Service Analyst Jobs in the UK excluding London

Service Analyst
UK > UK excluding London

The median Service Analyst salary in the UK excluding London is £26,000 per year according to job vacancies posted during the 6 months to 2 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 290 299 282
Rank change year-on-year +9 -17 +37
Permanent jobs requiring a Service Analyst 677 611 961
As % of all permanent jobs advertised in the UK excluding London 0.89% 1.08% 1.30%
As % of the Job Titles category 0.94% 1.22% 1.36%
Number of salaries quoted 500 460 738
10th Percentile £21,750 £21,250 £19,713
25th Percentile £23,500 £23,500 £21,750
Median annual salary (50th Percentile) £26,000 £26,000 £25,250
Median % change year-on-year - +2.97% +5.21%
75th Percentile £30,000 £32,500 £30,500
90th Percentile £36,325 £40,000 £47,500
UK median annual salary £27,500 £28,500 £27,500
% change year-on-year -3.51% +3.64% -

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 72,397 50,271 70,852
% of permanent jobs with a recognized job title 94.99% 88.93% 95.67%
Number of salaries quoted 50,949 29,577 42,673
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,500 £50,238
Median % change year-on-year -6.54% +6.49% +5.76%
75th Percentile £63,750 £68,750 £67,000
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Service Analyst
Job Vacancy Trend in the UK excluding London

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Analyst in the UK excluding London

Service Analyst
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Service Analyst in the UK excluding London.

Salary trend for Service Analyst in the UK excluding London

Service Analyst
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Service Analyst in the UK excluding London over the 6 months to 2 June 2024.

Salary histogram for Service Analyst in the UK excluding London

Service Analyst
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the UK excluding London region over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +80 235 £24,500 -2.00% 42
North West +17 119 £25,000 -2.18% 24
South East -64 116 £26,000 -4.59% 20
South West +41 108 £27,588 -1.47% 8
Midlands +12 105 £28,165 -2.04% 15
Yorkshire +82 87 £24,500 +1.45% 15
West Midlands +5 72 £27,500 -5.17% 11
East of England +14 69 £26,500 +10.42% 22
East Midlands -7 33 £28,165 +4.31% 4
North East -1 29 £24,500 -2.00% 5
Scotland -106 23 £28,000 +19.15% 1
Wales -3 19 £25,500 -22.14% 14
Northern Ireland +16 2 £31,500 -3.08% 2
Service Analyst
UK

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 2 June 2024, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Service Analyst in the job title.

1 337 (49.78%) Microsoft
2 316 (46.68%) Social Skills
3 268 (39.59%) Customer Service
4 261 (38.55%) Windows
5 256 (37.81%) Active Directory
6 247 (36.48%) Microsoft 365
7 215 (31.76%) ITIL
8 176 (26.00%) Problem-Solving
9 124 (18.32%) Microsoft Office
10 94 (13.88%) SLA
11 86 (12.70%) Finance
12 83 (12.26%) Analytical Skills
13 80 (11.82%) Windows 10
14 77 (11.37%) Time Management
15 74 (10.93%) Incident Management
16 71 (10.49%) ServiceNow
17 70 (10.34%) Windows Server
18 69 (10.19%) ITSM
19 68 (10.04%) Law
20 64 (9.45%) Azure
21 59 (8.71%) Microsoft Exchange
22 55 (8.12%) Inclusion and Diversity
23 54 (7.98%) LAN
24 50 (7.39%) Retail
25 48 (7.09%) Service Delivery
26 47 (6.94%) TCP/IP
26 47 (6.94%) VPN
27 44 (6.50%) Service Management
28 43 (6.35%) Degree
29 42 (6.20%) Android

