Voice Over IP (VoIP)
UK

The following table provides summary statistics for permanent job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited VoIP over the 6 months to 2 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 425 441 556
Rank change year-on-year +16 +115 -130
Permanent jobs citing VoIP 609 670 993
As % of all permanent jobs advertised in the UK 0.58% 0.71% 0.59%
As % of the Communications & Networking category 4.48% 4.34% 4.40%
Number of salaries quoted 516 478 726
10th Percentile £24,598 £26,250 £25,272
25th Percentile £26,250 £31,063 £31,375
Median annual salary (50th Percentile) £32,500 £40,000 £47,500
Median % change year-on-year -18.75% -15.79% +21.79%
75th Percentile £45,000 £53,750 £66,250
90th Percentile £60,000 £72,325 £80,000
UK excluding London median annual salary £32,500 £40,000 £42,500
% change year-on-year -18.75% -5.88% +21.43%

All Communications and Computer Networking Skills
UK

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for communications or computer networking skills.

Permanent vacancies with a requirement for communications or computer networking skills 13,603 15,428 22,577
As % of all permanent jobs advertised in the UK 12.92% 16.28% 13.35%
Number of salaries quoted 9,416 7,727 11,819
10th Percentile £26,250 £28,000 £28,250
25th Percentile £32,500 £35,750 £37,500
Median annual salary (50th Percentile) £47,500 £50,500 £52,500
Median % change year-on-year -5.94% -3.81% +5.00%
75th Percentile £63,750 £70,000 £70,000
90th Percentile £77,500 £87,419 £85,000
UK excluding London median annual salary £44,000 £45,000 £47,500
% change year-on-year -2.22% -5.26% +5.56%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a proportion of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Salary Trend

3-month moving average salary quoted in jobs citing VoIP.

Salary trend for VoIP in the UK

VoIP
Salary Histogram

Salary distribution for jobs citing VoIP over the 6 months to 2 June 2024.

Salary histogram for VoIP in the UK

VoIP
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing VoIP within the UK over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +40 565 £32,500 -18.75% 144
UK excluding London -3 511 £32,500 -18.75% 123
Work from Home +19 179 £37,500 -10.71% 50
South East +28 138 £32,500 -38.10% 32
North of England +22 137 £31,000 -20.51% 40
London +33 93 £49,000 +30.67% 32
Midlands +22 89 £29,000 -20.55% 13
North West -27 66 £34,000 -20.00% 21
East of England +7 60 £45,000 +57.89% 14
West Midlands +8 59 £33,750 -14.86% 9
South West -84 44 £37,500 -25.00% 13
Yorkshire +45 41 £30,000 +5.26% 10
North East +7 30 £27,000 -16.92% 9
East Midlands 0 30 £28,165 -12.67% 4
Wales +12 22 £30,000 -20.53% 8
Scotland -66 21 £42,500 -10.05% 6

