Customer-Centric Approach Jobs

Customer-Centric Approach
UK

The following table provides summary statistics for permanent job vacancies with a requirement for Customer-Centric Approach skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centric Approach over the 6 months to 2 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 739 670 1014
Rank change year-on-year -69 +344 -152
Permanent jobs citing Customer-Centric Approach 166 284 251
As % of all permanent jobs advertised in the UK 0.16% 0.30% 0.15%
As % of the Processes & Methodologies category 0.19% 0.31% 0.15%
Number of salaries quoted 124 263 186
10th Percentile £23,463 £55,000 £29,256
25th Percentile £31,250 £67,500 £53,816
Median annual salary (50th Percentile) £45,000 £70,000 £80,000
Median % change year-on-year -35.71% -12.50% +28.00%
75th Percentile £82,750 £72,500 £85,000
90th Percentile £107,250 - -
UK excluding London median annual salary £40,000 £70,000 £80,000
% change year-on-year -42.86% -12.50% +77.78%

All Process and Methodology Skills
UK

Customer-Centric Approach is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 87,980 90,493 162,202
As % of all permanent jobs advertised in the UK 83.59% 95.46% 95.93%
Number of salaries quoted 61,356 54,578 82,967
10th Percentile £29,284 £34,000 £33,500
25th Percentile £40,000 £45,000 £43,750
Median annual salary (50th Percentile) £55,000 £60,899 £60,000
Median % change year-on-year -9.69% +1.50% +9.09%
75th Percentile £72,500 £81,250 £80,000
90th Percentile £92,500 £100,000 £96,250
UK excluding London median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +9.38%

Customer-Centric Approach
Job Vacancy Trend

Job postings citing Customer-Centric Approach as a proportion of all IT jobs advertised.

Job vacancy trend for Customer-Centric Approach in the UK

Customer-Centric Approach
Salary Trend

3-month moving average salary quoted in jobs citing Customer-Centric Approach.

Salary trend for Customer-Centric Approach in the UK

Customer-Centric Approach
Salary Histogram

Salary distribution for jobs citing Customer-Centric Approach over the 6 months to 2 June 2024.

Salary histogram for Customer-Centric Approach in the UK

Customer-Centric Approach
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centric Approach within the UK over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -10 156 £45,000 -35.71% 72
UK excluding London -146 124 £40,000 -42.86% 48
Work from Home -15 73 £55,750 -21.03% 32
London +125 42 £86,000 +21.81% 21
South East -4 40 £42,500 -39.80% 14
North of England -36 30 £37,500 -46.43% 13
Midlands -23 21 £40,000 -42.86% 10
Yorkshire +45 14 £45,250 -35.36% 4
North West -50 13 £40,000 -42.86% 5
East Midlands -16 12 £26,500 -62.14% 5
South West -45 12 £41,821 -40.26% 6
East of England -15 11 £27,000 -61.76% 7
West Midlands -21 9 £58,750 -16.07% 5
Wales 0 5 £22,000 -68.57%
Scotland -75 5 £55,000 -21.76% 1
North East -26 3 £37,500 -46.43% 4