Service Analyst Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 59 (8.71%) Microsoft Exchange
2 34 (5.02%) SharePoint
3 24 (3.55%) Confluence
4 3 (0.44%) IBM Notes
5 2 (0.30%) Exchange Server 2003
5 2 (0.30%) Exchange Server 2007
5 2 (0.30%) Exchange Server 2010
5 2 (0.30%) Exchange Server 2013
6 1 (0.15%) IBM Domino
6 1 (0.15%) Skype for Business
Applications
1 124 (18.32%) Microsoft Office
2 27 (3.99%) Microsoft Excel
3 16 (2.36%) Microsoft PowerPoint
4 2 (0.30%) Microsoft Project
4 2 (0.30%) MS Visio
5 1 (0.15%) Chatbot
Business Applications
1 2 (0.30%) assyst
2 1 (0.15%) BambooHR
2 1 (0.15%) iTrent
2 1 (0.15%) Remedy ITSM
Cloud Services
1 247 (36.48%) Microsoft 365
2 64 (9.45%) Azure
3 33 (4.87%) SaaS
4 18 (2.66%) Entra ID
5 13 (1.92%) Mimecast
6 4 (0.59%) Dynamics 365
6 4 (0.59%) OneDrive
7 3 (0.44%) Power Platform
8 2 (0.30%) PaaS
9 1 (0.15%) AWS
Communications & Networking
1 54 (7.98%) LAN
2 47 (6.94%) TCP/IP
2 47 (6.94%) VPN
3 41 (6.06%) DNS
4 40 (5.91%) Firewall
5 34 (5.02%) VoIP
5 34 (5.02%) WAN
6 30 (4.43%) DHCP
7 25 (3.69%) Internet
8 19 (2.81%) Wireless
9 18 (2.66%) Remote Desktop
10 11 (1.62%) Broadband
11 9 (1.33%) Wi-Fi
12 4 (0.59%) Cisco IOS
12 4 (0.59%) SAN
13 3 (0.44%) Skype
13 3 (0.44%) VLAN
14 2 (0.30%) Structured Cabling
15 1 (0.15%) PBX
Database & Business Intelligence
1 14 (2.07%) SQL Server
2 3 (0.44%) Power BI
3 2 (0.30%) Oracle Reports
3 2 (0.30%) SQL Server Integration Services
3 2 (0.30%) SQL Server Reporting Services
4 1 (0.15%) SAP HANA
Development Applications
1 24 (3.55%) JIRA
2 1 (0.15%) Atlassian Bamboo
General
1 316 (46.68%) Social Skills
2 86 (12.70%) Finance
3 83 (12.26%) Analytical Skills
4 68 (10.04%) Law
5 55 (8.12%) Inclusion and Diversity
6 50 (7.39%) Retail
7 38 (5.61%) Telecoms
8 34 (5.02%) Banking
9 32 (4.73%) Investment Banking
10 27 (3.99%) French Language
11 24 (3.55%) Public Sector
12 23 (3.40%) Legal
13 21 (3.10%) Digital Economy
14 19 (2.81%) Corporate Banking
14 19 (2.81%) Presentation Skills
15 13 (1.92%) Front Office
16 12 (1.77%) Documentation Skills
17 8 (1.18%) German Language
17 8 (1.18%) Organisational Skills
18 6 (0.89%) Italian Language
Libraries, Frameworks & Software Standards
1 16 (2.36%) OLE
2 5 (0.74%) XML
3 1 (0.15%) Oracle Fusion
Miscellaneous
1 29 (4.28%) Smartphone
2 25 (3.69%) Driving Licence
3 24 (3.55%) Self-Motivation
4 21 (3.10%) Management Information System
5 19 (2.81%) Data Centre
5 19 (2.81%) Mobile App
6 13 (1.92%) Team-Oriented Environment
7 10 (1.48%) Replication
8 9 (1.33%) Onboarding
9 8 (1.18%) Life Science
10 7 (1.03%) Credit Derivative
10 7 (1.03%) Credit Risk
10 7 (1.03%) Derivative
10 7 (1.03%) Foreign Exchange (FX)
11 6 (0.89%) Fixed Income
12 5 (0.74%) iPad
13 4 (0.59%) iPhone
14 3 (0.44%) Data Structures
14 3 (0.44%) EPoS
14 3 (0.44%) Mainframe
Operating Systems
