76 to 100 of 236 Technical Support Jobs in the UK

Technical Support Engineer Required : Prospero Integrated have just taken on a brand-new vacancy with one of our key clients for a Commissioning Engineer. If you are a Technical Support Engineer, please do read on: Summary The Aura Technical Support Engineer (TSE) will be … the secondary contact point for Aura customers contacting our Helpdesk. The TSE will work with the helpdesk to provide service support for clients, with the end goal of restoring functionality to client assets while delivering a world-class customer service experience. This position requires excellent customer service, organizational, time … and interpersonal skills Ability to balance multiple tasks with changing priorities Excellent structured problem-solving skills Time management skills and attention to detail Demonstrate Technical Training and Mentorship Ability to troubleshoot basic to intermediate AV and video teleconferencing issues Demonstrated understanding of AV room schematics as well as floor more »

Partners, a leading global venture capital and private equity firm investing in high-growth technology and software companies. Job Summary Resolve is hiring a Technical Product Support Manager to lead a team of technical support analysts and engineers. As the technical leader of this team … you will be vital to the success of our customers and the growth of the technical skills within the support team. This role is designed for a leader who brings not only a deep understanding of IT automation but also a hands-on approach to customer support. The … ideal candidate will balance technical expertise, leadership skills, and a willingness to directly engage in resolving complex support cases. Key Responsibilities: Customer-Obsessed: Ensure regular communication with customers to identify the source of the issue and provide timely remediation. Take a hands-on approach in handling high-level more »

Technical Support Consultant location: Didcot, fully remote but may require some site visits Pay rate: £45,000-£50,000p/a Hours: Standard office hours Our client have an exciting position available for a full-time Technical Support Consultant based Mandatory Requirements 3+ years Oracle PLSQL … experience VB.net or C#, Web services and XML. Knowledge/Understanding of ERP, Accounts Receivables or Credit Management Ability to clearly document processes and technical subject manner and ability to liaise with technical and business colleagues Confident and professional telephone manner Role Responsibilities As a Technical Support Consultant you will be working within our support and development environment working closely with our Operations Director You will be responding to incoming emails/calls and investigating and resolving reported issues using your application and database skills Developing new procedures/packages in PLSQL to enhance our more »

Technical Support Specialist, Mass Spectrometry - Mass Spectrometry/Liquid Chromatography Systems - Basic Salary Up To £50,000 Car Allowance £7,000 Bonus £6,000 Pension Healthcare Excellent Benefits A hybrid role, 75% office based with 25% travel to customer sites The Role - Technical Support Specialist , Mass … Spectrometry Following expansion, they seek to recruit a Technical Support Specialist ... more »

Technical Support Specialist, Mass Spectrometry - Mass Spectrometry/Liquid Chromatography Systems - Basic Salary Up To £50,000 Car Allowance £7,000 Bonus £6,000 Pension Healthcare Excellent Benefits ** A hybrid role, 75% office based with 25% travel to customer sites ** The Role - Technical Support Specialist , Mass … Spectrometry Following expansion, they seek to recruit a Technical Support Specialist ... APCT1_UKTJ more »

The Job? The Company:? Technical Support Specialist Global brand name? A market leading medical diagnostic company? A progressive, high-tech healthcare business? Invest in their staff? Offer career progression opportunities? The Role: Technical Support Specialist 25% travel across UK and Europe, 75% home/office based … per week. You will be part of a team of Mass Spectrometry Service Experts - technicians and scientists - who will be responsible for the customer support of a new Mass Spec analyzer. You will identify and troubleshoot failures remotely and manage complex service issues. You will perform different on-site … inquiries, troubleshooting failures, conducting training, and ensuring information and knowledge transfer. You will be responsible for remote and on-site service activities and provide support to customers and field service engineers in EMEA Benefits of the Technical Support Specialist Basic Salary circa £49,700 depending on experience more »

Are you looking for a patient focused role? Do you have an inquisitive mind and the ability to understand technical information? If so, we are recruiting a technical support specialist for the UK and Emerging markets within the EMEA We are looking for a qualified candidate to … provide technical support and assistance with the wearable cardiac technology, allowing patients to return to their activities of daily living, while having the peace of mind that they are protected from sudden cardiac arrest. Job Description and Areas of responsibility: First point of contact for patients and physicians … regarding questions and provide individual solutions by phone of ECG and further technical data and take appropriate action including documentation. Management/stocktaking: coordinate replacement of individual components as required and proper return of the replaced components for maintenance together with external Logistic partner and Sales team Coordination for more »

