Service Management Jobs in the UK excluding London

Service Management
UK > UK excluding London

The following table provides summary statistics for permanent job vacancies advertised in the UK excluding London with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 9 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
9 Jun 2024
Same period 2023 Same period 2022
Rank 151 121 151
Rank change year-on-year -30 +30 -2
Permanent jobs citing Service Management 1,429 1,611 1,854
As % of all permanent jobs advertised in the UK excluding London 1.81% 2.89% 2.44%
As % of the Processes & Methodologies category 2.23% 3.03% 2.59%
Number of salaries quoted 991 929 1,190
10th Percentile £25,000 £28,000 £25,500
25th Percentile £31,250 £32,750 £32,097
Median annual salary (50th Percentile) £45,000 £50,000 £47,500
Median % change year-on-year -10.00% +5.26% +5.56%
75th Percentile £60,750 £62,833 £61,250
90th Percentile £68,500 £75,250 £72,500
UK median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% -

All Process and Methodology Skills
UK excluding London

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 64,107 53,150 71,511
As % of all permanent jobs advertised in the UK excluding London 81.14% 95.49% 94.30%
Number of salaries quoted 43,360 28,415 41,497
10th Percentile £27,500 £30,500 £30,000
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +9.38%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £77,500 £82,500 £80,250
UK median annual salary £55,000 £60,800 £60,000
% change year-on-year -9.54% +1.33% +9.09%

Service Management
Job Vacancy Trend in the UK excluding London

Job postings citing Service Management as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Management in the UK excluding London

Service Management
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Service Management in the UK excluding London.

Salary trend for Service Management in the UK excluding London

Service Management
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Service Management in the UK excluding London over the 6 months to 9 June 2024.

Salary histogram for Service Management in the UK excluding London

Service Management
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the UK excluding London region over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England -9 416 £44,274 -6.79% 61
South East -25 340 £52,500 - 63
Midlands -27 274 £36,000 -28.00% 58
North West +12 214 £45,000 -6.99% 35
South West -12 185 £47,229 +4.60% 44
West Midlands -30 169 £50,000 -9.09% 36
Yorkshire -8 143 £42,500 -15.00% 19
East Midlands -19 103 £28,500 -24.00% 22
East of England -22 89 £37,500 -1.32% 21
Scotland -76 81 £51,000 -7.27% 22
North East -14 59 £42,453 +18.75% 10
Wales -21 27 £46,604 -4.96% 9
Northern Ireland +26 18 £30,000 -4.76% 4
Channel Islands -2 1 £100,000 +11.11%
Service Management
UK

