Are you an experienced 2ndline support engineer looking for your next challenge? Look no further! As a 2ndline support engineer, you will play a critical role in ensuring the smooth operation of our clients' IT infrastructure. You will … this role, you will need to have a strong background in IT support, with a particular focus on Azure, Intune and Microsoft 365. The 2ndline support engineer will be familiar with a range of different technologies and platforms, and be able to adapt quickly … to new challenges as they arise. As a 2ndline support engineer, you will work closely with our clients to understand their needs and provide them with the highest level of service. You will be responsible for maintaining detailed records of all support requests, and more »
2ndLine IT Support Engineer - £35,000 - East Croydon - Brilliant Benefit Package! Role: 2ndLine IT Support Engineer Location: East Croydon Salary: £28,000 - £35,000 STE + Brilliant Benefit Package! Interviewing Immediately - Apply Now I have a fantastic opportunity … for a 2ndLine IT Support Engineer to get the chance to be exposed to the latest technology in the market. My client is looking for a 2ndLine IT Support Engineer who can hit the ground running and who … Linux, Office 365, Azure, Networking(DNS,DHCP,TCP/IP). Other technologies are beneficial, the Candidate would be supporting 180 users on a 2ndline capacity. Ideal person would have the ability to absorb knowledge and find solutions where their knowledge is challenged. Please do not more »
SW9, Oval, Greater London, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
2ndLineEngineer £34,000 - £38,000 plus benefits London, SW9 (WFH 1 day a week) Keywords: 2ndLineEngineer, Tier 2 Engineer, Level 2 IT Support, Troubleshooting, Helpdesk, Service Desk, Ticketing, Mac, Windows, SharePoint, Office 365, Azure … Technical Engineer to join their team on a permanent basis, to be responsible for resolving escalated issues and client project work. 2ndLineEngineer – Duties: Documentation of client networks and small projects Backup maintenance Configuration of standard mail and messaging clients including Outlook … enterprise e-mail application, including add/remove users and group, configure folder permissions if applicable, forward mail to other accounts, and add aliases 2ndLineEngineer – Over to you! Our ideal candidate will have; Experience with Windows/Mac desktop operating systems. Excellent experience more »
2ndLine Support Engineer - hybrid working (3 days in office or onsite) London Up to £35,000 DOE Fitzrovia IT are a managed service provider, providing businesses with a range of ongoing tailored solutions to increase efficiency, decrease outgoings, minimise system downtime and boost performance. … an experienced helpdesk engineer to join our expanding service desk team. The ideal candidate would be someone that is already in a 2ndline role, or an experienced 1st lineengineer looking for that next step in their career. This role … delivered through additional Fitzrovia services and effective Problem Management. Job Specifications: Experience: background preferable years proven experience in an IT support role (1st/2ndline) of working to an ITIL framework in a service desk capacity Windows Server 2016 – 2022 365 Support for Email, SharePoint, OneDrive more »
2ndLineEngineer required in Chiswick, on site up to £40k A fantastic well known global company is looking to grow their IT team and is requiring an experienced 2ndlineengineer to join them Job Description: We are seeking … a skilled Desktop Support Engineer with expertise in audio-video systems to join our team. As a Desktop Support Engineer, you will be responsible for providing technical assistance and support to our internal users, ensuring the smooth operation of their desktops, laptops, and audio-video equipment. … reference. * Provide training and guidance to end-users on the proper use of audio-video equipment. Requirements: * Proven experience as a Desktop Support Engineer or similar role, with exposure audio-video systems. * In-depth knowledge of desktop operating systems, including Windows 10 & 11. * Experience troubleshooting audio-video systems more »
Senior 2ndLine Onsite Support Engineer Location Criteria: Please note, applicants must reside within 15 miles of London, Selhurst. Applications from individuals living further away will not be considered. Candidates must also hold a full UK Driving License. Who are we? Computer Care UK LTD … every team member's contribution is valued. The Role We Are Recruiting For At Computer Care UK LTD, we are currently seeking a Senior 2ndLine Onsite Engineer to join our team, based at one of our high-profile clients, Crystal Palace Football Club in … Cover match days on a rota basis, providing a high level of IT support for key Premier League football fixtures. Technical Skills: Senior SecondLineEngineer Experience: Minimum of 3 years in a senior role, demonstrating advanced troubleshooting and problem-solving skills. Help Desk Experience: At more »