Vanta Staffing High Wycombe are recruiting for a permanent Customer Technical Support role within the Sales and Service team, for an established company based in High Wycombe. The position would suit a technical person with mechanical skills and customer focused. The job is wide-ranging serving Customers … Service Engineers. Monday - Friday 8am - 5pm with 1 hour for lunch GBP25,000 - GBP26,000 per annum DOE The main responsibilities of the Customer Technical Support role are: · Serving and advising customers on equipment and parts. · Running of the Parts department including stock control, administration, and management. · Trade … the scheduling and dispatch of orders. · Dealing with customer email and phone enquiries and processing sales and purchase orders. · Occasional local van deliveries to support customers and the Sales and Service teams. The key skills of the Customer Technical Support role are: · Good customer relationship and interpersonal more »

An experienced 1st Line Technical Support Engineer with relevant experience is needed to join our team at Fortis Hosting, a leading IT Services and IT Consulting company based in London on a full-time basis. For over 12 years, we have been providing cloud, consultancy, IT support and procurement services to Private and Public sector organisations in the UK and internationally. The successful candidate will be dedicated to handling initial technical calls, solving them and escalating them where appropriate. The role involves resolving issues by finding solutions and replicating customers’ problems in-house. This is … and development teams to reduce any potential delays Conducting extensive troubleshooting to identify the root cause of an issue Responding to and analysing complex technical queries that may require deviation from standard procedures Directing clients through issue resolution, including occasional customer site meetings, providing status reports and regular updates more »

Job Title: Technical Support Engineer- Diesel Generators and Energy Storage Systems Salary: £45-£50k + 7.5% annual bonus Location: Remote/UK Wide Coverage Job Mission: Purpose: To contribute to the profitability of the companys Power division of the business, by technically supporting teams and customers to increase … parts & service sales. Key Responsibilities: To provide customers with technical support for generators and Energy Storage Systems Provide customer support to resolve technical and application problems. Including occasional on site presence Warranty Claim handling Service Bulletin Administration Support dealers with warranty claims as and when … required. Support service Operations Manager with work in progress management. Provide on-site and remote support for service engineers. Preparation and provision of internal and external technical service training To provide a first-class level of customer support to our customers. Undertake special project work as more »

Job Title: Technical Support Engineer- Diesel Generators and Energy Storage Systems Salary: £45-£50k + 7.5% annual bonus Location: Remote/UK Wide Coverage Job Mission: Purpose: To contribute to the profitability of the companys Power division of the business, by technically supporting teams and customers to increase … parts & service sales. Key Responsibilities: To provide customers with technical support for generators and Energy Storage Systems Provide customer support to resolve technical and application problems. Including occasional on site presence Warranty Claim handling Service Bulletin Administration Support dealers with warranty claims as and when … required. Support service Operations Manager with work in progress management. Provide on-site and remote support for service engineers. Preparation and provision of internal and external technical service training To provide a first-class level of customer support to our customers. Undertake special project work as more »

CP Automation Ltd have an exciting opportunity for two Technical Support Engineer Apprentices to join their team in Bedford. The successful applicants will be working alongside a team of experienced and highly trained engineers, who provide customers with both in-house and on-site product servicing. Role CP … rapidly identify faults and component failures, providing you with excellent learning scenarios throughout your apprenticeship. CP Automation Ltd in Bedford are looking for two Technical Support Engineer Apprentices to join their team. During your role, you will be trained and expected to complete a number of tasks, including … Develop and review quotes for potential sales to ensure products meet customer needs. Respond to customer requests for technical information regarding company products and their application, acting as the technical expert for the product. Provide assistance to the sales team and application engineers to address and resolve customer more »

Job Title: Technical Support Engineer- Dewatering Pumps and Light Towers Salary: £45-£50k + 7.5% annual bonus Location: Remote/UK Wide Coverage Job Mission: Purpose: To contribute to the profitability of the companys Power division of the business, by technically supporting teams and customers to increase parts … service sales. Key Responsibilities: To provide customers with technical support for Dewatering Pumps and Lighting Towers Provide customer support to resolve technical and application problems. Including occasional on site presence Warranty Claim handling Service Bulletin Administration Support dealers with warranty claims as and when required. … Support service Operations Manager with work in progress management. Provide on-site and remote support for service engineers. Preparation and provision of internal and external technical service training To provide a first-class level of customer support to our customers. Undertake special project work as required. more »