Customer-Centric Approach
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (2.41%) Microsoft Exchange
2 3 (1.81%) SharePoint
3 2 (1.20%) IIS
3 2 (1.20%) Tomcat
4 1 (0.60%) Oracle Workflow
Applications
1 14 (8.43%) Microsoft Office
2 13 (7.83%) Microsoft Excel
3 9 (5.42%) Microsoft PowerPoint
3 9 (5.42%) Spreadsheet
4 1 (0.60%) Chatbot
4 1 (0.60%) Microsoft Project
Business Applications
1 5 (3.01%) Salesforce CRM
2 3 (1.81%) Dynamics CRM
3 2 (1.20%) Dynamics NAV
4 1 (0.60%) Data Workbench
4 1 (0.60%) Dynamics GP
4 1 (0.60%) Elite 3E
Cloud Services
1 40 (24.10%) Azure
2 28 (16.87%) Microsoft 365
3 21 (12.65%) SaaS
4 16 (9.64%) AWS
5 15 (9.04%) Power Platform
6 6 (3.61%) Dynamics 365
6 6 (3.61%) Matillion
6 6 (3.61%) Serverless
6 6 (3.61%) Snowflake
7 5 (3.01%) GCP
8 4 (2.41%) Google Analytics
9 3 (1.81%) Azure DevOps
9 3 (1.81%) Entra ID
10 2 (1.20%) Nutanix
11 1 (0.60%) OneDrive
11 1 (0.60%) Salesforce Sales Cloud
Communications & Networking
1 11 (6.63%) Firewall
2 5 (3.01%) LAN
2 5 (3.01%) TCP/IP
2 5 (3.01%) WAN
3 4 (2.41%) DHCP
3 4 (2.41%) DNS
4 2 (1.20%) Intranet
5 1 (0.60%) HTTP
5 1 (0.60%) HTTPS
5 1 (0.60%) Network Security
5 1 (0.60%) Remote Desktop
5 1 (0.60%) VLAN
5 1 (0.60%) VPN
Database & Business Intelligence
1 12 (7.23%) Power BI
1 12 (7.23%) SQL Server
2 11 (6.63%) MySQL
3 6 (3.61%) Data Lake
3 6 (3.61%) Metadata
4 2 (1.20%) BigQuery
4 2 (1.20%) Data Warehouse
4 2 (1.20%) Looker
4 2 (1.20%) Power Query
5 1 (0.60%) RDBMS
5 1 (0.60%) Relational Database
Development Applications
1 4 (2.41%) Git
2 2 (1.20%) JIRA
General
1 98 (59.04%) Social Skills
2 40 (24.10%) Finance
3 30 (18.07%) Analytical Skills
4 24 (14.46%) Retail
5 14 (8.43%) Legal
6 13 (7.83%) Law
7 12 (7.23%) Manufacturing
7 12 (7.23%) Telecoms
8 11 (6.63%) Marketing
9 8 (4.82%) Documentation Skills
9 8 (4.82%) Pharmaceutical
10 7 (4.22%) Billing
10 7 (4.22%) Inclusion and Diversity
11 5 (3.01%) Back Office
11 5 (3.01%) Banking
11 5 (3.01%) Investment Banking
12 4 (2.41%) Automotive
12 4 (2.41%) Brand Awareness
12 4 (2.41%) Presentation Skills
12 4 (2.41%) Wearables
Job Titles
1 19 (11.45%) Analyst
1 19 (11.45%) Senior
2 18 (10.84%) Support Engineer
3 17 (10.24%) Lead
4 13 (7.83%) IT Support
5 12 (7.23%) Architect
6 11 (6.63%) Project Manager
7 10 (6.02%) Product Manager
8 9 (5.42%) IT Engineer
8 9 (5.42%) Software Support Engineer
9 7 (4.22%) Consultant
9 7 (4.22%) Developer
9 7 (4.22%) IT Support Engineer
9 7 (4.22%) Security Engineer
9 7 (4.22%) Senior Security Engineer
9 7 (4.22%) Service Manager
10 6 (3.61%) 1st Line Support
10 6 (3.61%) Data Architect
10 6 (3.61%) Programme Manager
10 6 (3.61%) Service Analyst
Libraries, Frameworks & Software Standards
1 21 (12.65%) Web Services
2 12 (7.23%) CSS
2 12 (7.23%) HTML
2 12 (7.23%) RESTful
3 10 (6.02%) .NET
4 9 (5.42%) jQuery
4 9 (5.42%) React
5 6 (3.61%) HTML5
6 5 (3.01%) AngularJS
6 5 (3.01%) CSS3
7 4 (2.41%) Doctrine
7 4 (2.41%) LAMP
7 4 (2.41%) Laravel
7 4 (2.41%) Symfony
7 4 (2.41%) Vue
