1st Line Engineer Contracts

First Line Engineer
UK

The median First Line Engineer daily rate in the UK is £135 according to job vacancies posted during the 6 months to 9 June 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 Jun 2024
Same period 2023 Same period 2022
Rank 539 637 748
Rank change year-on-year +98 +111 -82
Contract jobs requiring a 1st Line Engineer 63 58 108
As % of all contract jobs advertised in the UK 0.15% 0.10% 0.12%
As % of the Job Titles category 0.16% 0.11% 0.13%
Number of daily rates quoted 29 40 88
10th Percentile £104 £106 £117
25th Percentile £113 £135 £128
Median daily rate (50th Percentile) £135 £175 £150
Median % change year-on-year -22.86% +16.67% +23.71%
75th Percentile £163 £188 £188
90th Percentile £183 £200 £201
UK excluding London median daily rate £135 £175 £150
% change year-on-year -22.86% +16.67% +22.45%
Number of hourly rates quoted 1 4 6
10th Percentile - £12.60 £15.00
25th Percentile £23.13 £13.50 £15.50
Median hourly rate £26.25 £14.50 £19.50
Median % change year-on-year +81.03% -25.64% +44.44%
75th Percentile £29.38 £15.88 £31.88
90th Percentile - £17.45 £39.38
UK excluding London median hourly rate - £14.50 £17.00
% change year-on-year - -14.71% +15.25%

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,232 52,519 83,570
% of contract IT jobs with a recognized job title 92.87% 94.52% 95.34%
Number of daily rates quoted 25,887 36,654 58,907
10th Percentile £280 £313 £315
25th Percentile £408 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +6.60%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £488 £500 £475
% change year-on-year -2.50% +5.26% +8.68%
Number of hourly rates quoted 2,899 1,488 1,954
10th Percentile £12.86 £14.25 £12.60
25th Percentile £16.30 £19.39 £15.90
Median hourly rate £37.50 £45.00 £25.00
Median % change year-on-year -16.67% +80.00% +16.28%
75th Percentile £61.88 £65.75 £49.75
90th Percentile £73.75 £76.33 £65.00
UK excluding London median hourly rate £40.00 £42.50 £20.00
% change year-on-year -5.88% +112.50% +7.17%

1st Line Engineer
Job Vacancy Trend

Job postings that featured 1st Line Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for 1st Line Engineer in the UK

1st Line Engineer
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing 1st Line Engineer.

Daily rate trend for 1st Line Engineer in the UK

1st Line Engineer
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing 1st Line Engineer.

Hourly rate trend for 1st Line Engineer in the UK

1st Line Engineer
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Engineer within the UK over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +95 58 £138 -21.43% 40
UK excluding London +50 46 £135 -22.86% 39
Midlands +32 23 - - 6
West Midlands +21 20 - - 2
London +80 15 £144 -17.71% 5
Work from Home +119 11 £116 -33.57% 8
North of England +30 11 £133 -24.29% 5
North West +14 6 £135 -22.86% 2
Yorkshire +15 4 £130 -13.33% 2
South East +12 4 £138 -15.38% 17
East Midlands +14 3 - - 4
East of England +1 3 £104 -7.41% 6
South West +5 2 £138 -21.43% 4
Scotland - 2 £126 - 1
North East - 1 £180 - 1
Northern Ireland - 1 - - 3

1st Line Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 9 June 2024, 1st Line Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 1st Line Engineer in the job title.

1 20 (31.75%) Social Skills
1 20 (31.75%) Windows
2 19 (30.16%) Microsoft 365
3 18 (28.57%) Active Directory
4 17 (26.98%) Microsoft
4 17 (26.98%) CA
4 17 (26.98%) Firewall
4 17 (26.98%) PKI
4 17 (26.98%) Impact Assessments
4 17 (26.98%) Self-Motivation
5 15 (23.81%) Time Management
6 13 (20.63%) Customer Service
7 10 (15.87%) Microsoft Office
8 9 (14.29%) SLA
8 9 (14.29%) Degree
8 9 (14.29%) Windows 7
8 9 (14.29%) Decision-Making
9 8 (12.70%) Presentation Skills
9 8 (12.70%) Organisational Skills
9 8 (12.70%) ITIL
10 6 (9.52%) Cisco
10 6 (9.52%) Cisco Certification
10 6 (9.52%) WhatsApp
10 6 (9.52%) Problem-Solving
10 6 (9.52%) Analytical Skills
10 6 (9.52%) ServiceNow
11 5 (7.94%) SC Cleared
11 5 (7.94%) Security Cleared
11 5 (7.94%) Windows 10
11 5 (7.94%) Public Sector