VoIP
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 104 (17.08%) Microsoft Exchange
2 70 (11.49%) SharePoint
3 10 (1.64%) Skype for Business
4 5 (0.82%) CMS
4 5 (0.82%) Exchange Server 2013
5 3 (0.49%) IIS
5 3 (0.49%) SAS
6 2 (0.33%) Confluence
6 2 (0.33%) Exchange Server 2003
6 2 (0.33%) Exchange Server 2007
6 2 (0.33%) Exchange Server 2010
6 2 (0.33%) WordPress
Applications
1 102 (16.75%) Microsoft Office
2 8 (1.31%) Spreadsheet
3 3 (0.49%) Microsoft Excel
3 3 (0.49%) MS Visio
3 3 (0.49%) SPSS
4 2 (0.33%) Trello
Business Applications
1 3 (0.49%) Carpe Diem
2 2 (0.33%) Sage 200
2 2 (0.33%) Sparx Enterprise Architect
3 1 (0.16%) SAP ERP
3 1 (0.16%) SAP S/4HANA
Cloud Services
1 278 (45.65%) Microsoft 365
2 187 (30.71%) Azure
3 62 (10.18%) Entra ID
4 59 (9.69%) AWS
5 32 (5.25%) SaaS
6 22 (3.61%) Mimecast
7 20 (3.28%) Power Platform
8 18 (2.96%) Google Workspace
9 14 (2.30%) GCP
10 13 (2.13%) OneDrive
11 8 (1.31%) WhatsApp
12 7 (1.15%) Amazon EC2
12 7 (1.15%) Cloud Computing
12 7 (1.15%) PaaS
12 7 (1.15%) Rubrik
13 6 (0.99%) Twilio
14 4 (0.66%) Azure ExpressRoute
14 4 (0.66%) Dynamics 365
14 4 (0.66%) IaaS
14 4 (0.66%) Virtual Private Cloud
Communications & Networking
1 180 (29.56%) Firewall
2 137 (22.50%) WAN
3 118 (19.38%) LAN
4 106 (17.41%) VPN
5 103 (16.91%) DNS
6 94 (15.44%) TCP/IP
7 76 (12.48%) Wireless
8 73 (11.99%) Wi-Fi
9 68 (11.17%) DHCP
10 62 (10.18%) VLAN
11 47 (7.72%) Internet
11 47 (7.72%) Unified Communications
12 45 (7.39%) MPLS
13 40 (6.57%) Network Security
14 39 (6.40%) SAN
15 37 (6.08%) SD-WAN
16 36 (5.91%) PBX
17 26 (4.27%) Broadband
17 26 (4.27%) NAS
18 25 (4.11%) BGP
Database & Business Intelligence
1 45 (7.39%) SQL Server
2 13 (2.13%) Power BI
3 11 (1.81%) MySQL
4 3 (0.49%) Amazon RDS
4 3 (0.49%) Big Data
4 3 (0.49%) EDRMS
5 1 (0.16%) PostgreSQL
5 1 (0.16%) PowerPivot
5 1 (0.16%) RDBMS
5 1 (0.16%) Relational Database
5 1 (0.16%) SQL Server Reporting Services
Development Applications
1 5 (0.82%) Jenkins
2 3 (0.49%) JIRA
2 3 (0.49%) Rational DOORS
3 2 (0.33%) Hudson
3 2 (0.33%) Visual Studio
4 1 (0.16%) Robot Framework
4 1 (0.16%) Selenium
General
1 265 (43.51%) Social Skills
2 110 (18.06%) Telecoms
3 44 (7.22%) Finance
4 27 (4.43%) Organisational Skills
5 23 (3.78%) Retail
6 20 (3.28%) Law
7 18 (2.96%) Analytical Skills
7 18 (2.96%) Legal
8 17 (2.79%) Inclusion and Diversity
9 12 (1.97%) Documentation Skills
10 11 (1.81%) Back Office
11 10 (1.64%) Marketing
11 10 (1.64%) Presentation Skills
12 9 (1.48%) Electronics
13 8 (1.31%) Billing
13 8 (1.31%) Public Sector
14 7 (1.15%) Banking
15 6 (0.99%) French Language
15 6 (0.99%) German Language
15 6 (0.99%) Italian Language
Job Titles
1 130 (21.35%) Support Engineer
2 120 (19.70%) IT Support
3 107 (17.57%) Analyst
4 105 (17.24%) IT Engineer
5 84 (13.79%) IT Support Engineer
6 62 (10.18%) Senior
7 51 (8.37%) Infrastructure Engineer
8 40 (6.57%) Network Engineer
9 38 (6.24%) IT Technician
10 34 (5.58%) IT Analyst
10 34 (5.58%) Operations Analyst
10 34 (5.58%) Service Analyst
10 34 (5.58%) Service Desk Analyst
11 32 (5.25%) 2nd Line Support
12 31 (5.09%) IT Support Analyst
13 28 (4.60%) 1st Line Support
13 28 (4.60%) Support Analyst
14 27 (4.43%) Technical Support
15 25 (4.11%) Development Manager
15 25 (4.11%) Technical Engineer
Libraries, Frameworks & Software Standards
1 10 (1.64%) 802.1X
2 8 (1.31%) SAML
3 6 (0.99%) .NET
4 5 (0.82%) CSS
5 3 (0.49%) RESTful
5 3 (0.49%) XMPP
6 2 (0.33%) HTML
6 2 (0.33%) Web Services
6 2 (0.33%) XML
7 1 (0.16%) .NET Core
7 1 (0.16%) ASP.NET Web API
7 1 (0.16%) LDAP
7 1 (0.16%) pytest
7 1 (0.16%) WCF
7 1 (0.16%) WPF
Miscellaneous
1 42 (6.90%) Driving Licence
2 37 (6.08%) Management Information System
3 31 (5.09%) Video Conferencing
4 30 (4.93%) Self-Motivation
5 27 (4.43%) Fat Client
5 27 (4.43%) Thin Client
6 24 (3.94%) Data Centre
7 13 (2.13%) IoT
8 12 (1.97%) CCTV
9 11 (1.81%) Clustering
