1 to 25 of 59 Customer Service Jobs in Kent

role is extremely varied. Main purpose of the role: To provide overall management of the business Centre or Centres.The BCM is responsible for ensuring customer service excellence is always provided and creating a dynamic working environment that will attract new business and retain the existing clients. To support … Profile: Outgoing,enthusiastic,honest,and confident individual who possess the following attributes; Strong sales ability,with a proven track record of success Passionate about customer service constantly striving to improve performance Ability to upsell and cross sell where possible Excellent communication skills, both written & verbal Demonstrates customer … referrals. Network with clients to build strong relationships and generate referrals Manage the day today needs of existing clients ensuring delivery of exceptional high customer service Responsible for ther enewal and development/expansion of all clients within the center I ncreasing the revenue opportunities through strong product more »

in supporting individuals and families who are seeking asylum in the UK. The successful candidate will be client focused, have demonstrable experience delivering great customer service, and have a high level of resilience which is key when supporting our vulnerable clients. Duties and Responsibilities: Efficiently and empathetically handle … swiftly Support clients following complex safeguarding disclosures, raising any concerns with the relevant departments and authorities adhering to set procedures Provide an exemplary professional service through active listening, verbal, and written communication to both external and internal clients Work collaboratively as part of a team to achieve organisational targets … up within the requisite time scales and undertake any necessary administrative tasks in relation to the work Experience and Skills: ? Proven experience providing exemplary customer service skills/background with a minimum of 1 year's employment history Demonstrable experience of working in a pressured environment and meeting more »

Field Service Engineer Dartford £35,000 to £42,000 Basic + Specialist Training + Bonus (£000's) + Company Car + Healthcare + Stability + Benefits = £50'000 Package Receive continuous training to become a technical expert working for a company at the forefront of technology in the scientific … and medical industry. Great opportunity to join a world leading company where you'll be continually growing and developing as a field service engineer. Work for this market leading company who specialise in scientific/medical machinery as well as instrumentation, calibration and analytical equipment. Due to continued growth … they are looking to recruit a field service engineer who is looking to become a technical expert within a high tech industry. This is a great opportunity to receive specialist training in an exciting industry! Your role will include: * Field Service Engineer role covering mostly a regional area more »

and great company culture, as well as optional Over-time to increase earnings and a company Van for personal use? An exciting opportunity to service a local patch representing one of the UK's most recognised appliance providers. You will be managing your own projects, providing repair and maintenance … skillset Autonomous role covering a local patch The person: White goods/domestic applicance background Organised and able to work and manage themselves Good customer service skills White Goods Engineer, Domestic Appliance Repair, Washing Machines, Tumble Dryers, Dishwashers, Refrigerators, Cookers, Field Service Engineer, Technical Support, Appliance Maintenance … Home Appliance Service, Flexible Working, Customer Service, Wolverhampton Jobs, Engineering Careers, Technical Training, Repair Technician, Autonomous Work, Home-based Engineer, Product Training, Appliance Installation, Emergency Repair, Household Appliances, Quality Service, Local Patch Service. To apply for this role or for to be considered for further roles more »

Site Service Engineer, Medical Sterilisation Systems ** Washer disinfectors, autoclaves, sterilisation systems ** Basic Salary up to £45,000 ** An opportunity for a service engineer with experience of sterilisation systems, autoclaves or washer disinfectors to join a market leader with excellent training and career opportunities** The Role - Site Service Engineer, Medical Sterilisation Systems Following expansion, they seek to recruit a customer focused Service Engineer, responsible for the service, repair and general maintenance of their range of highly advanced sterilisation and endoscope washer disinfectors. Your Background - Site Service Engineer, Medical Sterilisation Systems To be considered … for this exciting role you must be able to demonstrate: A strong background working in a field service or technical support role Previous experience working on sterilisation systems, medical/laboratory autoclaves, endoscope washers or washer disinfectors HTM 2030 or HTM 2010 qualification would be advantageous Impeccable customer more »

