Help Desk Support Analyst
UK
The median Help Desk Support Analyst salary in the UK is £24,000 per year according to job vacancies posted during the 6 months to 2 June 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 2 Jun 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 861 | 915 | 1229 |
| Rank change year-on-year | +54 | +314 | -320 |
| Permanent jobs requiring a Help Desk Support Analyst | 44 | 31 | 35 |
| As % of all permanent jobs advertised in the UK | 0.042% | 0.033% | 0.021% |
| As % of the Job Titles category | 0.044% | 0.036% | 0.022% |
| Number of salaries quoted | 33 | 31 | 35 |
| 10th Percentile | - | £21,250 | £21,450 |
| 25th Percentile | £21,000 | £22,625 | £23,000 |
| Median annual salary (50th Percentile) | £24,000 | £26,000 | £27,500 |
| Median % change year-on-year | -7.69% | -5.45% | +4.76% |
| 75th Percentile | £25,000 | £33,750 | £29,500 |
| 90th Percentile | £33,250 | £45,000 | £33,250 |
| UK excluding London median annual salary | £24,000 | £25,000 | £27,500 |
| % change year-on-year | -4.00% | -9.09% | +10.00% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 99,838 | 86,540 | 162,414 |
| % of permanent jobs with a recognized job title | 94.86% | 91.29% | 96.05% |
| Number of salaries quoted | 70,991 | 55,953 | 84,888 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,676 |
| Median annual salary (50th Percentile) | £52,500 | £60,000 | £60,000 |
| Median % change year-on-year | -12.50% | - | +9.09% |
| 75th Percentile | £70,000 | £80,000 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £95,000 |
| UK excluding London median annual salary | £50,000 | £53,500 | £50,238 |
| % change year-on-year | -6.54% | +6.49% | +5.76% |
Help Desk Support Analyst
Job Vacancy Trend
Job postings that featured Help Desk Support Analyst in the job title as a proportion of all IT jobs advertised.
Help Desk Support Analyst
Salary Trend
3-month moving average salary quoted in jobs citing Help Desk Support Analyst.
Help Desk Support Analyst
Salary Histogram
Salary distribution for jobs citing Help Desk Support Analyst over the 6 months to 2 June 2024.
Help Desk Support Analyst
Top 9 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Analyst within the UK over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +75 | 40 | £24,000 | -7.69% | 6 |
| UK excluding London | -22 | 39 | £24,000 | -4.00% | 6 |
| South East | +6 | 26 | £24,000 | - | 2 |
| North of England | +43 | 12 | £21,000 | -31.15% | 2 |
| North West | - | 8 | £21,000 | - | 1 |
| Work from Home | +49 | 6 | £22,000 | -16.19% | |
| Yorkshire | +64 | 4 | £21,000 | -37.31% | 1 |
| London | +102 | 1 | £45,000 | - | |
| South West | -28 | 1 | £22,000 | -32.31% |
Help Desk Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 2 June 2024, Help Desk Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Help Desk Support Analyst in the job title.
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Help Desk Support Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: