Service Delivery Jobs in the UK excluding London

Service Delivery
UK > UK excluding London

The following table provides summary statistics for permanent job vacancies advertised in the UK excluding London with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 2 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 96 126 90
Rank change year-on-year +30 -36 +37
Permanent jobs citing Service Delivery 2,009 1,587 2,709
As % of all permanent jobs advertised in the UK excluding London 2.64% 2.81% 3.66%
As % of the Processes & Methodologies category 3.22% 2.94% 3.88%
Number of salaries quoted 1,385 1,007 1,800
10th Percentile £26,350 £25,250 £26,738
25th Percentile £35,000 £31,250 £33,938
Median annual salary (50th Percentile) £45,169 £45,600 £47,500
Median % change year-on-year -0.95% -4.00% +5.56%
75th Percentile £61,250 £62,500 £58,864
90th Percentile £71,725 £75,000 £72,500
UK median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% -

All Process and Methodology Skills
UK excluding London

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 62,321 53,973 69,823
As % of all permanent jobs advertised in the UK excluding London 81.77% 95.48% 94.28%
Number of salaries quoted 42,680 28,676 41,266
10th Percentile £27,300 £30,500 £30,000
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +9.38%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £77,500 £82,500 £80,000
UK median annual salary £55,000 £60,899 £60,000
% change year-on-year -9.69% +1.50% +9.09%

Service Delivery
Job Vacancy Trend in the UK excluding London

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Delivery in the UK excluding London

Service Delivery
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Service Delivery in the UK excluding London.

Salary trend for Service Delivery in the UK excluding London

Service Delivery
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Service Delivery in the UK excluding London over the 6 months to 2 June 2024.

Salary histogram for Service Delivery in the UK excluding London

Service Delivery
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the UK excluding London region over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +14 489 £46,500 +2.65% 157
North of England +48 488 £42,500 -15.00% 152
Midlands +33 337 £47,450 -10.08% 114
South West +21 318 £49,500 +1.02% 78
North West +29 252 £50,000 +5.26% 87
West Midlands +23 226 £50,000 -7.61% 70
Yorkshire +40 161 £42,500 -24.11% 50
East of England -6 154 £38,000 -2.56% 90
Scotland -33 151 £49,995 +59.98% 54
East Midlands +20 107 £37,500 -28.57% 44
North East +33 78 £24,960 -30.67% 19
Wales +37 60 £45,000 +24.72% 21
Northern Ireland +17 18 £72,500 +104.23% 11
Service Delivery
UK

