IT Support Jobs in London

IT Support
England > London

The median IT Support salary in London is £35,000 per year according to job vacancies posted during the 6 months to 2 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 189 205 447
Rank change year-on-year +16 +242 -59
Permanent jobs requiring an IT Support 398 575 597
As % of all permanent jobs advertised in London 1.64% 1.79% 0.81%
As % of the Job Titles category 1.74% 1.89% 0.85%
Number of salaries quoted 301 431 506
10th Percentile £26,250 £26,250 £25,750
25th Percentile £30,500 £30,000 £29,963
Median annual salary (50th Percentile) £35,000 £35,000 £35,000
75th Percentile £43,750 £42,250 £47,500
90th Percentile £48,750 £53,750 £61,625
England median annual salary £29,000 £31,500 £29,500
% change year-on-year -7.94% +6.78% +1.72%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,868 30,463 70,595
% of permanent jobs with a recognized job title 94.46% 95.03% 96.24%
Number of salaries quoted 16,938 22,839 34,712
10th Percentile £37,500 £41,875 £41,250
25th Percentile £50,000 £55,000 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £52,500 £60,567 £60,000
% change year-on-year -13.32% +0.95% +9.09%

IT Support
Job Vacancy Trend in London

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for IT Support in London

IT Support
Salary Trend in London

3-month moving average salary quoted in jobs citing IT Support in London.

Salary trend for IT Support in London

IT Support
Salary Histogram in London

Salary distribution for jobs citing IT Support in London over the 6 months to 2 June 2024.

Salary histogram for IT Support in London

IT Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the London region over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London -9 70 £39,500 +12.86% 7
South London +8 30 £34,500 +1.47% 5
West London -2 26 £33,500 +13.56% 6
North London +7 10 £27,000 -16.92% 2
East London +16 6 £33,000 -9.59% 3
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 2 June 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support in the job title.

1 287 (72.11%) Windows
2 270 (67.84%) Microsoft 365
3 255 (64.07%) Microsoft
4 240 (60.30%) Active Directory
5 176 (44.22%) Social Skills
6 165 (41.46%) Windows 10
7 126 (31.66%) Microsoft Exchange
8 121 (30.40%) Degree
9 106 (26.63%) Customer Service
10 101 (25.38%) Azure
11 89 (22.36%) Cisco
12 88 (22.11%) WAN
13 87 (21.86%) Video Conferencing
14 86 (21.61%) Citrix
15 84 (21.11%) SCCM
16 83 (20.85%) Android
16 83 (20.85%) Wireless
17 77 (19.35%) Microsoft Office
18 76 (19.10%) Problem-Solving
19 71 (17.84%) ITIL
19 71 (17.84%) Computer Science
20 67 (16.83%) Computer Science Degree
20 67 (16.83%) Mobile Device Management
21 66 (16.58%) WebEx
22 65 (16.33%) AirWatch
23 64 (16.08%) XenApp
23 64 (16.08%) Cisco IOS
23 64 (16.08%) Business Continuity
24 63 (15.83%) Microsoft App-V
24 63 (15.83%) Application Virtualisation

