Customer-Centricity Jobs in England

Customer-Centric
UK > England

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 2 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 357 263 257
Rank change year-on-year -94 -6 +155
Permanent jobs citing Customer-Centricity 634 1,187 2,280
As % of all permanent jobs advertised in England 0.69% 1.41% 1.61%
As % of the Processes & Methodologies category 0.83% 1.48% 1.68%
Number of salaries quoted 417 508 615
10th Percentile £26,500 £35,000 £32,200
25th Percentile £35,000 £47,500 £46,250
Median annual salary (50th Percentile) £46,958 £70,000 £67,500
Median % change year-on-year -32.92% +3.70% +22.73%
75th Percentile £67,500 £72,500 £85,000
90th Percentile £91,250 £89,081 £97,421
UK median annual salary £47,500 £70,000 £65,000
% change year-on-year -32.14% +7.69% +18.18%

All Process and Methodology Skills
England

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 76,200 80,466 135,750
As % of all permanent jobs advertised in England 83.51% 95.48% 95.97%
Number of salaries quoted 55,193 48,975 73,419
10th Percentile £29,022 £34,324 £33,262
25th Percentile £40,000 £46,000 £44,075
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £72,500 £82,500 £80,000
90th Percentile £92,500 £102,500 £97,500
UK median annual salary £55,000 £60,899 £60,000
% change year-on-year -9.69% +1.50% +9.09%

Customer-Centricity
Job Vacancy Trend in England

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in England.

Job vacancy trend for Customer-Centricity in England

Customer-Centricity
Salary Trend in England

3-month moving average salary quoted in jobs citing Customer-Centricity in England.

Salary trend for Customer-Centricity in England

Customer-Centricity
Salary Histogram in England

Salary distribution for jobs citing Customer-Centricity in England over the 6 months to 2 June 2024.

Salary histogram for Customer-Centricity in England

Customer-Centricity
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the England region over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London -19 191 £72,500 +3.57% 122
South East -87 138 £42,500 -29.17% 56
North of England -94 97 £42,500 -39.29% 59
Midlands -5 87 £45,000 -35.71% 27
South West -41 82 £46,958 -32.92% 20
North West -35 58 £35,000 -50.00% 30
West Midlands -15 47 £65,000 -7.14% 16
East Midlands -4 40 £29,500 -57.86% 11
East of England -58 38 £33,250 -52.70% 16
Yorkshire -40 36 £55,000 -21.43% 19
North East -29 3 £37,500 -46.43% 10
Customer-Centricity
UK