Service Delivery
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 114 (5.67%) SharePoint
2 88 (4.38%) Microsoft Exchange
3 30 (1.49%) Confluence
4 22 (1.10%) CMS
5 20 (1.00%) Apache
6 19 (0.95%) Jupyter
6 19 (0.95%) nginx
7 16 (0.80%) Apache Spark
8 7 (0.35%) IIS
9 6 (0.30%) Appian
9 6 (0.30%) Exchange Server 2000
10 5 (0.25%) SharePoint 2010
10 5 (0.25%) SharePoint 2013
11 4 (0.20%) SAS
11 4 (0.20%) Umbraco
12 2 (0.100%) Documentum
12 2 (0.100%) Exchange Server 2010
12 2 (0.100%) Exchange Server 2013
13 1 (0.050%) IBM Domino
13 1 (0.050%) Skype for Business
Applications
1 129 (6.42%) Microsoft Office
2 118 (5.87%) Microsoft Excel
3 44 (2.19%) Microsoft PowerPoint
4 16 (0.80%) Microsoft Project
5 8 (0.40%) MS Visio
6 6 (0.30%) Chatbot
7 4 (0.20%) AutoCAD
7 4 (0.20%) Spreadsheet
8 2 (0.100%) SOLIDWORKS
8 2 (0.100%) Trello
9 1 (0.050%) Adobe Creative Suite
9 1 (0.050%) Adobe Illustrator
9 1 (0.050%) InDesign
9 1 (0.050%) Photoshop
9 1 (0.050%) Solid Edge
Business Applications
1 8 (0.40%) Dynamics CRM
2 7 (0.35%) NEC Housing
2 7 (0.35%) SAP HCM
3 6 (0.30%) Dynamics GP
4 5 (0.25%) Workday HCM
5 4 (0.20%) Magento
5 4 (0.20%) ResourceLink
6 3 (0.15%) Maximo
6 3 (0.15%) Oracle ERP
6 3 (0.15%) Primavera
6 3 (0.15%) Salesforce CRM
6 3 (0.15%) SAP ERP
6 3 (0.15%) SAP HR
6 3 (0.15%) Shopify
7 2 (0.100%) Oracle EBS
7 2 (0.100%) Remedy ITSM
7 2 (0.100%) SAP WM
8 1 (0.050%) HFM
8 1 (0.050%) Oracle Applications
8 1 (0.050%) Oracle SCM
Cloud Services
1 345 (17.17%) Microsoft 365
2 266 (13.24%) Azure
3 86 (4.28%) Power Platform
4 75 (3.73%) AWS
5 66 (3.29%) SaaS
6 63 (3.14%) Entra ID
7 30 (1.49%) Amazon S3
7 30 (1.49%) PowerApps
8 29 (1.44%) Dynamics 365
9 27 (1.34%) Azure DevOps
9 27 (1.34%) OneDrive
10 19 (0.95%) Amazon EC2
11 17 (0.85%) Cloud Computing
12 16 (0.80%) Azure Sentinel
12 16 (0.80%) IaaS
12 16 (0.80%) MinIO
12 16 (0.80%) OpenShift
13 11 (0.55%) PaaS
13 11 (0.55%) Power Automate
13 11 (0.55%) WhatsApp
Communications & Networking
1 161 (8.01%) Firewall
2 93 (4.63%) WAN
3 92 (4.58%) LAN
4 71 (3.53%) VPN
4 71 (3.53%) Wi-Fi
5 59 (2.94%) DNS
6 54 (2.69%) Network Security
7 48 (2.39%) DHCP
8 46 (2.29%) Wireless
9 41 (2.04%) VoIP
10 31 (1.54%) Internet
11 30 (1.49%) SAN
12 29 (1.44%) VLAN
13 28 (1.39%) TCP/IP
14 26 (1.29%) SD-WAN
15 20 (1.00%) Intranet
16 18 (0.90%) Unified Communications
17 17 (0.85%) Remote Desktop
17 17 (0.85%) WLAN
18 16 (0.80%) NAS
Database & Business Intelligence
1 66 (3.29%) SQL Server
2 52 (2.59%) Power BI
3 49 (2.44%) Relational Database
4 29 (1.44%) Big Data
5 28 (1.39%) MySQL
6 24 (1.19%) Amazon RDS
7 23 (1.14%) RDBMS
8 16 (0.80%) Hadoop
8 16 (0.80%) Presto
9 10 (0.50%) Data Warehouse
10 9 (0.45%) DB2
11 7 (0.35%) Azure SQL Database
11 7 (0.35%) GIS
12 6 (0.30%) Oracle Database
12 6 (0.30%) PostgreSQL
13 5 (0.25%) CorVu
13 5 (0.25%) Crystal Reports
13 5 (0.25%) NoSQL
14 4 (0.20%) Tableau
15 3 (0.15%) Electronic Patient Records
Development Applications
1 50 (2.49%) JIRA
2 31 (1.54%) Jenkins
3 17 (0.85%) Atlassian Bamboo
4 13 (0.65%) Robot Framework
5 8 (0.40%) Git
6 7 (0.35%) Team Foundation Server
7 4 (0.20%) Visual Studio
8 3 (0.15%) Appium
8 3 (0.15%) Cypress.io
8 3 (0.15%) JMeter
8 3 (0.15%) Postman
8 3 (0.15%) REST Assured