hardware and software issues across multiple endpoints. Diagnose and resolve technical issues escalated from 1st line support. Manage and resolve complex technical incidents and service requests efficiently. Ensure all issues are logged, prioritized, and resolved within agreed SLAs. Microsoft 365 and Azure Administration: Manage and support Microsoft 365 environments … ensuring optimal performance and uptime. Assist the Projects team with migrations, configurations, and updates of Microsoft 365 and Azure services. Client Interaction: Provide excellent customer service and support to clients, ensuring a high level of client satisfaction. Communicate effectively with clients to understand their IT needs and provide … appropriate solutions. Strong customer service orientation. Emphasis on communication via telephone, rather than purely E-Mail based. Experience working directly with clients to understand and address their IT needs. System Maintenance: Perform regular maintenance and updates on client systems to ensure security and reliability. Monitor system performance, identify more »

in) Remuneration: up to £170 per day (inside IR35 - 5 months rolling contract) Your role as an IT Support Engineer: Providing high level of customer service through on-site technology support as required. Ensuring that all tickets are logged and resolved in a timely and effective manner (according … as an IT Support Engineer: Must have knowledge of MDM, specifically Intune or autopilot Office 365 experience is essential. You'll be passionate about customer service and personable. Confident with support and eagerness to progress technical capabilities. You'll be keen to help with a customer first more »

We have a temporary role available within William Harvey Hospital. This role is ideal for someone with the ability to work independently and strong customer service, IT and data Entry skills. The successful applicant will be responsible for supporting a stock management department within the NHS, where accuracy … literacy and able to use a computer Strong verbal and written communication skills The ability to manage own workload and prioritise tasks independently Excellent Customer Service skills Comfortable handling heavy and bulky items and conducting Manual Handling Minimum of GCSE C in English and Maths Desirable requirements: Previous more »

Role: Asset Maintenance Solutions Field Service Engineer Contract: Permanent Location: Canterbury, Kent As a Briggs Asset Maintenance Solutions Field Service Engineer, you will be responsible for. Adhering to safety guidelines set and all policies set out by customers and Briggs Equipment The service and maintenance of Diesel … Petrol and Electrically powered Small Plant, Agricultural and Ground Care Equipment This will involve attending Breakdowns, Fault Finding and completing planned Preventative Maintenance Ensuring customer service is kept to a high level and any queries are addressed Complete job activity electronically and ensure all required parts to complete … tasks are ordered Ensuring the company vehicle is maintained to a high standard and has the correct parts stock Ensuring customer relationship are maintained and developed through high standards of service As an Asset Maintenance Solutions Field Service Engineer you will demonstrate; Relevant technical qualification Previous experience more »

Service Desk Analyst 3 Month contract, technical skills covering O365, Windows 10/11 and Azure with any knowledge of networking, firewalls and security a real advantage. Working as part of team who act as the first point of contact for all issues, raising tickets and seeing through to … also potentially be the opportunity to work with the infrastructure team on network issues. Required Skills and Experience: Previous experience of working on a service desk support users and senior management. Experience of Windows 10/11 Desktop Operating Systems, O365 and Azure Knowledge of networks including WIFI, Switching … Routing, Firewalls and security products an advantage. Strong customer service practices. Any industry certification such as CompTIA preferred but not essential. more »

your teams performance as well as a keen eye for process improvements and spotting the best ways of reducing cost whilst delivering world class service and results. Youll work closely with your shift manager to deliver results together across your department. As part of your key responsibilities youll: Plan … achieves all daily, weekly and monthly targets and KPI's, resulting in high performance levels and the efficient and effective provision of a quality service to the customer Manage a team of direct line reports including delivering team member performance review, development and/or succession planning as …/or Google Suites A commitment to self-development and team development Awareness of health, safety and environmental standards Proven experience of delivering excellent customer service Flexible and committed to achieving team/site objectives Wed love to see some demonstrable experience of working with lean/continuous more »

