 141 (8.59%) Firewall
2 103 (6.27%) DNS
3 97 (5.91%) LAN
4 93 (5.66%) DHCP
5 89 (5.42%) Wi-Fi
6 87 (5.30%) WAN
7 79 (4.81%) VPN
8 73 (4.45%) TCP/IP
9 51 (3.11%) Internet
10 50 (3.05%) SAN
11 49 (2.98%) Wireless
12 33 (2.01%) VoIP
13 22 (1.34%) Network Security
14 19 (1.16%) Broadband
14 19 (1.16%) WLAN
15 15 (0.91%) SD-WAN
15 15 (0.91%) VLAN
16 13 (0.79%) DSL
16 13 (0.79%) MPLS
16 13 (0.79%) Remote Desktop
Database & Business Intelligence
1 51 (3.11%) Oracle Database
2 43 (2.62%) Oracle Database 10g
2 43 (2.62%) Oracle Database 11g
2 43 (2.62%) VLDB
3 40 (2.44%) SQL Server
4 33 (2.01%) Amazon RDS
5 27 (1.64%) Big Data
6 25 (1.52%) Elasticsearch
7 23 (1.40%) DB2
8 15 (0.91%) MongoDB
8 15 (0.91%) MySQL
8 15 (0.91%) Tableau
9 14 (0.85%) Apache Hive
9 14 (0.85%) Hadoop
9 14 (0.85%) Impala
10 13 (0.79%) BusinessObjects
10 13 (0.79%) Data Lake
11 7 (0.43%) Power BI
12 6 (0.37%) RDBMS
12 6 (0.37%) Relational Database
Development Applications
1 36 (2.19%) JIRA
2 5 (0.30%) Oracle Forms
3 4 (0.24%) Octopus Deploy
3 4 (0.24%) TeamCity
4 2 (0.12%) CircleCI
4 2 (0.12%) GitLab
4 2 (0.12%) Jenkins
5 1 (0.061%) Git
5 1 (0.061%) git-flow
5 1 (0.061%) MSI
General
1 783 (47.69%) Social Skills
2 276 (16.81%) Finance
3 264 (16.08%) Analytical Skills
4 139 (8.47%) Law
5 127 (7.73%) Retail
6 125 (7.61%) Organisational Skills
7 96 (5.85%) Billing
8 85 (5.18%) Inclusion and Diversity
9 77 (4.69%) Telecoms
10 61 (3.71%) Legal
11 45 (2.74%) Banking
12 42 (2.56%) Manufacturing
12 42 (2.56%) Public Sector
13 37 (2.25%) Presentation Skills
14 32 (1.95%) Marketing
15 28 (1.71%) Police
16 22 (1.34%) Documentation Skills
16 22 (1.34%) Fire and Rescue
17 20 (1.22%) Private Banking
18 15 (0.91%) Back Office
Job Titles
1 322 (19.61%) Analyst
2 195 (11.88%) Support Engineer
3 164 (9.99%) IT Support
4 162 (9.87%) Support Analyst
5 132 (8.04%) Service Manager
6 117 (7.13%) Lead
6 117 (7.13%) Senior
7 111 (6.76%) Applications Support
8 105 (6.39%) Service Analyst
9 101 (6.15%) Service Desk Analyst
10 90 (5.48%) IT Engineer
11 82 (4.99%) Applications Support Analyst
12 81 (4.93%) Team Leader
13 80 (4.87%) Infrastructure Engineer
14 66 (4.02%) IT Manager
15 64 (3.90%) IT Support Engineer
16 62 (3.78%) IT Technician
17 60 (3.65%) Delivery Manager
17 60 (3.65%) Service Delivery Manager
18 59 (3.59%) 1st Line Support
Libraries, Frameworks & Software Standards
1 45 (2.74%) Spring
2 25 (1.52%) J2EE
2 25 (1.52%) Java EE
3 23 (1.40%) AngularJS
3 23 (1.40%) React
