1 to 25 of 165 Support Technician Jobs in the UK

/06 may not be considered. Harvey Nash is delighted to be partnering exclusively with the University of Leeds to recruit a Second Line Support Technician to join their Second Line Support team. The university has set out an ambitious plan to enhance student education, research, and … s IT Services, supporting their ambitious visions for a digital future. As part of this critical initiative, we are seeking an experienced Second Line Support Technician to play a key role in shaping the future of IT Services at the university. If you're passionate about technology, innovation … excellent communication skills written and verbal, and able to translate technical information to a wide range of users. Experience of interest: Providing escalated IT support to a wide range of devices a... more »

Our growing Technology team plays a key role in ensuring OS is at the cutting edge of geospatial capability and is looking for people to join them. Its mission is to work across the business to provide customer centric design more »

in resolving queries as necessary. * Maintain an accurate and compliant record of placements. * Utilise pertinent market and internal systems to facilitate the placement process. * Support the internal File Audit process, collaborating with the File Review and Internal Audit team as required. * Collaborate with clients and brokers to address Cash more »

step in your career now, scroll down to read the full role description and make your application. You will have worked as a Product Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role and have a good understanding of IP related telephony, remote IP … used Microsoft packages and reporting tools and are willing to learn new skills and processes. You are a great communicator and are able to support non-technical users to follow standard troubleshooting methodology with patience and empathy and be a point of escalation to our 1st Line Support Technicians. THE ROLE ? You will be part of the Digital Support team which is constantly evolving. As a 2nd Line Support Technician you will be a point of contact for Digital Support queries arriving via phone/email/form. Using a case management system more »

IT Support Technician £24,000 – £32,000 Stonehouse Do you have 2 years’ experience in IT? Do you know the MSP market and want to work with a market leader? My client is a UK market leader in their field and due to company expansion, they are seeking … to recruit a new IT Support Technician to join their team. They are looking for an individual who is hungry to learn, has a passion for technology and an analytical mind. Key Responsibilities: Technical assistance, such as proactive monitoring, problem-solving, and security operations. Assistance with customer projects … assistance for new installs and deployments. Finishing up planned updates and maintenance. Overseeing and assisting with internal systems. Cooperating closely with the first-line support team to address customer concerns when they become more serious. Manage third-party suppliers. About you: Previous experience in an IT Infrastructure Support more »

I am partnered with a national commercial law firm who are seeking a skilled Senior IT Support Technician to provide invaluable 1st and 2nd line support to their team of legal professionals. This is a mix of remote working and coming into the office (Northwest England) when … required to deal with any IT issues. Role Responsibilities: Provide comprehensive 1st and 2nd line support to lawyers and staff, ensuring minimal downtime and maximum productivity. Monitor hardware and software upgrades, implementing changes seamlessly to optimize system performance. Liaise effectively with 3rd party IT providers to troubleshoot and resolve … hosted systems used in the legal profession, including the firm’s Case Management System, to maintain operational efficiency. Skills Requirements: Proven experience providing IT support in a professional environment, preferably within the legal sector. Strong knowledge of Microsoft 365 suite and other popular software products used in legal settings. more »

Job & Department Summary Delivery of the Support service is the first point of contact for customers regarding our products and is a critical component in ensuring our customers have a positive experience at all times. The Support Team provides technical assistance for any issues that arise with our … for the company, and we strive to offer the highest levels of customer service at all times. Essential Functions To review details of the support ticket that a customer has logged in the our online support portal. Triage the ticket to ensure the customer has provided all necessary … recreate the issue Assess the importance of the ticket and amend the priority level and ticket type if necessary Respond quickly and efficiently to support tickets in line with defined service levels, providing product and technical support If you are unable to resolve escalating support tickets as more »