Customer-Centricity
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (3.15%) Microsoft Exchange
2 18 (2.84%) Confluence
3 16 (2.52%) SharePoint
4 5 (0.79%) Apache Spark
4 5 (0.79%) CMS
4 5 (0.79%) Moodle
5 4 (0.63%) SAS
5 4 (0.63%) WordPress
6 3 (0.47%) Apache
7 2 (0.32%) IIS
7 2 (0.32%) Tomcat
8 1 (0.16%) Oracle Workflow
8 1 (0.16%) Sitecore CMS
Applications
1 42 (6.62%) Microsoft Excel
2 34 (5.36%) Microsoft Office
3 14 (2.21%) Microsoft PowerPoint
4 9 (1.42%) Spreadsheet
5 4 (0.63%) Adobe Captivate
5 4 (0.63%) Microsoft Project
6 2 (0.32%) AutoCAD
6 2 (0.32%) Sketch
7 1 (0.16%) 1Password
7 1 (0.16%) Adobe XD
7 1 (0.16%) Blender
7 1 (0.16%) Chatbot
7 1 (0.16%) InVision
7 1 (0.16%) Zeplin
Business Applications
1 14 (2.21%) Dynamics CRM
2 6 (0.95%) Oracle General Ledger
2 6 (0.95%) Oracle Subledger Accounting
3 5 (0.79%) Salesforce CRM
4 3 (0.47%) Dynamics NAV
5 1 (0.16%) Data Workbench
5 1 (0.16%) Dynamics GP
5 1 (0.16%) Elite 3E
5 1 (0.16%) Oracle Assets
5 1 (0.16%) Oracle Payables
5 1 (0.16%) Oracle Receivables
5 1 (0.16%) Payment Gateway
Cloud Services
1 135 (21.29%) Azure
2 88 (13.88%) AWS
3 87 (13.72%) Microsoft 365
4 74 (11.67%) Power Platform
5 37 (5.84%) SaaS
6 29 (4.57%) GCP
7 26 (4.10%) Power Automate
8 22 (3.47%) PowerApps
9 21 (3.31%) Entra ID
10 17 (2.68%) Dynamics 365
11 11 (1.74%) OneDrive
12 10 (1.58%) Azure DevOps
13 8 (1.26%) OCI
13 8 (1.26%) Serverless
14 7 (1.10%) Snowflake
15 6 (0.95%) Amazon S3
15 6 (0.95%) Matillion
16 5 (0.79%) Amazon EMR
16 5 (0.79%) IaaS
17 4 (0.63%) Google Analytics
Communications & Networking
1 31 (4.89%) Firewall
2 13 (2.05%) DNS
3 11 (1.74%) DHCP
4 9 (1.42%) LAN
4 9 (1.42%) Remote Desktop
4 9 (1.42%) WAN
5 8 (1.26%) Network Security
5 8 (1.26%) TCP/IP
6 7 (1.10%) VoIP
6 7 (1.10%) VPN
7 4 (0.63%) Cisco Firepower
7 4 (0.63%) Cisco IOS
7 4 (0.63%) Cisco ISE
7 4 (0.63%) Wireless
8 2 (0.32%) Intranet
8 2 (0.32%) PBX
9 1 (0.16%) HTTP
9 1 (0.16%) HTTPS
9 1 (0.16%) SSH
9 1 (0.16%) Telnet
Database & Business Intelligence
1 71 (11.20%) Power BI
2 21 (3.31%) SQL Server
2 21 (3.31%) Tableau
3 18 (2.84%) MySQL
4 12 (1.89%) Amazon QuickSight
5 11 (1.74%) Amazon Redshift
5 11 (1.74%) Metadata
6 8 (1.26%) Amazon RDS
6 8 (1.26%) Data Warehouse
7 7 (1.10%) Relational Database
7 7 (1.10%) SAP BW
8 6 (0.95%) Big Data
8 6 (0.95%) Data Lake
8 6 (0.95%) Data Mining
9 5 (0.79%) Apache Hive
9 5 (0.79%) Hadoop
10 4 (0.63%) DynamoDB
10 4 (0.63%) NoSQL
10 4 (0.63%) RDBMS
11 3 (0.47%) PostgreSQL
Development Applications
1 24 (3.79%) JIRA
2 11 (1.74%) Git
3 4 (0.63%) Postman
4 2 (0.32%) JMeter
5 1 (0.16%) Axure RP
5 1 (0.16%) Bitbucket
5 1 (0.16%) Jenkins
5 1 (0.16%) SonarQube
5 1 (0.16%) Visual Studio
General
1 315 (49.68%) Social Skills
