IT Support Analyst Jobs in the UK excluding London

IT Support Analyst
UK > UK excluding London

The median IT Support Analyst salary in the UK excluding London is £30,000 per year according to job vacancies posted during the 6 months to 2 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 440 476 520
Rank change year-on-year +36 +44 -13
Permanent jobs requiring an IT Support Analyst 364 268 384
As % of all permanent jobs advertised in the UK excluding London 0.48% 0.47% 0.52%
As % of the Job Titles category 0.50% 0.53% 0.54%
Number of salaries quoted 293 227 357
10th Percentile £23,500 £21,650 £20,750
25th Percentile £25,500 £23,336 £23,000
Median annual salary (50th Percentile) £30,000 £27,500 £26,000
Median % change year-on-year +9.09% +5.77% +4.00%
75th Percentile £35,000 £31,500 £30,000
90th Percentile £41,600 £36,000 £36,600
UK median annual salary £31,500 £30,000 £28,500
% change year-on-year +5.00% +5.26% -0.44%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 72,397 50,271 70,852
% of permanent jobs with a recognized job title 94.99% 88.93% 95.67%
Number of salaries quoted 50,949 29,577 42,673
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,500 £50,238
Median % change year-on-year -6.54% +6.49% +5.76%
75th Percentile £63,750 £68,750 £67,000
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

IT Support Analyst
Job Vacancy Trend in the UK excluding London

Job postings that featured IT Support Analyst in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for IT Support Analyst in the UK excluding London

IT Support Analyst
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing IT Support Analyst in the UK excluding London.

Salary trend for IT Support Analyst in the UK excluding London

IT Support Analyst
Salary Histogram in the UK excluding London

Salary distribution for jobs citing IT Support Analyst in the UK excluding London over the 6 months to 2 June 2024.

Salary histogram for IT Support Analyst in the UK excluding London

IT Support Analyst
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the UK excluding London region over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +31 100 £32,500 +14.04% 9
Midlands +35 86 £27,000 -1.82% 8
North of England +48 71 £28,000 +5.66% 11
West Midlands +14 47 £31,000 +5.77% 4
South West -30 44 £26,500 -7.83% 20
East of England +9 41 £28,500 +3.64% 2
East Midlands +7 39 £26,000 -3.70% 4
Yorkshire +82 38 £29,750 +2.59% 2
North West -19 30 £28,000 +10.89% 8
Scotland -76 22 £34,250 +24.55% 5
North East -10 3 - - 1
Wales -4 1 - - 1
IT Support Analyst
UK

IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 2 June 2024, IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring IT Support Analyst in the job title.

1 168 (46.15%) Microsoft
2 164 (45.05%) Windows
3 158 (43.41%) Active Directory
4 150 (41.21%) Microsoft 365
5 102 (28.02%) Social Skills
6 97 (26.65%) Customer Service
7 84 (23.08%) ITIL
8 82 (22.53%) Windows 10
9 74 (20.33%) Azure
10 73 (20.05%) Microsoft Office
10 73 (20.05%) Problem-Solving
11 72 (19.78%) Microsoft Exchange
12 66 (18.13%) Windows Server
13 44 (12.09%) Service Delivery
13 44 (12.09%) SCCM
14 39 (10.71%) Change Management
15 37 (10.16%) WAN
15 37 (10.16%) DNS
16 36 (9.89%) DHCP
17 35 (9.62%) LAN
18 34 (9.34%) Finance
18 34 (9.34%) Agile
19 33 (9.07%) VMware
20 32 (8.79%) Degree
20 32 (8.79%) Entra ID
21 30 (8.24%) SLA
22 29 (7.97%) Cisco
22 29 (7.97%) Firewall
22 29 (7.97%) Incident Management
22 29 (7.97%) Continuous Improvement