Operations Engineer2ndLine IT Technician - Mac-focused Are you an experienced engineer with some serious skills when it comes to managing Mac environments? Is a fast-paced, dynamic role with a real opportunity for learning the sort of challenge you're seeking … when it comes to service delivery and customer experience? Then look no further...! The role A growing Mac specialist MSP are looking for a 2ndLine Support Technician to join their on-site team in London . This role is dedicated to one key client in the … push their engineers to get the most out of their potential. The ideal individual Required Demonstrable experience supporting MacOS/iOS environments to a 2ndline level Comfortable with identity management tools such as Azure AD/Entra ID, JumpCloud or Okta Workforce Basic networking knowledge - DNS more »
N3, Finchley, Greater London, United Kingdom Hybrid / WFH Options
YourRecruit (UK)
Are you an experienced 2ndLineEngineer who is keen to further develop your 3rd Line skills? Do you have recent experience of working for an IT Support company (MSP)? Are you keen to progress your career within a fantastic, supportive company who …/or solving problems in environments rich in Windows Server, Exchange, IIS, Cisco Internetworking, VPN's, firewalls, backup systems and more. Responsibilities for the 2ndLine Support Engineer: IT Support relating to technical issues involving Microsoft’s core business applications and operating systems Technical support … of DNS services Working Knowledge of non-Cisco Firewall Technologies Working Knowledge of Wireless Technologies Do you have the required technical knowledge & experience? Engineer with two to four years’ experience as a minimum Minimum 2 years’ experience in the following: Office 365/Microsoft 365 Switching, VLAN, Routing more »
London, England, United Kingdom Hybrid / WFH Options
Sereno IT Support
TITLE: Service Desk Engineer (2ndLine) LOCATION: London/remote hybrid HOURS: Monday to Friday: 9am – 6pm SALARY: £35-40K (depending on Experience) 1. Who are Sereno? At Sereno we are looking to shake up the MSP (Managed Service Provider) industry, by utilising the … clients with technical queries over the phone, our ticketing system and online chat. • You will also act as the escalation point for 1st line engineers. • Liaising with clients throughout the lifecycle of the service ticket, ensuring issues are closed off and communicated to clients and providing an excellent … following experience: • Minimum 3 years’ experience as a service desk engineer in an MSP (Managed Service Provider). • Have proven experience resolving 2ndline escalation requests. • Ability to diagnose and resolve hardware or software issues. • Excellent written and verbal communication skills • Prioritising and managing many more »
Sharp IT Services has an excellent new career opportunity based in Mayfair, London for a On-Site 2ndLine Support Engineer position. Key Responsibilities The On-Site 2ndLineEngineer will be based at one of our client sites and more »
Company: IT Managed Service Provider Role: 1st/2ndLineEngineer – French & English Speaking Location: Holborn, Office based Salary: To £28,000 (depending on experience) + Training & Certifications Paid for Benefits: Holidays, Pension and benefits You will be responsible for providing remote desktop, server and more »
2ndLine Infrastructure Engineer - M365 AND Microsoft Technologies My client are an energy company on a path to reduce the carbon footprint of large scale energy users. ROLE As a key member of the technical team, you will provide operational support to end users at … email, phone, or face-to-face. Monitor and update the ticketing system to highlight overdue or unresolved tickets. Identify issues and guide first-line support or end users through the necessary steps for resolution. Collaborate with the IT manager and wider technology team to address recurring issues and … implement infrastructure as code. IDEAL CANDIDATE This role will suit a candidate with at least 3 years of technical experience, in a Systems Engineer or similar field. Proven experience in driving best practices within your local team. Good understanding of application and infrastructure monitoring. Good technical background with more »
Islington, London, United Kingdom Hybrid / WFH Options
Nextech Group Ltd
Job Title: 2ndLineEngineer Location: Islington Salary: Up to £35,000 Benefits: * 25 days Holiday + Bank holiday * Additional leave * Casual dress code * Company events * Cycle to work scheme * Work from home options * Schedule: Monday to Friday Job Description: Join our team at the more »
North London, London, United Kingdom Hybrid / WFH Options
Nextech Group Limited
Job Title: 2ndLineEngineer Location: Islington Salary: Up to £35,000 Benefits: * 25 days Holiday + Bank holiday * Additional leave * Casual dress code * Company events * Cycle to work scheme * Work from home options * Schedule: Monday to Friday Job Description: Join our team at the more »
The Company Syntax Integration is a boutique managed services provider, primarily serving clients in the financial, property, and investment sectors. The Role As a 2ndLine Service Desk Engineer, you will be a single point of contact for our customers, logging and managing all calls more »