ITIL Jobs in the West Midlands

ITIL (Information Technology Infrastructure Library)
England > West Midlands

The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 1 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 37 23 27
Rank change year-on-year -14 +4 -1
Permanent jobs citing ITIL 410 519 639
As % of all permanent jobs advertised in the West Midlands 5.12% 8.91% 8.42%
As % of the Processes & Methodologies category 6.34% 9.21% 8.79%
Number of salaries quoted 301 417 482
10th Percentile £26,000 £31,150 £26,347
25th Percentile £36,250 £36,250 £35,879
Median annual salary (50th Percentile) £50,000 £47,500 £45,000
Median % change year-on-year +5.26% +5.56% +5.88%
75th Percentile £62,200 £62,500 £56,500
90th Percentile £70,000 £71,250 £67,500
England median annual salary £48,000 £47,500 £47,602
% change year-on-year +1.05% -0.21% +3.48%

All Process and Methodology Skills
West Midlands

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 6,464 5,634 7,269
As % of all permanent jobs advertised in the West Midlands 80.70% 96.74% 95.83%
Number of salaries quoted 4,699 3,147 4,804
10th Percentile £26,250 £30,500 £31,250
25th Percentile £35,700 £39,842 £38,637
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +5.26%
75th Percentile £65,000 £67,500 £65,000
90th Percentile £77,500 £78,750 £78,750
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

ITIL
Job Vacancy Trend in the West Midlands

Job postings citing ITIL as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for ITIL in the West Midlands

ITIL
Salary Trend in the West Midlands

3-month moving average salary quoted in jobs citing ITIL in the West Midlands.

Salary trend for ITIL in the West Midlands

ITIL
Salary Histogram in the West Midlands

Salary distribution for jobs citing ITIL in the West Midlands over the 6 months to 1 June 2024.