IT Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 126 (31.66%) Microsoft Exchange
2 43 (10.80%) SharePoint
3 5 (1.26%) Exchange Server 2013
4 3 (0.75%) SAS
5 2 (0.50%) Exchange Server 2007
5 2 (0.50%) Exchange Server 2010
6 1 (0.25%) CMS
6 1 (0.25%) Confluence
6 1 (0.25%) SharePoint 2013
Applications
1 77 (19.35%) Microsoft Office
2 15 (3.77%) Microsoft Excel
3 10 (2.51%) Microsoft PowerPoint
4 3 (0.75%) SPSS
5 2 (0.50%) Adobe Creative Suite
Business Applications
1 4 (1.01%) Carpe Diem
2 1 (0.25%) Dynamics CRM
2 1 (0.25%) Elite 3E
2 1 (0.25%) Visualfiles
Cloud Services
1 270 (67.84%) Microsoft 365
2 101 (25.38%) Azure
3 43 (10.80%) Entra ID
4 14 (3.52%) AWS
5 12 (3.02%) OneDrive
6 10 (2.51%) Power Platform
7 8 (2.01%) Google Workspace
7 8 (2.01%) Mimecast
8 6 (1.51%) WhatsApp
9 4 (1.01%) Amazon EC2
9 4 (1.01%) Snowflake
10 3 (0.75%) Dropbox
10 3 (0.75%) Rubrik
11 2 (0.50%) Cloud Computing
11 2 (0.50%) SaaS
12 1 (0.25%) Adobe Creative Cloud
12 1 (0.25%) Azure Storage
12 1 (0.25%) GCP
12 1 (0.25%) IaaS
12 1 (0.25%) PaaS
Communications & Networking
1 88 (22.11%) WAN
2 83 (20.85%) Wireless
3 66 (16.58%) WebEx
4 64 (16.08%) Cisco IOS
5 62 (15.58%) SD-WAN
6 40 (10.05%) Wi-Fi
7 36 (9.05%) VPN
8 34 (8.54%) DNS
9 33 (8.29%) DHCP
10 28 (7.04%) TCP/IP
11 26 (6.53%) Firewall
12 21 (5.28%) LAN
13 17 (4.27%) Internet
14 15 (3.77%) VoIP
15 8 (2.01%) Remote Desktop
16 7 (1.76%) Intranet
16 7 (1.76%) VLAN
17 6 (1.51%) Network Security
17 6 (1.51%) SAN
18 5 (1.26%) iSCSI
Database & Business Intelligence
1 13 (3.27%) SQL Server
2 10 (2.51%) Power BI
3 5 (1.26%) SQL Server Reporting Services
4 4 (1.01%) BusinessObjects
5 3 (0.75%) Big Data
5 3 (0.75%) EDRMS
5 3 (0.75%) Oracle Database
6 2 (0.50%) SQL Server Integration Services
7 1 (0.25%) Amazon RDS
7 1 (0.25%) Electronic Patient Records
Development Applications
1 3 (0.75%) JIRA
2 2 (0.50%) Git
2 2 (0.50%) MSI
3 1 (0.25%) Atlassian Bamboo
3 1 (0.25%) Bitbucket
General
1 176 (44.22%) Social Skills
2 55 (13.82%) Analytical Skills
3 40 (10.05%) Finance
4 31 (7.79%) Law
5 30 (7.54%) Legal
6 19 (4.77%) Banking
7 17 (4.27%) Organisational Skills
8 11 (2.76%) Inclusion and Diversity
9 9 (2.26%) Telecoms
10 8 (2.01%) Retail
11 6 (1.51%) Marketing
12 5 (1.26%) Games
13 4 (1.01%) Documentation Skills
13 4 (1.01%) Electronics
14 3 (0.75%) Advertising
14 3 (0.75%) Aviation
15 1 (0.25%) Financial Institution
15 1 (0.25%) Investment Banking
15 1 (0.25%) Manufacturing
15 1 (0.25%) Social Science
Libraries, Frameworks & Software Standards
1 7 (1.76%) ADSI
1 7 (1.76%) LDAP
2 4 (1.01%) X-Windows
3 2 (0.50%) EDI
4 1 (0.25%) OLE
4 1 (0.25%) SAML
4 1 (0.25%) Software Packaging
4 1 (0.25%) XML
Miscellaneous
1 87 (21.86%) Video Conferencing
2 62 (15.58%) Wiki
3 17 (4.27%) EPoS
4 16 (4.02%) Driving Licence
5 14 (3.52%) Replication
6 10 (2.51%) iPhone
7 9 (2.26%) Management Information System
8 8 (2.01%) Onboarding
9 7 (1.76%) Self-Motivation
10 6 (1.51%) Data Centre
10 6 (1.51%) iPad
10 6 (1.51%) Smartphone
11 5 (1.26%) Enterprise Software
12 4 (1.01%) Apple TV
12 4 (1.01%) Social Media
13 3 (0.75%) Analytical Mindset
