Support Technician Jobs in the East of England

Support Technician
England > East of England

The median Support Technician salary in the East of England is £26,500 per year according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 78 187 255
Rank change year-on-year +109 +68 -65
Permanent jobs requiring a Support Technician 176 38 29
As % of all permanent jobs advertised in the East of England 2.70% 0.79% 0.42%
As % of the Job Titles category 2.87% 0.95% 0.45%
Number of salaries quoted 157 31 22
10th Percentile £20,000 £24,750 £22,575
25th Percentile £23,500 £26,250 £23,728
Median annual salary (50th Percentile) £26,500 £27,500 £26,500
Median % change year-on-year -3.64% +3.77% -49.52%
75th Percentile £28,750 £30,750 £27,500
90th Percentile £33,000 £33,750 -
England median annual salary £27,000 £29,000 £26,000
% change year-on-year -6.90% +11.54% +4.00%

All Permanent IT Job Vacancies
East of England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 6,127 4,015 6,449
% of permanent jobs with a recognized job title 94.04% 83.18% 93.21%
Number of salaries quoted 4,670 2,110 2,927
10th Percentile £25,809 £26,250 £27,500
25th Percentile £31,250 £36,250 £35,000
Median annual salary (50th Percentile) £47,500 £55,000 £50,000
Median % change year-on-year -13.64% +10.00% -
75th Percentile £62,500 £67,500 £65,000
90th Percentile £75,000 £80,000 £77,500
England median annual salary £52,500 £60,331 £60,000
% change year-on-year -12.98% +0.55% +9.09%

Support Technician
Job Vacancy Trend in the East of England

Job postings that featured Support Technician in the job title as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Support Technician in the East of England

Support Technician
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing Support Technician in the East of England.

Salary trend for Support Technician in the East of England

Support Technician
Salary Histogram in the East of England

Salary distribution for jobs citing Support Technician in the East of England over the 6 months to 1 June 2024.

Salary histogram for Support Technician in the East of England

Support Technician
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the East of England region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +55 49 £26,500 -18.46%
Essex +29 41 £26,372 -4.10% 2
Norfolk -1 37 £28,000 -15.15% 6
Cambridgeshire +30 36 £20,000 -33.33% 1
Suffolk -5 12 £27,000 +5.88%
Bedfordshire +30 1 £25,000 -7.41%
Support Technician
England

Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in the East of England

For the 6 months to 1 June 2024, Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Technician in the job title.

1 90 (51.14%) Microsoft
2 81 (46.02%) Microsoft 365
3 80 (45.45%) Windows
4 64 (36.36%) Customer Service
5 56 (31.82%) Social Skills
6 50 (28.41%) Active Directory
7 30 (17.05%) Windows Server
7 30 (17.05%) Problem-Solving
8 27 (15.34%) Microsoft Office
8 27 (15.34%) VMware
9 24 (13.64%) Microsoft Exchange
9 24 (13.64%) Self-Motivation
10 23 (13.07%) Windows 10
11 21 (11.93%) Firewall
12 20 (11.36%) TCP/IP
12 20 (11.36%) Coaching
13 19 (10.80%) Cybersecurity
13 19 (10.80%) DNS
14 16 (9.09%) Google
14 16 (9.09%) Degree
15 15 (8.52%) Wi-Fi
15 15 (8.52%) Finance
15 15 (8.52%) Azure
15 15 (8.52%) VMware Infrastructure
16 14 (7.95%) Manufacturing
17 13 (7.39%) DHCP
17 13 (7.39%) SharePoint
18 12 (6.82%) Preventative Maintenance
19 11 (6.25%) PowerShell
19 11 (6.25%) Microsoft Intune