IT Support Analyst Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 72 (19.78%) Microsoft Exchange
2 28 (7.69%) SharePoint
3 5 (1.37%) IIS
4 4 (1.10%) Exchange Server 2013
5 2 (0.55%) Skype for Business
Applications
1 73 (20.05%) Microsoft Office
2 3 (0.82%) Microsoft Excel
Business Applications
1 5 (1.37%) Dynamics CRM
1 5 (1.37%) Dynamics GP
2 2 (0.55%) Misys Midas
3 1 (0.27%) Epicor Tropos
Cloud Services
1 150 (41.21%) Microsoft 365
2 74 (20.33%) Azure
3 32 (8.79%) Entra ID
4 11 (3.02%) AWS
4 11 (3.02%) Dynamics 365
5 6 (1.65%) WhatsApp
6 5 (1.37%) Mimecast
6 5 (1.37%) OneDrive
6 5 (1.37%) Power Platform
7 3 (0.82%) Power Automate
8 2 (0.55%) Google Workspace
9 1 (0.27%) Azure Stack
9 1 (0.27%) PowerApps
Communications & Networking
1 37 (10.16%) DNS
1 37 (10.16%) WAN
2 36 (9.89%) DHCP
3 35 (9.62%) LAN
4 29 (7.97%) Firewall
5 22 (6.04%) VoIP
5 22 (6.04%) VPN
6 17 (4.67%) Internet
6 17 (4.67%) TCP/IP
7 12 (3.30%) VLAN
7 12 (3.30%) Wi-Fi
8 11 (3.02%) WLAN
9 8 (2.20%) Network Security
10 6 (1.65%) Broadband
10 6 (1.65%) Cisco IOS
11 5 (1.37%) Structured Cabling
12 3 (0.82%) Remote Desktop
12 3 (0.82%) SD-WAN
12 3 (0.82%) Softphone
13 2 (0.55%) Skype
Database & Business Intelligence
1 11 (3.02%) SQL Server
2 4 (1.10%) MySQL
2 4 (1.10%) Power BI
3 1 (0.27%) Crystal Reports
3 1 (0.27%) Oracle Database
3 1 (0.27%) SQL Server Integration Services
3 1 (0.27%) SQL Server Reporting Services
Development Applications
1 3 (0.82%) JIRA
General
1 102 (28.02%) Social Skills
2 34 (9.34%) Finance
3 23 (6.32%) Analytical Skills
4 17 (4.67%) Legal
5 16 (4.40%) Manufacturing
6 14 (3.85%) Law
7 11 (3.02%) Retail
8 10 (2.75%) Automotive
8 10 (2.75%) Inclusion and Diversity
9 8 (2.20%) German Language
10 6 (1.65%) Pharmaceutical
10 6 (1.65%) Telecoms
11 5 (1.37%) Marketing
12 4 (1.10%) Agriculture
12 4 (1.10%) Documentation Skills
12 4 (1.10%) Organisational Skills
13 3 (0.82%) Multimedia
13 3 (0.82%) Public Sector
14 2 (0.55%) Banking
15 1 (0.27%) Advertising
Libraries, Frameworks & Software Standards
1 6 (1.65%) OLE
2 4 (1.10%) HTML
3 2 (0.55%) Software Packaging
4 1 (0.27%) .NET
Miscellaneous
1 20 (5.49%) Fat Client
1 20 (5.49%) Thin Client
2 17 (4.67%) Driving Licence
3 16 (4.40%) Self-Motivation
4 6 (1.65%) iPad
4 6 (1.65%) Onboarding
5 5 (1.37%) Educational Technology
5 5 (1.37%) Smartphone
6 4 (1.10%) Life Science
6 4 (1.10%) Management Information System
7 3 (0.82%) CCTV
7 3 (0.82%) EPoS
7 3 (0.82%) Media Streaming
8 2 (0.55%) e-Learning
8 2 (0.55%) Team-Oriented Environment
9 1 (0.27%) Enterprise Software
9 1 (0.27%) iPhone