MSP based in Kent. Suitable candidates will be skilled and a motivated individual with a passion for technology and a wish to provide exceptional customer support. The role is predominantly based in the Office near to Maidstone. Responsibilities: Provide 1st/2nd linetechnical support to clients via phone, email … customers with basic network and connectivity problems. Escalate complicated technical issues to the appropriate internal teams for resolution. Ensure timely and accurate recording of customer interactions and issue resolutions in our ticketing system. Provide excellent customer service, focusing on client satisfaction and issue resolution. Install networking/… non technical individuals. Outstanding problem-solving skills and the ability to think analytically. Ability to work both independently and within a team environment. A customer focussed approach with a passion for delivering high-quality support. Benefits: Competitive salary Opportunity to develop and grow your technical skills within a supportive more »

as benefiting from support and training to grow skills in the cybersecurity space too! You will be proving a high quality, professional standard of customer service as part of an established IT support team and enjoy helping people from children to senior leaders with a logical, consistent approach more »

as benefiting from support and training to grow skills in the cybersecurity space too! You will be proving a high quality, professional standard of customer service as part of an established IT support team and enjoy helping people from children to senior leaders with a logical, consistent approach more »

in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Salary: £25,000-£30,000 Location: Kent Role & Responsibilities: Provide desk-side and remote based … Office 365, Windows 10/11, VPN Familiarity with basic networking principles and troubleshooting - DNS, DCHP, TCP/IP Passionate about IT and providing customer service If you have experience working for a Managed Service Provider and are actively looking for a new role then please apply more »

business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients that you will be supporting are both medium and large-scale organisations that rely heavily on this company’s exemplary customer service and technical knowledge. You will be supporting and assisting all service desk enquiries as they are called in with aim of resolving them first time within tight SLA’s. Ket skills: Answering first line support calls and logging into ticketing system. Responding to support calls to … ensure customer satisfaction. Troubleshooting issues in the first instance to ensure prompt resolution. Escalating tickets and working with senior team members to resolve issues Ability to demonstrate understanding of IT and networking principles. Ability to communicate effectively with end users. Ability to use initiative to troubleshoot and reach ticket more »

1st Line Engineer - onsite 5 days a week We are working with a brand new customer who are looking for 1st Line Engineer. This is a fantastic opportunity for someone looking to create a career path in IT support. ABOUT THE ROLE Be part of a dedicated team of … engineers within a busy IT services company. Perform duties that include ticket support on Service Desk and hardware maintenance. Attend client sites as and when required to fulfil the requirements of proactive and reactive troubleshooting. Have a diligent approach that achieves a long term and cost-effective result for … our clients. Demonstrate a professional, respectful, and proactive approach to customer service. Thrive on obtaining new technical knowledge, actively engaging with more senior colleagues to expand your skillset. Bring a general knowledge of Windows technologies, such as Windows Server and Desktop operating systems. Use the products and services within more »

we would like to hear from you. Main duties of the job You will be managing a range of technical equipment across the Prosthetic Service This will involve managing quality assessment, maintenance, servicing and repair processes of the Services technical, medical, clinical and assessment specialist equipment. This will include … square miles. You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones. The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief … Desirable Experience of H&S, COSHH, M&H, Risk Time management/communication Essential Ability to work with competing demands throughout the day Desirable Customer Service skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as more »

have repaired over 700,000 vehicles in the last 15 years. Our excellent benefits and rewards packages. Employer matched pension contributions up to 10% (service dependent). Discounts on Aviva products and services. Savings and benefits schemes. Discounts and schemes for electric vehicle purchase for all employees. Holding several … main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen. Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields. Links with Thatcham to get the best products and training here in the UK. We have a variety of locations more »

