Service Analyst Jobs in the North East

Service Analyst
England > North East

The median Service Analyst salary in the North East is £24,500 per year according to job vacancies posted during the 6 months to 9 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 Jun 2024
Same period 2023 Same period 2022
Rank 89 89 90
Rank change year-on-year 0 +1 +3
Permanent jobs requiring a Service Analyst 31 16 31
As % of all permanent jobs advertised in the North East 1.46% 1.33% 1.98%
As % of the Job Titles category 1.53% 1.68% 2.08%
Number of salaries quoted 26 8 29
10th Percentile £21,250 - £18,500
25th Percentile £22,594 £19,500 £19,000
Median annual salary (50th Percentile) £24,500 £26,000 £20,000
Median % change year-on-year -5.77% +30.00% -4.76%
75th Percentile - £27,063 £24,000
90th Percentile £32,875 £29,500 £25,600
England median annual salary £27,500 £28,500 £28,000
% change year-on-year -3.51% +1.79% -

All Permanent IT Job Vacancies
North East

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North East with a recognized job title 2,020 954 1,489
% of permanent jobs with a recognized job title 95.24% 79.37% 95.33%
Number of salaries quoted 1,601 590 1,046
10th Percentile £26,250 £30,975 £22,500
25th Percentile £35,000 £37,500 £32,500
Median annual salary (50th Percentile) £46,382 £49,654 £42,000
Median % change year-on-year -6.59% +18.22% -6.67%
75th Percentile £62,500 £61,250 £58,750
90th Percentile £75,000 £72,500 £78,750
England median annual salary £52,500 £60,331 £60,000
% change year-on-year -12.98% +0.55% +9.09%

Service Analyst
Job Vacancy Trend in the North East

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in the North East.

Job vacancy trend for Service Analyst in the North East

Service Analyst
Salary Trend in the North East

3-month moving average salary quoted in jobs citing Service Analyst in the North East.

Salary trend for Service Analyst in the North East

Service Analyst
Salary Histogram in the North East

Salary distribution for jobs citing Service Analyst in the North East over the 6 months to 9 June 2024.

Salary histogram for Service Analyst in the North East

Service Analyst
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the North East region over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Tyne and Wear -12 13 £23,000 -11.54% 3
Northumberland - 11 £24,500 -
Durham -4 4 £23,250 -25.60%
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the North East

For the 6 months to 9 June 2024, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North East region featuring Service Analyst in the job title.

1 26 (83.87%) Microsoft
2 23 (74.19%) Customer Service
3 22 (70.97%) Social Skills
4 21 (67.74%) Microsoft Office
5 17 (54.84%) Windows
6 15 (48.39%) Problem-Solving
6 15 (48.39%) Windows 10
7 12 (38.71%) Microsoft 365
7 12 (38.71%) Analytical Skills
8 11 (35.48%) Collaborative Working
8 11 (35.48%) Windows 7
9 8 (25.81%) Public Sector
10 5 (16.13%) Active Directory
10 5 (16.13%) TCP/IP
11 4 (12.90%) ITIL
11 4 (12.90%) Police
11 4 (12.90%) Chat Support
12 3 (9.68%) DBS Check
12 3 (9.68%) Information Security
12 3 (9.68%) DNS
12 3 (9.68%) Microsoft Excel
12 3 (9.68%) LAN
12 3 (9.68%) WAN
12 3 (9.68%) DHCP
12 3 (9.68%) Service Management
12 3 (9.68%) ITSM
12 3 (9.68%) Management Information System
12 3 (9.68%) Android
12 3 (9.68%) Customer Engagement
13 2 (6.45%) Agile

Service Analyst Skill Set
Co-occurring Skills and Capabilities in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 21 (67.74%) Microsoft Office
2 3 (9.68%) Microsoft Excel
Business Applications
1 2 (6.45%) NEC Housing
Cloud Services
1 12 (38.71%) Microsoft 365
2 1 (3.23%) Azure
2 1 (3.23%) Power Platform
Communications & Networking
1 5 (16.13%) TCP/IP
2 3 (9.68%) DHCP
2 3 (9.68%) DNS
2 3 (9.68%) LAN
2 3 (9.68%) WAN
3 2 (6.45%) Wireless
Database & Business Intelligence
1 1 (3.23%) Power BI
General
1 22 (70.97%) Social Skills
2 12 (38.71%) Analytical Skills
3 8 (25.81%) Public Sector
4 4 (12.90%) Police
5 2 (6.45%) Finance
5 2 (6.45%) Influencing Skills
5 2 (6.45%) Law
5 2 (6.45%) Local Government
6 1 (3.23%) Inclusion and Diversity
6 1 (3.23%) Retail
Miscellaneous
1 3 (9.68%) Management Information System
2 2 (6.45%) Life Science
2 2 (6.45%) Self-Motivation
3 1 (3.23%) Analytical Mindset
3 1 (3.23%) Cyber Security Posture
3 1 (3.23%) Renewable Energy
3 1 (3.23%) Security Posture
Operating Systems
1 17 (54.84%) Windows
2 15 (48.39%) Windows 10
3 11 (35.48%) Windows 7
4 3 (9.68%) Android
Processes & Methodologies
1 23 (74.19%) Customer Service
2 15 (48.39%) Problem-Solving
3 11 (35.48%) Collaborative Working
4 4 (12.90%) Chat Support
4 4 (12.90%) ITIL
5 3 (9.68%) Customer Engagement
5 3 (9.68%) Information Security
5 3 (9.68%) ITSM
5 3 (9.68%) Service Management
6 2 (6.45%) Agile
6 2 (6.45%) Incident Management
6 2 (6.45%) Preventative Maintenance
6 2 (6.45%) Problem Management
6 2 (6.45%) Service Design
7 1 (3.23%) Change Management
7 1 (3.23%) Continuous Improvement
7 1 (3.23%) Disaster Recovery
7 1 (3.23%) Root Cause Analysis
7 1 (3.23%) Service Delivery
7 1 (3.23%) Trend Analysis
Qualifications
1 3 (9.68%) DBS Check
2 1 (3.23%) BC Cleared
2 1 (3.23%) Security Cleared
Quality Assurance & Compliance
1 2 (6.45%) Accessibility
1 2 (6.45%) SLA
System Software
1 5 (16.13%) Active Directory
Vendors
1 26 (83.87%) Microsoft
2 2 (6.45%) NEC