1st Line Technical Support Engineer Gloucestershire £25,000 - £27,500 Are you an IT graduate? Have you already got 1 to 2 years of experience in an IT Support Capacity? If so, and you want to be involved in helping shape a company's digital road map (including … businesses internal and impactful IT team ( NOT an MSP ), and provide you with occasional overseas travel to international sites! You will contribute to the support and enhancement of the IT infrastructure, ensuring seamless connectivity and availability of their IT systems across the entire organisation. Job Description Provisioning, maintaining, monitoring … IT infrastructure equipment, including physical and virtual servers, storage arrays, network switches, firewalls, wireless access points, phone systems, and mobile devices. Responding to technical support calls from staff members or clients, providing effective communication to resolve issues promptly. Testing disaster recovery procedures to ensure business continuity. Assisting with ad more »

VCG Technology Services Limited are looking for a 1st Line Support Technician with excellent customer service skills to join the team. The 1st Line Support Technician is responsible for managing incoming queries and help requests from end users through email, customer portals, or phone calls. This … role involves taking detailed notes of user-reported problems, determining appropriate steps for resolution, and managing the flow of incoming support requests. The technician will ask probing questions to fully understand the scope of each issue. The 1 st Line Support team escalates user support requests … or specialists for further assistance. We are seeking individuals who are early in their technical careers and have a genuine passion for providing exceptional support to customers in a technical customer service setting. Key Responsibilities The 1st Line Support Technician role includes: Providing a helpful and polite more »

SQL Technician, Project Support Engineer, Lincoln, COR5762 If you're career-driven with aspirations to work in Technology and Project Management, and a drive to learn experts then this could be the opportunity for you! The Role As a SQL Technician/Project Support Engineer you … need. You will use your technical knowledge of SQL (in particular), and awareness of the development process to help manage the process and provide support to external customers. The Company The SQL Technician/Project Support Engineer will join a leading Software House. The SQL Technician/Project Support Engineer will contribute to a supportive team environment, which rewards hard work and innovative thinking. The role is hybrid remote, with two days a week from the company's Lincoln office. What's required? The ideal candidate will have some of the following; A technical more »

Project Support & Quality Technician Position: Full Time/8:30 17:00 The Organisation Founded in 1972, B-Tech International Ltd. is an international, market-leading company that design, manufacture and distribute mounting solutions for professional AV equipment. From offices across Europe, the Middle East, Asia and North … year) Inventory management of marketing/exhibition equipment General workshop duties such as using a band saw, circular saw and pillar drill etc Provide support/help to colleagues and customers Assembling products Liaising with suppliers Setting up and maintenance of showrooms Ad hoc general site maintenance Essential Requirements more »

start-up to a business with a £23m turnover, over 5,000 business customers, and 100 members of staff. We are currently seeking a Support Technician to join our Customer Support Team. This is an excellentopportunity for someone who loves problem solving and customer service, and is … keen to learn and develop a career in technology. Our Support Technicians undergo a thorough training programme and have the opportunity to gain technical qualifications. We believe that everyone plays a part in contributing to the success of our business, and therefore we are dedicated to the personal and … of both classroom training and hands-on application. Location:London, SW9 Hours:Monday to Friday, 40 hour week, permanent full time Benefits for our Support Technician - Graduate Spitfire offer excellent earning potential and reward generously for success and hard work All graduates obtain professional engineering qualifications, which are more »

so, Baltic Apprenticeships are excited to be working with an IT services business who wants YOU to join their dynamic team as an IT Support Technician Apprentice! They pride themselves on delivering top-notch IT services to businesses across Bromsgrove and beyond. Their mission is to empower their … innovative technology solutions and unparalleled support. With over two decades of industry experience, they're committed to excellence and continuous learning. As an IT Support Technician Apprentice, you'll gain hands-on experience and industry-recognised certifications while working alongside their expert team. ? In this role, youll work … towards your Level 3 IT Support Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Providing First-Line Support: Assist clients and internal staff with technical issues via phone and email. Monitoring Alerts: Investigate and resolve monitoring alerts related to disk more »

