IT Support Specialist Jobs with Work from Home Options

IT Support Specialist
UK > Work from Home

The median IT Support Specialist salary in Work from Home is £34,000 per year according to job vacancies posted during the 6 months to 9 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 Jun 2024
Same period 2023 Same period 2022
Rank 554 638 882
Rank change year-on-year +84 +244 -289
Permanent jobs requiring an IT Support Specialist 30 2 7
As % of all permanent jobs with a WFH option 0.085% 0.005% 0.009%
As % of the Job Titles category 0.088% 0.006% 0.010%
Number of salaries quoted 21 0 5
10th Percentile £26,750 - -
25th Percentile £32,000 - £25,000
Median annual salary (50th Percentile) £34,000 - £32,000
Median % change year-on-year - - +23.08%
75th Percentile £38,750 - £33,750
90th Percentile - - £36,600
UK median annual salary £33,250 £40,000 £30,500
% change year-on-year -16.88% +31.15% +8.93%

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 33,957 36,209 73,459
% of permanent jobs with a recognized job title 96.26% 95.94% 97.30%
Number of salaries quoted 25,728 26,374 42,749
10th Percentile £33,250 £36,750 £36,250
25th Percentile £42,500 £47,000 £45,375
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £93,750 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

IT Support Specialist
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured IT Support Specialist in the job title as a proportion of all IT jobs advertised.

IT Support Specialist trend for jobs with a WFH option

IT Support Specialist
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing IT Support Specialist.

IT Support Specialist salary trend for jobs with a WFH option

IT Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 9 June 2024, IT Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring IT Support Specialist in the job title.

1 21 (70.00%) Microsoft
2 18 (60.00%) ITIL
3 17 (56.67%) Social Skills
4 16 (53.33%) Windows
5 15 (50.00%) Microsoft 365
5 15 (50.00%) Degree
6 13 (43.33%) Problem-Solving
7 12 (40.00%) Azure
7 12 (40.00%) Active Directory
8 10 (33.33%) Linux
8 10 (33.33%) Windows Server
9 9 (30.00%) Customer Service
9 9 (30.00%) Management Information System
9 9 (30.00%) Docker
10 8 (26.67%) AWS
10 8 (26.67%) Computer Science
10 8 (26.67%) Inclusion and Diversity
11 7 (23.33%) Nutanix
11 7 (23.33%) CI/CD
11 7 (23.33%) Infrastructure Maintenance
11 7 (23.33%) Data Centre
11 7 (23.33%) Hardware Maintenance
11 7 (23.33%) SCCM
11 7 (23.33%) Agile
11 7 (23.33%) Kubernetes
11 7 (23.33%) Agile Project Management
11 7 (23.33%) Ansible
11 7 (23.33%) OpenStack
11 7 (23.33%) Wi-Fi
11 7 (23.33%) Project Management

IT Support Specialist Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (23.33%) OpenStack
2 3 (10.00%) Microsoft Exchange
2 3 (10.00%) SharePoint
Applications
1 4 (13.33%) Microsoft Office
Cloud Services
1 15 (50.00%) Microsoft 365
2 12 (40.00%) Azure
3 8 (26.67%) AWS
4 7 (23.33%) Nutanix
5 4 (13.33%) Google Workspace
6 3 (10.00%) Asana
6 3 (10.00%) Cloud Computing
6 3 (10.00%) Entra ID
6 3 (10.00%) Slack
7 2 (6.67%) Power Platform
7 2 (6.67%) Snowflake
Communications & Networking
1 7 (23.33%) DHCP
1 7 (23.33%) DNS
1 7 (23.33%) Wi-Fi
2 4 (13.33%) VPN
3 3 (10.00%) Firewall
3 3 (10.00%) LAN
3 3 (10.00%) WAN
3 3 (10.00%) Wireless
Database & Business Intelligence
1 2 (6.67%) Power BI
General
1 17 (56.67%) Social Skills
2 8 (26.67%) Inclusion and Diversity
3 2 (6.67%) Banking
3 2 (6.67%) Finance
3 2 (6.67%) Organisational Skills
4 1 (3.33%) Law
Miscellaneous
1 9 (30.00%) Management Information System
2 7 (23.33%) Data Centre
3 2 (6.67%) Smartphone
Operating Systems
1 16 (53.33%) Windows
2 10 (33.33%) Linux
2 10 (33.33%) Windows Server
3 4 (13.33%) Windows 10
4 3 (10.00%) Windows Server 2016
Processes & Methodologies
1 18 (60.00%) ITIL
2 13 (43.33%) Problem-Solving
3 9 (30.00%) Customer Service
4 8 (26.67%) Computer Science
5 7 (23.33%) Agile
5 7 (23.33%) Agile Project Management
5 7 (23.33%) CI/CD
5 7 (23.33%) Hardware Maintenance
5 7 (23.33%) Infrastructure Maintenance
5 7 (23.33%) Project Management
6 5 (16.67%) Remote Monitoring and Management
7 4 (13.33%) Cybersecurity
7 4 (13.33%) Mentoring
7 4 (13.33%) Service Management
8 2 (6.67%) Business Intelligence
8 2 (6.67%) Incident Management
8 2 (6.67%) Infrastructure Engineering
8 2 (6.67%) Time Management
9 1 (3.33%) Mobile Device Management
Programming Languages
1 2 (6.67%) Python
1 2 (6.67%) SQL
Qualifications
1 15 (50.00%) Degree
2 5 (16.67%) Computer Science Degree
2 5 (16.67%) DBS Check
3 4 (13.33%) DV Cleared
3 4 (13.33%) Microsoft Certification
3 4 (13.33%) NVQ Level 3
3 4 (13.33%) Security Cleared
4 2 (6.67%) Postgraduate
Quality Assurance & Compliance
1 4 (13.33%) GDPR
1 4 (13.33%) PCI DSS
System Software
1 12 (40.00%) Active Directory
2 9 (30.00%) Docker
3 6 (20.00%) Hyper-V
4 3 (10.00%) Virtual Machines
4 3 (10.00%) VMware Infrastructure
Systems Management
1 7 (23.33%) Ansible
1 7 (23.33%) Kubernetes
1 7 (23.33%) SCCM
2 5 (16.67%) Autotask
3 3 (10.00%) Microsoft Intune
Vendors
1 21 (70.00%) Microsoft
2 6 (20.00%) VMware
3 4 (13.33%) Datto
4 3 (10.00%) Veeam
5 2 (6.67%) Alteryx
5 2 (6.67%) MuleSoft
6 1 (3.33%) Citrix