Support Technician Jobs in England

Support Technician
UK > England

The median Support Technician salary in England is £27,000 per year according to job vacancies posted during the 6 months to 9 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 Jun 2024
Same period 2023 Same period 2022
Rank 283 527 841
Rank change year-on-year +244 +314 -152
Permanent jobs requiring a Support Technician 901 405 375
As % of all permanent jobs advertised in England 0.96% 0.49% 0.26%
As % of the Job Titles category 1.01% 0.54% 0.27%
Number of salaries quoted 769 258 317
10th Percentile £21,250 £23,000 £20,560
25th Percentile £24,000 £24,750 £22,750
Median annual salary (50th Percentile) £27,000 £29,000 £26,000
Median % change year-on-year -6.90% +11.54% +4.00%
75th Percentile £30,000 £33,922 £30,250
90th Percentile £34,500 £37,500 £36,000
UK median annual salary £27,000 £29,000 £26,000
% change year-on-year -6.90% +11.54% +4.00%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 89,103 75,397 137,915
% of permanent jobs with a recognized job title 94.59% 91.21% 95.93%
Number of salaries quoted 65,080 49,497 75,489
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,402 £45,000 £43,000
Median annual salary (50th Percentile) £52,500 £60,331 £60,000
Median % change year-on-year -12.98% +0.55% +9.09%
75th Percentile £70,250 £81,250 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Support Technician
Job Vacancy Trend in England

Job postings that featured Support Technician in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Technician in England

Support Technician
Salary Trend in England

3-month moving average salary quoted in jobs citing Support Technician in England.

Salary trend for Support Technician in England

Support Technician
Salary Histogram in England

Salary distribution for jobs citing Support Technician in England over the 6 months to 9 June 2024.

Salary histogram for Support Technician in England

Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the England region over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +143 256 £27,000 -14.29% 31
North of England +118 199 £27,500 +1.45% 32
East of England +96 177 £26,500 -3.64% 6
Midlands +90 168 £26,000 +1.96% 37
Yorkshire +142 103 £26,500 -2.24% 13
East Midlands +43 93 £26,000 +8.33% 21
North West +5 81 £28,000 -18.84% 15
West Midlands +38 69 £26,000 -9.01% 16
South West -27 52 £27,500 - 17
London -4 49 £30,000 +3.45% 23
North East -2 15 £30,000 - 4
Support Technician
UK

Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 9 June 2024, Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Support Technician in the job title.

1 379 (42.06%) Microsoft 365
2 373 (41.40%) Windows
3 347 (38.51%) Microsoft
4 281 (31.19%) Customer Service
5 269 (29.86%) Social Skills
6 244 (27.08%) Active Directory
7 206 (22.86%) Problem-Solving
8 155 (17.20%) Windows Server
9 130 (14.43%) Microsoft Office
10 114 (12.65%) Windows 10
11 104 (11.54%) Azure
12 93 (10.32%) Driving Licence
13 74 (8.21%) DNS
14 71 (7.88%) Microsoft Exchange
15 70 (7.77%) Wireless
16 69 (7.66%) Firewall
17 66 (7.33%) ITIL
18 62 (6.88%) TCP/IP
19 61 (6.77%) Entra ID
20 60 (6.66%) DHCP
20 60 (6.66%) Google
20 60 (6.66%) Degree
21 57 (6.33%) VMware
22 52 (5.77%) Manufacturing
22 52 (5.77%) ITSM
23 51 (5.66%) Finance
24 50 (5.55%) SLA
25 46 (5.11%) Time Management
26 45 (4.99%) SharePoint
26 45 (4.99%) DBS Check

