2nd Line Engineer Contracts

Second Line Engineer
UK

The median Second Line Engineer daily rate in the UK is £200 according to job vacancies posted during the 6 months to 2 June 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 443 438 491
Rank change year-on-year -5 +53 +113
Contract jobs requiring a 2nd Line Engineer 136 252 391
As % of all contract jobs advertised in the UK 0.32% 0.45% 0.45%
As % of the Job Titles category 0.34% 0.47% 0.47%
Number of daily rates quoted 101 191 280
10th Percentile £143 £150 £150
25th Percentile £163 £180 £165
Median daily rate (50th Percentile) £200 £210 £200
Median % change year-on-year -4.76% +5.00% +14.29%
75th Percentile £238 £275 £269
90th Percentile £288 £350 £338
UK excluding London median daily rate £200 £205 £195
% change year-on-year -2.44% +5.13% +18.18%
Number of hourly rates quoted 6 9 38
10th Percentile £16.86 £18.92 £14.22
25th Percentile £18.92 £20.00 £15.81
Median hourly rate £22.54 £23.50 £17.57
Median % change year-on-year -4.09% +33.75% -5.03%
75th Percentile £22.96 £26.00 £23.87
90th Percentile £23.64 £27.00 £45.85
UK excluding London median hourly rate £22.50 £22.00 £17.50
% change year-on-year +2.27% +25.71% -2.78%

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,001 53,325 83,708
% of contract IT jobs with a recognized job title 92.83% 94.58% 95.35%
Number of daily rates quoted 25,880 37,256 59,003
10th Percentile £280 £313 £315
25th Percentile £409 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +7.69%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £488 £500 £475
% change year-on-year -2.50% +5.26% +9.45%
Number of hourly rates quoted 2,851 1,473 1,957
10th Percentile £12.86 £14.25 £12.50
25th Percentile £16.30 £19.06 £15.90
Median hourly rate £37.50 £45.00 £25.00
Median % change year-on-year -16.67% +80.00% +14.34%
75th Percentile £61.60 £65.75 £49.41
90th Percentile £73.75 £76.45 £65.00
UK excluding London median hourly rate £40.00 £42.50 £20.00
% change year-on-year -5.88% +112.50% +5.26%

2nd Line Engineer
Job Vacancy Trend

Job postings that featured 2nd Line Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing 2nd Line Engineer.

Daily rate trend for 2nd Line Engineer in the UK

2nd Line Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing 2nd Line Engineer over the 6 months to 2 June 2024.

Daily rate histogram for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing 2nd Line Engineer.

Hourly rate trend for 2nd Line Engineer in the UK

2nd Line Engineer
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Engineer within the UK over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +1 130 £200 -4.76% 113
UK excluding London -24 100 £200 -2.44% 103
London +70 36 £200 -4.76% 15
Midlands +4 27 £200 -25.93% 13
South East -24 25 £257 +20.82% 29
North of England +33 23 £195 +1.30% 24
West Midlands +10 18 £200 +15.94% 5
Work from Home +54 17 £255 +24.69% 38
North West +17 12 £220 +10.00% 18
South West -5 11 £190 -13.14% 18
East Midlands -6 9 £210 -35.38% 8
Yorkshire +23 8 £190 - 4
East of England -1 8 £213 +9.68% 14
Scotland +38 3 £200 - 6
North East +13 3 £195 - 2
Northern Ireland - 2 £145 -
Wales +16 1 £135 -26.03%

2nd Line Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 2 June 2024, 2nd Line Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 2nd Line Engineer in the job title.