9 1 (0.27%) NHS
9 1 (0.27%) Operational Technology
9 1 (0.27%) Virtual Team
Operating Systems
1 164 (45.05%) Windows
2 82 (22.53%) Windows 10
3 66 (18.13%) Windows Server
4 24 (6.59%) Apple iOS
5 23 (6.32%) Linux
6 22 (6.04%) Android
7 15 (4.12%) Windows Server 2019
8 10 (2.75%) Windows 7
9 7 (1.92%) Windows Server 2016
10 6 (1.65%) Mac OS
10 6 (1.65%) Windows Server 2012
11 2 (0.55%) Mac OS X
11 2 (0.55%) Unix
12 1 (0.27%) Windows Mobile
Processes & Methodologies
1 97 (26.65%) Customer Service
2 84 (23.08%) ITIL
3 73 (20.05%) Problem-Solving
4 44 (12.09%) Service Delivery
5 39 (10.71%) Change Management
6 34 (9.34%) Agile
7 29 (7.97%) Continuous Improvement
7 29 (7.97%) Incident Management
8 27 (7.42%) Service Management
9 24 (6.59%) Asset Management
10 23 (6.32%) ITSM
11 20 (5.49%) Project Planning
12 18 (4.95%) Problem Management
13 17 (4.67%) Cybersecurity
14 12 (3.30%) CRM
15 10 (2.75%) Computer Science
15 10 (2.75%) Mobile Device Management
16 9 (2.47%) IT Strategy
16 9 (2.47%) Process Improvement
16 9 (2.47%) Vulnerability Management
Programming Languages
1 15 (4.12%) SQL
2 5 (1.37%) PowerShell
3 4 (1.10%) Java
3 4 (1.10%) PHP
4 2 (0.55%) C#
5 1 (0.27%) C
5 1 (0.27%) COBOL
Qualifications
1 32 (8.79%) Degree
2 14 (3.85%) Microsoft Certification
3 10 (2.75%) Computer Science Degree
4 7 (1.92%) A+ Certification
4 7 (1.92%) MCP
5 5 (1.37%) AWS Certification
6 4 (1.10%) MCSE
7 3 (0.82%) CCNA
7 3 (0.82%) Cisco Certification
7 3 (0.82%) MCITP
8 2 (0.55%) ITIL Certification
9 1 (0.27%) DBS Check
9 1 (0.27%) ITIL Foundation Certificate
9 1 (0.27%) Security Cleared
Quality Assurance & Compliance
1 30 (8.24%) SLA
2 5 (1.37%) Cyber Essentials
3 2 (0.55%) GDPR
3 2 (0.55%) PMO
4 1 (0.27%) Accessibility
4 1 (0.27%) ISO/IEC 27001
System Software
1 158 (43.41%) Active Directory
2 24 (6.59%) VMware Infrastructure
3 15 (4.12%) Virtual Desktop
4 8 (2.20%) Hyper-V
5 1 (0.27%) VMware ESXi
Systems Management
1 44 (12.09%) SCCM
2 15 (4.12%) Microsoft Intune
3 5 (1.37%) Systems Management Server (SMS)
4 4 (1.10%) WhatsUp Gold
5 3 (0.82%) FortiGate
6 2 (0.55%) Progress Chef
7 1 (0.27%) Jamf Pro
7 1 (0.27%) PaperCut
7 1 (0.27%) WSUS
Vendors
1 168 (46.15%) Microsoft
2 33 (9.07%) VMware
3 29 (7.97%) Cisco
4 21 (5.77%) Citrix
5 14 (3.85%) Apple
6 8 (2.20%) Dell
7 7 (1.92%) Bloomberg
8 6 (1.65%) ServiceNow
9 5 (1.37%) Adobe
9 5 (1.37%) Avaya
9 5 (1.37%) HP
9 5 (1.37%) Meraki
9 5 (1.37%) Rapid7
9 5 (1.37%) Sage
10 4 (1.10%) Palo Alto
10 4 (1.10%) SAP
10 4 (1.10%) SolarWinds
11 3 (0.82%) Canon
11 3 (0.82%) Veeam
12 2 (0.55%) iManage