Support Technician Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 71 (7.88%) Microsoft Exchange
2 45 (4.99%) SharePoint
3 6 (0.67%) Exchange Server 2007
3 6 (0.67%) Exchange Server 2010
3 6 (0.67%) Exchange Server 2013
4 5 (0.55%) Confluence
5 3 (0.33%) IIS
6 2 (0.22%) Resin
7 1 (0.11%) Apache
Applications
1 130 (14.43%) Microsoft Office
2 15 (1.66%) Microsoft Excel
3 3 (0.33%) Microsoft PowerPoint
Business Applications
1 5 (0.55%) Sage 200
1 5 (0.55%) Sage 50
1 5 (0.55%) Sage CRM
2 2 (0.22%) Dynamics NAV
Cloud Services
1 379 (42.06%) Microsoft 365
2 104 (11.54%) Azure
3 61 (6.77%) Entra ID
4 27 (3.00%) Google Workspace
5 14 (1.55%) AWS
6 9 (1.00%) WhatsApp
7 8 (0.89%) OneDrive
8 7 (0.78%) IaaS
9 5 (0.55%) ChatGPT
10 4 (0.44%) Power Platform
11 2 (0.22%) Azure Sentinel
11 2 (0.22%) Dropbox
11 2 (0.22%) Google Drive
12 1 (0.11%) Adobe Creative Cloud
12 1 (0.11%) Asana
12 1 (0.11%) GCP
12 1 (0.11%) Mimecast
12 1 (0.11%) Miro
Communications & Networking
1 74 (8.21%) DNS
2 70 (7.77%) Wireless
3 69 (7.66%) Firewall
4 62 (6.88%) TCP/IP
5 60 (6.66%) DHCP
6 39 (4.33%) Wi-Fi
7 38 (4.22%) LAN
8 23 (2.55%) WAN
9 21 (2.33%) Internet
10 20 (2.22%) VLAN
11 17 (1.89%) VoIP
11 17 (1.89%) VPN
12 12 (1.33%) Ethernet
13 8 (0.89%) FTP
13 8 (0.89%) Network Security
13 8 (0.89%) Remote Desktop
14 7 (0.78%) MPLS
14 7 (0.78%) SD-WAN
15 6 (0.67%) Broadband
15 6 (0.67%) SAN
Database & Business Intelligence
1 8 (0.89%) SQL Server
2 6 (0.67%) PostgreSQL
3 4 (0.44%) Power BI
4 2 (0.22%) SQL Server Reporting Services
5 1 (0.11%) MySQL
5 1 (0.11%) Tableau
Development Applications
1 5 (0.55%) JIRA
2 1 (0.11%) Visual Studio
General
1 269 (29.86%) Social Skills
2 52 (5.77%) Manufacturing
3 51 (5.66%) Finance
4 43 (4.77%) Analytical Skills
5 29 (3.22%) Retail
6 22 (2.44%) Organisational Skills
7 18 (2.00%) Inclusion and Diversity
8 14 (1.55%) Multimedia
9 12 (1.33%) Local Government
9 12 (1.33%) Marketing
10 11 (1.22%) Public Sector
11 10 (1.11%) Law
11 10 (1.11%) Legal
12 7 (0.78%) Automotive
13 6 (0.67%) Telecoms
14 5 (0.55%) Electronics
14 5 (0.55%) Publishing
15 3 (0.33%) Aviation
15 3 (0.33%) Fire and Rescue
16 2 (0.22%) Banking
Libraries, Frameworks & Software Standards
1 4 (0.44%) X-Windows
2 3 (0.33%) CSS
2 3 (0.33%) HTML
3 2 (0.22%) EDI
4 1 (0.11%) .NET
Miscellaneous
1 93 (10.32%) Driving Licence
2 37 (4.11%) Self-Motivation
3 24 (2.66%) CCTV
4 20 (2.22%) Onboarding
5 19 (2.11%) Management Information System
5 19 (2.11%) Video Conferencing
6 15 (1.66%) NHS
7 14 (1.55%) Data Centre
8 8 (0.89%) LIMS
9 7 (0.78%) EPoS
9 7 (0.78%) Handset
9 7 (0.78%) Interactive Media
9 7 (0.78%) iPad
9 7 (0.78%) iPhone
10 6 (0.67%) Analytical Mindset
10 6 (0.67%) Clustering
10 6 (0.67%) Replication
10 6 (0.67%) Social Media
11 4 (0.44%) Educational Technology
11 4 (0.44%) Enterprise Software
Operating Systems
1 373 (41.40%) Windows
2 155 (17.20%) Windows Server
3 114 (12.65%) Windows 10
4 34 (3.77%) Linux
5 27 (3.00%) Apple iOS