13 3 (0.75%) Blackberry
13 3 (0.75%) CMDB
13 3 (0.75%) Cybercrime
13 3 (0.75%) Linux Command Line
Operating Systems
1 287 (72.11%) Windows
2 165 (41.46%) Windows 10
3 83 (20.85%) Android
4 52 (13.07%) Windows Server
5 35 (8.79%) Mac OS
6 25 (6.28%) Apple iOS
7 20 (5.03%) Mac OS X
8 11 (2.76%) Windows Server 2008
9 10 (2.51%) Linux
9 10 (2.51%) Windows Server 2019
10 7 (1.76%) Windows Server 2012
11 6 (1.51%) Windows Server 2016
12 5 (1.26%) Unix
12 5 (1.26%) Windows 7
13 1 (0.25%) CentOS
13 1 (0.25%) VMS
Processes & Methodologies
1 106 (26.63%) Customer Service
2 76 (19.10%) Problem-Solving
3 71 (17.84%) Computer Science
3 71 (17.84%) ITIL
4 67 (16.83%) Mobile Device Management
5 64 (16.08%) Business Continuity
6 63 (15.83%) Application Virtualisation
7 62 (15.58%) BCP
7 62 (15.58%) Business Continuity Planning
7 62 (15.58%) Contract Negotiation
8 54 (13.57%) ITSM
9 31 (7.79%) Service Management
10 25 (6.28%) Cybersecurity
11 23 (5.78%) Service Delivery
12 18 (4.52%) Collaborative Working
13 17 (4.27%) Asset Management
13 17 (4.27%) Document Management
14 16 (4.02%) Project Delivery
15 13 (3.27%) Business Intelligence
16 12 (3.02%) Information Security
Programming Languages
1 29 (7.29%) PowerShell
2 21 (5.28%) SQL
3 7 (1.76%) Bash
4 4 (1.01%) T-SQL
5 2 (0.50%) Python
6 1 (0.25%) JavaScript
Qualifications
1 121 (30.40%) Degree
2 67 (16.83%) Computer Science Degree
3 62 (15.58%) Master's Degree
4 25 (6.28%) Microsoft Certification
5 12 (3.02%) A+ Certification
6 9 (2.26%) Azure Certification
6 9 (2.26%) MCSA
7 8 (2.01%) CREST Certified
7 8 (2.01%) MCSE
8 7 (1.76%) DBS Check
9 5 (1.26%) CCNA
9 5 (1.26%) Cisco Certification
9 5 (1.26%) Network+ Certification
10 4 (1.01%) ITIL Certification
10 4 (1.01%) MCP
10 4 (1.01%) Security Cleared
11 3 (0.75%) CompTIA Security+
11 3 (0.75%) SC Cleared
12 1 (0.25%) GCIA
12 1 (0.25%) SANS
Quality Assurance & Compliance
1 22 (5.53%) SLA
2 6 (1.51%) Cyber Essentials
2 6 (1.51%) ISO/IEC 27001
3 5 (1.26%) GDPR
4 1 (0.25%) Cyber Essentials PLUS
System Software
1 240 (60.30%) Active Directory
2 64 (16.08%) XenApp
3 63 (15.83%) Microsoft App-V
4 62 (15.58%) VMware ESXi
4 62 (15.58%) XenDesktop
5 28 (7.04%) VMware Infrastructure
6 11 (2.76%) Hyper-V
7 6 (1.51%) Virtual Desktop
8 4 (1.01%) Terminal Services
9 3 (0.75%) vSphere
10 2 (0.50%) Virtual Machines
11 1 (0.25%) Virtual Servers
11 1 (0.25%) Xen
Systems Management
1 84 (21.11%) SCCM
2 65 (16.33%) AirWatch
3 48 (12.06%) Microsoft Intune
4 22 (5.53%) Jamf Pro
5 5 (1.26%) PaperCut
6 3 (0.75%) NetBackup
7 2 (0.50%) Single Sign-On
8 1 (0.25%) Ansible
8 1 (0.25%) Backup Exec
8 1 (0.25%) MobiControl
8 1 (0.25%) Progress Chef
8 1 (0.25%) Puppet
8 1 (0.25%) WSUS
Vendors
1 255 (64.07%) Microsoft
2 89 (22.36%) Cisco
3 86 (21.61%) Citrix
4 34 (8.54%) VMware
5 22 (5.53%) ServiceNow
6 21 (5.28%) Apple
7 17 (4.27%) Bloomberg
7 17 (4.27%) iManage
8 9 (2.26%) Meraki
9 8 (2.01%) FactSet
9 8 (2.01%) HP
9 8 (2.01%) MobileIron
9 8 (2.01%) Refinitiv
10 7 (1.76%) Adobe
11 6 (1.51%) Alteryx
11 6 (1.51%) ConnectWise
11 6 (1.51%) Google
11 6 (1.51%) Salesforce
11 6 (1.51%) Veeam
12 5 (1.26%) Canon