We are looking for a Workshop Support Technician to join our MTC Training Team based in Coventry. The Workshop Technician role is required to ensure the successful day to day running of the AMTC Ansty training workshop, the responsibilities of this role include but are not limited … to: Conducting preventative maintenance (up to 3 monthly) checks on workshop equipment Ensure Health & Safety and quality standards are adhered to. Work with and support workshop training staff with the delivery of first year apprentice material and commercial courses. Help and support with open evenings Manage the ordering … the resources needed to accomplish tasks. Sets high standards for quality & quantity Team player and ability to work on own initiative. Travel to and support OAS Oxford site. For more information, please see the job description attached. more »

Digital Support Technician Hybrid Working - Birmingham Head Office Competitive Salary You will play a crucial role for the business by proactively receiving, owning, prioritising, documenting, and resolving customer inquiries within SLA, ensuring an ongoing high-quality service is delivered, and making sure problems are appropriately escalated when necessary. … What you will be doing as our Digital Support Technician: Provide support and diagnosis of customer queries via email, telephone, and in-person or by agreed ITSM Tools (Service Now) Monitor ticket reports and follow up on escalation with relevant Service Now support groups to ensure … tickets are resolved in a timely manner and that the customer is kept informed until incident and request resolution Deliver and support an effective and efficient call handling capability that makes best use of technology and knowledge to respond to customer needs. Contribute to delivering effective service reporting for more »

Cringe Technologies, a leading local MSP for schools and colleges is looking for an experienced IT Support Technician with relevant experience to join our team covering the London area on a full-time basis. We provide specialist IT support for schools after realising that schools often stumble … and knowing the computing curriculum properly to deliver this accordingly. As a consequence of our rapid growth, we are looking to recruit an IT Technician to join our growing team. You will provide IT technical support to all of its schools, mostly in the Enfield Borough, North London. … candidate will be required to undertake an Enhanced Disclosure via the Disclosure Barring Service (DBS). Key Responsibilities: Maintaining a comprehensive database of all support and fault requests and, with support, prioritising according to need Providing support to staff and pupils as required in relation to the more »

IT Support Technician GBP26,000 - GBP34,000 Dartford We are working with an innovative IT company, due to continued growth they have asked us to invite applications for an IT Support Technician. You will work with our tech-savvy staff to ensure the smooth running of clients … IT equipment and the systems they depend on. We are currently recruiting for an IT Support Technician with proven 1st & 2nd line experience as a minimum. To provide support to a diverse group of users, responding to incidents and requests in line with company SLAs. Youll troubleshoot … In Tune and Entra ID · Experience with Microsoft 365 Experience with Veeam or other backups solutions. · 2 Years minimum experience in working in a support team. · Strong documentation skills and along with experience of dealing with a support tickets system · Qualifications that would help within the help desk more »

Job Title: Senior IT Support Technician Location: Birmingham Salary: £29,605 - £32,982 per annum - SS4 Job Type: Permanent, Full-time University College Birmingham is proud to have been voted top in the International category in the prestigious 2023 Whatuni Student Choice Awards . We were also awarded … Birmingham is looking for a talented, experienced and driven Information Technology professional to join our growing Digital IT Services Department as a Senior IT Support Technician. The Technicians team within the Digital IT Services department provide an excellent 1st and 2nd line support to students and staff across … Government Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice more »

excellent communication skills, looking for a challenging yet rewarding career in engineering, look no further. We have an opportunity for an enthusiastic and ambitious Technician to join us on our mission to seamlessly deliver end-to-end control systems. What we need from you. You are a team player … who will be working within our system support department who are responsible for preventative maintenance, design and modifications of existing SCADA, PLC and associated sub-systems as well as providing 24-hour emergency call out nationwide. For the right candidate, on the job training and mentoring will be provided more »

as world leaders in geospatial services; creating location insight for positive impact. About the role This is an exciting opportunity to join the server support team within Technology IT Services as a Server Support Technician. You will be responsible for providing day to day support and the … part of your role. As part of your ongoing development, you will engage in project activities. The team provides hybrid on-site/remote support between 08:00 and 17:00 Monday to Friday and a rota system is in place to ensure that these hours are covered. Additionally … 24x7 support for the server estate is provided out of hours and once you've achieved the appropriate skill level you could be expected to join the on-call team when a vacancy arises. You will be expected to come on site when required. What we're looking for more »