6 24 (2.66%) Android
7 20 (2.22%) Windows Server 2016
8 18 (2.00%) Mac OS
9 16 (1.78%) Windows 7
10 13 (1.44%) Windows Server 2019
11 9 (1.00%) Windows Server 2012
12 8 (0.89%) Windows 8
13 6 (0.67%) Windows Server 2008
14 5 (0.55%) Mac OS X
14 5 (0.55%) Red Hat Enterprise Linux
15 3 (0.33%) Unix
16 2 (0.22%) Ubuntu
Processes & Methodologies
1 281 (31.19%) Customer Service
2 206 (22.86%) Problem-Solving
3 66 (7.33%) ITIL
4 52 (5.77%) ITSM
5 46 (5.11%) Time Management
6 43 (4.77%) Service Management
7 38 (4.22%) Cybersecurity
8 26 (2.89%) Collaborative Working
8 26 (2.89%) CRM
8 26 (2.89%) Mathematics
8 26 (2.89%) Service Delivery
9 22 (2.44%) Coaching
10 21 (2.33%) Logistics
11 19 (2.11%) Preventative Maintenance
12 17 (1.89%) Project Management
13 16 (1.78%) Computer Science
13 16 (1.78%) Information Security
13 16 (1.78%) Migration
14 15 (1.66%) Asset Management
14 15 (1.66%) Continuous Improvement
Programming Languages
1 33 (3.66%) PowerShell
2 26 (2.89%) SQL
3 6 (0.67%) T-SQL
4 2 (0.22%) Java
5 1 (0.11%) C#
5 1 (0.11%) VBA
Qualifications
1 60 (6.66%) Degree
2 45 (4.99%) DBS Check
3 42 (4.66%) A+ Certification
4 35 (3.88%) Microsoft Certification
5 19 (2.11%) Security Cleared
6 17 (1.89%) SC Cleared
7 15 (1.66%) CCNA
7 15 (1.66%) Cisco Certification
8 12 (1.33%) MCP
9 9 (1.00%) MCSE
9 9 (1.00%) Network+ Certification
10 7 (0.78%) ITIL Foundation Certificate
10 7 (0.78%) MCITP
11 5 (0.55%) MCSA
12 4 (0.44%) Computer Science Degree
12 4 (0.44%) ITIL Certification
13 3 (0.33%) BPSS Clearance
13 3 (0.33%) HNC
13 3 (0.33%) HND
14 2 (0.22%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 50 (5.55%) SLA
2 26 (2.89%) GDPR
3 7 (0.78%) Cyber Essentials
3 7 (0.78%) Cyber Essentials PLUS
4 4 (0.44%) QA
5 2 (0.22%) Accessibility
5 2 (0.22%) ISO/IEC 27001
6 1 (0.11%) ISO 14001
6 1 (0.11%) ISO 9001
System Software
1 244 (27.08%) Active Directory
2 37 (4.11%) VMware Infrastructure
3 30 (3.33%) Hyper-V
4 10 (1.11%) Virtual Machines
5 6 (0.67%) Terminal Services
6 4 (0.44%) VMware ESXi
6 4 (0.44%) vSphere
7 3 (0.33%) Virtual Servers
8 2 (0.22%) BitLocker
8 2 (0.22%) Virtual Desktop
9 1 (0.11%) Microsoft Virtual Server
Systems Management
1 43 (4.77%) Microsoft Intune
2 12 (1.33%) SCCM
3 6 (0.67%) Active Directory Federation Services
3 6 (0.67%) Microsoft Clustering
3 6 (0.67%) SCOM
4 4 (0.44%) AirWatch
5 3 (0.33%) Autotask
5 3 (0.33%) Microsoft Data Protection Manager
5 3 (0.33%) SCDPM
5 3 (0.33%) SmoothWall
6 2 (0.22%) FortiGate
6 2 (0.22%) Jamf Pro
6 2 (0.22%) PaperCut
7 1 (0.11%) Graylog
Vendors
1 347 (38.51%) Microsoft
2 60 (6.66%) Google
3 57 (6.33%) VMware
4 33 (3.66%) Apple
5 22 (2.44%) Cisco
6 13 (1.44%) Sage
7 12 (1.33%) Veeam
8 9 (1.00%) Ubiquiti
9 7 (0.78%) Citrix
9 7 (0.78%) Sophos
9 7 (0.78%) Sun
10 6 (0.67%) Acronis
10 6 (0.67%) ESET
10 6 (0.67%) Facebook
10 6 (0.67%) Meraki
11 5 (0.55%) Allen-Bradley
11 5 (0.55%) Datto
11 5 (0.55%) Dell
11 5 (0.55%) Draytek
11 5 (0.55%) Red Hat