Service Management
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 92 (6.44%) Microsoft Exchange
2 76 (5.32%) SharePoint
3 40 (2.80%) Confluence
4 25 (1.75%) WebLogic
5 20 (1.40%) SAS
6 14 (0.98%) CMS
7 5 (0.35%) SharePoint 2010
7 5 (0.35%) SharePoint 2013
8 4 (0.28%) ArcGIS
8 4 (0.28%) Exchange Server 2010
9 3 (0.21%) IIS
10 2 (0.14%) Skype for Business
11 1 (0.070%) Moodle
Applications
1 130 (9.10%) Microsoft Office
2 66 (4.62%) Microsoft Excel
3 33 (2.31%) Microsoft PowerPoint
4 27 (1.89%) MS Visio
5 15 (1.05%) Microsoft Project
6 5 (0.35%) Trello
7 3 (0.21%) Chatbot
8 1 (0.070%) 1Password
8 1 (0.070%) Spreadsheet
Business Applications
1 35 (2.45%) Remedy ITSM
2 23 (1.61%) Dynamics CRM
3 11 (0.77%) NEC Housing
4 5 (0.35%) Dynamics NAV
4 5 (0.35%) Maximo
4 5 (0.35%) PlanetPress Connect
5 4 (0.28%) SAP IS-U
6 3 (0.21%) NetSuite
7 2 (0.14%) Oracle EBS
7 2 (0.14%) SAP ERP
7 2 (0.14%) Shopify
8 1 (0.070%) Dynamics GP
8 1 (0.070%) Primavera
8 1 (0.070%) SAP S/4HANA
Cloud Services
1 309 (21.62%) Microsoft 365
2 249 (17.42%) Azure
3 90 (6.30%) Entra ID
4 89 (6.23%) AWS
5 46 (3.22%) Power Platform
6 37 (2.59%) Dynamics 365
7 34 (2.38%) SaaS
8 32 (2.24%) OneDrive
9 22 (1.54%) IaaS
10 19 (1.33%) PowerApps
11 18 (1.26%) Azure Monitor
11 18 (1.26%) Azure Storage
11 18 (1.26%) Power Automate
12 15 (1.05%) PaaS
13 13 (0.91%) Google Workspace
13 13 (0.91%) OpenShift
14 12 (0.84%) Amazon CloudWatch
14 12 (0.84%) Azure DevOps
14 12 (0.84%) Cloud Computing
14 12 (0.84%) Microsoft Copilot
Communications & Networking
1 111 (7.77%) Firewall
2 86 (6.02%) DNS
3 65 (4.55%) DHCP
4 64 (4.48%) WAN
5 63 (4.41%) VPN
6 62 (4.34%) LAN
7 40 (2.80%) TCP/IP
7 40 (2.80%) Wireless
8 30 (2.10%) Wi-Fi
9 29 (2.03%) WLAN
10 20 (1.40%) SAN
11 16 (1.12%) SD-WAN
12 15 (1.05%) Network Security
13 13 (0.91%) VLAN
14 12 (0.84%) VoIP
15 11 (0.77%) Internet
15 11 (0.77%) Remote Desktop
16 8 (0.56%) MPLS
17 7 (0.49%) Intrusion Detection
18 6 (0.42%) SSL
Database & Business Intelligence
1 39 (2.73%) SQL Server
2 36 (2.52%) Power BI
3 25 (1.75%) Elasticsearch
4 22 (1.54%) MySQL
5 16 (1.12%) Relational Database
6 13 (0.91%) Amazon RDS
7 10 (0.70%) RDBMS
8 7 (0.49%) Data Warehouse
9 5 (0.35%) Geospatial Data
10 3 (0.21%) GIS
10 3 (0.21%) Oracle Database
11 2 (0.14%) Azure SQL Database
11 2 (0.14%) Crystal Reports
11 2 (0.14%) Data Hub
11 2 (0.14%) DTS
11 2 (0.14%) Oracle Database 12c
11 2 (0.14%) SQL Server Integration Services
12 1 (0.070%) Data Vault
12 1 (0.070%) MariaDB
12 1 (0.070%) Redis
Development Applications
1 65 (4.55%) JIRA
2 37 (2.59%) GitLab
3 21 (1.47%) Artifactory
4 9 (0.63%) MSI
5 7 (0.49%) AdminStudio
5 7 (0.49%) InstallShield
6 5 (0.35%) IBM UrbanCode
6 5 (0.35%) SQL Server Management Studio (SSMS)
7 4 (0.28%) Git
8 2 (0.14%) Octopus Deploy
8 2 (0.14%) TeamCity
9 1 (0.070%) Bitbucket
9 1 (0.070%) Postman
General
1 589 (41.22%) Social Skills
2 280 (19.59%) Finance
3 238 (16.66%) Analytical Skills
4 153 (10.71%) Public Sector
5 117 (8.19%) Inclusion and Diversity
