1 to 15 of 15 Support Technician Jobs in the West Midlands

Job Title: Senior IT Support Technician Location: Birmingham Salary: £29,605 - £32,982 per annum - SS4 Job Type: Permanent, Full-time University College Birmingham is proud to have been voted top in the International category in the prestigious 2023 Whatuni Student Choice Awards . We were also awarded … Birmingham is looking for a talented, experienced and driven Information Technology professional to join our growing Digital IT Services Department as a Senior IT Support Technician. The Technicians team within the Digital IT Services department provide an excellent 1st and 2nd line support to students and staff across … Government Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice more »

IT Support Technician - Stoke-on-Trent - GBP £30,000 (Hybrid/Field) My client is one of the UK's foremost IT Companies and is in the midst of company growth! They are seeking a competent IT Support Technician to join their team. This position presents … join a great company and team with plenty of potential for growth. As a successful candidate, you will be responsible for providing top-notch support and troubleshooting services for desktops, servers, and software. Your role will require the highest level of technical proficiency, responsiveness, and customer service. Self-motivation … Key Responsibilities: Continuously develop knowledge and skills, particularly in portal development, to prepare for future projects and progression opportunities Provide first and second-level support for the user base, including troubleshooting software, hardware, and business applications. Provide first and second-level support for IT systems used by users more »

Digital Support Technician Hybrid Working - Birmingham Head Office Competitive Salary You will play a crucial role for the business by proactively receiving, owning, prioritising, documenting, and resolving customer inquiries within SLA, ensuring an ongoing high-quality service is delivered, and making sure problems are appropriately escalated when necessary. … What you will be doing as our Digital Support Technician: Provide support and diagnosis of customer queries via email, telephone, and in-person or by agreed ITSM Tools (Service Now) Monitor ticket reports and follow up on escalation with relevant Service Now support groups to ensure … tickets are resolved in a timely manner and that the customer is kept informed until incident and request resolution Deliver and support an effective and efficient call handling capability that makes best use of technology and knowledge to respond to customer needs. Contribute to delivering effective service reporting for more »

1st/2nd Line Support Technician My client, one of the UKs most rapidly growing Law Firms, are looking to expand their IT Support Team and are in search of a technically skilled, fast thinking, 1st/2nd Line Technician to join their team and provide … internal support. Role: 1st/2nd Line Support Technician Salary: up to £25,000 DOE Location: Birmingham - (Hybrid/Remote) Daily Responsibilities: Provide technical support for issues with emails, PDFs, onboarding new users and decommissioning users. Provide technical support for a bespoke tech platform - training is … provided on this platform. Escalating any complex issues for the senior team to resolve. Administering support for new users - onboarding, setting up with the software, and work equipment, providing extensive training on how to use efficiently. Resolve any 1st/2nd tier connectivity issues that occur. Skills Required: Previous more »

office based. Applications are welcome from people who live within South East Staffordshire.** This is a great opportunity for a 2 nd Line IT Support Technician to work in a small, cohesive and well established team of experts. They are an IT support provider who work with … response. A competitive salary and a great working environment is on offer here. What we need from you as a 2 nd Line IT Support Technician: 2yearsexperience as a 2 nd Line IT Support Technician Able to thrive in a fast-pacedMSPworld, and understand the importance … and Cloud technologies Have excellent analytical skills and a determination to work through problems Responsibilities and duties: Dealing with mainly 2 nd line technical support issues and some 3 rd line support issues raised through the helpdesk Visits as required to customer sites to provide Technical Support more »

IT Support Technician - Warwick - £28k I am recruiting on behalf of my client, an investing in people award winner, for a IT Support Technician to join their ever-growing team based in Leamington Spa. The successful candidate will be a part of their technical team providing … internal IT support across their business. Skills required: Troubleshooting Office 365 Intune Windows OS Windows Server Installing, supporting, and maintaining Hardware devices Installing, supporting, and maintaining Networking devices Personal qualities: Excellent communication skills Excellent troubleshooting skills Be able to work as an individual and team Willing to undertake training more »

Job Opportunity: IT Support Technician Location: Lichfield Salary: £33,000 Are you the dependable and adaptable "go-to" person in a Managed Service Provider's support hub? Here's your chance to join a tight-knit, seasoned team of experts as a 2nd Line IT Support Technician . Our client, an established IT support provider, serves a diverse clientele, offering ample opportunities for personal skill growth and knowledge sharing among peers in a friendly and collaborative environment. We value continuous learning and encourage our staff to pursue industry certifications while gaining hands-on … competitive salary and an enriching work environment. What We're Looking For: Minimum 2 years of experience as a 2nd to 3rd Line IT Support Technician. Thrives in a dynamic MSP environment with a focus on customer satisfaction. Proficient in core Microsoft technologies: AD configuration, Group Policy, Hyper-V more »

