1 to 19 of 19 Customer Service Jobs in West Sussex

As a Customer Experience Specialist Service Advisor Apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and technology. … Role The role of a Customer Experience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges … Understanding the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options more »

WAN, LAN, SQL, Windows, VPN, SharePoint, Exchange, CCIA, MCSA, Cisco, CCNA, MSP Are you a dedicated IT professional with a passion for delivering exceptional customer service? Join our client's team who are a leading Managed Service Provider (MSP), as an IT project engineer. In this pivotal … system reviews and recommendations. Communication with customers as required: keeping them informed of incident progress notifying them of impending changes or agreed outages. Improve customer service, perception, and satisfaction. Ability to work in a team and communicate effectively. Escalate service or project issues that cannot be completed … within agreed service levels. Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals. Develop in-depth knowledge of the service catalogue and how it relates to customer's needs. Document internal processes and procedures related to duties and more »

A bit about us Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets. Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on … solving techniques to day-to-day operations. Work with our customers on the phone and over email to build strong relationships and deliver excellent customer service What you’ll need A passion for technology and great customer service Excellent telephone manner and written communication skills Great more »

Junior Field Service Engineer, CT Imaging Systems Basic Salary £28,000 to £32,000 Overtime 10% Bonus Company Car Excellent Benefits ***Excellent opportunities for Service Engineers from a range of electronics/electro-mechanical systems backgrounds to join a market leading supplier of x-ray/CT imaging … systems *** The Role – Junior Field Service Enginee, CT Imaging Systems This market leader seeks to recruit a technically motivated and customer focused Junior Field Service Engineer responsible for the service, installation and breakdown repair of a wide range of sophisticated x-ray and CT imaging systems. … Your Background – Junior Field Service Engineer, CT Imaging Systems To succeed in this exciting role you must be able to demonstrate: A competent background in a service or maintenance engineering capacity gained within any high value capital equipment environment Applications are encouraged from engineers with a broad range more »

Experience working with Network technologies (Firewall, Switches, Routers, Wi-fi) Experience working with Microsoft technologies (incl. AD, Windows Server, 365) 1st/2nd Line Service Desk Experience Exceptional customer service skills and engagement and strong written and spoken communication skills Ability to work independently and as part more »

Troubleshooting, testing, repairing, and servicing hardware, networks, and phones Maintain a documentation library for the customers applications and bespoke infrastructure for use by the service desk teams Make and take phone calls to provide customer service Attend one-to-ones to provide clear feedback to allow personal … is to promote from within to provide the right individuals with the opportunity to grow with the Company. Benefits: Increasing holiday with length of service Flexible Childcare policy Microsoft surface laptop Free uniform Mileage allowance Birthday & length of service rewards Flexible working Referral bonus scheme Regular funded social … Group has technology experts that provide the best possible IT strategy, technology solutions, communications and connectivity for businesses, as well as top level security, service and support. more »

authority and those involved in decision-making processes. Identify new business opportunities and drive revenue growth Collaborate with cross-functional teams to successfully implement customer solutions Provide flawless customer service and support throughout the sales cycle Requirements: Bachelor's degree in Business, Marketing, or a related field more »

many high-profile and critical support tasks and will therefore be exposed to all areas of the business. This is a dynamic, varied and customer facing role that will allow the successful candidate to be involved in a variety of different duties and responsibilities across the technical support platform. … of ad-hoc scripting (Shell, PowerShell) on Windows Server/Desktop platforms. Assist with vulnerability scanning of devices utilizing standard security scanning tools. Manage customer expectations and resolve queries by working closely with Information Security through effective communication and reporting. Troubleshoot networking related issues using standard networking protocols and … wider IT Teams (Ivanti, VMWare, Hyper-V, Repository Server). Help Identify and implement any training requirements resulting from technical changes that affect the Service Organization by communicating with the System Support Manager. Effectively communicate with other resolver teams to deliver on tasks and assignments and meet strict performance more »

issues involving software and hardware. Collaborate with wider IT Support Team to escalate support tickets effectively. Install and configure software applications. Monitor and support Service KPIs. Participate in IT projects and initiatives, including system upgrades, software rollouts, and infrastructure improvements. Technical proficiency in troubleshooting Windows operating systems, Microsoft Office … will need to demonstrate the following skills and experience: 2nd line support experience. Demonstrate an inquiring mindset and solution resolution. Critical thinking skills. Proven customer service experience with excellent written and verbal communication skills. Demonstrable effective communication skills with customers and colleagues to achieve desired outcomes. Experience in more »

Knowledge & Skills Required: * Proven experience in payroll or finance administration experience, especially in UK monthly payroll * Intermediate in using MS applications including Excel * Good customer service skills Desirable: * iHCM experience * Overseas payroll experience * Experience in administration of pension and benefits Please note: this is a 3-month contract more »

RH8 RH10 RH11 RH12 RH13 RH16, RH17, RH18, RH19 TN1 TN2, TN3, TN4, TN6, TN8, TN9 TN10, TN11 . Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and … performance-based commission of £2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed! After completing our comprehensive training program … days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical more »

join an exciting new opportunity in a well established company seeking progression in their career to senior. The Role: Oversee reception services, ensuring exceptional customer service for visitors. Coordinate administrative tasks efficiently while maintaining a safe working environment through health and safety inductions. Comfortable working more »

blueprints, project specifications, and work orders. Ensuring adherence to safety protocols and guidelines. Maintaining accurate records of work performed and materials used. Providing excellent customer service to customers. Qualifications: Proven experience in multiple trades, including carpentry, plumbing, plastering, and general maintenance. Proficiency in using a variety of hand … ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and were committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. We are a disability confident employer and we are here to support you with any more »

setting, maintaining, and auditing standards to meet business needs of all brands and M&A, by developing new processes to streamline operations and improve customer service. This is a unique opportunity for Managers who are looking for career growth and development. If you have any specific questions about this more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »

Helpdesk/Service Desk Engineer - Up to £30k DOE Are you an experienced IT Support/Helpdesk Engineer looking for your next position? Our client, a top-tier IT Managed Services provider, is seeking an experienced Service Desk Engineer to join their team. This exciting opportunity involves a … V, VMware etc ** Switch configuration - VLANs, IP Routing, and more ** VOIP previous experience ** Wireless setup and troubleshooting ** Can demonstrate previous experience in problem-solving, customer services, and clear telephone skills ** 2-3 years of MSP Experience Benefits: ** A generous paid holiday allowance above the legal minimum. ** Personal selection of … for a maximum of 5 bonus days. ** Quarterly company bonus scheme with a breakeven bonus, and a higher target bonus. Job Title: Helpdesk/Service Desk Engineer Salary: GBP 28,000 - 30,000 DOE Location: Office Based in Lancing (Mon-Fri 8:30am-5:30pm), hybrid capabilities once through more »

are: Flexible, condensed or reduced working hours considered and hybrid working where possible 25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days Private medical insurance with optional family cover Pension scheme of up to … a range of Full Flight Simulators and Lower Level training devices.(FSTDs). A ct as a point of contact to the user/customer community for both technical and logistics issues. Undertake all duties as a member of the maintenance team providing a turnkey service. Perform any tasks … simulator OEMs Interface with in-house design and test departments to further investigations of outstanding defects and possible product improvements This role requires considerable Customer contact as well as interfacing with the relevant Training Services management teams and industry regulators Knowledge, Skills and Qualifications: Previous FSTD experience Flight or more »

and educational institutions. They pride themselves on delivering tailored solutions that enhance operational efficiency and reduce costs through their unique consultative approach and comprehensive service offerings. Role Overview: We are seeking a dynamic and driven Sales Person to join the team. The ideal candidate will have a strong background … in sales with a passion for technology and a commitment to providing outstanding customer service. You will be responsible for driving sales growth by identifying new business opportunities, building relationships with prospective clients and delivering customised solutions that meet their specific needs. Key Responsibilities: Develop and execute a strategic … sales plan to achieve sales targets and expand the customer base. Identify and pursue new business opportunities through networking, cold calling, social media and email. Conduct detailed needs assessments to understand client requirements and present tailored solutions. Build and maintain strong, long-lasting customer relationships. Collaborate with the more »

trends and opportunities for improvement. Set and maintain standards to meet the business needs of the company and helping to streamline operations and improve customer services. Take full ownership of the product brand including integration of M&A, compliance with international standards ISO9000, TS16949, ISO14001, ISO45000 etc Supporting a … global revenue of $4bn across 6 division and 40+ product company and service centres internationally. You will have Ability to communicate at all levels with management and employees A global understanding of cultural differences in manufacturing in other countries Strong leadership capabilities and an ability to empower and influence. more »