Salary histogram for ITIL in the West Midlands

ITIL
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the West Midlands region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Birmingham -16 157 £53,500 +13.54% 20
Staffordshire -21 61 £41,250 +3.13% 16
Warwickshire +9 52 £55,000 +3.77% 15
Coventry +16 23 £38,750 +3.33% 7
Wolverhampton +13 18 £50,000 -8.26% 2
Solihull -8 14 £52,500 +55.56% 5
Wednesbury +6 9 £30,000 -14.29%
Shropshire -7 9 £37,500 -53.13% 1
Worcestershire -37 9 £30,581 -32.04% 2
Walsall - 7 £45,000 -
Dudley - 3 - -
Halesowen - 1 £38,000 -
Smethwick - 1 £42,500 -
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (7.07%) Microsoft Exchange
2 28 (6.83%) SharePoint
3 7 (1.71%) IIS
4 6 (1.46%) Apache
4 6 (1.46%) Confluence
5 5 (1.22%) WebSphere
6 3 (0.73%) CMS
6 3 (0.73%) IBM Notes
7 2 (0.49%) BizTalk Server
Applications
1 36 (8.78%) Microsoft Office
2 18 (4.39%) Microsoft Excel
Business Applications
1 7 (1.71%) NEC Housing
2 5 (1.22%) Dynamics CRM
3 4 (0.98%) Oracle EBS
4 2 (0.49%) Dynamics NAV
4 2 (0.49%) Oracle ERP
4 2 (0.49%) PeopleSoft HCM
4 2 (0.49%) SAP Business One
5 1 (0.24%) Remedy ITSM
Cloud Services
1 120 (29.27%) Microsoft 365
2 102 (24.88%) Azure
3 37 (9.02%) Entra ID
4 31 (7.56%) AWS
5 23 (5.61%) Power Platform
6 13 (3.17%) SaaS
7 11 (2.68%) Cloud Computing
8 8 (1.95%) Dynamics 365
9 6 (1.46%) IaaS
9 6 (1.46%) Power Automate
10 5 (1.22%) OneDrive
11 3 (0.73%) Google Workspace
11 3 (0.73%) PowerApps
12 2 (0.49%) GCP
12 2 (0.49%) OCI
12 2 (0.49%) PaaS
13 1 (0.24%) Azure Data Factory
13 1 (0.24%) Azure DevOps
13 1 (0.24%) Azure ExpressRoute
13 1 (0.24%) WhatsApp
Communications & Networking
1 39 (9.51%) Firewall
2 28 (6.83%) DNS
3 27 (6.59%) DHCP
4 24 (5.85%) Network Security
5 21 (5.12%) Wireless
6 20 (4.88%) SAN
7 18 (4.39%) SD-WAN
8 16 (3.90%) Intranet
8 16 (3.90%) WAN
9 12 (2.93%) VoIP
9 12 (2.93%) Wi-Fi
10 10 (2.44%) LAN
10 10 (2.44%) SNMP
10 10 (2.44%) TCP/IP
11 8 (1.95%) VPN
12 6 (1.46%) FTP
12 6 (1.46%) HTTP
12 6 (1.46%) SMTP
12 6 (1.46%) SSL
12 6 (1.46%) Telnet
Database & Business Intelligence
1 27 (6.59%) SQL Server
2 20 (4.88%) Power BI
3 8 (1.95%) Amazon RDS
3 8 (1.95%) Relational Database
4 7 (1.71%) Oracle Database
4 7 (1.71%) Oracle Database 12c
4 7 (1.71%) PostgreSQL
5 5 (1.22%) SQL Server Reporting Services
6 4 (0.98%) InfluxDB
6 4 (0.98%) SQL Server Integration Services
7 2 (0.49%) Azure SQL Data Warehouse
7 2 (0.49%) Data Warehouse
8 1 (0.24%) Business Intelligence Development Studio
Development Applications
1 10 (2.44%) JIRA
2 3 (0.73%) Sonatype Nexus
3 2 (0.49%) GitLab
4 1 (0.24%) SQL Server Management Studio (SSMS)
General
1 140 (34.15%) Social Skills
2 89 (21.71%) Finance
3 56 (13.66%) Retail
4 46 (11.22%) Inclusion and Diversity
5 45 (10.98%) Analytical Skills
6 22 (5.37%) Public Sector
7 21 (5.12%) Legal
8 18 (4.39%) Police
9 14 (3.41%) Documentation Skills
9 14 (3.41%) Manufacturing
10 12 (2.93%) Organisational Skills
11 11 (2.68%) Law
12 10 (2.44%) Back Office
13 9 (2.20%) Local Government
14 6 (1.46%) Social Housing
15 5 (1.22%) Spanish Language
16 4 (0.98%) Presentation Skills
16 4 (0.98%) Telecoms
17 3 (0.73%) Norwegian Language
17 3 (0.73%) Turkish Language
Job Titles
1 93 (22.68%) Analyst
2 52 (12.68%) IT Manager
3 42 (10.24%) Lead
3 42 (10.24%) Senior
4 41 (10.00%) IT Engineer
5 37 (9.02%) IT Support
6 34 (8.29%) Support Engineer
7 30 (7.32%) Service Manager
8 29 (7.07%) IT Support Engineer
9 27 (6.59%) Infrastructure Engineer
10 24 (5.85%) IT Analyst
10 24 (5.85%) Service Analyst
11 20 (4.88%) Business Analyst
11 20 (4.88%) Team Leader
12 19 (4.63%) Network Engineer
13 18 (4.39%) Technical Support
14 14 (3.41%) Delivery Manager
14 14 (3.41%) Infrastructure Manager
15 13 (3.17%) Developer
15 13 (3.17%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 22 (5.37%) .NET
2 18 (4.39%) EDI
3 8 (1.95%) cXML
3 8 (1.95%) EDIFACT
4 7 (1.71%) .NET Framework
5 6 (1.46%) XML
6 2 (0.49%) Oracle Fusion
7 1 (0.24%) Ajax
7 1 (0.24%) ASP.NET
7 1 (0.24%) CSS
7 1 (0.24%) Entity Framework
7 1 (0.24%) HTML
7 1 (0.24%) jQuery
7 1 (0.24%) Twitter Bootstrap
Miscellaneous