6 81 (5.67%) Presentation Skills
7 76 (5.32%) Law
8 69 (4.83%) Retail
9 55 (3.85%) Organisational Skills
10 49 (3.43%) Local Government
11 44 (3.08%) Police
12 43 (3.01%) Telecoms
13 41 (2.87%) Billing
14 34 (2.38%) Legal
15 30 (2.10%) Influencing Skills
16 26 (1.82%) Manufacturing
17 18 (1.26%) Pharmaceutical
18 17 (1.19%) Back Office
19 14 (0.98%) French Language
19 14 (0.98%) Games
Job Titles
1 188 (13.16%) Analyst
2 185 (12.95%) Service Manager
3 140 (9.80%) Senior
4 115 (8.05%) IT Manager
5 114 (7.98%) Lead
6 111 (7.77%) IT Support
7 110 (7.70%) Architect
8 90 (6.30%) Infrastructure Engineer
9 84 (5.88%) Support Analyst
10 74 (5.18%) Delivery Manager
11 71 (4.97%) Service Delivery Manager
11 71 (4.97%) Team Leader
12 70 (4.90%) Support Engineer
13 63 (4.41%) IT Services Manager
14 61 (4.27%) Applications Support
15 48 (3.36%) Service Architect
16 47 (3.29%) IT Analyst
17 45 (3.15%) Senior Manager
17 45 (3.15%) Service Analyst
18 43 (3.01%) Administrator
Libraries, Frameworks & Software Standards
1 33 (2.31%) CSS
1 33 (2.31%) HTML
2 30 (2.10%) Web Services
3 25 (1.75%) AngularJS
3 25 (1.75%) J2EE
3 25 (1.75%) Java EE
3 25 (1.75%) Spring
4 23 (1.61%) Twitter Bootstrap
5 18 (1.26%) ARM Templates
6 12 (0.84%) EDI
7 8 (0.56%) XML
8 6 (0.42%) Ajax
8 6 (0.42%) Middleware
9 5 (0.35%) NETCONF
10 4 (0.28%) .NET
10 4 (0.28%) ADO
10 4 (0.28%) LDAP
10 4 (0.28%) SOAP
11 3 (0.21%) CSS3
11 3 (0.21%) HTML5
Miscellaneous
1 103 (7.21%) Management Information System
2 92 (6.44%) Self-Motivation
3 68 (4.76%) Data Centre
4 65 (4.55%) Driving Licence
5 52 (3.64%) CMDB
6 38 (2.66%) NHS
6 38 (2.66%) Public Cloud
7 31 (2.17%) Housing Association
7 31 (2.17%) Product Ownership
8 26 (1.82%) Hybrid Cloud
9 25 (1.75%) Onboarding
10 21 (1.47%) Legacy Systems
11 20 (1.40%) Operational Technology
11 20 (1.40%) PKI
12 12 (0.84%) Cloud Native
12 12 (0.84%) Clustering
12 12 (0.84%) Enterprise Software
12 12 (0.84%) Private Cloud
13 11 (0.77%) Digital Signage
13 11 (0.77%) IoT
Operating Systems
1 341 (23.86%) Windows
2 135 (9.45%) Windows Server
3 110 (7.70%) Windows 10
4 89 (6.23%) Linux
5 60 (4.20%) Windows Server 2019
6 51 (3.57%) Windows Server 2016
7 36 (2.52%) Android
8 34 (2.38%) Apple iOS
9 33 (2.31%) Unix
10 30 (2.10%) Mac OS
11 28 (1.96%) Windows 7
12 24 (1.68%) Windows Server 2012
13 12 (0.84%) Windows NT
14 11 (0.77%) CentOS
15 7 (0.49%) Windows Server 2008
16 6 (0.42%) Windows Server 2003
17 4 (0.28%) Rocky
18 3 (0.21%) Amazon Linux
19 2 (0.14%) Mac OS X
19 2 (0.14%) VMS
Processes & Methodologies
1 796 (55.70%) ITIL
2 575 (40.24%) ITSM
3 377 (26.38%) Problem-Solving
4 349 (24.42%) Service Delivery
5 319 (22.32%) Customer Service
6 234 (16.38%) Change Management
7 219 (15.33%) Continuous Improvement
8 206 (14.42%) Incident Management
9 172 (12.04%) Mentoring
10 168 (11.76%) Problem Management
11 163 (11.41%) Project Management
12 160 (11.20%) Coaching
13 150 (10.50%) Stakeholder Management
14 137 (9.59%) Agile
15 124 (8.68%) Actionable Insight
