Second Line Support Analyst
UK
The median Second Line Support Analyst salary in the UK is £33,000 per year according to job vacancies posted during the 6 months to 2 June 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 2 Jun 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 789 | 790 | 938 |
| Rank change year-on-year | +1 | +148 | -180 |
| Permanent jobs requiring a 2nd Line Support Analyst | 116 | 156 | 330 |
| As % of all permanent jobs advertised in the UK | 0.11% | 0.16% | 0.20% |
| As % of the Job Titles category | 0.12% | 0.18% | 0.20% |
| Number of salaries quoted | 98 | 145 | 289 |
| 10th Percentile | £26,425 | £26,250 | £22,948 |
| 25th Percentile | £29,250 | £27,000 | £25,500 |
| Median annual salary (50th Percentile) | £33,000 | £31,000 | £30,000 |
| Median % change year-on-year | +6.45% | +3.33% | +7.14% |
| 75th Percentile | £39,688 | £34,500 | £35,000 |
| 90th Percentile | £46,250 | £42,000 | £39,000 |
| UK excluding London median annual salary | £32,500 | £30,500 | £26,500 |
| % change year-on-year | +6.56% | +15.09% | -3.64% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 99,838 | 86,540 | 162,414 |
| % of permanent jobs with a recognized job title | 94.86% | 91.29% | 96.05% |
| Number of salaries quoted | 70,991 | 55,953 | 84,888 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,676 |
| Median annual salary (50th Percentile) | £52,500 | £60,000 | £60,000 |
| Median % change year-on-year | -12.50% | - | +9.09% |
| 75th Percentile | £70,000 | £80,000 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £95,000 |
| UK excluding London median annual salary | £50,000 | £53,500 | £50,238 |
| % change year-on-year | -6.54% | +6.49% | +5.76% |
2nd Line Support Analyst
Job Vacancy Trend
Job postings that featured 2nd Line Support Analyst in the job title as a proportion of all IT jobs advertised.
2nd Line Support Analyst
Salary Trend
3-month moving average salary quoted in jobs citing 2nd Line Support Analyst.
2nd Line Support Analyst
Salary Histogram
Salary distribution for jobs citing 2nd Line Support Analyst over the 6 months to 2 June 2024.
2nd Line Support Analyst
Top 14 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the UK over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +21 | 102 | £33,500 | +8.06% | 14 |
| UK excluding London | -58 | 77 | £32,500 | +6.56% | 11 |
| London | +78 | 26 | £36,000 | +10.77% | 2 |
| Work from Home | +22 | 26 | £30,500 | -0.81% | 6 |
| North of England | +43 | 22 | £30,500 | -7.58% | 7 |
| South East | -28 | 17 | £30,250 | -2.42% | 1 |
| Midlands | -18 | 16 | £29,500 | +5.36% | 1 |
| North West | -3 | 12 | £31,250 | -6.72% | 4 |
| South West | -25 | 12 | £43,000 | +43.33% | 2 |
| Yorkshire | +65 | 10 | £30,500 | -3.94% | 1 |
| West Midlands | -18 | 9 | £34,500 | +21.05% | |
| East of England | -11 | 7 | £35,000 | +25.00% | 1 |
| East Midlands | -14 | 7 | £28,750 | +4.55% | 1 |
| Scotland | -68 | 3 | £40,000 | +53.85% |
2nd Line Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 2 June 2024, 2nd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 2nd Line Support Analyst in the job title.
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2nd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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