Product Support Technician We are an opportunity for a Product Support Technician to join us at Honeywell, in Redditch, where you will be responsible for the strip, inspection, assembly and testing of complex hydraulic manifolds, reading technical drawings and test specifications and understanding the requirements and more »

so, Baltic Apprenticeships are excited to be working with an IT services business who wants YOU to join their dynamic team as an IT Support Technician Apprentice! They pride themselves on delivering top-notch IT services to businesses across Bromsgrove and beyond. Their mission is to empower their … innovative technology solutions and unparalleled support. With over two decades of industry experience, they're committed to excellence and continuous learning. As an IT Support Technician Apprentice, you'll gain hands-on experience and industry-recognised certifications while working alongside their expert team. ? In this role, youll work … towards your Level 3 IT Support Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Providing First-Line Support: Assist clients and internal staff with technical issues via phone and email. Monitoring Alerts: Investigate and resolve monitoring alerts related to disk more »

Role: ICT Support Technician Location: Redditch Salary: 20k - £25k plus benefits Job description The role will be based at a one of the above schools for a multi-academy trust. Our client provides a fully managed IT Support service and are heavily involved with ongoing projects and … developments for the Trust. The ideal candidate will be expected to provide support to the school and help support the rest of the Trust ICT team as required. Technical Requirements (not everything below is essential, however the more that can be demonstrated the better) Daily Proactive checks of … ICT areas Proactive Maintenance of all hardware across the site (Including IT Suites & Network Cabinets) Re-imaging PC's 1st/2nd line support for all IT users Application Deployment Desktop Deployment Supporting Microsoft Windows Server and Windows 10/7 IT Inductions to new staff members Setting up more »

About the role: An opportunity for an IT Support Technician has arisen with a great company based in Birmingham, close to junction 6 of the M6 motorway and 10 mins from Birmingham city centre. This role is predominantly office based, and will offer some home working As the … being hands-on and delivering change and transformation You will have broad and demonstrable technical experience, predominantly in the Microsoft stake. Microsoft Office 365 support Training and educating end-users of O365 capabilities and tools O365 technical administration (Teams, OneDrive, Sharepoint) O365 design and development Intune Management Patch Management … and Windows Servicing Ideally Microsoft Dynamics Business Central administration or awareness of similar ERPs Understanding of networking protocols Server support and cloud back-up Experience with RDS environments Proven Experience in a Support Role Main skills and competencies: Strong Microsoft technical skills listed above You will have a more »

We are looking for a Workshop Support Technician to join our MTC Training Team based in Coventry. The Workshop Technician role is required to ensure the successful day to day running of the AMTC Ansty training workshop, the responsibilities of this role include but are not limited … to: Conducting preventative maintenance (up to 3 monthly) checks on workshop equipment Ensure Health & Safety and quality standards are adhered to. Work with and support workshop training staff with the delivery of first year apprentice material and commercial courses. Help and support with open evenings Manage the ordering … the resources needed to accomplish tasks. Sets high standards for quality & quantity Team player and ability to work on own initiative. Travel to and support OAS Oxford site. For more information, please see the job description attached. more »

We are looking for a Workshop Support Technician to join our MTC Training Team based in Coventry. The Workshop Technician role is required to ensure the successful day to day running of the AMTC Ansty training workshop, the responsibilities of this role include but are not limited … to: Conducting preventative maintenance (up to 3 monthly) checks on workshop equipment Ensure Health & Safety and quality standards are adhered to. Work with and support workshop training staff with the delivery of first year apprentice material and commercial courses. Help and support with open evenings Manage the ordering more »

We are looking for a Workshop Support Technician to join our MTC Training Team based in Coventry. The Workshop Technician role is required to ensure the successful day to day running of the AMTC Ansty training workshop, the responsibilities of this role include but are not limited more »

ICT Technician My client is seeking an ICT Technician to join their growing team in Rugby. The role provides onsite support to our client’s schools, and you will be responsible for the day-to-day 2nd line IT needs. A car and driving license are essential … for this role and fuel expenses are included. Experience: Minimum 1 year of professional 2nd line support experience Salary: £25-31k Apply online or contact Declan Jones via declan.jones@searchability.com/07719067569 WHO WE ARE: We are a leading IT provider to educational trusts across the Midlands. OUR … BENEFITS: 30 days holiday including bank Petrol expenses Company event Pension Responsibilities and duties: 2nd line support Provide an approachable, friendly service to our clients Resolve, advise and assist any IT issues that arise Work alongside existing technicians and further develop your understanding of the role Assist with migrations more »