Service Desk Analyst
UK
The median Service Desk Analyst daily rate in the UK is £176 according to job vacancies posted during the 6 months to 1 June 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 1 Jun 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 261 | 312 | 327 |
| Rank change year-on-year | +51 | +15 | +41 |
| Contract jobs requiring a Service Desk Analyst | 386 | 451 | 722 |
| As % of all contract jobs advertised in the UK | 0.90% | 0.80% | 0.82% |
| As % of the Job Titles category | 0.97% | 0.85% | 0.86% |
| Number of daily rates quoted | 161 | 244 | 403 |
| 10th Percentile | £129 | £118 | £110 |
| 25th Percentile | £150 | £140 | £133 |
| Median daily rate (50th Percentile) | £176 | £175 | £160 |
| Median % change year-on-year | +0.57% | +9.38% | +29.29% |
| 75th Percentile | £223 | £220 | £194 |
| 90th Percentile | £345 | £258 | £237 |
| UK excluding London median daily rate | £175 | £163 | £150 |
| % change year-on-year | +7.53% | +8.50% | +25.00% |
| Number of hourly rates quoted | 187 | 118 | 188 |
| 10th Percentile | £12.86 | £12.59 | £12.38 |
| 25th Percentile | £14.16 | £13.41 | £13.25 |
| Median hourly rate | £16.00 | £15.25 | £15.00 |
| Median % change year-on-year | +4.95% | +1.63% | +9.09% |
| 75th Percentile | £21.37 | £18.50 | £17.13 |
| 90th Percentile | £21.46 | £20.56 | £20.25 |
| UK excluding London median hourly rate | £15.50 | £15.00 | £14.50 |
| % change year-on-year | +3.33% | +3.45% | +7.41% |
All Contract IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 39,969 | 53,015 | 83,520 |
| % of contract IT jobs with a recognized job title | 92.83% | 94.58% | 95.35% |
| Number of daily rates quoted | 25,870 | 37,031 | 58,844 |
| 10th Percentile | £280 | £313 | £315 |
| 25th Percentile | £409 | £425 | £425 |
| Median daily rate (50th Percentile) | £525 | £540 | £525 |
| Median % change year-on-year | -2.78% | +2.86% | +7.69% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £750 | £750 | £738 |
| UK excluding London median daily rate | £488 | £500 | £475 |
| % change year-on-year | -2.50% | +5.26% | +10.21% |
| Number of hourly rates quoted | 2,841 | 1,476 | 1,963 |
| 10th Percentile | £12.86 | £14.25 | £12.50 |
| 25th Percentile | £16.30 | £19.06 | £15.90 |
| Median hourly rate | £37.50 | £45.00 | £24.50 |
| Median % change year-on-year | -16.67% | +83.67% | +12.28% |
| 75th Percentile | £61.60 | £65.75 | £49.33 |
| 90th Percentile | £73.75 | £76.13 | £65.00 |
| UK excluding London median hourly rate | £40.00 | £42.50 | £20.00 |
| % change year-on-year | -5.88% | +112.50% | +5.26% |
Service Desk Analyst
Job Vacancy Trend
Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised.
Service Desk Analyst
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing Service Desk Analyst.
Service Desk Analyst
Daily Rate Histogram
Daily rate distribution for jobs citing Service Desk Analyst over the 6 months to 1 June 2024.
Service Desk Analyst
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing Service Desk Analyst.
Service Desk Analyst
Hourly Rate Histogram
Hourly rate distribution of jobs citing Service Desk Analyst over the 6 months to 1 June 2024.
Service Desk Analyst
Top 15 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the UK over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +64 | 365 | £185 | +2.78% | 80 |
| UK excluding London | +27 | 332 | £175 | +7.53% | 89 |
| East of England | +10 | 122 | £165 | -5.71% | 19 |
| South West | +42 | 65 | £275 | +68.71% | 6 |
| Work from Home | +44 | 64 | £165 | -5.71% | 40 |
| North of England | +25 | 64 | £165 | -2.94% | 22 |
| London | +46 | 51 | £190 | -5.00% | 4 |
| North West | +28 | 40 | £200 | +14.29% | 8 |
| Midlands | -1 | 32 | £160 | +21.90% | 11 |
| South East | +10 | 31 | £163 | -13.33% | 17 |
| Yorkshire | +15 | 24 | £150 | -7.12% | 11 |
| West Midlands | -5 | 19 | £150 | -14.29% | 8 |
| East Midlands | +7 | 13 | £160 | +39.13% | 3 |
| Scotland | +4 | 13 | £175 | +11.11% | |
| Wales | +16 | 5 | £128 | -3.40% | 12 |
Service Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 1 June 2024, Service Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Service Desk Analyst in the job title.
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Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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