8 1 (0.60%) LDAP
8 1 (0.60%) OAuth
8 1 (0.60%) OpenID
8 1 (0.60%) SailPoint
8 1 (0.60%) SAML
Miscellaneous
1 16 (9.64%) Self-Motivation
2 10 (6.02%) Algorithms
2 10 (6.02%) Data Structures
3 7 (4.22%) Product Ownership
4 5 (3.01%) Data Centre
4 5 (3.01%) Hedge funds
5 4 (2.41%) Management Information System
5 4 (2.41%) Onboarding
5 4 (2.41%) Social Media
6 3 (1.81%) IoT
7 2 (1.20%) Driving Licence
7 2 (1.20%) Fibre Optics
7 2 (1.20%) Mobile App
7 2 (1.20%) Renewable Energy
8 1 (0.60%) Cloud Native
8 1 (0.60%) Distributed Systems
8 1 (0.60%) Hybrid Cloud
8 1 (0.60%) PMI
8 1 (0.60%) Private Cloud
8 1 (0.60%) PropTech
Operating Systems
1 26 (15.66%) Windows
2 12 (7.23%) Windows Server
3 3 (1.81%) Linux
3 3 (1.81%) Unix
3 3 (1.81%) Windows 10
4 1 (0.60%) Mac OS
Processes & Methodologies
1 166 (100.00%) Customer-Centricity
2 66 (39.76%) Problem-Solving
3 42 (25.30%) Agile
4 32 (19.28%) Customer Service
5 28 (16.87%) Customer Experience
6 27 (16.27%) Continuous Improvement
6 27 (16.27%) Project Management
7 23 (13.86%) Business Development
7 23 (13.86%) ITIL
7 23 (13.86%) Roadmaps
8 22 (13.25%) CRM
8 22 (13.25%) Scrum
9 21 (12.65%) Information Security
10 20 (12.05%) DevOps
11 19 (11.45%) Analytics
12 18 (10.84%) Data Modelling
12 18 (10.84%) Data Visualisation
12 18 (10.84%) User Experience
12 18 (10.84%) Visualisation
13 17 (10.24%) Presales
Programming Languages
1 31 (18.67%) SQL
2 10 (6.02%) JavaScript
3 8 (4.82%) C#
4 6 (3.61%) T-SQL
5 4 (2.41%) PHP
5 4 (2.41%) PowerShell
5 4 (2.41%) Python
6 3 (1.81%) Bash
7 2 (1.20%) Data Analysis Expressions
7 2 (1.20%) Java
8 1 (0.60%) R
8 1 (0.60%) TypeScript
8 1 (0.60%) VB
Qualifications
1 27 (16.27%) Degree
2 10 (6.02%) Master's Degree
3 9 (5.42%) MBA
4 8 (4.82%) Microsoft Certification
5 7 (4.22%) CEH
5 7 (4.22%) CISSP
6 5 (3.01%) A+ Certification
7 4 (2.41%) DBS Check
8 3 (1.81%) Azure Certification
9 1 (0.60%) BPSS Clearance
9 1 (0.60%) ITIL Certification
9 1 (0.60%) MCDST
9 1 (0.60%) MCP
9 1 (0.60%) Numerate Degree
9 1 (0.60%) PgMP
9 1 (0.60%) PMI Certification
Quality Assurance & Compliance
1 7 (4.22%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
2 6 (3.61%) GDPR
3 5 (3.01%) Cyber Essentials
3 5 (3.01%) ISO/IEC 27001
4 4 (2.41%) PMO
5 2 (1.20%) Accessibility
5 2 (1.20%) PCI DSS
5 2 (1.20%) QA
System Software
1 22 (13.25%) Active Directory
2 9 (5.42%) VMware Infrastructure
3 7 (4.22%) Hyper-V
4 4 (2.41%) Docker
5 2 (1.20%) Virtual Machines
Systems Management
1 4 (2.41%) Kubernetes
2 1 (0.60%) Microsoft Intune
2 1 (0.60%) NetIQ Identity Manager
2 1 (0.60%) Single Sign-On
Vendors
1 55 (33.13%) Microsoft
2 15 (9.04%) VMware
3 7 (4.22%) CyberArk
3 7 (4.22%) Databricks
4 6 (3.61%) Salesforce
5 5 (3.01%) Citrix
5 5 (3.01%) Genesys
5 5 (3.01%) SAP
5 5 (3.01%) YouTube
6 4 (2.41%) Cisco
6 4 (2.41%) Google
6 4 (2.41%) Oracle
7 3 (1.81%) Apple
7 3 (1.81%) IBM
8 2 (1.20%) HP
8 2 (1.20%) Medallia
8 2 (1.20%) Meraki
8 2 (1.20%) Optimizely
9 1 (0.60%) Dataiku
9 1 (0.60%) NetIQ