16 120 (8.40%) Infrastructure Engineering
17 101 (7.07%) Configuration Management
18 100 (7.00%) Cybersecurity
19 92 (6.44%) DevOps
19 92 (6.44%) User Experience
Programming Languages
1 90 (6.30%) SQL
2 65 (4.55%) PowerShell
3 45 (3.15%) C#
4 44 (3.08%) Java
5 35 (2.45%) JavaScript
6 25 (1.75%) Shell Script
6 25 (1.75%) VB
7 18 (1.26%) Bicep
7 18 (1.26%) VBScript
8 13 (0.91%) Python
9 10 (0.70%) Swift
10 9 (0.63%) Bash
11 5 (0.35%) Groovy
12 4 (0.28%) ABAP
12 4 (0.28%) C
13 2 (0.14%) PL/SQL
14 1 (0.070%) C++
14 1 (0.070%) T-SQL
14 1 (0.070%) TypeScript
Qualifications
1 277 (19.38%) Security Cleared
2 255 (17.84%) Degree
3 225 (15.75%) SC Cleared
4 79 (5.53%) DV Cleared
5 49 (3.43%) Microsoft Certification
6 47 (3.29%) ITIL Certification
7 44 (3.08%) ITIL Foundation Certificate
8 33 (2.31%) DBS Check
9 32 (2.24%) ACCA
10 27 (1.89%) A+ Certification
11 25 (1.75%) PMI Certification
12 21 (1.47%) CCNA
12 21 (1.47%) Cisco Certification
13 20 (1.40%) Computer Science Degree
14 18 (1.26%) AWS Certification
14 18 (1.26%) PMP
15 16 (1.12%) MCP
16 14 (0.98%) BPSS Clearance
16 14 (0.98%) Master's Degree
17 13 (0.91%) CCNP
Quality Assurance & Compliance
1 217 (15.19%) SLA
2 43 (3.01%) QA
3 40 (2.80%) ISO/IEC 27001
4 36 (2.52%) GDPR
5 32 (2.24%) GAAP
6 31 (2.17%) IFRS
7 29 (2.03%) COBIT
8 25 (1.75%) Cyber Essentials
9 24 (1.68%) Sarbanes-Oxley
10 21 (1.47%) Accessibility
11 17 (1.19%) ISO/IEC 20000
12 15 (1.05%) NIST
13 13 (0.91%) Data Quality
14 7 (0.49%) HIPAA
14 7 (0.49%) PCI DSS
15 4 (0.28%) ISO 14001
15 4 (0.28%) ISO 22301
15 4 (0.28%) ISO 9001
15 4 (0.28%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
16 3 (0.21%) GxP
System Software
1 309 (21.62%) Active Directory
2 53 (3.71%) VMware Infrastructure
3 35 (2.45%) Hyper-V
4 19 (1.33%) Firmware
4 19 (1.33%) Virtual Desktop
4 19 (1.33%) Virtual Machines
5 13 (0.91%) VMware ESXi
6 11 (0.77%) Docker
7 10 (0.70%) vSphere
8 9 (0.63%) Microsoft App-V
9 8 (0.56%) Terminal Services
10 7 (0.49%) IAG
10 7 (0.49%) VMware Workstation
11 2 (0.14%) XenDesktop
12 1 (0.070%) Virtual Servers
Systems Management
1 107 (7.49%) SCCM
2 79 (5.53%) Microsoft Intune
3 45 (3.15%) Terraform
4 44 (3.08%) SCOM
4 44 (3.08%) WSUS
5 34 (2.38%) Single Sign-On
6 32 (2.24%) Ansible
7 29 (2.03%) OpenView
8 28 (1.96%) Kubernetes
9 25 (1.75%) Active Directory Federation Services
9 25 (1.75%) OpenSSO
10 12 (0.84%) Sysprep
10 12 (0.84%) vCenter Server
11 11 (0.77%) Nagios
12 10 (0.70%) EMC NetWorker
13 8 (0.56%) NetBackup
14 7 (0.49%) Jamf Pro
15 6 (0.42%) Microsoft Clustering
15 6 (0.42%) NetCrunch
15 6 (0.42%) Progress Chef
Vendors
1 464 (32.47%) Microsoft
2 213 (14.91%) ServiceNow
3 84 (5.88%) VMware
4 68 (4.76%) Remedy
5 48 (3.36%) HP
6 46 (3.22%) Citrix
7 45 (3.15%) Cisco
8 38 (2.66%) BMC
8 38 (2.66%) Google
9 37 (2.59%) Oracle
10 33 (2.31%) CA
11 23 (1.61%) Apple
12 22 (1.54%) Salesforce
13 21 (1.47%) Meraki
14 20 (1.40%) SolarWinds
15 18 (1.26%) Snow
16 17 (1.19%) SAP
16 17 (1.19%) Veeam
17 16 (1.12%) Dynatrace
18 13 (0.91%) Dell