4 22 (1.34%) RESTful
5 20 (1.22%) Spring Boot
6 17 (1.04%) .NET
7 13 (0.79%) Kafka
8 7 (0.43%) HTML
9 6 (0.37%) OLE
10 5 (0.30%) 802.1X
10 5 (0.30%) NETCONF
11 4 (0.24%) CSS
11 4 (0.24%) Elastic Stack
12 3 (0.18%) .NET Framework
12 3 (0.18%) EDI
12 3 (0.18%) Node.js
13 2 (0.12%) LDAP
13 2 (0.12%) RabbitMQ
Miscellaneous
1 193 (11.75%) Self-Motivation
2 130 (7.92%) Driving Licence
3 98 (5.97%) Video Conferencing
4 91 (5.54%) Management Information System
5 90 (5.48%) Digital Signage
6 89 (5.42%) Video\Live Streaming
7 56 (3.41%) Public Cloud
8 55 (3.35%) Data Centre
9 49 (2.98%) Cloud Native
10 32 (1.95%) EPoS
11 29 (1.77%) Onboarding
12 27 (1.64%) Clustering
13 23 (1.40%) Product Ownership
14 18 (1.10%) IoT
14 18 (1.10%) Replication
15 17 (1.04%) Team-Oriented Environment
16 13 (0.79%) PKI
17 10 (0.61%) BYOD
17 10 (0.61%) CMDB
17 10 (0.61%) Mobile App
Operating Systems
1 471 (28.68%) Windows
2 231 (14.07%) Windows Server
3 121 (7.37%) Windows 10
4 120 (7.31%) Linux
5 77 (4.69%) Unix
6 55 (3.35%) Windows Server 2019
7 49 (2.98%) Windows Server 2012
8 48 (2.92%) Windows Server 2016
9 43 (2.62%) Solaris
10 37 (2.25%) Apple iOS
11 29 (1.77%) Android
12 14 (0.85%) AIX
13 11 (0.67%) Windows 7
14 8 (0.49%) Ubuntu
15 6 (0.37%) Windows 8
16 5 (0.30%) Mac OS
16 5 (0.30%) Red Hat Enterprise Linux
16 5 (0.30%) Windows Server 2008
17 4 (0.24%) Debian
18 3 (0.18%) Windows Server 2003
Processes & Methodologies
1 599 (36.48%) Customer Service
2 448 (27.28%) ITIL
3 439 (26.74%) Problem-Solving
4 258 (15.71%) Service Delivery
5 217 (13.22%) Service Management
6 187 (11.39%) Incident Management
7 145 (8.83%) Continuous Improvement
8 144 (8.77%) Infrastructure Engineering
9 123 (7.49%) Time Management
10 118 (7.19%) ITSM
11 113 (6.88%) Presales
12 107 (6.52%) Logistics
13 105 (6.39%) Agile
13 105 (6.39%) Asset Management
14 101 (6.15%) Decision-Making
15 100 (6.09%) Change Management
16 97 (5.91%) Mentoring
17 95 (5.79%) CRM
17 95 (5.79%) Preventative Maintenance
18 93 (5.66%) Cybersecurity
Programming Languages
1 164 (9.99%) SQL
2 69 (4.20%) Java
3 58 (3.53%) PL/SQL
4 45 (2.74%) PowerShell
5 44 (2.68%) Python
6 27 (1.64%) Scala
7 25 (1.52%) Shell Script
8 19 (1.16%) C#
9 13 (0.79%) ActionScript
9 13 (0.79%) JavaScript
9 13 (0.79%) VB
10 10 (0.61%) Bash
11 2 (0.12%) PHP
12 1 (0.061%) C
12 1 (0.061%) Embedded C
12 1 (0.061%) Perl
12 1 (0.061%) Progress 4GL
12 1 (0.061%) VB.NET
12 1 (0.061%) VBScript
Qualifications
1 223 (13.58%) Security Cleared