IT Support Technician Abingdon Rd, Culham, UK Full-time Salary: £25,030 + excellent benefits including outstanding pension Site Location: UKAEA Culham, Oxfordshire Confirmed Grade: Level 2 Department: Enterprise Infrastructure Solutions Company Description By 2050, the planet could be using twice as much electricity compared to today. Are … you looking for an exciting opportunity to make a difference? Join our team and contribute to the future of fusion energy. As an IT Support Technician , you will play a pivotal role in providing 1st line (Service Desk) and 2nd line (PC Support) IT support services … includes data networks, desktop computing, filesystems, UNIX, Linux and Windows server systems and JET data acquisition and storage tools. It also provides service desk support and operational management of UKAEA computer rooms. A key part of the role is that First Contact with end users, so a high standard more »

IT Support Technician Location: Ringwood, Hampshire, + hybrid home working. Salary: £22,308 increasing to £23,000 after probation + profit share + benefits Hours: 37.5 hours per week full time The Package Ongoing training and support Company Profit Share (first £3,600 is tax free … Insurance including dental. Free Parking Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Join us as an IT Support Technician! Trusted Technology Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support … an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023. IT Support Technician - The Role: You will be taking calls from customers and helping to resolve their IT issues; you will be the first point more »

The Company A leading nation-wide organisation specialising in high quality production are looking for an IT Support Technician to join the Infrastructure and Operations team. This role has become available as a result of an ever-growing IT infrastructure and substantial company growth. We are looking for … a candidate who is eager to progress and expand their skillset through training and professional accreditations. The Role As IT Support Engineer you will help support the business through an exciting period of technological transformation . You will be directly involved in the maintenance, support, availability, and … security of the company IT infrastructure, while providing proactive and reactive support to colleagues, ensuring the highest levels of customer service. Key Responsibilities Provide IT support to internal colleagues on a wide range of technologies Build & setup new computers. Install computers across multiple sites. Software & Hardware support more »

environment. Due to growth we have a need for our Field Team. The successful candidate will be customer focused, experienced as a Field IT Support Technician, and have previous 2nd Line IT support experience on client sites working for an IT managed service provider (MSP). You … will join our Service Delivery Team based out of the Milton Keynes office. The successful Field IT Support Technician will have a strong technical background supporting Microsoft products (Azure, Office 365, Windows 10/11) along with supporting multiple client sites, or you will have previously supported multiple … requests on client sites (most client sites are within a 50-mile radius of the Milton keynes office, this includes London) Logging and maintaining support issues detail throughout a service ticket lifecycle (using ConnectWise Manage) Responding appropriately to more complex problems through escalation. Prioritisation and management of workload to more »

Desktop Support IT Technician Department : Digital, Data & Technology Group Salary : Starting from £25,138, rising to £28,759 Closing date : Sunday 23 June 2024 Are you passionate about all things technology? This is a great opportunity for you to develop your IT career. If you have a background … in or a passion for technology, we'd love to hear from you. You'd be joining our small, experienced standard support team in either a 1st or 2nd line support role, working in a fast-paced environment where you will gain experience and exposure to a variety … of challenges and problems that will build your expertise. About the role Working in Standard Support 1st Line/Service Desk Team: This team provides initial triage of all tickets/support requests received by DDaT Service Desk. - this may be done in person at the Service Desk more »