1st/2nd Line Support Analyst
UK
The median 1st/2nd Line Support Analyst salary in the UK is £30,500 per year according to job vacancies posted during the 6 months to 9 June 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 9 Jun 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 880 | 897 | 1167 |
| Rank change year-on-year | +17 | +270 | -286 |
| Permanent jobs requiring a 1st/2nd Line Support Analyst | 42 | 48 | 114 |
| As % of all permanent jobs advertised in the UK | 0.039% | 0.052% | 0.066% |
| As % of the Job Titles category | 0.041% | 0.057% | 0.069% |
| Number of salaries quoted | 36 | 46 | 102 |
| 10th Percentile | £26,250 | £24,454 | £21,250 |
| 25th Percentile | £29,469 | £26,250 | £23,000 |
| Median annual salary (50th Percentile) | £30,500 | £29,000 | £26,000 |
| Median % change year-on-year | +5.17% | +11.54% | +6.78% |
| 75th Percentile | £35,000 | £33,750 | £32,875 |
| 90th Percentile | £42,500 | £40,625 | £35,000 |
| UK excluding London median annual salary | £28,000 | £26,000 | £24,500 |
| % change year-on-year | +7.69% | +6.12% | +4.26% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 102,753 | 84,908 | 164,946 |
| % of permanent jobs with a recognized job title | 94.75% | 91.21% | 95.96% |
| Number of salaries quoted | 72,538 | 55,143 | 85,388 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,524 | £45,000 | £42,750 |
| Median annual salary (50th Percentile) | £52,500 | £60,000 | £60,000 |
| Median % change year-on-year | -12.50% | - | +9.09% |
| 75th Percentile | £70,000 | £80,000 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £95,000 |
| UK excluding London median annual salary | £50,000 | £53,500 | £50,296 |
| % change year-on-year | -6.54% | +6.37% | +5.89% |
1st/2nd Line Support Analyst
Job Vacancy Trend
Job postings that featured 1st/2nd Line Support Analyst in the job title as a proportion of all IT jobs advertised.
1st/2nd Line Support Analyst
Salary Trend
3-month moving average salary quoted in jobs citing 1st/2nd Line Support Analyst.
1st/2nd Line Support Analyst
Salary Histogram
Salary distribution for jobs citing 1st/2nd Line Support Analyst over the 6 months to 9 June 2024.
1st/2nd Line Support Analyst
Top 11 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st/2nd Line Support Analyst within the UK over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +18 | 34 | £30,500 | +5.17% | 2 |
| London | +54 | 18 | £35,000 | +17.65% | |
| UK excluding London | -63 | 16 | £28,000 | +7.69% | 2 |
| South East | +2 | 11 | £27,500 | -8.33% | 1 |
| Work from Home | +51 | 7 | £30,000 | -7.69% | 2 |
| Midlands | -31 | 3 | £28,500 | +10.68% | |
| East Midlands | -34 | 2 | £28,500 | +10.68% | |
| East of England | -17 | 1 | £22,500 | -13.46% | |
| West Midlands | - | 1 | - | - | |
| Yorkshire | - | 1 | £30,000 | - | |
| North of England | - | 1 | £30,000 | - | 1 |
1st/2nd Line Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 9 June 2024, 1st/2nd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 1st/2nd Line Support Analyst in the job title.
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1st/2nd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: