Customer-Centric
UK > England
The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 9 June 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 9 Jun 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 361 | 276 | 260 |
| Rank change year-on-year | -85 | -16 | +160 |
| Permanent jobs citing Customer-Centricity | 652 | 1,076 | 2,298 |
| As % of all permanent jobs advertised in England | 0.69% | 1.30% | 1.60% |
| As % of the Processes & Methodologies category | 0.83% | 1.36% | 1.67% |
| Number of salaries quoted | 424 | 507 | 612 |
| 10th Percentile | £26,500 | £35,000 | £32,050 |
| 25th Percentile | £35,000 | £47,500 | £46,250 |
| Median annual salary (50th Percentile) | £46,958 | £70,000 | £67,500 |
| Median % change year-on-year | -32.92% | +3.70% | +22.73% |
| 75th Percentile | £66,563 | £72,500 | £85,000 |
| 90th Percentile | £90,000 | £88,441 | £95,000 |
| UK median annual salary | £46,958 | £70,000 | £65,000 |
| % change year-on-year | -32.92% | +7.69% | +18.18% |
All Process and Methodology Skills
England
Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.
| Permanent vacancies with a requirement for process or methodology skills | 78,129 | 78,899 | 137,960 |
| As % of all permanent jobs advertised in England | 82.94% | 95.45% | 95.96% |
| Number of salaries quoted | 55,773 | 48,272 | 73,854 |
| 10th Percentile | £29,250 | £34,309 | £33,250 |
| 25th Percentile | £40,000 | £45,750 | £44,186 |
| Median annual salary (50th Percentile) | £55,000 | £62,500 | £60,000 |
| Median % change year-on-year | -12.00% | +4.17% | +9.09% |
| 75th Percentile | £72,500 | £82,500 | £80,000 |
| 90th Percentile | £92,500 | £102,500 | £97,500 |
| UK median annual salary | £55,000 | £60,800 | £60,000 |
| % change year-on-year | -9.54% | +1.33% | +9.09% |
Customer-Centricity
Job Vacancy Trend in England
Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in England.
Customer-Centricity
Salary Trend in England
3-month moving average salary quoted in jobs citing Customer-Centricity in England.
Customer-Centricity
Salary Histogram in England
Salary distribution for jobs citing Customer-Centricity in England over the 6 months to 9 June 2024.
Customer-Centricity
Job Locations in England
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the England region over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| London | -40 | 199 | £72,500 | +3.57% | 84 |
| South East | -62 | 145 | £42,500 | -27.66% | 48 |
| North of England | -95 | 99 | £43,750 | -37.50% | 56 |
| Midlands | -22 | 90 | £43,750 | -37.50% | 32 |
| South West | -25 | 84 | £46,958 | -32.92% | 22 |
| North West | -29 | 59 | £35,000 | -50.00% | 28 |
| West Midlands | -14 | 47 | £63,625 | -9.11% | 20 |
| East Midlands | -19 | 43 | £29,500 | -57.86% | 12 |
| Yorkshire | -27 | 37 | £55,000 | -21.43% | 18 |
| East of England | -54 | 34 | £33,250 | -52.50% | 16 |
| North East | -32 | 3 | £37,500 | -46.43% | 10 |
| Customer-Centricity UK |
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Customer-Centricity
Co-occurring Skills and Capabilities in England by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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