1 30 (7.32%) Data Centre
1 30 (7.32%) Management Information System
2 26 (6.34%) Driving Licence
3 23 (5.61%) Self-Motivation
4 16 (3.90%) Product Ownership
5 13 (3.17%) Onboarding
6 12 (2.93%) CMDB
6 12 (2.93%) PKI
7 11 (2.68%) Fat Client
7 11 (2.68%) Thin Client
8 8 (1.95%) TRADACOMS
9 7 (1.71%) EPoS
10 6 (1.46%) EFT
10 6 (1.46%) Security Operations Centre
11 5 (1.22%) Security Posture
12 4 (0.98%) Cyber Threat
12 4 (0.98%) Hybrid Cloud
12 4 (0.98%) Private Cloud
12 4 (0.98%) Virtual Team
13 3 (0.73%) Public Cloud
Operating Systems
1 112 (27.32%) Windows
2 52 (12.68%) Windows Server
3 21 (5.12%) Windows 10
4 11 (2.68%) Linux
5 9 (2.20%) Unix
6 6 (1.46%) Windows Server 2016
7 5 (1.22%) SUSE
7 5 (1.22%) SUSE Linux Enterprise Server
7 5 (1.22%) Windows 7
7 5 (1.22%) Windows Server 2019
8 4 (0.98%) VMS
8 4 (0.98%) Windows Server 2003
8 4 (0.98%) Windows Server 2012
9 3 (0.73%) Android
10 2 (0.49%) Apple iOS
10 2 (0.49%) Oracle Linux
11 1 (0.24%) CentOS
11 1 (0.24%) Scientific Linux
11 1 (0.24%) Windows 8
11 1 (0.24%) Windows Server 2008
Processes & Methodologies
1 98 (23.90%) Problem-Solving
2 88 (21.46%) Agile
2 88 (21.46%) Service Delivery
3 79 (19.27%) Service Management
4 75 (18.29%) ITSM
5 71 (17.32%) Customer Service
6 58 (14.15%) Change Management
7 54 (13.17%) Continuous Improvement
7 54 (13.17%) Line Management
8 53 (12.93%) Infrastructure Engineering
9 52 (12.68%) Roadmaps
10 48 (11.71%) Project Delivery
11 45 (10.98%) Problem Management
12 39 (9.51%) Cybersecurity
13 38 (9.27%) Incident Management
14 37 (9.02%) Project Management
15 31 (7.56%) Coaching
15 31 (7.56%) Mentoring
16 29 (7.07%) Asset Management
17 28 (6.83%) Disaster Recovery
Programming Languages
1 32 (7.80%) PowerShell
2 29 (7.07%) SQL
3 8 (1.95%) ActionScript
3 8 (1.95%) ActionScript 2.0
4 4 (0.98%) Python
5 2 (0.49%) C
5 2 (0.49%) JavaScript
6 1 (0.24%) C#
6 1 (0.24%) Data Analysis Expressions
6 1 (0.24%) Java
6 1 (0.24%) T-SQL
6 1 (0.24%) VBScript
Qualifications
1 78 (19.02%) Degree
2 48 (11.71%) Security Cleared
3 37 (9.02%) ITIL Certification
3 37 (9.02%) SC Cleared
4 20 (4.88%) Cisco Certification
5 19 (4.63%) Microsoft Certification
6 18 (4.39%) CCNA
7 17 (4.15%) CCNP
8 16 (3.90%) DV Cleared
9 11 (2.68%) Azure Certification
10 10 (2.44%) Computer Science Degree
11 9 (2.20%) Oracle Certification
12 8 (1.95%) AWS Certification
12 8 (1.95%) BPSS Clearance
12 8 (1.95%) CCSA
12 8 (1.95%) MCSA
12 8 (1.95%) MCSE
13 5 (1.22%) A+ Certification
13 5 (1.22%) DBS Check
13 5 (1.22%) PMP
Quality Assurance & Compliance
1 38 (9.27%) SLA
2 37 (9.02%) Cyber Essentials
3 32 (7.80%) QA
4 18 (4.39%) GDPR
5 15 (3.66%) Accessibility
6 8 (1.95%) ISO/IEC 20000
6 8 (1.95%) Sarbanes-Oxley
7 7 (1.71%) ISO/IEC 27001
8 4 (0.98%) NIST
8 4 (0.98%) PMO
9 3 (0.73%) GRC
10 2 (0.49%) PCI DSS
11 1 (0.24%) Cyber Essentials PLUS
11 1 (0.24%) Data Quality
11 1 (0.24%) ISO 22301
11 1 (0.24%) ISO 9001
System Software
1 96 (23.41%) Active Directory
2 40 (9.76%) VMware Infrastructure
3 17 (4.15%) Hyper-V
4 12 (2.93%) Docker
5 11 (2.68%) VMware ESXi
6 7 (1.71%) vSphere
7 5 (1.22%) Firmware
8 4 (0.98%) pfSense
9 2 (0.49%) BitLocker
9 2 (0.49%) Virtual Desktop
9 2 (0.49%) XenApp
9 2 (0.49%) XenDesktop
10 1 (0.24%) Terminal Services
10 1 (0.24%) VMware Server
10 1 (0.24%) VMware Workstation
Systems Management
1 29 (7.07%) Terraform
2 28 (6.83%) SCCM
3 20 (4.88%) Microsoft Intune
4 12 (2.93%) Kubernetes
5 9 (2.20%) Ansible
6 8 (1.95%) Single Sign-On
7 6 (1.46%) vCenter Server
8 5 (1.22%) SCOM
8 5 (1.22%) Tivoli Storage Manager
9 4 (0.98%) Grafana
10 2 (0.49%) Nagios
11 1 (0.24%) Failover Clustering
11 1 (0.24%) FortiGate
11 1 (0.24%) NetBackup
11 1 (0.24%) ZABBIX
Vendors
1 160 (39.02%) Microsoft
2 67 (16.34%) VMware
3 49 (11.95%) ServiceNow
4 43 (10.49%) Cisco
5 22 (5.37%) Citrix
6 21 (5.12%) Sophos
7 18 (4.39%) HP
8 17 (4.15%) Dell
8 17 (4.15%) Veeam
9 14 (3.41%) CheckPoint
10 13 (3.17%) Oracle
11 11 (2.68%) IBM
12 9 (2.20%) Fortinet
12 9 (2.20%) Meraki
12 9 (2.20%) Zerto
13 8 (1.95%) Apple
14 7 (1.71%) Google
14 7 (1.71%) NEC
14 7 (1.71%) Salesforce
14 7 (1.71%) SolarWinds