76 to 100 of 585 Customer Service Jobs in the South East

Medical Field Service Engineer (Pathology Laboratory Diagnostics) Basic Salary £44,000 Bonus £5,700 Company Car (electric/hybrid options available) Excellent Benefits Package ** An excellent opportunity for experienced Service Engineers from a range of electronics systems backgrounds to join a market leading supplier of Autoimmune Diagnostics, Immunology … Biochemistry, Haematology, Histology, Microbiology, Immunodiagnostics Systems and Reagents ** The Role – Medical Field Service Engineer (Pathology Laboratory Diagnostics) This market leader seeks to recruit a technically motivated and customer focused Medical Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range … systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments The successful applicants will support clinical chemistry and blood diagnostics products located at customer sites Your Background – Medical Field Service Engineer (Pathology Laboratory Diagnostics) To succeed in this exciting role, you must be able to demonstrate: A more »

1st/2nd line support, Incident Management, ITIL, Service Management, Service Desk, Help Desk We are looking for a great, capable customer- service focussed IT Service Desk Manager to join our client based in Surrey! To lead, manage and motivate a team of … 1st/2nd service desk professionals a background in Service Desk/Help Desk management is needed, alongside good technical skills around Windows, Office and Microsoft tools generally! ITIL certification is expected alongside a good understanding of Service Management generally. Experience in a man management role is … most weekend work is covered by the team. It is hybrid too. If you are seeking a new challenge or perhaps in a Lead Service Desk or supervisory role looking for a step up then please get in touch with Karen at Jump IT in the first instance. Permanent more »

/Administrator to join their growing team! Team Purpose The Revenue Operations team are responsible for billing, retentions & cancellations within the company. Ensuring that customer billing enquiries are resolved promptly to ensure payment collections and managing the cancellations process. The main objective of this role is to facilitate prompt … Success will be demonstrated through low levels of overdue payments, the achievement of KPI's, accurate billing of services and a low level of customer complaints. You will be responsible for managing queries through to resolution, taking corrective actions where necessary, and agreeing on acceptable outcomes with customers. Your … controlled under pressure. You should be able to actively listen to customers and understand their needs. You should have a passion for delivering exceptional customer service and possess excellent rapport-building skills. Attention to detail is crucial to ensure tasks are completed accurately and efficiently. You should be more »

are looking to offer excellent training and support to an apprentice who would like to be part of a small team providing a Facilities Service Desk for all FISco clients, across their UK estates. This involves direct telephone and email contact with the customers and suppliers, who will be … located in a number of sites throughout the country. Role Assist the Service Desk Manager with reactive requests, quotes and scheduled tasks To take calls and emails from customers, the staff occupying the buildings, being both helpful and polite Utilise the CIMS (Computer Information Management System) software application and … and monitor and manage them for event closure details Update supplier contact details for each event as appropriate Assist upkeep of supplier compliance/service records/certificates and allocation to CIMS Ensure building and contact information in CIMS is kept up to date and relevant Other ad-hoc more »

other 2 days working remotely, please apply for this software support consultant role within a dynamic, fast growing software business. You may have provided customer support on any business solution, such as CRM or HR or Finance Software. Its a plus if you have supported e-learning solutions but … provide data analyses, reports and statistics to co ordinators of the e-learning programmes within large prestigious organisations worldwide liaise with colleagues in sales, customer success, development to provide excellent customer service manage support tickets, prioritise cases according to urgency and SLAs escalate to senior support, technical … previous software support experience - of a business application like CRM or HR or Finance, not solely Microsoft applications and desktop motivation to provide excellent customer service ability to handle a varying workload including peaks of demand analytical skills to understand problems and issues and data motivation to learn more »