1 261 (38.55%) Windows
2 80 (11.82%) Windows 10
3 70 (10.34%) Windows Server
4 42 (6.20%) Android
5 24 (3.55%) Windows Server 2019
6 22 (3.25%) Windows Server 2016
7 19 (2.81%) Apple iOS
8 15 (2.22%) Windows Server 2012
9 13 (1.92%) Windows 7
10 6 (0.89%) Unix
11 5 (0.74%) Windows Server 2008
12 4 (0.59%) Linux
12 4 (0.59%) Mac OS
13 2 (0.30%) Windows 8
13 2 (0.30%) Windows Server 2003
Processes & Methodologies
1 268 (39.59%) Customer Service
2 215 (31.76%) ITIL
3 176 (26.00%) Problem-Solving
4 77 (11.37%) Time Management
5 74 (10.93%) Incident Management
6 69 (10.19%) ITSM
7 48 (7.09%) Service Delivery
8 44 (6.50%) Service Management
9 30 (4.43%) Project Management
10 29 (4.28%) Collaborative Working
11 27 (3.99%) Change Management
12 25 (3.69%) Root Cause Analysis
13 23 (3.40%) Business Analysis
13 23 (3.40%) Customer Experience
14 22 (3.25%) Continuous Improvement
15 21 (3.10%) Asset Management
15 21 (3.10%) Problem Management
16 18 (2.66%) Statistics
17 16 (2.36%) Ticket Management
18 15 (2.22%) Software Asset Management
Programming Languages
1 16 (2.36%) R
1 16 (2.36%) SQL
2 11 (1.62%) PowerShell
Qualifications
1 43 (6.35%) Degree
2 26 (3.84%) A+ Certification
2 26 (3.84%) Microsoft Certification
3 24 (3.55%) Security Cleared
4 17 (2.51%) ITIL Certification
5 15 (2.22%) DV Cleared
6 12 (1.77%) NVQ Level 3
7 9 (1.33%) MCP
8 8 (1.18%) ITIL Foundation Certificate
8 8 (1.18%) SC Cleared
9 6 (0.89%) DBS Check
10 5 (0.74%) BPSS Clearance
11 3 (0.44%) MCITP
11 3 (0.44%) MCSA
12 2 (0.30%) CCA
12 2 (0.30%) Citrix Certification
12 2 (0.30%) CompTIA Security+
12 2 (0.30%) HND
12 2 (0.30%) MCDST
13 1 (0.15%) Computer Science Degree
Quality Assurance & Compliance
1 94 (13.88%) SLA
2 19 (2.81%) GDPR
3 4 (0.59%) ISO 9001
4 3 (0.44%) ISO 14001
4 3 (0.44%) ISO/IEC 27001
5 2 (0.30%) Accessibility
6 1 (0.15%) PMO
System Software
1 256 (37.81%) Active Directory
2 11 (1.62%) Hyper-V
3 10 (1.48%) VMware Infrastructure
4 9 (1.33%) vSphere
5 6 (0.89%) XenApp
5 6 (0.89%) XenDesktop
6 2 (0.30%) Citrix Hypervisor
7 1 (0.15%) BitLocker
7 1 (0.15%) Terminal Services
7 1 (0.15%) Virtual Servers
7 1 (0.15%) VMware ESXi
Systems Management
1 21 (3.10%) Microsoft Intune
2 20 (2.95%) SCCM
3 2 (0.30%) Backup Exec
3 2 (0.30%) Symantec Endpoint Protection
4 1 (0.15%) Active Directory Federation Services
4 1 (0.15%) IBM BigFix
4 1 (0.15%) Icinga
4 1 (0.15%) Jamf Pro
4 1 (0.15%) Tivoli
Vendors
1 337 (49.78%) Microsoft
2 71 (10.49%) ServiceNow
3 30 (4.43%) VMware
4 24 (3.55%) Apple
4 24 (3.55%) Cisco
5 22 (3.25%) Citrix
6 17 (2.51%) Dell
7 13 (1.92%) HP
8 11 (1.62%) iManage
8 11 (1.62%) Virgin Media
9 10 (1.48%) NetApp
9 10 (1.48%) Snow
9 10 (1.48%) Veeam
10 9 (1.33%) Adobe
10 9 (1.33%) Remedy
11 6 (0.89%) Aderant
12 5 (0.74%) Meraki
12 5 (0.74%) Oracle
12 5 (0.74%) Splunk
13 4 (0.59%) Google