2 156 (24.61%) Analytical Skills
3 152 (23.97%) Finance
4 66 (10.41%) Retail
5 63 (9.94%) Marketing
6 57 (8.99%) Inclusion and Diversity
7 50 (7.89%) Legal
8 34 (5.36%) Telecoms
9 32 (5.05%) Organisational Skills
10 27 (4.26%) Law
10 27 (4.26%) Manufacturing
11 25 (3.94%) Presentation Skills
12 24 (3.79%) Fire and Rescue
12 24 (3.79%) Influencing Skills
13 20 (3.15%) Banking
14 18 (2.84%) Brand Awareness
15 13 (2.05%) Public Sector
16 11 (1.74%) Back Office
16 11 (1.74%) Pharmaceutical
16 11 (1.74%) Retail Banking
Job Titles
1 84 (13.25%) Senior
2 68 (10.73%) Analyst
3 54 (8.52%) Developer
4 53 (8.36%) Lead
5 45 (7.10%) Architect
6 37 (5.84%) Support Engineer
7 33 (5.21%) Project Manager
8 32 (5.05%) IT Support
9 31 (4.89%) Product Manager
10 28 (4.42%) Software Engineer
11 22 (3.47%) Applications Developer
12 21 (3.31%) Team Leader
13 20 (3.15%) Senior Architect
13 20 (3.15%) Solutions Architect
14 19 (3.00%) Product Owner
15 16 (2.52%) Designer
16 15 (2.37%) Consultant
16 15 (2.37%) Senior Solutions Architect
16 15 (2.37%) Technical Support
17 14 (2.21%) Data Architect
Libraries, Frameworks & Software Standards
1 50 (7.89%) .NET
2 27 (4.26%) AngularJS
3 26 (4.10%) React
4 23 (3.63%) Web Services
5 22 (3.47%) HTML
5 22 (3.47%) RESTful
6 21 (3.31%) CSS
7 13 (2.05%) Node.js
8 12 (1.89%) jQuery
9 11 (1.74%) HTML5
10 9 (1.42%) CSS3
11 7 (1.10%) Laravel
11 7 (1.10%) Spring
11 7 (1.10%) Symfony
12 6 (0.95%) .NET Framework
12 6 (0.95%) OAuth
12 6 (0.95%) OpenID
12 6 (0.95%) Vue
13 5 (0.79%) Blazor
13 5 (0.79%) Spring Boot
Miscellaneous
1 65 (10.25%) Product Ownership
2 49 (7.73%) Onboarding
3 42 (6.62%) Self-Motivation
4 29 (4.57%) Management Information System
5 21 (3.31%) Data Structures
6 19 (3.00%) Algorithms
7 16 (2.52%) Driving Licence
7 16 (2.52%) Mobile App
8 12 (1.89%) Distributed Systems
9 9 (1.42%) Data Centre
9 9 (1.42%) PMI
10 8 (1.26%) Cloud Native
11 7 (1.10%) Learning Management System
12 6 (0.95%) Reinsurance
13 5 (0.79%) Cyber Threat
13 5 (0.79%) Distributed Denial-of-Service
13 5 (0.79%) e-Learning
13 5 (0.79%) Fat Client
13 5 (0.79%) Hedge funds
13 5 (0.79%) Social Media
Operating Systems
1 69 (10.88%) Windows
2 26 (4.10%) Windows Server
3 15 (2.37%) Windows 10
4 12 (1.89%) Linux
5 11 (1.74%) Android
6 10 (1.58%) Apple iOS
7 5 (0.79%) Mac OS
7 5 (0.79%) Red Hat Enterprise Linux
7 5 (0.79%) Unix
8 2 (0.32%) Windows Server 2003
9 1 (0.16%) Windows 7
9 1 (0.16%) Windows Server 2012
9 1 (0.16%) Windows Vista
Processes & Methodologies
1 200 (31.55%) Agile
2 194 (30.60%) Problem-Solving
3 156 (24.61%) Customer-Centric Approach
4 140 (22.08%) Customer Experience
5 115 (18.14%) Customer Service
6 112 (17.67%) Continuous Improvement