1 91 (66.91%) Windows
2 66 (48.53%) Microsoft
3 65 (47.79%) Active Directory
4 58 (42.65%) Microsoft 365
5 53 (38.97%) Social Skills
6 38 (27.94%) Windows 10
7 34 (25.00%) Microsoft Office
8 33 (24.26%) SCCM
9 31 (22.79%) Customer Service
10 25 (18.38%) Azure
10 25 (18.38%) Problem-Solving
11 23 (16.91%) Security Cleared
12 21 (15.44%) Cisco
12 21 (15.44%) Firewall
13 20 (14.71%) WAN
13 20 (14.71%) Microsoft Exchange
13 20 (14.71%) Degree
14 19 (13.97%) Windows Server
14 19 (13.97%) ITIL
15 18 (13.24%) VPN
15 18 (13.24%) DNS
15 18 (13.24%) Microsoft Intune
16 17 (12.50%) TCP/IP
17 15 (11.03%) VMware
17 15 (11.03%) Proactive Monitoring
18 13 (9.56%) VLAN
18 13 (9.56%) SLA
18 13 (9.56%) Analytical Skills
18 13 (9.56%) VMware Infrastructure
18 13 (9.56%) PowerShell

2nd Line Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (14.71%) Microsoft Exchange
2 9 (6.62%) SharePoint
3 2 (1.47%) OpenStack
4 1 (0.74%) Skype for Business
Applications
1 34 (25.00%) Microsoft Office
2 3 (2.21%) Microsoft Excel
3 2 (1.47%) Microsoft PowerPoint
4 1 (0.74%) Spreadsheet
Cloud Services
1 58 (42.65%) Microsoft 365
2 25 (18.38%) Azure
3 4 (2.94%) OneDrive
4 3 (2.21%) Asana
4 3 (2.21%) AWS
4 3 (2.21%) Slack
5 2 (1.47%) WhatsApp
6 1 (0.74%) Dynamics 365
6 1 (0.74%) Entra ID
6 1 (0.74%) Google Workspace
6 1 (0.74%) Power Platform
Communications & Networking
1 21 (15.44%) Firewall
2 20 (14.71%) WAN
3 18 (13.24%) DNS
3 18 (13.24%) VPN
4 17 (12.50%) TCP/IP
5 13 (9.56%) SD-WAN
5 13 (9.56%) VLAN
6 10 (7.35%) VoIP
7 9 (6.62%) Wi-Fi
8 8 (5.88%) LAN
9 6 (4.41%) Wireless
10 5 (3.68%) BGP
10 5 (3.68%) Internet
10 5 (3.68%) IPsec
10 5 (3.68%) MPLS
11 3 (2.21%) Ethernet
11 3 (2.21%) Junos
12 2 (1.47%) DHCP
12 2 (1.47%) FTP
12 2 (1.47%) Intranet
Database & Business Intelligence
1 1 (0.74%) Power BI
1 1 (0.74%) SQL Server
Development Applications
1 8 (5.88%) JIRA
General
1 53 (38.97%) Social Skills
2 13 (9.56%) Analytical Skills
3 12 (8.82%) Finance
4 10 (7.35%) Documentation Skills
5 8 (5.88%) Manufacturing
5 8 (5.88%) Public Sector
6 6 (4.41%) Marketing
7 5 (3.68%) Legal
7 5 (3.68%) Organisational Skills
7 5 (3.68%) Pharmaceutical
7 5 (3.68%) Telecoms
8 3 (2.21%) Financial Institution
9 2 (1.47%) Automotive
9 2 (1.47%) Banking
9 2 (1.47%) Electronics
9 2 (1.47%) French Language
9 2 (1.47%) Law
9 2 (1.47%) Multimedia
10 1 (0.74%) Local Government
10 1 (0.74%) Retail
Libraries, Frameworks & Software Standards
1 3 (2.21%) Middleware
2 1 (0.74%) CSS
2 1 (0.74%) Rendezvous
2 1 (0.74%) TIBCO EMS
2 1 (0.74%) XML
Miscellaneous
1 10 (7.35%) Driving Licence
2 8 (5.88%) Clustering
2 8 (5.88%) iPad
3 5 (3.68%) PKI
4 4 (2.94%) Onboarding
4 4 (2.94%) Self-Motivation
4 4 (2.94%) Smartphone