8 3 (0.15%) Selenium
8 3 (0.15%) Serenity BDD
8 3 (0.15%) SpecFlow
9 2 (0.100%) Bitbucket
9 2 (0.100%) GitLab
9 2 (0.100%) Oracle Forms
10 1 (0.050%) MSI
10 1 (0.050%) Visual Studio Team System
General
1 743 (36.98%) Social Skills
2 409 (20.36%) Finance
3 176 (8.76%) Analytical Skills
4 168 (8.36%) Public Sector
5 139 (6.92%) Inclusion and Diversity
6 135 (6.72%) Retail
7 100 (4.98%) Legal
8 84 (4.18%) Marketing
9 83 (4.13%) Organisational Skills
10 64 (3.19%) Telecoms
11 61 (3.04%) Law
12 42 (2.09%) Aerospace
13 40 (1.99%) Influencing Skills
14 37 (1.84%) Manufacturing
15 30 (1.49%) Presentation Skills
16 25 (1.24%) Documentation Skills
17 24 (1.19%) Local Government
18 23 (1.14%) Fire and Rescue
19 19 (0.95%) Military
20 18 (0.90%) Banking
Job Titles
1 309 (15.38%) Service Manager
2 248 (12.34%) Delivery Manager
3 247 (12.29%) Service Delivery Manager
4 233 (11.60%) Analyst
5 206 (10.25%) IT Manager
6 200 (9.96%) Lead
7 135 (6.72%) IT Support
8 134 (6.67%) Senior
9 119 (5.92%) Consultant
10 82 (4.08%) Infrastructure Engineer
11 81 (4.03%) Support Engineer
12 76 (3.78%) IT Engineer
13 72 (3.58%) Support Analyst
14 71 (3.53%) Developer
14 71 (3.53%) Team Leader
15 64 (3.19%) IT Analyst
16 62 (3.09%) IT Services Manager
17 60 (2.99%) Architect
18 53 (2.64%) Project Manager
19 50 (2.49%) Senior Manager
Libraries, Frameworks & Software Standards
1 41 (2.04%) EDI
2 37 (1.84%) .NET
3 28 (1.39%) HTML
4 16 (0.80%) ActiveMQ
4 16 (0.80%) Apache NiFi
4 16 (0.80%) Elastic Stack
4 16 (0.80%) RabbitMQ
4 16 (0.80%) YAML
5 14 (0.70%) .NET Framework
6 13 (0.65%) XML
7 12 (0.60%) CSS
8 11 (0.55%) Middleware
9 8 (0.40%) cXML
9 8 (0.40%) EDIFACT
10 7 (0.35%) .NET Core
10 7 (0.35%) ASP.NET
11 6 (0.30%) AngularJS
11 6 (0.30%) Flash
12 5 (0.25%) Oracle Fusion
13 4 (0.20%) Entity Framework
Miscellaneous
1 107 (5.33%) Self-Motivation
2 94 (4.68%) Driving Licence
2 94 (4.68%) Management Information System
3 88 (4.38%) Data Centre
4 38 (1.89%) Product Ownership
5 31 (1.54%) Onboarding
6 30 (1.49%) Fat Client
6 30 (1.49%) Thin Client
7 28 (1.39%) Enterprise Software
8 25 (1.24%) Public Cloud
9 21 (1.05%) Analytical Mindset
9 21 (1.05%) Security Operations Centre
10 19 (0.95%) Hybrid Cloud
10 19 (0.95%) PMI
11 16 (0.80%) Low-Code
12 15 (0.75%) Mainframe
13 14 (0.70%) Replication
13 14 (0.70%) Virtual Team
14 13 (0.65%) Cyber Defence
14 13 (0.65%) Linux Command Line
Operating Systems
1 316 (15.73%) Windows
2 138 (6.87%) Linux
3 111 (5.53%) Windows Server
4 96 (4.78%) Windows 10
5 41 (2.04%) Unix
6 28 (1.39%) Android
6 28 (1.39%) Apple iOS
7 23 (1.14%) Windows Server 2019
8 20 (1.00%) Mac OS X
8 20 (1.00%) Windows 7
9 19 (0.95%) Windows Server 2012
9 19 (0.95%) Windows Server 2016
10 12 (0.60%) Mac OS
11 8 (0.40%) Red Hat Enterprise Linux
11 8 (0.40%) Windows Server 2008
12 6 (0.30%) Ubuntu
13 3 (0.15%) Windows 8
14 2 (0.100%) VMS
15 1 (0.050%) NetWare
15 1 (0.050%) Windows XP
Processes & Methodologies
1 644 (32.06%) ITIL
2 401 (19.96%) Problem-Solving
3 388 (19.31%) Customer Service
4 337 (16.77%) Service Management
5 303 (15.08%) Continuous Improvement
6 253 (12.59%) ITSM
7 241 (12.00%) Agile
8 231 (11.50%) Project Management
9 213 (10.60%) Change Management