is available until the end of December on a full time basis. The main aim of the role is to identify training requirements on customer service to include: New technology and innovations Product Knowledge training Performance management New product introductions Technical repair skills Customer service behaviours … Technical updates Customer self-help New governance and regulation requirements You will be responsible for delivery of training strategies using the latest innovations, AR & AI as virtual, F2F, online and Offline. You will deliver training using the LMS platform includes deployment, targeting user groups, monitoring completion, evaluating effectiveness and more »

days holiday plus bank holiday Company vehicle this can also be used for private use Company pension (4% matched, 5% after a year of service) Employee Referral Scheme (£1,000) Uniform, all PPE, tools and ongoing training provided Job Description To repair, maintain and service systems in accordance … site are left in a clean and tidy state; To ensure that the client is satisfied in all aspects of the installation, maintenance and service visits prior to leaving site, and to project a high level of Quality Customer Service at all times; To ensure that relevant … documentation is fully completed in an accurate and timely manner, this includes timesheets, work reports, service reports and expense claims Qualifications Good basic education and ideally a relevant qualification in the electrical/Electronic industry. Alternatively able to demonstrate in depth knowledge through assessment. Field Service Experience. Good more »

Type: This is Fixed term contractual role Provide hardware/software/network problem diagnosis/resolution via telephone/email/chat for customer’s end users Route problems to internal 2nd and 3rd level IT support staff. Coordinate and manage relationships with vendors and support staff that … word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications) Troubleshoot client software and basic network connectivity problems. Identify, evaluate and prioritize customer problems and complaints. May train users and operators on a limited basis and/or may write training procedures. Participate in on-going training … development Routine maintenance updates with other IT staff and business units Provide all required documentation including standards, configurations and diagrams Provide knowledge transfer of Service Desk operations Technical Requirements Phone support experience necessary. Technical Service desk or technical call center experience is necessary. Disciplined, systematic problem solving skills more »

contribute to our continued success. The company prides itself on delivering efficient IT solutions to over 400 clients nationwide, with a focus on exceptional customer service and lasting client relationships. As they expand, they are looking for a well-presented, customer-focused, and personable individual, like you … to the highest standards. Are you the right person for the job? 4-5 years in a similar role Proven ability to form lasting customer relationships Expertise in remote and on-site support Technical skills should include: Windows/Microsoft Focus: Azure, Office 365, Intune, Serverless deployments Cisco Expertise … you expect in return? Company pension Employee discount Flexible schedule Private Health Care Group Life Eligible for profit-share after 12 months of continuous service If you are a dedicated IT professional with a passion for technology and exceptional customer service, click “APPLY” now! Your data will more »

contribute to our continued success. The company prides itself on delivering efficient IT solutions to over 400 clients nationwide, with a focus on exceptional customer service and lasting client relationships. As they expand, they are looking for a well-presented, customer-focused, and personable individual, like you … to the highest standards. Are you the right person for the job? 4-5 years in a similar role Proven ability to form lasting customer relationships Expertise in remote and on-site support Technical skills should include: Windows/Microsoft Focus: Azure, Office 365, Intune, Serverless deployments Cisco Expertise … you expect in return? Company pension Employee discount Flexible schedule Private Health Care Group Life Eligible for profit-share after 12 months of continuous service If you are a dedicated IT professional with a passion for technology and exceptional customer service, click “APPLY” now! Your data will more »

Vouchers Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence Chubb Community Care now has an opportunity for an Service Engineer to join our team based covering West Sussex, Somerset, Dorset, Surrey, Oxfordshire and Wiltshire.Key to this role isto provide first line service …/maintenance support to all the company & third party products in use, when called upon to do so Job Description To provide first line service/maintenance support to all company & third party products in use, when called upon to do so. To provide small works engineering functions from … initial survey, through installation to commissioning and customer handover To participate in an out of hours callout rota (typically 1 week in 3) To achieve minimum KPI targets for Response and First time fix on all Corrective and Preventative Maintenance visits. Responsibilities: Carry out Corrective and Preventative Maintenance on more »

Hoddesdon is Office-based with free onsite parking. Do you have B2B customer service experience processing orders? Are you comfortable using Excel? Do you want a role that offers clear progression in a fast-growing, dynamic business? Due to the nature of this role, you will ideally come … from a sales administrative, B2B customer service or account manager role. If this is you, you could be who we are looking for to join a friendly and vibrant team where you'll play a pivotal role in driving our success! Internal Sales Administrator Responsibilities: Be the first … point of contact for customers by email, website and telephone. Managed a customer order inbox, ensuring customer orders were processed and customers were kept up to date with their stock and order queries. Maintain accurate sales records, reports, and databases to track progress and identify opportunities using CRM more »

DP World have an exciting opportunity for a Sales Support Admin, to join our Service Support team based in Southampton. We are looking for a highly capable individual with in-depth IT systems knowledge and experience, the ability to understand complex message flows linked to customs declarations and with … a strong customer service focus How you will contribute Support and maintain business systems to ensure 24x7 availability through monitoring, configuration and administration of the current infrastructure. Provide excellence in Customer Service through professional and consistent support by taking ownership at a 2nd line support level … ensuring customer satisfaction is achieved. Act as Technical Focal point for current and imminent projects where both internal and external customers are involved, defining system requirements where necessary. As part of the Service Support team, using technical expertise to plan and implement system changes for the Business. Work more »

Vouchers Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence Chubb Community Care now has an opportunity for an Service Engineer to join our team based covering West Sussex, Somerset, Dorset, Surrey, Oxfordshire and Wiltshire. Key to this role is to provide first line … service/maintenance support to all the company & third party products in use, when called upon to do so. Job Description To provide first line service/maintenance support to all company & third party products in use, when called upon to do so. To provide small works engineering … functions from initial survey, through installation to commissioning and customer handover To participate in an out of hours callout rota (typically 1 week in 3) To achieve minimum KPI targets for Response and First time fix on all Corrective and Preventative Maintenance visits. Responsibilities: Carry out Corrective and Preventative more »

provide data analyses, reports and statistics to co ordinators of the e-learning programmes within large prestigious organisations worldwide liaise with colleagues in sales, customer success, development to provide excellent customer service manage support tickets, prioritise cases according to urgency and SLAs escalate to senior support, technical … must have: strong communication skills verbally and in writing to communicate with software users and managers previous software support experience motivation to provide excellent customer service ability to handle a varying workload including peaks of demand analytical skills to understand problems and issues and data motivation to learn more »

Support Engineer (TSE) will be the secondary contact point for Aura customers contacting our Helpdesk. The TSE will work with the helpdesk to provide service support for clients, with the end goal of restoring functionality to client assets while delivering a world-class customer service experience. This … position requires excellent customer service, organizational, time management, problem solving and interpersonal skills. Key Skills, Experience and Knowledge Communicate and interact with internal employees, clients and colleagues in a professional and timely manner Self-starter capable of working independently and meeting deadlines Excellent verbal and written communication and more »

Customer Assessor (customer service) - Private Medical Insurance - Starting salary between £23,900 to £31,200 (depending on hours, skills, and experience) plus additional benefits Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18 week full … pattern between 08:00 - 18:30 Monday - Friday. 1 Saturday shift every 6 weeks 09:00 - 13:00 Are you passionate about delivering brilliant service and ensuring customers get the help they need when they need it most? Do you exceed in a fast-paced busy environment? Are you … scans, or aftercare, you will help & support our customers to get the specialist private treatment they need. Part of this role will involve handling customer dissatisfaction, with support from your team. We love people who do the right thing for our customers, and our colleagues. We want people who more »