9 11 (1.81%) Onboarding
10 9 (1.48%) Public Cloud
11 8 (1.31%) Client/Server
12 7 (1.15%) Cyber Defence
12 7 (1.15%) FMCG
12 7 (1.15%) Security Operations Centre
12 7 (1.15%) Smartcard
12 7 (1.15%) Social Media
13 5 (0.82%) ARM Cortex
13 5 (0.82%) Operational Technology
Operating Systems
1 309 (50.74%) Windows
2 188 (30.87%) Windows Server
3 77 (12.64%) Windows 10
4 33 (5.42%) Linux
5 32 (5.25%) Windows Server 2016
6 29 (4.76%) Apple iOS
7 28 (4.60%) Mac OS
7 28 (4.60%) Windows Server 2019
8 24 (3.94%) Windows Server 2012
9 22 (3.61%) Android
10 16 (2.63%) Windows 7
11 7 (1.15%) Mac OS X
12 5 (0.82%) FreeRTOS
12 5 (0.82%) ThreadX
12 5 (0.82%) Windows Server 2008
13 3 (0.49%) CentOS
13 3 (0.49%) Ubuntu
13 3 (0.49%) Windows Vista
13 3 (0.49%) Windows XP
14 2 (0.33%) Windows Server 2003
Processes & Methodologies
1 153 (25.12%) Problem-Solving
2 134 (22.00%) Customer Service
3 90 (14.78%) ITIL
4 63 (10.34%) Continuous Improvement
5 57 (9.36%) Infrastructure Engineering
6 50 (8.21%) Change Management
6 50 (8.21%) Cybersecurity
7 45 (7.39%) Service Delivery
8 37 (6.08%) Asset Management
9 36 (5.91%) Disaster Recovery
10 34 (5.58%) Agile
11 33 (5.42%) Business Development
11 33 (5.42%) Decision-Making
11 33 (5.42%) Mobile Device Management
12 31 (5.09%) Information Security
12 31 (5.09%) ITSM
13 30 (4.93%) Project Planning
14 28 (4.60%) Project Management
15 26 (4.27%) Project Delivery
16 25 (4.11%) Remote Monitoring and Management
Programming Languages
1 43 (7.06%) PowerShell
2 29 (4.76%) SQL
3 17 (2.79%) JavaScript
4 14 (2.30%) Python
5 9 (1.48%) Bash
6 8 (1.31%) C#
7 7 (1.15%) C
8 6 (0.99%) PHP
9 5 (0.82%) C++
9 5 (0.82%) VB.NET
10 4 (0.66%) R
11 3 (0.49%) Java
11 3 (0.49%) Objective-C
12 2 (0.33%) T-SQL
13 1 (0.16%) Perl
13 1 (0.16%) Swift
Qualifications
1 102 (16.75%) Degree
2 69 (11.33%) Cisco Certification
3 50 (8.21%) CCNA
4 49 (8.05%) Microsoft Certification
5 32 (5.25%) CCNP
6 30 (4.93%) MCSE
7 22 (3.61%) DBS Check
8 16 (2.63%) CISSP
9 13 (2.13%) CCIE
9 13 (2.13%) CISM
10 12 (1.97%) MCSA
11 9 (1.48%) CCDP
11 9 (1.48%) Network+ Certification
11 9 (1.48%) Security Cleared
12 8 (1.31%) CISA
12 8 (1.31%) CompTIA CySA+
12 8 (1.31%) MCP
12 8 (1.31%) SC Cleared
13 7 (1.15%) CCIE Routing and Switching
14 6 (0.99%) A+ Certification
Quality Assurance & Compliance
1 35 (5.75%) SLA
2 16 (2.63%) GDPR
3 14 (2.30%) Cyber Essentials
4 8 (1.31%) QA
5 7 (1.15%) ISO/IEC 27001
5 7 (1.15%) NIST
6 5 (0.82%) NCSC
7 4 (0.66%) PCI DSS
8 1 (0.16%) Accessibility
System Software
1 251 (41.22%) Active Directory
2 117 (19.21%) Hyper-V
3 91 (14.94%) VMware Infrastructure
4 20 (3.28%) VMware ESXi
5 19 (3.12%) vSphere
6 15 (2.46%) Virtual Machines
7 7 (1.15%) Firmware
8 5 (0.82%) Terminal Services
9 2 (0.33%) Kamailio
9 2 (0.33%) pfSense
9 2 (0.33%) VMware NSX
10 1 (0.16%) Docker
10 1 (0.16%) Dovecot
10 1 (0.16%) NFS
10 1 (0.16%) Postfix
10 1 (0.16%) Virtual Desktop
10 1 (0.16%) Virtual Servers
10 1 (0.16%) VMware Server
Systems Management
1 51 (8.37%) SCCM
2 36 (5.91%) Microsoft Intune
3 15 (2.46%) Jamf Pro
4 10 (1.64%) Single Sign-On
5 9 (1.48%) Autotask
6 8 (1.31%) Failover Clustering
7 7 (1.15%) ZABBIX
8 6 (0.99%) FortiGate
9 5 (0.82%) PaperCut
10 3 (0.49%) AirWatch
10 3 (0.49%) Dell DRAC
11 2 (0.33%) Active Directory Federation Services
11 2 (0.33%) Cisco CUCM
11 2 (0.33%) Nessus
11 2 (0.33%) WSUS
12 1 (0.16%) Ansible
12 1 (0.16%) Kubernetes
12 1 (0.16%) MobiControl
12 1 (0.16%) Proxmox
Vendors
1 308 (50.57%) Microsoft
2 126 (20.69%) VMware
3 98 (16.09%) Cisco
4 45 (7.39%) Meraki
5 32 (5.25%) Sophos
6 27 (4.43%) HP
7 26 (4.27%) Apple
8 23 (3.78%) CheckPoint
8 23 (3.78%) Google
8 23 (3.78%) Mitel
9 21 (3.45%) Veeam
10 18 (2.96%) Datto
11 17 (2.79%) Citrix
11 17 (2.79%) ConnectWise
12 16 (2.63%) Acronis
12 16 (2.63%) Aruba
13 14 (2.30%) Barracuda Networks
13 14 (2.30%) Dell
13 14 (2.30%) Draytek
14 13 (2.13%) BT