10 190 (9.46%) Stakeholder Management
11 181 (9.01%) Actionable Insight
12 158 (7.86%) Incident Management
13 155 (7.72%) Mentoring
14 150 (7.47%) Cybersecurity
15 141 (7.02%) Project Delivery
16 137 (6.82%) DevOps
17 124 (6.17%) Roadmaps
18 122 (6.07%) Coaching
19 109 (5.43%) Line Management
19 109 (5.43%) Problem Management
Programming Languages
1 91 (4.53%) SQL
2 58 (2.89%) Python
3 51 (2.54%) PowerShell
4 40 (1.99%) Bash
5 29 (1.44%) C#
6 27 (1.34%) Java
7 23 (1.14%) JavaScript
8 16 (0.80%) Shell Script
9 15 (0.75%) COBOL
10 9 (0.45%) ActionScript
11 8 (0.40%) ActionScript 2.0
12 5 (0.25%) VB
13 4 (0.20%) Kotlin
13 4 (0.20%) T-SQL
14 3 (0.15%) PHP
14 3 (0.15%) TypeScript
15 2 (0.100%) C++
15 2 (0.100%) Kusto Query Language
15 2 (0.100%) VBScript
16 1 (0.050%) VC++
Qualifications
1 288 (14.34%) Degree
2 230 (11.45%) Security Cleared
3 102 (5.08%) SC Cleared
4 58 (2.89%) ITIL Certification
5 49 (2.44%) Cisco Certification
6 47 (2.34%) DV Cleared
7 40 (1.99%) Microsoft Certification
7 40 (1.99%) PMI Certification
8 39 (1.94%) CISSP
8 39 (1.94%) Computer Science Degree
8 39 (1.94%) ITIL Foundation Certificate
9 30 (1.49%) CCNA
10 28 (1.39%) CTC Cleared
11 26 (1.29%) PMP
12 23 (1.14%) DBS Check
13 22 (1.10%) CCNP
14 20 (1.00%) AWS Certification
15 16 (0.80%) BPSS Clearance
16 15 (0.75%) APMG
16 15 (0.75%) CISM
Quality Assurance & Compliance
1 251 (12.49%) SLA
2 62 (3.09%) GDPR
3 58 (2.89%) QA
4 45 (2.24%) Cyber Essentials
5 39 (1.94%) Accessibility
5 39 (1.94%) ISO/IEC 27001
6 28 (1.39%) PMO
7 23 (1.14%) Data Quality
8 6 (0.30%) Cyber Essentials PLUS
8 6 (0.30%) ISO 9001
8 6 (0.30%) ISO/IEC 20000
9 5 (0.25%) Actionable Recommendations
9 5 (0.25%) PCI DSS
10 4 (0.20%) ISO 22301
10 4 (0.20%) NIST
10 4 (0.20%) TickIT
11 3 (0.15%) ISO 14001
12 2 (0.100%) HIPAA
12 2 (0.100%) ISO/IEC 27005
12 2 (0.100%) Sarbanes-Oxley
System Software
1 239 (11.90%) Active Directory
2 81 (4.03%) VMware Infrastructure
3 46 (2.29%) Hyper-V
4 23 (1.14%) vSphere
5 18 (0.90%) Docker
6 16 (0.80%) Virtual Desktop
7 12 (0.60%) Virtual Machines
8 9 (0.45%) Firmware
8 9 (0.45%) Virtual Servers
8 9 (0.45%) VMware ESXi
9 3 (0.15%) BitLocker
9 3 (0.15%) Microsoft Virtual Server
10 1 (0.050%) DFS Replication
10 1 (0.050%) XenDesktop
Systems Management
1 78 (3.88%) Microsoft Intune
2 73 (3.63%) SCCM
3 43 (2.14%) Kubernetes
4 31 (1.54%) Ansible
5 21 (1.05%) Terraform
5 21 (1.05%) WSUS
6 17 (0.85%) Grafana
7 16 (0.80%) HAProxy
7 16 (0.80%) Prometheus
8 8 (0.40%) ZABBIX
9 7 (0.35%) Puppet
10 6 (0.30%) Microsoft Data Protection Manager
10 6 (0.30%) SCDPM
11 5 (0.25%) Jamf Pro
11 5 (0.25%) vCenter Server
12 4 (0.20%) Active Directory Federation Services
12 4 (0.20%) Single Sign-On
12 4 (0.20%) SmoothWall
13 3 (0.15%) Failover Clustering
13 3 (0.15%) Progress Chef
Vendors
1 539 (26.83%) Microsoft
2 139 (6.92%) VMware
3 116 (5.77%) ServiceNow
4 80 (3.98%) Cisco
5 52 (2.59%) Oracle
6 45 (2.24%) Salesforce
7 36 (1.79%) Dell
8 35 (1.74%) Apple
9 34 (1.69%) Veeam
10 33 (1.64%) Citrix
11 31 (1.54%) SAP
12 30 (1.49%) Meraki
13 18 (0.90%) Adobe
13 18 (0.90%) Sophos
14 15 (0.75%) Unisys
15 14 (0.70%) Google
15 14 (0.70%) HP
16 11 (0.55%) iManage
16 11 (0.55%) Palo Alto
17 10 (0.50%) SonicWALL