Fantastic opportunity to join a well-established company in Coventry as an External Technical Support and Training Manager! This opportunity is to be involved in the developmental and trial stages for latest product offerings along with developing and implementing the business strategic intent of a future service proposition … offering. Interaction with key people in the business to further develop the external and internal technical support function to B2B customers and provide technical and installer training. The type of products and business this is, is a leading provider of smoke, heat and carbon monoxide detectors to … bonus on top Monday to Friday 9 - 5.30 Must be able to drive and have own car Main Duties; o Develop and implement field support and training strategies, policies, and procedures to meet organisational goals and objectives. o Using a variety of training and troubleshooting techniques ensuring the customer more »

made us one of the most popular online form builders for organizations of all sizes — from small businesses to enterprises. We are looking for Technical Support representatives in London for our rapidly growing customer base. These are full-time, in-office opportunities with benefits. ABOUT THE ROLE This … position is essential to ensure continuous operations for our users and customers. Your main role is to help customers via our very own support ticketing system. Other side tasks are mostly handled by tenured employees, but you'll be given a chance to contribute if you're eligible. As … a Technical Support Representative, you're also expected to collaborate with our designers and developers. We have a handful of teams composed of talented individuals across the globe. Our unique team culture allows remote employees to work closely with each other, along with the in-house teams working more »

in your IT career with a leading provider of high-performance network storage solutions? You’ll play a key role in delivering enterprise-level technical support to a range of industry customers. What you’ll be doing: 1st-2nd line technical support to customers in line … with SLAs and KPIs. Monitor ticket queues and escalate issues to senior members of the team as necessary. Perform BAU troubleshooting support and maintenance remotely and guide customers through steps to resolve issues via phone and email. Take ownership and prioritise workloads to ensure customers are kept up to … date with the status of their cases. What you’ll bring to the role: 2+ years in IT – with experience in customer-facing technical support roles. Strong ability to empathise and build relationships with customers. Good knowledge in IT with exposure to Networking, Storage solutions (NAS), Client Desktops more »

Sun Chemical, the world's largest printing inks and pigments producer, has a unique opportunity for a Technical Support Engineer to join their dynamic team in Midsomer Norton! Technical Support Engineer Midsomer Norton, BA3 4RT Full time, permanent Competitive salary dependent on experience Excellent benefits package … expectations and better the world around us. With more than $8.5 billion combined annual sales and 22,000+ employees worldwide, the DIC Group companies support a diverse collection of global customers. The Role Thanks to our innovative products and great team we are proud that the business is continuing … to grow, we now have an opportunity for an entry-level Technical Support Engineer to join our professional IT team based in Midsomer Norton. An entry-level IT position where you will be given excellent training and mentoring to progress ... more »

We are proud to be partnering with Lava Group , based in Belfast, who are looking to recruit an experienced Technical Support Engineer. Check out their WHY and more about this exciting opportunity. Our Purpose: At our core, we are dedicated to putting people at the forefront of technology. … supporting Lava Group systems at customer sites. Your dedication to customer service will shine through as you provide top-notch on-site and remote technical support, ensuring that customer issues are resolved promptly and satisfactorily. Your proactive mindset will drive you to implement contingency procedures, constantly striving to … a BTEC/HNC in Electronic and Electrical Engineering with a keen interest in IT. With at least 1+ years of experience in a technical support/installation role, preferably within electronics or Fire & Security service industries, you should be adept at using PC-based support tools. more »

Technical Customer Support Hours of work: Monday to Friday 9am to 5pm Location: Wickham area Salary: £24000- £25000 Plus, fantastic benefits which include the following: 28 days holidays (Successful candidate will get 1 additional day’s leave per year they are with the company) Private medical insurance (After … very well-established business who are based in the local area. Due to the growth plans out client is looking to recruit someone to support customers with technical and IT related issues. As a Technical Customer Support you will be responsible for Assisting clients with any … technical issues that they have with their software. Answering calls and e-tickets from external clients to manage any IT related issues. Communicating with clients via email, chat and phone while documenting specific incident level detail within a ticketing system Developing and maintaining a knowledge base of the enquiries more »

Senior Technical Support Specialist (Renewable Energy Systems) Location: GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX Job Type: Permanent, 37.5 hours per week, Monday – Friday, with shift times falling between 8:30am – 7pm (with some flexibility for out of hours cover on a rota basis) Salary … you enjoy the satisfaction of a first-time fix? Then join us in empowering energy freedom for all! We’re looking for a Senior Technical Support Specialist to join our incredible Technical Contact Centre Team. They are our technical heroes, the specialist backbone of our business … who thrive on customer satisfaction, minimising product downtime and mitigating unnecessary on-site support through routine monitoring and remote diagnosis. If you enjoy the challenge of finding solutions and problem-solving whilst providing exceptional service on every call, every time then this could be the perfect role for you more »

IT Technical Support/Software Development - Warwickshire £35,000pa to £50,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday INFRASTRUCTURE: End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications, Office 365 Administration, Windows 2019 Servers, VMware … MySQL and MSSQL Renowned, privately owned UK specialist manufacturer of automotive products with an 80+ year history, is seeking a committed and motivated IT Technical Support Analyst. Additionally, any applicants who possess Web Development Skills to assist in the support of internal and external web pages will … be highly desirable Your Key/Essential Responsibilities: Be the first point of contact for End-User Support for PCs, Mobile & Hand-Held Devices, Tablets MS Applications, Cloud Azure, O365, Active Directory, SQL, Endpoint Assist with Helpdesk, Ticket Management, Issue Escalation & Issue Resolution Windows Server Support & Configuration up more »

IT Technical Support/Software Development - Warwickshire £35,000pa to £50,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday INFRASTRUCTURE: End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications, Office 365 Administration, Windows 2019 Servers, VMware … MySQL and MSSQL Renowned, privately owned UK specialist manufacturer of automotive products with an 80+ year history, is seeking a committed and motivated IT Technical Support Analyst. Additionally, any applicants who possess Web Development Skills to assist in the support of internal and external web pages will … be highly desirable Your Key/Essential Responsibilities: Be the first point of contact for End-User Support for PCs, Mobile & Hand-Held Devices, Tablets MS Applications, Cloud Azure, O365, Active Directory, SQL, Endpoint Assist with Helpdesk, Ticket Management, Issue Escalation & Issue Resolution Windows Server Support & Configuration up more »

Manila, we are a diverse team of highly trained team members who pride ourselves in delighting the customer. We are currently looking for a Technical Support Analyst to join our team. Reporting to the Technical Support Team Lead, you will be accountable for Incident, Change, Problem … Release management, providing technical analysis to Cargo related products, establish customer relationship and engage with them regularly. Responsibilities: Provide first level support through the effective management of all incoming customer tickets and queries. This includes, but is not limited to: Gather all pertinent information from customers to ensure … Provide in-depth analysis including testing, resolution where applicable & updating the customers timely Manage all incoming calls and emails Screen, categorize and prioritize the support mailbox for dispatching and coordinating with 2nd and 3rd level support within SLAs using ITSM software tools Track all calls and their status more »

API Technical Support SMT GB, Duxford, CB22 4QX Full time Monday to Friday This new role is pivotal in ensuring we can develop and implement efficient API solutions for our customer through smart technology and data-driven innovations. Maintaining reliability and efficiency youll be our primary technical support contact for our SMT Digital Machine and Site Solution portfolio. Reporting to the Site Solutions Manager youll be providing a triage service of solution support issues. Offering expert guidance and support to internal and external customers on digital solution related inquiries youll investigate and troubleshoot … software issues involving multiple API integrations. In addition, youll: Diagnose and resolve software connectivity and functionality issues Support on API integrations, telematic platforms and performances, WebUIs, and 3rd party platforms Allocate and manage solution support issues with customers, internal teams and suppliers Identify opportunities to introduce services or more »

Velocity Academy have an exciting new opportunity for a Technical Support Apprentice, a leading school website design & branding expert based in Bromley. This is a fantastic opportunity for someone to get themselves into IT and kickstart a career. Role We have an opportunity for a confident, proactive and … customer focused Technical Support Apprentice within our team. With a client base of over 1,000 schools and academy trusts, our support desk is a crucial element of our business. Our ideal appointment will be a great communicator, have an eye for detail and a natural interest … are constantly evolving and so this new role comes with huge growth potential. Your duties and responsibilities in this role will consist of: Duties: · Technical helpdesk support to our clients, via phone and email, on our proprietary website Content Management System (CMS) · Quality assurance of web developers work more »