7 104 (16.40%) Project Management
8 89 (14.04%) Roadmaps
9 79 (12.46%) ITIL
10 75 (11.83%) Scrum
11 72 (11.36%) Analytics
12 71 (11.20%) CRM
12 71 (11.20%) User Experience
13 58 (9.15%) Business Intelligence
14 57 (8.99%) Collaborative Working
14 57 (8.99%) Decision-Making
14 57 (8.99%) DevOps
14 57 (8.99%) Service Management
15 54 (8.52%) Business Development
16 52 (8.20%) Software Engineering
Programming Languages
1 95 (14.98%) SQL
2 38 (5.99%) Python
3 37 (5.84%) JavaScript
4 35 (5.52%) C#
5 34 (5.36%) Java
6 14 (2.21%) C
7 12 (1.89%) R
8 11 (1.74%) PHP
9 10 (1.58%) PowerShell
10 7 (1.10%) Kotlin
10 7 (1.10%) T-SQL
10 7 (1.10%) TypeScript
11 6 (0.95%) Go
12 5 (0.79%) Scala
12 5 (0.79%) VBA
13 4 (0.63%) Bash
13 4 (0.63%) MATLAB
13 4 (0.63%) Swift
14 3 (0.47%) Data Analysis Expressions
14 3 (0.47%) PL/SQL
Qualifications
1 135 (21.29%) Degree
2 26 (4.10%) Microsoft Certification
3 25 (3.94%) Master's Degree
4 23 (3.63%) Azure Certification
5 19 (3.00%) ITIL Foundation Certificate
6 14 (2.21%) MBA
7 13 (2.05%) A+ Certification
8 12 (1.89%) CISSP
9 10 (1.58%) Computer Science Degree
9 10 (1.58%) DBS Check
10 9 (1.42%) Cisco Certification
10 9 (1.42%) PMI Certification
11 8 (1.26%) CSPO
11 8 (1.26%) Security Cleared
12 7 (1.10%) CEH
13 6 (0.95%) BPSS Clearance
13 6 (0.95%) ITIL Certification
13 6 (0.95%) Oracle Certification
14 5 (0.79%) CCNA
14 5 (0.79%) SANS
Quality Assurance & Compliance
1 29 (4.57%) SLA
2 23 (3.63%) GDPR
3 14 (2.21%) QA
4 8 (1.26%) Accessibility
4 8 (1.26%) ISO/IEC 27001
5 7 (1.10%) Cyber Essentials
5 7 (1.10%) HIPAA
5 7 (1.10%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
5 7 (1.10%) PCI DSS
6 6 (0.95%) GAAP
6 6 (0.95%) IFRS
6 6 (0.95%) PMO
7 4 (0.63%) ISO 14001
7 4 (0.63%) ISO 22301
7 4 (0.63%) ISO 9001
8 3 (0.47%) Data Quality
9 2 (0.32%) COBIT
10 1 (0.16%) NEBOSH
10 1 (0.16%) Sarbanes-Oxley
10 1 (0.16%) WCAG
System Software
1 42 (6.62%) Active Directory
2 15 (2.37%) VMware Infrastructure
3 13 (2.05%) Docker
4 11 (1.74%) Hyper-V
5 2 (0.32%) Virtual Machines
Systems Management
1 11 (1.74%) Microsoft Intune
2 10 (1.58%) Kubernetes
3 7 (1.10%) SCCM
4 2 (0.32%) CASB
5 1 (0.16%) Autotask
5 1 (0.16%) Nessus
5 1 (0.16%) NetIQ Identity Manager
5 1 (0.16%) Single Sign-On
5 1 (0.16%) Terraform
5 1 (0.16%) WSUS
5 1 (0.16%) yum
Vendors
1 193 (30.44%) Microsoft
2 25 (3.94%) Oracle
3 22 (3.47%) VMware
4 18 (2.84%) Salesforce
5 17 (2.68%) SAP
6 16 (2.52%) Cisco
7 10 (1.58%) Databricks
8 7 (1.10%) CyberArk
9 6 (0.95%) Apple
9 6 (0.95%) Citrix
9 6 (0.95%) PeopleSoft
10 5 (0.79%) Adobe
10 5 (0.79%) Fortinet
10 5 (0.79%) Genesys
10 5 (0.79%) Palo Alto
10 5 (0.79%) Red Hat
10 5 (0.79%) YouTube
11 4 (0.63%) Aruba
11 4 (0.63%) Blackboard
11 4 (0.63%) Meraki