2 202 (12.30%) Degree
3 127 (7.73%) SC Cleared
4 66 (4.02%) Microsoft Certification
5 62 (3.78%) BPSS Clearance
6 51 (3.11%) Cisco Certification
7 48 (2.92%) CCNA
8 47 (2.86%) ITIL Certification
9 31 (1.89%) MCP
10 29 (1.77%) CCNP
11 28 (1.71%) DV Cleared
12 27 (1.64%) A+ Certification
13 25 (1.52%) Azure Certification
14 23 (1.40%) DBS Check
15 17 (1.04%) HND
16 16 (0.97%) ITIL Foundation Certificate
16 16 (0.97%) Network+ Certification
17 13 (0.79%) APMP
17 13 (0.79%) Computer Science Degree
18 11 (0.67%) HNC
Quality Assurance & Compliance
1 45 (2.74%) ISO/IEC 27001
2 43 (2.62%) GDPR
3 42 (2.56%) PCI DSS
4 25 (1.52%) Cyber Essentials
5 19 (1.16%) QA
6 17 (1.04%) PMO
7 15 (0.91%) ISO 9001
8 14 (0.85%) Accessibility
9 9 (0.55%) Data Quality
10 5 (0.30%) HIPAA
11 4 (0.24%) NIST
12 2 (0.12%) COBIT
12 2 (0.12%) Disclosure Scotland
12 2 (0.12%) GRC
12 2 (0.12%) ISO/IEC 20000
13 1 (0.061%) Cyber Essentials PLUS
13 1 (0.061%) ISO 14001
13 1 (0.061%) ISO 22301
13 1 (0.061%) NEBOSH
13 1 (0.061%) SOC 2
System Software
1 366 (22.29%) Active Directory
2 104 (6.33%) VMware Infrastructure
3 70 (4.26%) Hyper-V
4 43 (2.62%) Oracle RAC
5 38 (2.31%) KVM
6 34 (2.07%) Firmware
7 23 (1.40%) vSphere
8 17 (1.04%) VMware ESXi
8 17 (1.04%) XenApp
9 13 (0.79%) OpenSSH
10 11 (0.67%) Virtual Desktop
11 5 (0.30%) Virtual Machines
12 4 (0.24%) Docker
12 4 (0.24%) VMware Workstation
12 4 (0.24%) XenDesktop
13 2 (0.12%) Virtual Servers
14 1 (0.061%) Lustre
14 1 (0.061%) NFS
14 1 (0.061%) Slurm Workload Manager
Systems Management
1 90 (5.48%) Microsoft Intune
2 49 (2.98%) SCCM
3 44 (2.68%) Oracle RMAN
4 43 (2.62%) Data Guard
5 25 (1.52%) OpenSSO
5 25 (1.52%) Single Sign-On
6 21 (1.28%) vCenter Server
7 18 (1.10%) WSUS
8 16 (0.97%) Kubernetes
9 13 (0.79%) IBM BigFix
9 13 (0.79%) NetBackup
9 13 (0.79%) PowerCLI
10 12 (0.73%) Backup Exec
11 10 (0.61%) Terraform
12 7 (0.43%) Active Directory Federation Services
13 5 (0.30%) Jamf Pro
13 5 (0.30%) SCOM
13 5 (0.30%) Systems Management Server (SMS)
14 4 (0.24%) Cacti
15 3 (0.18%) Ansible
Vendors
1 596 (36.30%) Microsoft
2 178 (10.84%) VMware
3 108 (6.58%) Cisco
4 105 (6.39%) Oracle
5 98 (5.97%) Dell
6 85 (5.18%) SAP
7 76 (4.63%) ServiceNow
8 72 (4.38%) Remedy
9 68 (4.14%) HP
10 66 (4.02%) Citrix
11 52 (3.17%) IBM
12 48 (2.92%) Apple
12 48 (2.92%) Sun
13 46 (2.80%) Salesforce
14 39 (2.38%) NetApp
15 33 (2.01%) Veeam
16 28 (1.71%) Meraki
16 28 (1.71%) Sophos
17 20 (1.22%) ConnectWise
18 18 (1.10%) Fortinet