5 3 (2.21%) Management Information System
5 3 (2.21%) NHS
5 3 (2.21%) Video Conferencing
6 2 (1.47%) Enterprise Software
6 2 (1.47%) Foreign Exchange (FX)
7 1 (0.74%) Blackberry
7 1 (0.74%) BYOD
7 1 (0.74%) Data Protection Act
7 1 (0.74%) Social Media
7 1 (0.74%) Virtual Team
Operating Systems
1 91 (66.91%) Windows
2 38 (27.94%) Windows 10
3 19 (13.97%) Windows Server
4 12 (8.82%) Linux
5 11 (8.09%) Mac OS
6 10 (7.35%) Windows Server 2012
6 10 (7.35%) Windows Server 2019
7 6 (4.41%) Windows Server 2016
8 5 (3.68%) Apple iOS
8 5 (3.68%) Windows 7
9 3 (2.21%) Android
10 1 (0.74%) Mac OS X
10 1 (0.74%) Unix
10 1 (0.74%) Windows Vista
Processes & Methodologies
1 31 (22.79%) Customer Service
2 25 (18.38%) Problem-Solving
3 19 (13.97%) ITIL
4 15 (11.03%) Proactive Monitoring
5 12 (8.82%) Cybersecurity
6 11 (8.09%) Mobile Device Management
7 10 (7.35%) Network Monitoring
7 10 (7.35%) Security Monitoring
8 9 (6.62%) Asset Management
8 9 (6.62%) Service Delivery
9 8 (5.88%) Decision-Making
9 8 (5.88%) Service Management
10 7 (5.15%) Migration
10 7 (5.15%) PRINCE2
11 6 (4.41%) Quality Management
12 5 (3.68%) Change Control
12 5 (3.68%) Customer Experience
12 5 (3.68%) Disaster Recovery
12 5 (3.68%) Ticket Management
13 4 (2.94%) Continuous Improvement
Programming Languages
1 13 (9.56%) PowerShell
2 4 (2.94%) JavaScript
3 3 (2.21%) Python
Qualifications
1 23 (16.91%) Security Cleared
2 20 (14.71%) Degree
3 13 (9.56%) SC Cleared
4 8 (5.88%) CCNA
4 8 (5.88%) Cisco Certification
5 7 (5.15%) Microsoft Certification
6 4 (2.94%) CCNP
6 4 (2.94%) DBS Check
6 4 (2.94%) MCSA
6 4 (2.94%) MCSE
7 3 (2.21%) A+ Certification
8 2 (1.47%) ITIL Certification
8 2 (1.47%) MCP
9 1 (0.74%) Computer Science Degree
9 1 (0.74%) DV Cleared
Quality Assurance & Compliance
1 13 (9.56%) SLA
2 10 (7.35%) ISO 9000
System Software
1 65 (47.79%) Active Directory
2 13 (9.56%) VMware Infrastructure
3 8 (5.88%) Hyper-V
4 5 (3.68%) vSphere
5 3 (2.21%) VMware ESXi
6 2 (1.47%) Firmware
6 2 (1.47%) Virtual Machines
Systems Management
1 33 (24.26%) SCCM
2 18 (13.24%) Microsoft Intune
3 9 (6.62%) Autotask
3 9 (6.62%) Jamf Pro
4 8 (5.88%) Failover Clustering
5 5 (3.68%) Nessus
5 5 (3.68%) WSUS
6 2 (1.47%) Systems Management Server (SMS)
7 1 (0.74%) FortiGate
7 1 (0.74%) PaperCut
Vendors
1 66 (48.53%) Microsoft
2 21 (15.44%) Cisco
3 15 (11.03%) VMware
4 11 (8.09%) Apple
5 6 (4.41%) Datto
5 6 (4.41%) ServiceNow
6 5 (3.68%) Juniper
6 5 (3.68%) Qualys
7 4 (2.94%) Dell
7 4 (2.94%) Fujitsu
8 3 (2.21%) Avaya
8 3 (2.21%) NetApp
8 3 (2.21%) Palo Alto
8 3 (2.21%) Remedy
8 3 (2.21%) Zscaler
9 2 (1.47%) Autodesk
9 2 (1.47%) Citrix
9 2 (1.47%) Genesys
9 2 (1.47%) SAP
9 2 (1.47%) Wyse