hardware and software issues across multiple endpoints. Diagnose and resolve technical issues escalated from 1st line support. Manage and resolve complex technical incidents and service requests efficiently. Ensure all issues are logged, prioritized, and resolved within agreed SLAs. Microsoft 365 and Azure Administration: Manage and support Microsoft 365 environments … ensuring optimal performance and uptime. Assist the Projects team with migrations, configurations, and updates of Microsoft 365 and Azure services. Client Interaction: Provide excellent customer service and support to clients, ensuring a high level of client satisfaction. Communicate effectively with clients to understand their IT needs and provide … appropriate solutions. Strong customer service orientation. Emphasis on communication via telephone, rather than purely E-Mail based. Experience working directly with clients to understand and address their IT needs. System Maintenance: Perform regular maintenance and updates on client systems to ensure security and reliability. Monitor system performance, identify more »

supportive team, who are very patient focused. The ideal candidate will have a flexible approach and be good at multi-tasking, preferably with some customer service experience. Good IT skills are essential. You will be joining a welcoming admin team who are pro-active in ensuring a high … standard of service within MSK Physio across East Berkshire. Main duties of the job Booking/cancelling Physio appointments, both over the telephone and face to face. Covering the appointment and cancellation phone lines Sending out appointment invite letters Processing/uploading Referrals via ESR and our in-house … RIO system. Reception cover Making interpreter bookings via an on-line portal Monitoring our text message reminder responses Cover at other sites within our Service (Driving licence/car owner essential) Monitoring the group email and responding to queries as appropriate. Taking minutes for the weekly Admin meetings. About more »

the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic … platform to grow and progress within GAP Group. A typical day for the HSC will include: Processing all hire desk administration including customer and supplier queries Managing approx. 40-50 incoming and outgoing hires per day Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities … Load checking vehicles and working effectively with the depot team of drivers and fitters Resolving customer complaints and supplier issues efficiently Successful applicants should demonstrate the following: Previous experience of working within a high-volume hire desk role is essential Excellent customer service skills with a focus more »

2nd line levels of technical support to the clients Life business, covering all areas of IT deployed within the company. In particular: Provide excellent customer service and be the first point of call for IT support queries from internal staff, this could be via phone, email, Teams, and … administration of mobile devices, ideally Apple iOS. Scripting ability with PowerShell. Good working knowledge of Atlassian products e.g. Jira. Principal Skills Strong communication and customer service skillset is essential in order to effectively communicate to the business and understand their requirements and or issues. Proven analytical and problem … working in a team-oriented, collaborative environment. Able and willing to work unsocial hours from time to time in order to provide the required service to our customers. more »

This Account Manager role is a fantastic opportunity to join a thriving IT Managed Service Provider in Surrey with significant growth plans. We take great pride in supporting our teams continued development - Join us on our exciting journey and thrive alongside a team that shares your ambition and thirst … per year + 12 monthly bonus location: Redhill, Surrey Schedule: Full time (Monday to Friday), Permanent nTrust is a UK-based IT Managed Service Provider with a commitment to becoming the #1 IT MSP for SMEs in the UK, keeping our clients at the forefront of modern technology whilst … delivering exceptional customer service. Our wide selection of services includes IT support, cybersecurity, cloud solutions, and more, all geared towards helping clients achieve their goals and grow their businesses. Our team is at a record high of 17 dedicated and passionate professionals and were not stopping there! You could more »

pizza and a posh coffee machine! 2nd Line Technician - The Role We are looking for a 2nd Line Technician to help us deliver outstanding service to our customers, you will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. … To succeed in this role, you'll need a good knowledge of IT troubleshooting and problem solving as well as experience within an IT customer service environment. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for more »

possess a proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting as the primary … the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for innovative thinking to improve processes. Knowledge of … value-added services within the payments sector is also desirable. Our client offers a chance to be part of a company that is transforming customer engagement across multiple sectors. Join a team where your technical expertise and customer service acumen will be valued and where you can more »

possess a proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting as the primary … the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for innovative thinking to improve processes. Knowledge of … value-added services within the payments sector is also desirable. Our client offers a chance to be part of a company that is transforming customer engagement across multiple sectors. Join a team where your technical expertise and customer service acumen will be valued and where you can more »