1st Line Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (6.35%) SharePoint
2 2 (3.17%) Microsoft Exchange
3 1 (1.59%) Site Server
Applications
1 10 (15.87%) Microsoft Office
2 5 (7.94%) Microsoft Excel
Cloud Services
1 19 (30.16%) Microsoft 365
2 6 (9.52%) WhatsApp
3 3 (4.76%) Azure
3 3 (4.76%) OneDrive
4 1 (1.59%) Cloud Computing
Communications & Networking
1 17 (26.98%) Firewall
2 3 (4.76%) DHCP
2 3 (4.76%) DNS
2 3 (4.76%) VPN
2 3 (4.76%) Wi-Fi
3 2 (3.17%) Remote Desktop
4 1 (1.59%) LAN
4 1 (1.59%) NAS
4 1 (1.59%) SAN
4 1 (1.59%) WAN
Development Applications
1 1 (1.59%) Hudson
General
1 20 (31.75%) Social Skills
2 8 (12.70%) Organisational Skills
2 8 (12.70%) Presentation Skills
3 6 (9.52%) Analytical Skills
4 5 (7.94%) Public Sector
5 4 (6.35%) Finance
6 3 (4.76%) Retail
7 2 (3.17%) Advertising
7 2 (3.17%) Telecoms
8 1 (1.59%) Electronics
8 1 (1.59%) German Language
8 1 (1.59%) Manufacturing
8 1 (1.59%) Marketing
Libraries, Frameworks & Software Standards
1 1 (1.59%) .NET
1 1 (1.59%) Middleware
1 1 (1.59%) XMPP
Miscellaneous
1 17 (26.98%) PKI
1 17 (26.98%) Self-Motivation
2 3 (4.76%) Data Centre
2 3 (4.76%) Onboarding
3 1 (1.59%) BYOD
3 1 (1.59%) Client/Server
3 1 (1.59%) Photography
3 1 (1.59%) SCADA
3 1 (1.59%) Virtual Team
Operating Systems
1 20 (31.75%) Windows
2 9 (14.29%) Windows 7
3 5 (7.94%) Windows 10
4 3 (4.76%) Mac OS
4 3 (4.76%) Windows Server 2008
5 2 (3.17%) Mac OS X
6 1 (1.59%) Android
6 1 (1.59%) Apple iOS
6 1 (1.59%) Unix
Processes & Methodologies
1 17 (26.98%) Impact Assessments
2 15 (23.81%) Time Management
3 13 (20.63%) Customer Service
4 9 (14.29%) Decision-Making
5 8 (12.70%) ITIL
6 6 (9.52%) Problem-Solving
7 4 (6.35%) Proactive Maintenance
7 4 (6.35%) Proactive Monitoring
7 4 (6.35%) User Experience
8 2 (3.17%) Coaching
8 2 (3.17%) Customer Experience
8 2 (3.17%) Customer Requirements
8 2 (3.17%) Cybersecurity
8 2 (3.17%) Incident Management
8 2 (3.17%) Information Security
8 2 (3.17%) Service Delivery
8 2 (3.17%) Service Management
8 2 (3.17%) Technical Leadership
9 1 (1.59%) Password Management
9 1 (1.59%) Risk Management
Programming Languages
1 1 (1.59%) C#
1 1 (1.59%) Java
1 1 (1.59%) SQL
1 1 (1.59%) VB
Qualifications
1 9 (14.29%) Degree
2 6 (9.52%) Cisco Certification
3 5 (7.94%) CCNA
3 5 (7.94%) SC Cleared
3 5 (7.94%) Security Cleared
4 2 (3.17%) CompTIA Security+
5 1 (1.59%) DBS Check
5 1 (1.59%) ITIL Certification
Quality Assurance & Compliance
1 9 (14.29%) SLA
2 1 (1.59%) ISO/IEC 27001
System Software
1 18 (28.57%) Active Directory
2 1 (1.59%) VMware Infrastructure
2 1 (1.59%) vSphere
Systems Management
1 1 (1.59%) WSUS
Vendors
1 17 (26.98%) CA
1 17 (26.98%) Microsoft
2 6 (9.52%) Cisco
2 6 (9.52%) ServiceNow
3 3 (4.76%) Apple
3 3 (4.76%) Citrix
3 3 (4.76%) Juniper
4 1 (1.59%) BMC
4 1 (1.59%) Dell
4 1 (1.59%) SAP
4 1 (1.59%) VMware