Second Line Desktop Support
UK
The median Second Line Desktop Support daily rate in the UK is £195 according to job vacancies posted during the 6 months to 1 June 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 1 Jun 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 547 | 615 | 707 |
| Rank change year-on-year | +68 | +92 | -24 |
| Contract jobs requiring a 2nd Line Desktop Support | 28 | 67 | 131 |
| As % of all contract jobs advertised in the UK | 0.065% | 0.12% | 0.15% |
| As % of the Job Titles category | 0.070% | 0.13% | 0.16% |
| Number of daily rates quoted | 25 | 42 | 86 |
| 10th Percentile | £150 | £178 | £150 |
| 25th Percentile | £163 | £200 | £185 |
| Median daily rate (50th Percentile) | £195 | £204 | £200 |
| Median % change year-on-year | -4.41% | +2.00% | +14.29% |
| 75th Percentile | £208 | £229 | £240 |
| 90th Percentile | £209 | £250 | £250 |
| UK excluding London median daily rate | £195 | £204 | £195 |
| % change year-on-year | -4.41% | +4.62% | +23.81% |
| Number of hourly rates quoted | 0 | 2 | 17 |
| 10th Percentile | - | £18.93 | £12.33 |
| 25th Percentile | - | £19.56 | £16.11 |
| Median hourly rate | - | £21.25 | £18.00 |
| Median % change year-on-year | - | +18.06% | -14.49% |
| 75th Percentile | - | £23.06 | £21.00 |
| 90th Percentile | - | £23.78 | £22.66 |
| UK excluding London median hourly rate | - | £19.00 | £17.50 |
| % change year-on-year | - | +8.57% | -16.86% |
All Contract IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 39,969 | 53,015 | 83,520 |
| % of contract IT jobs with a recognized job title | 92.83% | 94.58% | 95.35% |
| Number of daily rates quoted | 25,870 | 37,031 | 58,844 |
| 10th Percentile | £280 | £313 | £315 |
| 25th Percentile | £409 | £425 | £425 |
| Median daily rate (50th Percentile) | £525 | £540 | £525 |
| Median % change year-on-year | -2.78% | +2.86% | +7.69% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £750 | £750 | £738 |
| UK excluding London median daily rate | £488 | £500 | £475 |
| % change year-on-year | -2.50% | +5.26% | +10.21% |
| Number of hourly rates quoted | 2,841 | 1,476 | 1,963 |
| 10th Percentile | £12.86 | £14.25 | £12.50 |
| 25th Percentile | £16.30 | £19.06 | £15.90 |
| Median hourly rate | £37.50 | £45.00 | £24.50 |
| Median % change year-on-year | -16.67% | +83.67% | +12.28% |
| 75th Percentile | £61.60 | £65.75 | £49.33 |
| 90th Percentile | £73.75 | £76.13 | £65.00 |
| UK excluding London median hourly rate | £40.00 | £42.50 | £20.00 |
| % change year-on-year | -5.88% | +112.50% | +5.26% |
2nd Line Desktop Support
Job Vacancy Trend
Job postings that featured 2nd Line Desktop Support in the job title as a proportion of all IT jobs advertised.
2nd Line Desktop Support
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing 2nd Line Desktop Support.
2nd Line Desktop Support
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing 2nd Line Desktop Support.
2nd Line Desktop Support
Top 11 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Desktop Support within the UK over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +47 | 27 | £195 | -4.41% | 2 |
| UK excluding London | +12 | 20 | £195 | -4.41% | 2 |
| London | +82 | 8 | £150 | -28.57% | |
| North of England | +25 | 8 | £195 | +20.00% | 2 |
| South West | +3 | 7 | £190 | -6.86% | |
| Yorkshire | +20 | 4 | £198 | - | |
| South East | -10 | 4 | £205 | - | |
| North West | +22 | 2 | £185 | +36.85% | 2 |
| North East | +11 | 2 | £195 | +2.63% | |
| Work from Home | +87 | 1 | - | - | 1 |
| Northern Ireland | - | 1 | - | - |
2nd Line Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 1 June 2024, 2nd Line Desktop Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 2nd Line Desktop Support in the job title.
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2nd Line Desktop Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: