IT Support Analyst Jobs in the North of England

IT Support Analyst
England > North of England

The median IT Support Analyst salary in the North of England is £28,000 per year according to job vacancies posted during the 6 months to 2 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 320 368 361
Rank change year-on-year +48 -7 -40
Permanent jobs requiring an IT Support Analyst 71 56 100
As % of all permanent jobs advertised in the North of England 0.38% 0.35% 0.54%
As % of the Job Titles category 0.39% 0.39% 0.56%
Number of salaries quoted 54 52 95
10th Percentile £23,500 £20,800 £21,250
25th Percentile £25,000 £22,500 £23,500
Median annual salary (50th Percentile) £28,000 £26,500 £27,000
Median % change year-on-year +5.66% -1.85% -1.82%
75th Percentile £31,750 £30,063 £30,000
90th Percentile £39,625 £33,750 £38,250
England median annual salary £31,375 £31,000 £29,000
% change year-on-year +1.21% +6.90% -

All Permanent IT Job Vacancies
North of England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 18,018 14,359 17,754
% of permanent jobs with a recognized job title 95.21% 89.34% 96.29%
Number of salaries quoted 13,757 7,992 10,930
10th Percentile £27,000 £30,500 £27,750
25th Percentile £36,250 £40,000 £37,500
Median annual salary (50th Percentile) £50,000 £53,000 £50,000
Median % change year-on-year -5.66% +6.00% +5.26%
75th Percentile £65,000 £68,750 £65,000
90th Percentile £77,500 £80,750 £80,000
England median annual salary £52,500 £60,567 £60,000
% change year-on-year -13.32% +0.95% +9.09%

IT Support Analyst
Job Vacancy Trend in the North of England

Job postings that featured IT Support Analyst in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for IT Support Analyst in the North of England

IT Support Analyst
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing IT Support Analyst in the North of England.

Salary trend for IT Support Analyst in the North of England

IT Support Analyst
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support Analyst in the North of England over the 6 months to 2 June 2024.

Salary histogram for IT Support Analyst in the North of England

IT Support Analyst
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the North of England region over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Yorkshire +82 38 £29,750 +2.59% 2
North West -19 30 £28,000 +10.89% 9
North East -10 3 - - 1
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 2 June 2024, IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support Analyst in the job title.

1 45 (63.38%) Microsoft
2 38 (53.52%) Active Directory
3 30 (42.25%) Windows
3 30 (42.25%) Microsoft 365
4 29 (40.85%) ITIL
4 29 (40.85%) Microsoft Office
5 23 (32.39%) Customer Service
6 22 (30.99%) Social Skills
6 22 (30.99%) SCCM
7 19 (26.76%) Azure
8 16 (22.54%) Service Management
9 15 (21.13%) Change Management
9 15 (21.13%) Windows 10
10 14 (19.72%) SLA
11 13 (18.31%) WAN
11 13 (18.31%) TCP/IP
11 13 (18.31%) LAN
11 13 (18.31%) Windows Server
11 13 (18.31%) Android
11 13 (18.31%) Apple iOS
12 12 (16.90%) Continuous Improvement
12 12 (16.90%) DHCP
12 12 (16.90%) DNS
13 11 (15.49%) Microsoft Exchange
13 11 (15.49%) Service Delivery
13 11 (15.49%) WLAN
13 11 (15.49%) Asset Management
14 10 (14.08%) Project Planning
14 10 (14.08%) Fat Client
14 10 (14.08%) ITSM

IT Support Analyst Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (15.49%) Microsoft Exchange
2 9 (12.68%) SharePoint
Applications
1 29 (40.85%) Microsoft Office
2 2 (2.82%) Microsoft Excel
Business Applications
1 1 (1.41%) Epicor Tropos
Cloud Services
1 30 (42.25%) Microsoft 365
2 19 (26.76%) Azure
3 8 (11.27%) Entra ID
4 1 (1.41%) Google Workspace
4 1 (1.41%) Power Platform
Communications & Networking
1 13 (18.31%) LAN
1 13 (18.31%) TCP/IP
1 13 (18.31%) WAN
2 12 (16.90%) DHCP
2 12 (16.90%) DNS
3 11 (15.49%) WLAN
4 10 (14.08%) VoIP
5 4 (5.63%) VPN
6 2 (2.82%) Firewall
6 2 (2.82%) Network Security
6 2 (2.82%) Remote Desktop
6 2 (2.82%) Wi-Fi
Database & Business Intelligence
1 1 (1.41%) Crystal Reports
1 1 (1.41%) Power BI
1 1 (1.41%) SQL Server
1 1 (1.41%) SQL Server Reporting Services
General
1 22 (30.99%) Social Skills
2 4 (5.63%) Agriculture
2 4 (5.63%) Manufacturing
3 3 (4.23%) Analytical Skills
3 3 (4.23%) Retail
4 2 (2.82%) Law
4 2 (2.82%) Legal
5 1 (1.41%) Automotive
5 1 (1.41%) Banking
5 1 (1.41%) Finance
Miscellaneous
1 10 (14.08%) Fat Client
1 10 (14.08%) Thin Client
2 7 (9.86%) Driving Licence
3 5 (7.04%) Self-Motivation
4 2 (2.82%) Onboarding
5 1 (1.41%) e-Learning
5 1 (1.41%) NHS
Operating Systems
1 30 (42.25%) Windows
2 15 (21.13%) Windows 10
3 13 (18.31%) Android
3 13 (18.31%) Apple iOS
3 13 (18.31%) Windows Server
4 8 (11.27%) Windows 7
5 2 (2.82%) Linux
Processes & Methodologies
1 29 (40.85%) ITIL
2 23 (32.39%) Customer Service
3 16 (22.54%) Service Management
4 15 (21.13%) Change Management
5 12 (16.90%) Continuous Improvement
6 11 (15.49%) Asset Management
6 11 (15.49%) Service Delivery
7 10 (14.08%) Agile
7 10 (14.08%) ITSM
7 10 (14.08%) Project Planning
8 8 (11.27%) Problem-Solving
8 8 (11.27%) Service Desk Management
9 6 (8.45%) CRM
9 6 (8.45%) Information Security
10 5 (7.04%) Coaching
10 5 (7.04%) Statistics
10 5 (7.04%) Vulnerability Management
11 4 (5.63%) Problem Management
12 3 (4.23%) Computer Science
13 2 (2.82%) Incident Management
Programming Languages
1 3 (4.23%) SQL
2 1 (1.41%) C#
2 1 (1.41%) PowerShell
Qualifications
1 3 (4.23%) Degree
2 2 (2.82%) A+ Certification
2 2 (2.82%) MCP
2 2 (2.82%) Microsoft Certification
3 1 (1.41%) DBS Check
Quality Assurance & Compliance
1 14 (19.72%) SLA
2 5 (7.04%) Cyber Essentials
System Software
1 38 (53.52%) Active Directory
2 8 (11.27%) VMware Infrastructure
3 1 (1.41%) Hyper-V
Systems Management
1 22 (30.99%) SCCM
2 6 (8.45%) Microsoft Intune
3 5 (7.04%) Systems Management Server (SMS)
Vendors
1 45 (63.38%) Microsoft
2 9 (12.68%) Citrix
3 8 (11.27%) VMware
4 5 (7.04%) Rapid7
5 4 (5.63%) SAP
5 4 (5.63%) SolarWinds
6 2 (2.82%) Meraki
7 1 (1.41%) Cisco
7 1 (1.41%) Epicor
7 1 (1.41%) Google