businesses at all stages of growth. Discovery Park is undergoing an exciting transformation. As we build on our world class infrastructure and enhance our service offerings, we are solidifying our position as a premier destination for businesses at all stages of growth. In the last year, we've undertaken … explore the best AI software options for setting up a live chat feature on our company website, considering how the chatbot will handle common customer enquiries and troubleshoot issues. Knowledge of Custom GPT Builder, plugins and workflows is essential for this role. Duties and responsibilities * Set up and configure … best AI software options for live chat integration on our company website. * Implement and test the live chat feature to ensure it meets our customer service standards. * Understand and utilise relevant plugins to enhance the functionality of our AI tools. * Build workflows to streamline the content creation and more »

lies in the mastery of the company's CRM system, specifically HubSpot. The successful candidate will be entrusted with the collection and analysis of customer data, discerning trends and patterns that will inform strategic decisions. A meticulous eye for data integrity is paramount, ensuring the CRM system remains a … reliable cornerstone for the business. Adept at navigating the intricacies of HubSpot, the CRM Analyst will unlock valuable insights into customer interactions, empowering the company to refine its marketing, sales, and customer service initiatives. The ideal candidate will bring a proven track record in a B2B environment more »

systems to ensure the smooth operation and will have experience andknowledge of Siemens Desigo XWorks. What you will be doing: As a BMS Support Service Engineer you will be conducting proactive and reactive maintenance, diagnosing faults, and carrying out remedial works to rectify issues on building control systems in … accordance with the service level agreement, this includes carrying out small repairs & remedial works. You will be part of the team that responds to customer service calls in the event of a system failure as well as providing routine inspections of BMS equipment to ensure optimal performance … of driving your own car and being paid a monthly car allowance Employee owned company, which you would become part of after 12 months service A contributory pension scheme (the Company contributes 6% of your basic salary) Free private medical insurance with BUPA Life assurance of 4 x annual more »

+ 25% bonus + 30 days holiday + excellent corporate benefits to be based in Wolverhampton or Chatham x 3 PW. Core responsibilities: Understand customer and market needs and translate them into actionable product requirements. Define, prioritise, and ensure clear communication of requirements to deliver product features using EPICS … with the organisation and SMEs to develop and execute the company’s desired product technology outcomes Collaborate with cross-functional teams, including technology, design, customer service and 2nd Line of Defence to ensure successful delivery of products and features Stay current on new technologies and trends and evaluate … products. Provide guidance, mentorship, and coaching to the supporting teams to foster a culture of innovation and continuous improvement. Develop a deep understanding of customer needs and market trends to inform the development of new products and the enhancement of existing ones. Experience requirements Recent product experience in one more »

business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients you will be supporting are both medium and large-scale organisations that rely heavily on this company’s exemplary customer service and technical knowledge. With a long-standing expertise in Microsoft products, remote working, networking, and data storage, they are building one of the most sophisticated Cloud platforms available to small & mid-sized businesses. The companies aim is to help businesses transition to the Cloud, with solutions that … help businesses cut costs, increase service levels, boost productivity, and achieve a competitive edge through increased mobility. Partnering with some of the biggest vendors in the industry they aim to deliver best in class security, networking, and storage solutions. Tech stack • Firewalls – Fortigate • Switches – Cisco Nexus/FortiSwitch • Servers more »

next step in your career with a company who are experts in their field & who well known for their excellent product ranges, levels of customer service & sound moral and ethical principles & who can offer long term progression within the business. The role: Health & Safety: ensuring safe system of … Where required provide assistance, guidance, and support to meet technical queries. Productivity: target inspection team, monitor and deliver inspection jobs to agreed budgetary programmes. Service delivery: establish efficient sequences of work for inspection works, reduce client disruption and no access to assets being inspected. Training & development: review inspector capabilities … demonstrate an attention to detail, with a 'can do' attitude and clear mindset to problem solve and getting things right & to timelines. Have a customer centric approach in delivering excellence and motivating others to do the same. Demonstrate experience of using digital systems/apps and Microsoft Excel. Must more »