Support Technician Skill Set
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (13.64%) Microsoft Exchange
2 13 (7.39%) SharePoint
3 6 (3.41%) Exchange Server 2007
3 6 (3.41%) Exchange Server 2010
3 6 (3.41%) Exchange Server 2013
Applications
1 27 (15.34%) Microsoft Office
2 1 (0.57%) Microsoft Excel
2 1 (0.57%) Microsoft PowerPoint
Cloud Services
1 81 (46.02%) Microsoft 365
2 15 (8.52%) Azure
3 10 (5.68%) Entra ID
4 4 (2.27%) Google Workspace
Communications & Networking
1 21 (11.93%) Firewall
2 20 (11.36%) TCP/IP
3 19 (10.80%) DNS
4 15 (8.52%) Wi-Fi
5 13 (7.39%) DHCP
6 9 (5.11%) Ethernet
7 7 (3.98%) Wireless
8 6 (3.41%) VLAN
9 3 (1.70%) Internet
10 1 (0.57%) SD-WAN
10 1 (0.57%) VoIP
10 1 (0.57%) VPN
10 1 (0.57%) WAN
Database & Business Intelligence
1 1 (0.57%) SQL Server Reporting Services
General
1 56 (31.82%) Social Skills
2 15 (8.52%) Finance
3 14 (7.95%) Manufacturing
4 5 (2.84%) Analytical Skills
4 5 (2.84%) Publishing
4 5 (2.84%) Retail
5 4 (2.27%) Marketing
6 3 (1.70%) Organisational Skills
7 2 (1.14%) Telecoms
8 1 (0.57%) Documentation Skills
8 1 (0.57%) Legal
Libraries, Frameworks & Software Standards
1 3 (1.70%) CSS
1 3 (1.70%) HTML
Miscellaneous
1 24 (13.64%) Self-Motivation
2 9 (5.11%) CCTV
2 9 (5.11%) Driving Licence
2 9 (5.11%) Video Conferencing
3 8 (4.55%) LIMS
3 8 (4.55%) NHS
4 6 (3.41%) Data Centre
5 4 (2.27%) Analytical Mindset
5 4 (2.27%) Educational Technology
6 1 (0.57%) Onboarding
6 1 (0.57%) Virtual Team
Operating Systems
1 80 (45.45%) Windows
2 30 (17.05%) Windows Server
3 23 (13.07%) Windows 10
4 8 (4.55%) Linux
5 7 (3.98%) Windows 7
6 6 (3.41%) Windows 8
6 6 (3.41%) Windows Server 2008
6 6 (3.41%) Windows Server 2012
6 6 (3.41%) Windows Server 2016
7 5 (2.84%) Apple iOS
8 2 (1.14%) Android
9 1 (0.57%) Windows Server 2019
Processes & Methodologies
1 64 (36.36%) Customer Service
2 30 (17.05%) Problem-Solving
3 20 (11.36%) Coaching
4 19 (10.80%) Cybersecurity
5 12 (6.82%) Preventative Maintenance
6 8 (4.55%) Collaborative Culture
6 8 (4.55%) Emotional Intelligence
6 8 (4.55%) Information Governance
6 8 (4.55%) Time Management
7 7 (3.98%) Collaborative Working
8 6 (3.41%) ERP
8 6 (3.41%) Migration
8 6 (3.41%) Presales
9 5 (2.84%) Decision-Making
9 5 (2.84%) Web Development
10 4 (2.27%) Application Virtualisation
10 4 (2.27%) Fintech
10 4 (2.27%) IT Strategy
10 4 (2.27%) ITIL
10 4 (2.27%) Manufacturing Engineering
Programming Languages
1 11 (6.25%) PowerShell
2 1 (0.57%) SQL
Qualifications
1 16 (9.09%) Degree
2 5 (2.84%) A+ Certification
3 4 (2.27%) CCNA
3 4 (2.27%) Cisco Certification
3 4 (2.27%) ITIL Certification
4 2 (1.14%) DBS Check
4 2 (1.14%) Microsoft Certification
5 1 (0.57%) Azure Certification
5 1 (0.57%) Computer Science Degree
5 1 (0.57%) CWNA
5 1 (0.57%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 9 (5.11%) GDPR
2 6 (3.41%) SLA
System Software
1 50 (28.41%) Active Directory
2 15 (8.52%) VMware Infrastructure
3 9 (5.11%) Hyper-V
4 3 (1.70%) VMware ESXi
5 2 (1.14%) Virtual Desktop
Systems Management
1 11 (6.25%) Microsoft Intune
2 3 (1.70%) Microsoft Data Protection Manager
2 3 (1.70%) SCDPM
Vendors
1 90 (51.14%) Microsoft
2 27 (15.34%) VMware
3 16 (9.09%) Google
4 6 (3.41%) Meraki
5 4 (2.27%) Acronis
5 4 (2.27%) Cisco
5 4 (2.27%) Citrix
5 4 (2.27%) Sage
5 4 (2.27%) Veeam